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Service bulletins for the 2017 Jeep Grand Cherokee

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

352 on file from NHTSA, as of 2026-10-19.

By type

By component

By trouble code

Bulletins, newest first
90038252019-12-16. Service bulletin. STRUCTURE:BODY:HOOD; LATCHES/LOCKS/LINKAGES:HOOD:LATCH. LATCH, Hood For the following concerns, please verify secondary plunger switch before replacing hood latch with primary switch. Please refer to service information for complete diagnostics of the secondary plunger switch which is located in the left front under hood on RU, MP, and WK/WD and left rear under hood on KL. 1) Electronic Stop Start Message on Cluster or DTC P152F without hood ajar illuminated. 2) KL Hood ajar light is on or unlatched hood due to high closing effort. (KL hood may have a higher closing effort to latch the hood as rubber bumper interference is set purposely high to prevent hood flutter at highway speeds) If stop start message or DTC P152F is present on vehicles without a hood ajar light illuminated, the issue is not related to the primary hood latch switch.
09-003-192019-12-02. Service bulletin. ENGINE AND ENGINE COOLING. GEN-2 and GEN-3 - 3.0L Oil Filter Cartridge Identification Differences This bulletin highlights the design differences in the oil filter cartridges used in the GEN-2, and GEN-3 3.0L diesel. As well as potential issues that can arise should the incorrect filter be used in each application. Although similar in design, the oil filter cartridges used on the GEN-2 and GEN-3 3.0L diesel engines are different in design. Interchanging them may result in premature engine damage over time.
90041442019-12-02. Service bulletin. EQUIPMENT. RADIO, MULTI Media For RA3 and RA4 8.4? radio concern of reoccurring update request pop-up on each key cycle after a radio FOTA (Firmware Update Over the Air) has been completed, please DO NOT replace the radio. To recover the radio, 12v power needs to be disconnect from the radio to clear radio memory either by removal of the radio fuse or preforming a battery disconnect. Note: Fuse removal is the preferred method. The radio needs to be disconnected from power long enough to clear memory and discharge the Capacitance within the radio. Please refer to the latest in diagnostics for further information.
08-089-192019-10-28. Service bulletin. ELECTRICAL SYSTEM; EQUIPMENT. Flash Over The Air (FOTA) Software Update RA3 and RA4 Radio This bulletin provides information regarding the latest Flash Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update.
04-001-192019-10-28. Service bulletin. ENGINE. Pentastar Upgrade Oil Fill Level after an Oil Change This bulletin involves rechecking the oil fill level after filling the engine to the correct specifications. The customer may describe that after an oil change they check their oil fill level and it is showing overfilled on the oil dipstick.
23-001-19 REV. B2019-10-28. Service bulletin. STRUCTURE; EQUIPMENT. Dash and Door Appliques Delaminating - X77 Warranty Extension This bulletin involves replacing carbon fiber interior trim appliques that have suffered delamination issues. Some customers may comment on one of the following: The carbon fiber inner doors and instrument panel appliques are delaminating. The outer layer of a carbon fiber applique is separating from the inner layer.
90019342019-10-28. Service bulletin. STRUCTURE; STRUCTURE:BODY:HATCHBACK/LIFTGATE. LATCH, Liftgate For Liftgate latch not locking and/or unlocking intermittently, please verify there is no glass in the latch from the rear window breaking. Carefully inspect the part for small shards of glass.
90032202019-10-28. Service bulletin. EQUIPMENT; EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. RADIO [RES] - New and/or Service Exchange For RES radio concerns. Use the wiTECH 2.0 and inspect the radio part number and serial number under the Radio/ECU Details tab. Please verify that the radio part number and/or serial number is not "FFFF". If either field shows "FFFF", please contact Mike Wielgat at 248-576-6696 or Rohan Negandhi at 248-421-9608 If no response in 15 minutes, proceed with repair.
90040362019-07-15. Service bulletin. EQUIPMENT:APPLIANCE:AIR CONDITIONER; EQUIPMENT. ACTUATOR, A/C and Heater Before replacing HVAC actuator, please contact either Thomas Conway (248) 635-7090 or Paul Aquino (248) 854-4819. Engineering is looking to gather infomation on fail mode and customer concern. If no response in 15 minutes, proceed with repair.
90040782019-07-15. Service bulletin. SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR; SERVICE BRAKES, HYDRAULIC. ROTOR, Brake For Grand Cherokee (WK) with BR2 or BR3 Sales Codes, you MUST replace both Front and Rear rotors. Order (2) 68035012A$ and order (2) 68035022A$ Durango (WD) only requires Front Rotors - order (2) 68240046A$
21-009-172018-06-11. Service bulletin. ELECTRICAL SYSTEM; POWER TRAIN. Flash: Transmission Diagnostic And Shift Enhancements This bulletin involves reprogramming the Transmission Control Module (TCM) with the latest available software. Some customers may experience the following condition: · During an engine limp mode condition, the transmission remains in a fixed gear. The following software enhancement is also available: · Transmission shift quality enhancement.
18-024-172018-06-11. Service bulletin. ELECTRICAL SYSTEM; ENGINE AND ENGINE COOLING. Flash: Powertrain Diagnostic And System Enhancements This bulletin involves reprogramming the Powertrain Control Module (PCM) with the latest available software. A small number of customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find the following DTCs set in the PCM memory: U1424 - Implausible Engine Torque Signal Received (2017 MY 3.0L and 3.6L Only). P2681 - Engine Coolant Bypass Valve Control Circuit Open (3.6L Only). P0335 - Crankshaft Position Sensor Circuit. P2299-00 - Brake Pedal Position/Accelerator Pedal Position Incompatible. B23C3 - Stop/Start Disable Switch 1/2 Correlation (3.0L and 3.6L Only). In addition, customers may experience the following conditions: A shorter auxiliary battery life. An illuminated Automatic Oil Change Indication (AOCI) light (3.6L Only). Other enhancements included in this update: Improved knock sensor performance.
21-009-17 REV. A2018-06-11. Service bulletin. POWER TRAIN; ELECTRICAL SYSTEM. Flash: Transmission Diagnostic And Shift Enhancements This bulletin involves reprogramming the Transmission Control Module (TCM) with the latest available software. Some customers may experience the following condition: During an engine limp mode condition, the transmission remains in a fixed gear.The following software enhancement is also available: Transmission shift quality enhancement.
18-024-17 REV. A2018-06-11. Service bulletin. ENGINE AND ENGINE COOLING; ELECTRICAL SYSTEM. Flash: Powertrain Diagnostic And System Enhancements This bulletin involves reprogramming the Powertrain Control Module (PCM) with the latest available software. A small number of customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find the following DTCs set in the PCM memory: U1424 - Implausible Engine Torque Signal Received (2017 MY Only). P2681 - Engine Coolant Bypass Valve Control Circuit Open (3.6L Only). P0335 - Crankshaft Position Sensor Circuit. P2299-00 - Brake Pedal Position/Accelerator Pedal Position Incompatible. B23C3 - Stop/Start Disable Switch 1/2 Correlation (3.0L and 3.6L Only).In addition, customers may experience the following conditions: A shorter auxiliary battery life. An illuminated Automatic Oil Change Indication (AOCI) light (3.6L Only).Other enhancements included in this update: Improved knock sensor performance.
14-001-17 REV. A2018-06-11. Service bulletin. FUEL SYSTEM, GASOLINE; POWER TRAIN. Poor Vehicle Acceleration This bulletin involves test driving the vehicle and if required, replacing the fuel pump module. The customer may notice the vehicle has poor acceleration and/or the transmission will not upshift under Wide Open Throttle (WOT). This can be caused by low fuel flow from the fuel pump module.
90032732018-06-11. Service bulletin. ENGINE AND ENGINE COOLING. Trans Pan or Gasket If your repair requires replacing one of the two part numbers for a leak, prior to the repair please call Enzo Piazza at cell (248) 467-9163. If you cannot reach Enzo within 15 minutes proceed with the repair. Enzo needs to know the location of the leak, if the bolts were torqued, if there is sealer skip, or anything that may be pertinent to the cause of the leak. Photos would be very helpful and can be sent to Enzo's cell phone or his email. Enzo's e-mail address is enzo.piazza@fcagroup.com.
90035842018-06-11. Service bulletin. STEERING. Electric Power Steering Gear If any of the following DTCs exist, it is okay to replace the steering gear: C2217-00, C15C1-00 (EPS Mechanical Performance) or C15DB-00 (Latch Active) otherwise perform the following; 1) Electrical, Communication or DTC (other then above) issue please contact: Terry Gavit @ cell (248) 882-6108 terry.gavit@fcagroup.com Engineering is requesting a copy of Vehicle Scan Report (VSR) to be emailed to the above address. 2) Noise or Mechanical issue please contact: Ruth Delong @ cell (810) 569-0354.~ If you do not receive a return call within 15 minutes, proceed with the repair.~ Please be sure to attach a copy of the Vehicle Scan Report on the repair order
90036962018-06-11. Service bulletin. STRUCTURE:BODY:DOOR. Door Hinge Assembly Side door hinge noisy. Only replace the door hinge with the integral check device. Do not replace the simple hinge if it is not damaged it is not the source of the noise. Replacing it unnecessary and is an over-repair.
90036952018-06-11. Service bulletin. SUSPENSION. Rear Shock Absorber Customer complains of noise; this may be due to contact between shock body and the dirt shield. Please check dirt shield, if it is creating a rub mark remove but do not disassemble. Please call Robert Beckwith cell (248)-727-3689. If you don?t receive a response within 15 minutes, please continue with normal repair procedure.
90036942018-06-11. Service bulletin. ENGINE AND ENGINE COOLING. Oil Pump Assembly If error code P06DD present on any Pentastar V6 application, please inspect oil pump for relief valve failure. See photo attached. If valve is found out of place please call Bob Jackson (248) 944-0466 bob.jackson@fcagroup.com, or Joe Lovell (734) 309-6467 joe.lovell@fcagroup.com before proceeding. If unable to reach after 15 minutes record the following information and proceed with oil pump replacement and hold part for return to FCA via Fastrack system
90036812018-06-11. Service bulletin. SEAT BELTS. Restraints Information Sheet (I-Sheet) has been added to Star Parts. Print I-Sheet for technician use.
90036872018-06-11. Service bulletin. SEAT BELTS. Restraints Remove I-Sheet from packaging. Correct information sheet (I-Sheet) has been added to Star Parts. Print I-Sheet for technician use.
90036892018-06-11. Service bulletin. EQUIPMENT:APPLIANCE:AIR CONDITIONER. Cleaner For A/C Evaporator Before using deodorizer to remove HVAC or evaporator odor, call Ken Deneau at cell (248) 765-0288. If no response in 15 minutes, please continue with repair
08-051-172018-06-04. Service bulletin. ELECTRICAL SYSTEM. Flash: Electronic Shift Module (ESM) System Improvements This bulletin involves updating the ESM software and if necessary replacing the lower shifter or ?PRNDM?. The customer may experience the following:Shifter lever is locked in park (occurs intermittently upon start up). After 2.5 minutes shifter becomes responsive and functions as designed. Service shifter warning indicator in cluster is illuminated. ?PRNDM? display on the shifter does not illuminate. If PRNDM is not illuminated, the memory has been corrupted to the point that this flash will NOT repair the PRNDM and it would need replacement. Replace the PRNDM in the shifter bezel. Refer to the detailed service procedures available in DealerCONNECT>TechCONNECT under: Service Info>21 - Transmission and Transfer Case/Automatic - 8HP70/Shifter, Transmission/Removal/Installation.Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find one or more of the following stored Diagnostic Trouble Codes (DTCs) set:U1465-00 - Implausible Driver Shift Request Signal Received. U1466-00 - Implausible Driver Shift Request Signal Received On DPT CAN. U1267-00 - No Valid Data From Esm On CAN-C or CAN-DPT.
18-057-172018-06-04. Service bulletin. POWER TRAIN. Flash: Powertrain Diagnostic and System Improvements This bulletin involves reprogramming the Powertrain Control Module (PCM) with the latest available software. The following software enhancements are available:Allow the throttle body to be cycled while the engine is off, for diagnostic purposes. Improved vehicle acceleration at low speed while towing. Allows transmission gear shifting while in limp-in mode, rather than a fixed gear.

The summaries are NHTSA's. Each bulletin's page links NHTSA's copy of the manufacturer's document.