Service bulletin 21-030-24
A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.
| Type | Service bulletin |
|---|---|
| NHTSA id | 11001226 |
| Published by NHTSA | 2024-06-07 |
| Manufacturer's number | 21-030-24 |
| Manufacturer's date | 2024-05-10 |
| NHTSA component | POWER TRAIN; ELECTRICAL SYSTEM |
| Manufacturer's system | Transmission Control Module |
NHTSA's summary
"Flash: Transmission Control Module (TCM) Updates **Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs):** ● P0810-00 - Clutch Position Control Error. ● P16F0-00 - SPI Comm Hardware Fault. Customers may also comment on one or more of the following: ● K0 Adaptation routine runs when vehicle stationary and EV Mode. ● Vehicle loses propulsion capability. ● Service transmission warning indicator is on. NOTE: Require key cycle to recover. ● Shifts rough occasionally when coming down to a stop. ● Shifts rough occasionally when accelerating. ● Shifts rough when transitioning from EV to Hybrid operation on low SoC. ● Shifts rough when engines starts. ● On part throttle accelerations with little to no battery available the transition from battery power to engine on is harsh and abrupt. ● The engine oil life on dashboard drops down too fast when the engine oil dilution reaches high level without the ability to recover. **This bulletin involves reprogramming the TCM with the latest available software.** NOTE: **Please be sure that the 04B recall is completed prior to performing this TSB. This TCM software update is covered by the 04B recall if still incomplete.**"
The document
The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.
Components
Electrical system, Transmission and driveline
Trouble codes named
P0810, P16F0
| JEEP CHEROKEE | 2023 |
|---|---|
| JEEP GRAND CHEROKEE | 2023 |
Listing a model year does not mean every vehicle of it is concerned: the document says which.
| 26V413000 | 2026-06-30. POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL) |
|---|---|
| 2026224 | 2026-05-07. Powertrain |
| 26V290000 | 2026-05-07. POWER TRAIN |
| 25V741000 | 2025-10-30. ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY |
| 25V576000 | 2025-09-04. ELECTRICAL SYSTEM:PROPULSION SYSTEM |
| 24V720000 | 2024-09-27. ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY |
| 24V130000 | 2024-02-22. EXTERIOR LIGHTING:HEADLIGHTS; ELECTRICAL SYSTEM:BODY CONTROL MODULE:SOFTWARE |
A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.
| S2608000038 | 2026-10-16. Service bulletin. High Voltage Battery Has Lower SOC After Overnight Sleep Cycle |
|---|---|
| 08-371-26 | 2026-10-16. Service bulletin. Flash: Electronic Shift Module (ESM) Updates Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must SYMPTOM: exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● U114C-00 - Lost Communication With PRNDL Display. ● P1C86-00 - PRNDL Display. Customers may also comment on one or more of the following: ● "Service Shifter" message showing on Instrument Panel Cluster (IPC). ● PRNDL lights are not illuminating. This bulletin involves reprogramming the ESM with the latest available software. |
| S2608000038 | 2026-10-16. Service bulletin. High Voltage Battery Has Lower SOC After Overnight Sleep Cycle |
| 08-371-26 | 2026-10-16. Service bulletin. Flash: Electronic Shift Module (ESM) Updates Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must SYMPTOM: exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● U114C-00 - Lost Communication With PRNDL Display. ● P1C86-00 - PRNDL Display. Customers may also comment on one or more of the following: ● "Service Shifter" message showing on Instrument Panel Cluster (IPC). ● PRNDL lights are not illuminating. This bulletin involves reprogramming the ESM with the latest available software. |
| S2621000004 | 2026-10-07. Service bulletin. The Customer May Complain About a Popping Noise, Grinding Noise, or an Intermittent No Reverse or Forward Transmission Engagement. The Tech May Find Damaged and/or Worn Transmission Output Shaft Splines (850RE Transmission Only) |
| 08-221-26 REV. B | 2026-09-30. Service bulletin. R1H Radio U41.10 Software Update - Dealer Option Customers may experience one or more of the following: SYMPTOM: ● **Speakers may emit a humming, screeching, buzzing, clicking, or bass noise (not related to the amplifier).** ● FCW OFF light ON with no DTCs and can't turn off. ● Blank screen and then reboot every 2 minutes and 40 seconds. (Rearview Camera Functions Normally). ● Paddle shifters not working/no longer a setting. ● Autolocks not working. ● Auto headlights not working. ● AM station not working (Appears some of the vehicles PROXI defaults to "1" which is absent for AM). ● Album Art flickering issue. ● Blank screen and then reboot every 2 minutes and 40 seconds. ● CarPlay icon disappears from main screen while still active, leaving no navigation path back. ● Light/dark theme mismatch between Radio and temperature screens at key-on Radio experiences lockups, resets, blank screens, and language issues after FOTA. ● Valet mode sends duplicate requests causing HU and vehicle state misalignment. ● Rear seat media page intermittently shows a blank screen. ● Unable to select or drag 'Pitch and Roll' widget on home screen. ● USB playback resumes incorrectly, skipping to next track after reconnect. ● Album art not displayed on HMI despite availability in media. ● Incorrect call timer displayed for conference calls. ● Call status remains 'active' on widget after call ends. ● Second call status not updated on home screen widget. ● Rear entertainment tab intermittently blank when switching apps. ● System crashes for 20 to 30 seconds after voice reply action. ● Media progress bar continues incorrectly after second call acceptance. ● CarPlay device fails to reconnect automatically or manually. ● Rear HVAC lock/unlock text missing while icon is present. ● Visual glitch observed on Front Passenger Display Module (FPDM) display. ● Surround view camera accessible while driving across apps (unexpected behavior). This bulletin involves inspecting and if required, updating the radio software level to U41.10. Depending on the radio's current software level the radio may need a one or two USB update |
| 9100905 | 2026-09-17. Service bulletin. Passive Entry O/S Dr Handle Prior to replacing an inoperative passive entry door handle, perform Star Online S2623000040. |
| 9100902 | 2026-09-17. Service bulletin. Passive Entry O/S Dr Handle Prior to replacing an inoperative passive entry door handle, perform Star Online S2623000040. |
| S2623000001 REV.A | 2026-09-03. Service bulletin. Rotary Shifter Lights Blinking, Shifter Not Moving, Not Going Into Gear. |
| S268A000016 | 2026-08-06. Service bulletin. R1L Radio Screen Goes Blank after transitioning from logistic to customer mode |