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Service bulletins for the 2023 Jeep Grand Cherokee

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

866 on file from NHTSA, as of 2026-10-19.

By type

By component

By trouble code

Only bulletins with component: Electrical system are shown. Show all

Bulletins, newest first
990402024-07-03. Warranty extension. ELECTRICAL SYSTEM; STEERING; SERVICE BRAKES; UNKNOWN OR OTHER. Warranty Operations Newsletter – Volume 10, Issue 6
990432024-07-03. Warranty extension. STEERING; SERVICE BRAKES; UNKNOWN OR OTHER; ELECTRICAL SYSTEM. FCA Caribbean Warranty Newsletter – Volume 10, Issue 6
S1408000384 REV.F2024-07-02. Service bulletin. ELECTRICAL SYSTEM; ENGINE. "Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On "
08-149-242024-07-02. Service bulletin. ELECTRICAL SYSTEM. "12V Battery Low Level Charge Notification On Customer’s Mobile Application Vehicle's 12V battery Low Level Charge notification on customer’s mobile application."
08-145-242024-07-02. Service bulletin. ELECTRICAL SYSTEM. "Radio Over The Air 47.01.12 Updating to R47.03.26 Software Version Customers may experience one or more of the following: ● **Wi-Fi inoperative. ● Lockup on splashscreen (Rearview Camera (RVC) functions as normal). ● Radio remains on after ignition Off. ● Carplay® inoperative.** ● Head Unit (HU) is displaying only Sirius XM® app under Select Shortcut Type in shortcut widgets. ● Rapidly scrolling through SXM® stations while on climate screen causes very long buffering of stations. ● Apps option is shown in Custom Shortcuts Widget. ● Sync button Radio display status bar drop down menu does not change according to the button press. ● While on wireless call, pressing Transfer to Device (from phone screen, phone widget, or steering wheel controls), HU screen begins looping to multiple screens / pop ups. ● Time not displaying in cluster due to R1L radio not sending ""TIME"" signals cyclically. ● HU is transmitting 'Call active' in Telematic_FD_18 even after disconnecting the Call. ● When FOTA install radio display is active, radio shows 50 minutes as default installation time for FOTA instead of the time send by the Security Gateway Module (SGW). ● Scroll knob doesn't work when present on USB media. ● In ignition OFF, while FOTA Update radio display pop up is active, user selects outside the pop up window screen pop up disappears and does not come back in the following ignition cycles. ● R1 low displays FOTA Install pop up message in ignition RUN. ● USB media switches to SXM® when Media icon pressed. ● Thick text on memory seat pop up, and size of pop up is incorrect. ● Audio settings page shifted to right alignment when ignition is set to Off and Radio off delay is set to 45 seconds / five minutes / 10 minutes. ● After FOTA install complete , ""What's new"" button is pressed, R1 low shows a blank pop up screen. ● HU is not closing the Notifications screen when Notifications icon in status bar is pressed second time. ● When Radio off Delay is set as 10 minutes, Radio continue to show FOTA installation progress bar till radio screen off even after SGW complete FOTA installation and inform status in FDCA8 as Successful FOTA update. ● When present on Device manager navigating to Apps failed. ● HU displays Wireless Pairing screen instead of device manager page when selecting ""Yes"" option from the “Android Auto™ not connected” Pop up. ● Heated and cooled seats and steering wheel heat buttons flash quickly when climate OFF. ● SXM® Channel Tuning using Tune Knob is not working. ● CarPlay® screen exiting after selecting the Function Unavailable Pop Up. ● HU is transmitting the message FDCAN8::TELEMATIC_FD_18 as ""Phone Name"" only instead of ""Incoming call"" and ""Phone Name"" options when incoming call is received. ● In CarPlay® screen, HU not accepting the second incoming call through steering wheel Answer button. ● HU retains the Selectable Tire fill alert page instead of Clock settings page when Clock settings is selected from the status bar. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from 47.01.12 to R47.03.26. NOTE: National launch for this FOTA update is expected to begin August 18, 2023."
S24080000682024-07-02. Service bulletin. ELECTRICAL SYSTEM. "Multiple Modules Setting Low Battery Voltage, Instrument Panel Cluster (IPC) Setting B210A-00 System Voltage Low"
S24080000662024-06-28. Service bulletin. ELECTRICAL SYSTEM. Drained Battery, Low System Voltage, Battery Not Charging, High System Voltage
S24080000672024-06-28. Service bulletin. ELECTRICAL SYSTEM. The Electronic Vehicle Information Center (EVIC) Displays Park Assist System Disabled Message
08-144-242024-06-25. Service bulletin. POWER TRAIN; ELECTRICAL SYSTEM. "Motor Generator Unit (MGU) Replacement Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find the following Diagnostic Trouble Code (DTC) has been set: ● P1B0F-00 - Drive Motor A Position Sensor Offset Incorrect. Customers may experience one or more of the following: ● Vehicle goes into limp home mode. ● Vehicle does not start. This bulletin involves inspecting the MGU serial number and possibly replacing the MGU as needed."
S238A000062 REV.A2024-06-25. Service bulletin. ELECTRICAL SYSTEM. Backup Camera Gridlines Missing
S2308000120 REV.B2024-06-24. Service bulletin. ELECTRICAL SYSTEM; EXTERIOR LIGHTING. Rain Sensing Auto Wipers and Auto on Head Lamps Inoperative
988422024-06-24. Warranty extension. ELECTRICAL SYSTEM; POWER TRAIN. FCA Caribbean Warranty Bulletin ID-24-07 Rev. A Fast Feedback Program - Auto 8P75PH PHEV Transmission, HV Battery Assembly and HV System Components - 2022 - 2024 Jeep Grand Cherokee (WL) PHEV
988402024-06-20. Warranty extension. POWER TRAIN; ELECTRICAL SYSTEM. "WARRANTY BULLETIN D-22-03 Fast Feedback Program Auto 8P75PH PHEV Transmission, HV Battery Assembly and HV System Components - 2022 - 2024 Jeep Grand Cherokee (WL) PHEV (Rev. C)"
S228A000005 REV.D2024-06-17. Service bulletin. ELECTRICAL SYSTEM. Uconnect Box Error Message, With Active or Stored Cellular Antenna Open or Short Diagnostic Trouble Codes (DTCs)
S24080000582024-06-17. Service bulletin. ELECTRICAL SYSTEM. B22A9-49-ECU Internal Performance-Internal Electronic Failure Sets in the Security Gateway Module (SGW) Erroneously
91003562024-06-14. Service bulletin. AIR BAGS; ELECTRICAL SYSTEM. MODULE Occupant Restraint After Battery Drainage ORC do not work. Please follow the following steps. 1. Check ORC proxi, if the ORC is not aligned, perform proxi alignment, reset module. 2. If proxi is correct, reset module 3. Check for DTCs, and check wiring and components related to those DTCs and clear them.
91003552024-06-10. Service bulletin. ELECTRICAL SYSTEM. Video Router After Battery Drainage VRM do not work. Please follow the following steps. 1. Check VRM proxi, if the VRM is not aligned, perform proxi alignment, reset module. 2. If proxi is correct, reset module 3. Check for DTCs, and check wiring and components related to those DTCs and clear them.
21-030-242024-06-07. Service bulletin. POWER TRAIN; ELECTRICAL SYSTEM. "Flash: Transmission Control Module (TCM) Updates **Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs):** ● P0810-00 - Clutch Position Control Error. ● P16F0-00 - SPI Comm Hardware Fault. Customers may also comment on one or more of the following: ● K0 Adaptation routine runs when vehicle stationary and EV Mode. ● Vehicle loses propulsion capability. ● Service transmission warning indicator is on. NOTE: Require key cycle to recover. ● Shifts rough occasionally when coming down to a stop. ● Shifts rough occasionally when accelerating. ● Shifts rough when transitioning from EV to Hybrid operation on low SoC. ● Shifts rough when engines starts. ● On part throttle accelerations with little to no battery available the transition from battery power to engine on is harsh and abrupt. ● The engine oil life on dashboard drops down too fast when the engine oil dilution reaches high level without the ability to recover. **This bulletin involves reprogramming the TCM with the latest available software.** NOTE: **Please be sure that the 04B recall is completed prior to performing this TSB. This TCM software update is covered by the 04B recall if still incomplete.**"
S24080000522024-06-05. Service bulletin. ELECTRICAL SYSTEM; STRUCTURE:BODY. Auto Dimming Mirrors Not Functioning And Feature Is Deselected After Low Voltage Condition
S24080000482024-06-04. Service bulletin. SEATS; STEERING; ELECTRICAL SYSTEM. Comfort Seat Module (CSM) or Comfort Steering Wheel Module (CSWM) do Not Operate After a Recent Module Replacement
S2408000015 REV.B2024-06-04. Service bulletin. ELECTRICAL SYSTEM. Remote Keyless Entry (RKE) Button Functions Does Not Work, Intermittent Vehicle Response When Using the RKE, Key Not Programmed
S24080000432024-06-04. Service bulletin. ELECTRICAL SYSTEM; STRUCTURE:BODY. Power Liftgate Responds Erratically to Operational Commands After Service Procedures
08026242024-03-18. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE. Radio Over The Air Update from QR39.5 to QR40.11 Software Version Customer may experience one or more of the following: ? Mobile Wi-Fi inoperative upon start up. ? Hotspot gives "No Internet" connection message on phone when trying to connect to a device. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from QR39.5 to QR40.11. NOTE: National launch for this FOTA update is expected to begin Feburary 19, 2024.
0800124A2024-03-18. Service bulletin. ELECTRICAL SYSTEM; BACK OVER PREVENTION. Flash: Drivetrain Control Module (DTCM) Updates A moaning, grinding, or groaning type noise while driving between 80 - 112 kph (50 - 70 mph). Noise is not heard when the front axle disconnect is disengaged. NOTE: This noise happens more as the ambient temperatures become less than 5 ? (41 ?). This bulletin involves reprogramming the DTCM with the latest available software.
21003242024-03-18. Service bulletin. POWER TRAIN; EXTERIOR LIGHTING; ELECTRICAL SYSTEM. Flash: Transmission Control Module (TCM) Updates Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find the following Diagnostic Trouble Code (DTC) has been set in the Hybrid Control Processor (HCP) module: ? P16F0-00 - SPI Comm Hardware Fault. Customers may also comment on one or more of the following: ? Shifts rough occasionally when coming down to a stop. ? Shifts rough occasionally when accelerating. ? Shifts rough when transitioning from EV to Hybrid operation on low SoC. ? Shifts rough when engines starts. ? On part throttle accelerations with little to no battery available the transition from battery power to engine on is harsh and abrupt. ? The engine oil life on dashboard drops down too fast when the engine oil dilution reaches high level without the ability to recover. This bulletin involves reprogramming the TCM, Powertrain Control Module (PCM) and the Auxiliary Hybrid Control Processor (AHCP) also known as Power Inverter Module (PIM), with the latest available software.

The summaries are NHTSA's. Each bulletin's page links NHTSA's copy of the manufacturer's document.