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Service bulletins for the 2023 Jeep Grand Cherokee

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

866 on file from NHTSA, as of 2026-10-19.

By type

By component

By trouble code

Only bulletins with component: Equipment and accessories are shown. Show all

Bulletins, newest first
18048232023-05-30. Service bulletin. EQUIPMENT; ENGINE AND ENGINE COOLING. wiTECH Small Leak Verification Test (SLVT) - P0456-EVAP SYSTEM SMALL LEAK
S23080000492023-05-30. Service bulletin. EQUIPMENT. Center Console End Cap USB Port Inoperative
S23230000312023-05-30. Service bulletin. EQUIPMENT; ENGINE AND ENGINE COOLING. Buzz, Squeak, Rattle (BSR) From Under Vehicle While Driving.
S228A0000192023-05-30. Service bulletin. ELECTRICAL SYSTEM; EQUIPMENT. Vehicle Compass Shows Wrong Direction or Dashes
08064232023-04-17. Service bulletin. EQUIPMENT; ELECTRICAL SYSTEM. Radio Over The Air Updating to QR40.12 Software Version Mobile Wi-Fi inoperative upon start up. ? Hotspot gives 9No Internet9 connection message on phone, when trying to connect to a device. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from QR39.7 to QR40.12. NOTE: National launch for this FOTA update is expected to begin March 10, 2023. DISCUSSION: Vehicles sold in the U.S. and Canada can now receive software updates ?over-the-air?. Updates to software will occur in a phased roll-out. The software is updated through the built-in cellular modem in the radio.
08061232023-04-17. Service bulletin. EQUIPMENT. One or Both Rear Entertainment Seat Back Screens Inoperative This bulletin involves inspecting both rear entertainment seat back screens forfunctionality and possibly installing one, or two jumper wire harnesses. The customer may experience the following: ? One or both, rear entertainment seat back screens are inoperative. RSE Jumper Harness RH/LH
ZF1 Combo2023-02-13. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. Customer Satisfaction Notification ZF1 Missing Options
885092023-02-13. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. Warranty Bulletin D-20-13 Subject: STAR Center Uconnect 5 (R1) Radio Pre-Authorization Program ? Select Radios (New and Exchange) ?2021 - 2023 Jeep Grand Cherokee (WL), 2022 - 2023 Wagoneer and Grand Wagoneer (WS), 2023 Ram 1500 Pickup (DT) and 2023 Ram Heavy Duty Pickup (DD/DF/DJ/ DP/D2) (Rev. E)
S238A0000042023-02-13. Service bulletin. EQUIPMENT:ELECTRICAL. Radio Unable To View Rear Screens In Rear Seat App
S238A0000012023-02-13. Service bulletin. EQUIPMENT:ELECTRICAL. Dead Battery Appears To Be Caused By Radio, Excessive Current Draw
S23240000022023-02-13. Service bulletin. EQUIPMENT:ELECTRICAL. Customer Indicates Heat Is Blowing Warm Not Hot.
S23230000022023-02-13. Service bulletin. EQUIPMENT:ELECTRICAL. Washer Light On And Will Not Turn Off After Adding Washer Solvent.
08-003-22 REV. A2023-01-17. Service bulletin. STEERING; EQUIPMENT:ELECTRICAL:INFOTAINMENT; BACK OVER PREVENTION. UAQ and UCQ Radio Enhancements Customers may experience one or more of the following: ? **Wi-Fi hotspot connection failure. ? Speaker popping, crackle noise during Voice Recognition (VR) response and navigation guidance. ? Mobile Station Integrated Services Digital Network (MSISDN) missing from radio, no connected services working.** ? Intermittent, black radio display screen (Rear View Camera (RVC) not affected). ? Intermittent, radio freezes (RVC not affected). ? Wireless connectivity pairing and/or connection issues. ? Lost radio presets. ? Radio channels change by itself. ? SXMT icon inoperative. ? SXMT favorite song not displaying/playing. ? Incorrect navigation address/location/directions. ? Backup camera has black display screen or only displays Check Entire Surroundings with black screen (occurs when vehicle is shifted immediately to reverse upon key-on before RVC signal is received, recoverable with key cycle) . ? High pitch chime noise. ? Contact list not loading. ? Device not supported message. ? Remote app inoperative. ? Travel-Link fuel price incorrect. ? Backup camera gridlines missing. ? Unable to adjust volume. In addition, the following enhancement are included in this update: ? Enables map updates. ? Heavy Duty (HD) Truck USB HUB improvements. ? HD Truck heated steering wheel improvements This bulletin involves inspecting and if required, updating the radio software level to 40.1. Depending on the radio?s current software level the radio may need a one or two USB update.
S228A0000362023-01-17. Service bulletin. EQUIPMENT; ELECTRICAL SYSTEM. Rear Seat Entertainment (RSE) With Amazon Fire TV Remote Paring Or Remote Inoperative
S228A0000352023-01-17. Service bulletin. EQUIPMENT. Radio Will Not Turn On
S228A0000342023-01-17. Service bulletin. ELECTRICAL SYSTEM; EQUIPMENT. Blue Screen On Radio When FamCam Is Selected
S2208000071 Rev.2023-01-17. Service bulletin. ELECTRICAL SYSTEM; EQUIPMENT. Weather App May Freeze, Lockup Or Has Error Loading
S228A0000202023-01-09. Service bulletin. EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. Radio May Have A Stored or Active Diagnostic Trouble Codes (DTC) B1400-1A, B1404-1A, B1408-1A or B140C-1A
S2208000108RevC2022-12-12. Service bulletin. EQUIPMENT:ELECTRICAL. PHEV Vehicle Does Not Charge with The Jeep Branded 32 Amp Charger or Other Level 2 Battery Chargers
S22080001732022-12-12. Service bulletin. EQUIPMENT:ELECTRICAL. PHEV Vehicle Does Not Charge with The Jeep Branded 32 Amp Charger or Other Level 2 Battery Chargers
S228A0000312022-12-12. Service bulletin. EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.; ELECTRICAL SYSTEM. Radio Screen Black With Audio After Ignition On
91000952022-12-12. Service bulletin. ELECTRICAL SYSTEM; EQUIPMENT; WHEELS. Alternator Assy Prior to alternator removal: 1. Inspect & check all electrical connections to the alternator a. 2-way connector containing field control circuit & alternator sense voltage circuit. b. Unplug & plug-in the 2-way connector for field & sense circuit. Verify the connection is tight & check for any bent pins in alternator connector or damage to female terminals in connector. c. Check Alternator B+ Stud connection to be sure nut is securing positive cable terminal properly (i.e. nut is clamping terminal & connection is tight). d. Check fuse between the alternator B+ stud & PDC terminal to make sure it is not blown. e. Be sure to follow service manual sections on ALTERNATOR CONTROL CIRCUIT DIAGNOSTIC & ALTERNATOR SENSE CIRCUIT DIAGNOSTIC looking for any opens & shorts (to ground or battery voltage). 2. Check/verify all grounds in the charging circuit a. Check tightness of mounting bolts securing alternator to engine block. Alternator is a case ground component. b. Check main ground from engine to chassis; connection must be tight. c. Check battery ground cable connections are tight. d. Potentially, loosen alternator mounting bolts, without removing alternator, and re-tighten to torque specifications in service manual. e. After all steps above are complete, re-start engine & check charging system operation. 3. Verify that the Smart Charging System is not the reason for alternator low voltage & current output (Amps). a. Alternator charging can be suspended during engine idle operation because of the Smart Charge strategy. b. Refer to service manual section "System Operation - Smart Charging System". c. Refer to Star Case S2008000031 Rev A for low charging voltage & Smart Charge Mode Voltage Range diagram & mode descriptions. d. The alternator has no internal regulator; thus, has no smart circuitry. All alternator control signals come from ECM. 4. If alternator is faulty, remove alternator & mounting bolts. Return alternator with bolts to QEC for analysis.
91000412022-12-12. Service bulletin. EQUIPMENT:APPLIANCE:TV/RADIO/SPEAKERS. RADIO, MULTI Media, SPEAKER, 6"x9" Radio May Have one or more stored or active DTCs, Refer to SOL S228A000020 before replacing parts. B14001A -Front Left Audio Speaker Output-Circuit Resistance Below Threshold B14041A-Front Right Audio Speaker Output-Circuit Resistance Below Threshold B14081A-Rear Left Audio Speaker Output-Circuit Resistance Below Threshold B140C1A-Rear Right Audio Speaker Output-Circuit Resistance Below Threshold
91000822022-11-07. Service bulletin. POWER TRAIN; ELECTRICAL SYSTEM; WHEELS; EQUIPMENT; ENGINE AND ENGINE COOLING; ELECTRICAL SYSTEM:STARTER ASSEMBLY:SOLENOID. STARTER, Engine Prior to starter removal: 1. Inspect and check all connections to the starter motor solenoid a. Unplug and plug-in the T50 1-way connector as needed to verify the connection is good & tight and check for any bent pin in the connection. b. Inspect the T30 connection (i.e. B+ M8 threaded stud & nut) for tightness to assure cable ring terminal connection is secured and tight (use torque spec per service manual). 2. Check/verify all grounds in the cranking circuit a. Check tightness of mounting bolts that secure starter to the engine block b. Check main ground from engine to chassis c. Check battery ground cable connections are clean and tight d.Potentially, loosen both starter motor bolts, without removing, and re-tighten to torque specifications in the service manual e. After all steps above are complete, attempt to crank the engine to verify if improvement has been made (i.e. the steps fixed the customer complaint) 3. Conduct the voltage drop test (starter feed circuit) per the service manual before removing the starter motor 4. Starter Removal: conduct the removal if above steps do not fix the complaint a. Conduct bench test by applying 12 volts to motor T30 and T50 connections (i.e. conduct simple free speed test) b. Free speed test should result in starter motor pinion travel to pinion stop and rotation with normal rotational noise (i.e. no grinding, scrapping, etc.) c. If any abnormal noise is present, replace the starter motor 5. During starter removal, also remove and replace the two starter mounting bolts. Return the bolts with starter motor for analysis at QEC and the supplier warranty analysis lab.
S22230000632022-10-31. Service bulletin. EQUIPMENT:ELECTRICAL. Ambient Temperature Sensor Servicing.

The summaries are NHTSA's. Each bulletin's page links NHTSA's copy of the manufacturer's document.