Service bulletins for the 2023 Jeep Grand Cherokee
A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.
866 on file from NHTSA, as of 2026-10-19.
By type
By component
By trouble code
| 9100222 | 2024-01-08. Service bulletin. LANE DEPARTURE: SENSING SYSTEM: RADAR. Rear corner radar Lost communication with right or left rear radar (U02B6/U02B7). Follow the procedure for the DTC. If the DTC is still active proceed with doing radar Pin Unlock and complete a radar swap. After doing a proper swap vehicle will need to be driven to calibrate. If the issue does not follow the radar, then proceed with changing wiring on the side that is causing the issue. |
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| 9100227 | 2024-01-08. Service bulletin. BACK OVER PREVENTION. Long Range Camera Front Part Number is more precise than "Up to and including" and "After" dates in the item description. Please ensure to order the correct CADM and Long Range Camera Part Number(s) the vehicle was built with. The Root of the Original and Replacement part should be identical, the difference will be in the NIK level. Technician Removal of the Long Range Camera and CADM for Testing Purposes: Please ensure the root of the Original and Replacement part are identical. |
| 9100226 | 2024-01-08. Service bulletin. ELECTRICAL SYSTEM. Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website to confirm part number and applicability. There is an error with the wiring diagrams in Service Library that is causing the incorrect repair kit part number to populate. Please use the Mopar Connector Repair Kit Website until this issue is resolved. |
| 9004542 | 2024-01-08. Service bulletin. VISIBILITY:WINDSHIELD WIPER/WASHER. Rain Sensor Before replacing the rain sensor during a front windshield replacement inspect the part for part numbers. If you have part numbers; 68507366, 68483780, 68384226 or 68384225, these parts do not utilize a replaceable gel pad, only replace the sensor for a missing or damaged gel pad. For part numbers 68298334, 68298468, 68607452 or 68194700 the gel pad should be replaced during all windshield replacements and can be ordered through MOPAR, complete sensor replacement is not necessary. Contact: FCA Redacted Content for further questions If no response in 15 minutes, proceed with repair. |
| 9100220 | 2024-01-08. Service bulletin. POWER TRAIN. Pan and Filter, Transmission Oil For WL & JL PHEV transmission leaks inspect for leaks through the transmission case prior to ordering a gasket. Leaks can be caused by possible porosity of transmission case or Oil Cooler Lines. |
| 9100212 | 2024-01-08. Service bulletin. ELECTRICAL SYSTEM; ENGINE AND ENGINE COOLING. PUMP Water For 2016-2024MY 3.6L Pentastar Upgrade with suspected coolant leak. PRIOR TO PERFORMING ANY WATER PUMP REPLACEMENT, PROCEED WITH INSPECTION INSTRUCTIONS FROM THE LATEST VERSION OF STAR ONLINE PUBLICATION S2307000002. Please submit pictures of the leak area thru the DIDI process outlined in the STAR Online document. NOTE: Some coolant residue may be found at the water pump weep hole plug area which may be normal, but coolant should not be dripping from this location. If unsure about, use the Pressurized Coolant System Inspection process as found in the Dealer Connect Cooling Diagnosis and Testing Procedures. |
| 2302923 | 2024-01-02. Service bulletin. EXTERIOR LIGHTING:HEADLIGHTS. Headlamp Condensation Clearing Procedure Some customers may report that on occasion, vehicle exterior head lamp assemblies are fogged with a light layer of condensation on the inside of the lenses (Fig. 1) . This bulletin is to communicate the procedure for head lamp condensation clearing. |
| 0806123 | 2024-01-02. Service bulletin. ELECTRICAL SYSTEM; ELECTRICAL SYSTEM:ADAS:VIDEO MONITOR/SCREEN. One or Both Rear Entertainment Seat Back Screens Inoperative This bulletin involves inspecting both rear entertainment seat back screens forfunctionality and possibly installing one, or two jumper wire harnesses. The customer may experience the following: ? One or both, rear entertainment seat back screens are inoperative. RSE Jumper Harness RH/LH |
| 0805523 | 2024-01-02. Service bulletin. BACK OVER PREVENTION; ELECTRICAL SYSTEM; WHEELS; ENGINE AND ENGINE COOLING; TRAILER HITCHES; STEERING; SERVICE BRAKES. Radio Over The Air S24.18 Updating to S26.18 Software Version Customers may experience one or more of the following: ? **Navigation signal drops out; maps not loading on the Instrument Panel Cluster (IPC) display. ? Cannot change satellite stations, display shows one station on screen but is playing another.** ? Battery drain. ? Black screen after clicking 9accept9 at start up (Rearview camera functions normally). ? Radio resets (Rearview camera functions normally). ? Wireless connectivity device disconnect. ? Wireless connectivity disconnecting. ? CarPlayT icon does not appear in device manager. ? Audio disruptions. ? SXMT inoperative. ? Audio mute. ? Passenger screen blank. ? Passenger screen apps missing. ? Missing profiles icon. ? IPC displays incorrect audio source. ? Radio is slow to respond. ? Trailer tire pressure configurations deleted. ? Steering wheel controls skipping SXM channels. ? Recent calls not displayed. ? Phone audio playing when ignition is off. This software update also has the following enhancements: ? Icon size/layout improvements. ? Carplay/Android AutoT improvements. ? Uconnect Phone improvements. ? FOTA improvements. ? Passenger screen camera app improvements. ? Voice Recognition (VR) command improvements. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from S24.18 to S26.18. NOTE: National launch for this FOTA update is expected to begin November 18, 2022. |
| 0804623 | 2024-01-02. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE. Radio Over The Air S26.18 Updating to T25L Software Version Customers may experience one or more of the following: ? Amplifier module sets DTC U0485 - Implausible Data Received Set. ? Radio reset (Rearview camera functions normally). ? Voice Recognition (VR) inoperable. ? Wireless CarPlayT inoperable. ? Audio sources inoperable. ? Display switches to Nav on VR prompt. ? Vehicle Positioning (Lat/Long) inoperable. ? Surround View Camera inoperable (Rearview camera functions normally). ? Unable to exit FamCam. ? Audio Repetition inoperable. ? Electric vehicle pages inoperable. ? Translated text is incorrect. ? Profile avatar changes in Valet Mode. ? Display does not return to idle mode after call. ? Dynamic rear view camera guidelines inoperable. ? FOTA popup won?t dismiss. ? Ambient Lights Setting inoperable. ? Call Status on after all ended Favorites available in valet mode. ? SXMT Favorites inoperable. ? Tutorial App inoperable. ? Audio Repetition stops during incoming calls. ? Unable to connect second device. ? Unable to exit Seat Comfort popup. ? Call does not end on the Instrument Panel Cluster (IPC). ? Seat Comfort graphic incorrect. ? Headphone button for front passenger display inoperable. ? Schedule update inoperable. ? USB media source inoperable on front passenger display. ? SXMT inoperable. ? Wireless Android Auto inoperable. ? Media sources duplicated. ? Audio unmuted at door close. ? Radio freeze (Rearview camera functions normally). ? Radio input lagging. ? Navigation active with no active route. ? Scheduled cabin cooling inoperable. ? Incorrect phone repetition displayed. ? Navigation routing inoperable. ? Unable to exit electric vehicle Pages. ? Comfort softkeys incorrect. ? Comfort graphic overlap. ? Unable to change audio sources. ? Audio sources unavailable after profile switch. ? No incoming call popup on Uconnect phone. ? FamCam image in black and white. |
| 0803523 | 2024-01-02. Service bulletin. EXTERIOR LIGHTING; ELECTRICAL SYSTEM. Flash: Memory Seat Module (MSM) Updates Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find the following Diagnostic Trouble Code (DTC). ? B1D9B-54 - Seat Horizontal Front Stop Not Learned-Missing Calibration. Customers may experience the following: ? Memory seat does not save on profiles 1 or 2. ? Easy entry/exit functionality is inoperative. This bulletin involves reprogramming the MSM with the latest available software. |
| 1801523 | 2024-01-02. Service bulletin. SERVICE BRAKES; EXTERIOR LIGHTING; BACK OVER PREVENTION; ELECTRICAL SYSTEM. Flash: Powertrain Control Module (PCM) Updates Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find the following Diagnostic Trouble Code (DTC) has been set: ? C053D - Brake Pressure Sensor 1 Performance. This bulletin involves reprogramming the PCM with the latest available software. |
| NotificationZF1 | 2024-01-02. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. Customer Satisfaction Notification ZF1 Missing Options |
| S2319000002 | 2024-01-02. Service bulletin. AIR BAGS; POWER TRAIN; STEERING; FUEL SYSTEM, DIESEL:STORAGE:TANK ASSEMBLY. Service Electric Power Steering Message On Cluster. Electric Power Steering Light On After Recent Service. |
| S2323000019 | 2024-01-02. Service bulletin. STRUCTURE:BODY:ROOF AND PILLARS. Water Leak In D Pillar Lift Gate Area. |
| S2308000019 | 2024-01-02. Service bulletin. EXTERIOR LIGHTING. Auto High Beams Characteristics, Auto High Beams Not Turning on When Enabled |
| S2108000015 | 2024-01-02. Service bulletin. BACK OVER PREVENTION. Uconnect Box Require Service Message |
| S2208000174 | 2024-01-02. Service bulletin. SUSPENSION; ELECTRONIC STABILITY CONTROL:AUTOMATIC (ASC). No Crank, No Start. Service Air Suspension Message Displayed In The Cluster |
| S2223000079 | 2024-01-02. Service bulletin. LANE DEPARTURE. Blind Spot Warning Message On Instrument Cluster. Mid Range Radar Wrong Mounting Diagnostic Trouble Code. |
| S2302000001 | 2024-01-02. Service bulletin. SUSPENSION; ELECTRONIC STABILITY CONTROL:AUTOMATIC (ASC). Service Air Suspension Message In Cluster. C15AD-92-Ride Height System- Performance In Below Freezing Temperatures. |
| S2308000011 | 2024-01-02. Service bulletin. VISIBILITY:POWER WINDOW DEVICES AND CONTROLS. Rear Power Window Switch Controls Both Rear Windows, Front Window Master Switch Will Not Operate the Rear Window |
| S2324000003 | 2024-01-02. Service bulletin. SEATS. Heated seats turn off by itself when on HI setting, without customer input after approximately 20 minutes. |
| S2323000013 | 2024-01-02. Service bulletin. BACK OVER PREVENTION; VISIBILITY. Power Folding Mirror Makes Noise When Pivoting. |
| 9100139 | 2024-01-02. Service bulletin. WHEELS. Front Wheel Hub and Bearing Before replacing the front or rear wheel hub and bearing for moaning, grinding, or groaning type noise, verify the noise is not coming from the transfer case. Follow the diagnostic procedure outlined in SOL Publication S2303000001 prior to any repair. |
| 9003357A | 2024-01-02. Service bulletin. ENGINE AND ENGINE COOLING. ADAPTER, Engine Oil Filter (Pentastar V6) For all 2014MY replace the Oil Filter Adapter (OFA). For any other MY review and follow instructions from the latest STAR Online S1809000007 available on Dealer Connect. Also, consider the following: 1) Remove OFA 2) Replace only the oil inlet O-ring and gaskets (seals kit in SOL above). 3) Re-install the OFA. For 2023MY and beyond use black O-ring. For 2022MY and prior use red O-ring. Note: When replacing OFA, it may be necessary to transfer the Oil Temp/Pressure Sensor from the old OFA to the new OFA. |
The summaries are NHTSA's. Each bulletin's page links NHTSA's copy of the manufacturer's document.