Service bulletins for the 2016 Jeep Grand Cherokee
A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.
408 on file from NHTSA, as of 2026-10-19.
By type
By component
By trouble code
| 68142905A | 2018-06-25. Service bulletin. ENGINE AND ENGINE COOLING. EGR Temperature Sensor This Tech Tip applies to 2016MY Jeep Grand Cherokee (WK) and Dodge Durango (WD) with the 3.6L Pentastar engine (ERC)~ Prior to replacing a component due to any of the following DTCs - P0401, P040B, P2457, P04D0, P04D1, P04D2, or P04CE please contact Omar Jobe at Cell (248) 910-2166.~ If a response is not received within 30 minutes, then proceed with the necessary repair. |
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| 68253994A$ | 2018-06-18. Service bulletin. EQUIPMENT; ENGINE. Integrated Center Stack If vehicle is found within 50 mile radius of the Detroit Metro area please hold vehicle and contact:~ Contact one of the following:~ Daniel Acciacca CELL (586) 709-1537~ Bruce Cartwright CELL (586) 306-8899~ Ayed Hadaad CELL (248) 941-8707~ Patrick Walster CELL (248) 890-3561~ Issue 1:~ 2016 WK - Auto Stop/Start complaints affecting Integrated Center Stacks (ICS)~ Chrysler engineering is requesting to review in-person a 2016 WK before it is disturbed with the above-mentioned complaint (anywhere in SouthEast Michigan).~ The issue in question is Auto Stop/Start disable ? PCM - Switch Correlation Fault Code B23C3~ We need the vehicle to remain undisturbed so that the team can perform progressive disassembly and determine if there is an impact of the ICS to I/P mounting on this issue.~ Issue 2:~ On a 2016MY WK (Grand Cherokee) and WD (Durango), the Integrated Center Stack (ICS) may experience a lock-up condition (complete loss of functionality) during any vehicle diagnostic session (reading fault codes, clearing fault codes, reflashing of any module, etc.). If this occurs, do not replace the ICS. The module functionality can be restored if it is reset by disconnecting power to it (by removing fuse, battery disconnect or module connector disconnect).~ |
| 68225378A$ | 2018-06-18. Service bulletin. ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CRANKCASE (PCV). 3.0L V6 Turbo Diesel - Sales Code EXF A crankshaft locking tool marked 630 is installed on all 3.0L EXF long blocks (Lower rear left side of block under starter location). This tool locks the crankshaft at 30? ATDC. Refer to: Valve Timing ? Standard Procedure ? LOCKING ENGINE 30 DEGREE AFTER TDC IN TechCONNECT for further details. This tool must be removed after the the injection pump has been installed on the engine. The tool will be replaced with the engine block plug from the engine being removed. The engine will not turn over with this tool installed.~ |
| 08-057-16 | 2018-06-11. Service bulletin. EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.; EQUIPMENT; EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM). RA3 RA4 Radio Enhancements This bulletin involves inspecting and, if required, updating the radio software. A small number of customers may experience one or more of the following: · Navigation failed message is displayed. · Clock not automatically updating to local time. · Poor or no connection to cellular network. · HVAC temperature out of sync with radio display (KL vehicles). · Display goes blank/black. · Radio locks up. · Some Uconnect App remote commands do not execute with the vehicle. |
| Z5091195A$ | 2018-06-11. Service bulletin. ELECTRICAL SYSTEM; EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM); EQUIPMENT; EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.; EQUIPMENT:ELECTRICAL. RES / RHA / REB radio that supports Bluetooth and Hands-Free For issues with Bluetooth, Hands-Free Calling, and/or Voice Commands, DO NOT replace the radio. Diagnose the Hands-Free Module system (also called the Telematics Module). The Telematics Module (and associated components) is the system responsible for these features. A power cycle may be required for the hands-free module for proper diagnosis.~ Please reference; 8T - Navigation/Telecommunication Diagnosis and Testing (DIAGNOSIS AND TESTING - HANDS FREE PHONE) |
| 68252493A$ | 2018-06-11. Service bulletin. TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS. TPM Sensor 2016 WK/WD vehicles only - Engineering is investigating a Tire Pressure Monitor (TPM) issue for TPM lamp ON and Active diagnostic trouble codes C1501-31, C1502-31, C1503-31, C1504-31. 2015 & 2016 TPM Sensors ARE NOT interchangeable.~ As part of normal diagnostics tool # 9936 TPM-RKE Analyzer can be used to wirelessly retrieve TPM sensor data and aid you in diagnosing. The tool filters data by year and body style. Be sure to update the tool to Software Version 16.01 and check for updates periodically. Vehicles and new TPM info is added several times a year. Updates are available through TechCONNECT home page; Service Tools & Equipment; Tire Pressure Monitor Tool; Software Downloads. Prior to replacing any components on MY16 WK/WD vehicles, please contact Raja Charabuddi on cell (248) 202-7313 or Brian Malski on cell (248) 892-1514. If no response within 15 minutes, proceed with repair. |
| 68225378A$ | 2018-06-11. Service bulletin. ENGINE AND ENGINE COOLING:ENGINE:DIESEL. 3.0L V6 Turbo Diesel - Sales Code EXF A crankshaft locking tool marked 630 is installed on all 3.0L EXG long blocks (Lower rear left side of block under starter location). This tool locks the crankshaft at 30? ATDC. Refer to: Valve Timing ? Standard Procedure ? LOCKING ENGINE 30 DEGREE AFTER TDC IN TechCONNECT for further details. This tool must be removed after the the injection pump has been installed on the engine. The tool will be replaced with the engine block plug from the engine being removed. The engine will not turn over with this tool installed.~ |
| D-15-22 | 2018-06-11. Service bulletin. EQUIPMENT. WARRANTY BULLETIN - Fast Feedback Program - 3.6L V6 24V VVT Engine-2016 Dodge Duango/Jeep Grand Cherokee (Revision A) To announce a Fast Feedback Program to replacing or repairing 3.6L V6 24V VVT Engine (Sales code ERC) in an effort to collect, monitor and correct quality issues in a timely and efficient matter. |
| 21-011-16 | 2018-06-11. Service bulletin. ELECTRICAL SYSTEM; POWER TRAIN. Flash: Transmission Enhancements This bulletin involves reprogramming of the Transmission Control Module (TCM) with the latest available software. Some customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation, a technician may find the following Diagnostic Trouble Code (DTC) stored in the TCM memory: U0404 - Invalid Data Received From Gear Shift Control Module "A". In addition, some customers may experience the following condition: The M on the shifter and Instrument cluster may be blinking. |
| 09-011-16 REV. A | 2018-06-11. Service bulletin. ENGINE AND ENGINE COOLING. Engine Oil Pan Replacement This bulletin involves inspecting and possibly replacing the engine oil pan due to oil weepage. The customer may describe that their vehicle has oil weepage. |
| 23-014-16 | 2018-06-11. Service bulletin. STRUCTURE:BODY:HATCHBACK/LIFTGATE. Incorrect Jeep Emblem On Liftgate This bulletin involves inspecting and if necessary, replacing the affected Jeep emblem on the liftgate. The vehicle may have the incorrect Jeep emblem installed on the vehicle. The liftgate may have a chrome emblem instead of high gloss black emblem. |
| 68252493A$ | 2018-06-11. Service bulletin. TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS. 2016 WK/WD vehicles only - Engineering is investigating a Tire Pressure Monitor (TPM) issue for TPM lamp ON and Active diagnostic trouble codes C1501-31, C1502-31, C1503-31, C1504-31. 2015 & 2016 TPM Sensors ARE NOT interchangeable.~ Prior to replacing any components on MY16 WK/WD vehicles, please contact Raja Charabuddi on cell (248) 202-7313. If no response within 15 minutes, proceed with repair. ~_________________________________________________________________ |
| 04670682A$ | 2018-06-11. Service bulletin. EQUIPMENT. Shifter & PRNDL For 2016 WK ONLY; If vehicle DTC Code U114C-00 (Loss of Communication with PRNDL Display) is verified as either stored or active please contact Aaron Barnes in FCA Chassis Engineering at cell (269) 420-1969.~ Note: This code can be generated by disconnecting the PRNDL from Shifter while battery is connected. Please return parts back to FCA Engineering. ~ |
| 18-024-17 | 2018-06-11. Service bulletin. ELECTRICAL SYSTEM; ENGINE AND ENGINE COOLING. Flash: Powertrain Diagnostic And System Enhancements This bulletin involves reprogramming the Powertrain Control Module (PCM) with the latest available software. A small number of customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find the following DTCs set in the PCM memory: U1424 - Implausible Engine Torque Signal Received (2017 MY 3.0L and 3.6L Only). P2681 - Engine Coolant Bypass Valve Control Circuit Open (3.6L Only). P0335 - Crankshaft Position Sensor Circuit. P2299-00 - Brake Pedal Position/Accelerator Pedal Position Incompatible. B23C3 - Stop/Start Disable Switch 1/2 Correlation (3.0L and 3.6L Only). In addition, customers may experience the following conditions: A shorter auxiliary battery life. An illuminated Automatic Oil Change Indication (AOCI) light (3.6L Only). Other enhancements included in this update: Improved knock sensor performance. |
| 18-024-17 REV. A | 2018-06-11. Service bulletin. ENGINE AND ENGINE COOLING; ELECTRICAL SYSTEM. Flash: Powertrain Diagnostic And System Enhancements This bulletin involves reprogramming the Powertrain Control Module (PCM) with the latest available software. A small number of customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find the following DTCs set in the PCM memory: U1424 - Implausible Engine Torque Signal Received (2017 MY Only). P2681 - Engine Coolant Bypass Valve Control Circuit Open (3.6L Only). P0335 - Crankshaft Position Sensor Circuit. P2299-00 - Brake Pedal Position/Accelerator Pedal Position Incompatible. B23C3 - Stop/Start Disable Switch 1/2 Correlation (3.0L and 3.6L Only).In addition, customers may experience the following conditions: A shorter auxiliary battery life. An illuminated Automatic Oil Change Indication (AOCI) light (3.6L Only).Other enhancements included in this update: Improved knock sensor performance. |
| 08-028-17 | 2018-06-11. Service bulletin. EQUIPMENT. RA3 And RA4 Radio Over The Air Software Updates This bulletin provides information regarding the latest Flash Over The Air update (FOTA) and provides a service technician an overview of the steps a customer will need to take to complete the update. The following improvements are included in this update: Adds Apple Siri® Eyes Free capability for iPhone® owners. Auto Play can now be configured. Adds do not disturb text message feature. The ability to drag and drop icons into the menu bar. Fix for radio locks up/frozen. Fix for stuck on black/blank screen. Human Machine Interface (HMI) improvements. Several navigation improvements. Fix for radio loses time. Charge Complete notification is not received (RU PHEV only). Media devices, Phone pairing and Bluetooth usage improvements. Improved tuner performance. Enhanced Voice recognition (VR) performance. Enhancements in Connectivity Apps (Yelp, Pandora, Aha, etc). |
| 9003273 | 2018-06-11. Service bulletin. ENGINE AND ENGINE COOLING. Trans Pan or Gasket If your repair requires replacing one of the two part numbers for a leak, prior to the repair please call Enzo Piazza at cell (248) 467-9163. If you cannot reach Enzo within 15 minutes proceed with the repair. Enzo needs to know the location of the leak, if the bolts were torqued, if there is sealer skip, or anything that may be pertinent to the cause of the leak. Photos would be very helpful and can be sent to Enzo's cell phone or his email. Enzo's e-mail address is enzo.piazza@fcagroup.com. |
| 9003584 | 2018-06-11. Service bulletin. STEERING. Electric Power Steering Gear If any of the following DTCs exist, it is okay to replace the steering gear: C2217-00, C15C1-00 (EPS Mechanical Performance) or C15DB-00 (Latch Active) otherwise perform the following; 1) Electrical, Communication or DTC (other then above) issue please contact: Terry Gavit @ cell (248) 882-6108 terry.gavit@fcagroup.com Engineering is requesting a copy of Vehicle Scan Report (VSR) to be emailed to the above address. 2) Noise or Mechanical issue please contact: Ruth Delong @ cell (810) 569-0354.~ If you do not receive a return call within 15 minutes, proceed with the repair.~ Please be sure to attach a copy of the Vehicle Scan Report on the repair order |
| 9003696 | 2018-06-11. Service bulletin. STRUCTURE:BODY:DOOR. Door Hinge Assembly Side door hinge noisy. Only replace the door hinge with the integral check device. Do not replace the simple hinge if it is not damaged it is not the source of the noise. Replacing it unnecessary and is an over-repair. |
| 9003694 | 2018-06-11. Service bulletin. ENGINE AND ENGINE COOLING. Oil Pump Assembly If error code P06DD present on any Pentastar V6 application, please inspect oil pump for relief valve failure. See photo attached. If valve is found out of place please call Bob Jackson (248) 944-0466 bob.jackson@fcagroup.com, or Joe Lovell (734) 309-6467 joe.lovell@fcagroup.com before proceeding. If unable to reach after 15 minutes record the following information and proceed with oil pump replacement and hold part for return to FCA via Fastrack system |
| 9003681 | 2018-06-11. Service bulletin. SEAT BELTS. Restraints Information Sheet (I-Sheet) has been added to Star Parts. Print I-Sheet for technician use. |
| 9003687 | 2018-06-11. Service bulletin. SEAT BELTS. Restraints Remove I-Sheet from packaging. Correct information sheet (I-Sheet) has been added to Star Parts. Print I-Sheet for technician use. |
| 9003689 | 2018-06-11. Service bulletin. EQUIPMENT:APPLIANCE:AIR CONDITIONER. Cleaner For A/C Evaporator Before using deodorizer to remove HVAC or evaporator odor, call Ken Deneau at cell (248) 765-0288. If no response in 15 minutes, please continue with repair |
| 18-049-16 | 2018-06-11. Service bulletin. POWER TRAIN. Flash: Powertrain Diagnostic And System Enhancements This bulletin involves reprogramming the Powertrain Control Module (PCM) with the latest available software. A small number of customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find the following Diagnostic Trouble Code (DTC) set in the PCM memory: · P2299-00 - Brake Pedal Position/Accelerator Pedal Position Incompatible. Other enhancements included in this update: · Improved knock sensor performance. |
| 08-049-16 | 2018-06-11. Service bulletin. EQUIPMENT:ELECTRICAL. Flash: Intrusion Transceiver Module Enhancements This bulletin involves updating the Intrusion Transceiver Module (ITM) with new software. The customer may describe the intrusion alarm randomly activating with no apparent intrusion. |
The summaries are NHTSA's. Each bulletin's page links NHTSA's copy of the manufacturer's document.