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Service bulletins for the 2020 Jeep Cherokee

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

388 on file from NHTSA, as of 2026-10-19.

By type

By component

By trouble code

Only bulletins with component: Equipment and accessories are shown. Show all

Bulletins, newest first
S21080001272021-06-28. Service bulletin. EQUIPMENT. Radio Reboot Continually
S21080001192021-06-28. Service bulletin. EQUIPMENT. Apple CarPlay Malfunctioning, Does Not Launch Or Is Cutting In An Out On Wired And Wireless Connection, Radio Stuck When IPhone Is Connected
S21080001202021-06-28. Service bulletin. EQUIPMENT. Radio Volume Uncontrollable Or Changing On Its Own
S2108000098 Rev.2021-06-28. Service bulletin. EQUIPMENT. Radio Screen Freeze, Blank Screen And Reset
S21080000982021-05-24. Service bulletin. EQUIPMENT:APPLIANCE:TV/RADIO/SPEAKERS. Radio Screen Freeze, Blank Screen And Reset
S1708000118 Rev.2021-05-24. Service bulletin. EQUIPMENT:ELECTRICAL. Battery Drain Concern, Dual USB Port Normal Operational Draw, Extended Illumination After Key Off
S21080000932021-05-24. Service bulletin. BACK OVER PREVENTION:DISPLAY FUNCTION; EQUIPMENT. Apple CarPlay Does Not Work Or Not Connecting
08-033-212021-04-26. Service bulletin. EQUIPMENT. UGQ Radio Enhancements This bulletin involves inspecting and if required, updating the radio software. The radio may need up tothree USB flash drivesto get the software level to 39.5 Customers may experience one or more of the following:No option to enable or disable the heated seat or steering wheel. Destination information will not clear. Voice Recognition (VR) stays in French while the language is set to English. Radio may reset after Bluetooth® phone receives two text messages one after another. False message displayed ?turn vehicle to run? or ? key on to access menu? when the ignition is already in the run position. Jeep off road page is missing. Latitude and Longitude values on the Jeep off road page is missing. Russian language missing. In addition, the following enhancement are included in this update:Add auto park brake functionality to the control setting in the radio.
S21080000802021-04-26. Service bulletin. EQUIPMENT. Radio Replacement Reset Routine, Radio Has Missing Icons Or Are Grayed Out
S2108000002 Rev.2021-03-15. Service bulletin. EQUIPMENT; ELECTRICAL SYSTEM; ENGINE AND ENGINE COOLING. In Cold Temperatures The Customer May Complain Of An Intermittent No Crank, Cranks And Stalls, Stops Cranking Fails To Start
S21080000452021-03-15. Service bulletin. EQUIPMENT:ELECTRICAL. Favorite Song On-Air Alert List Empty
23-026-20 REV. A2021-03-01. Service bulletin. WHEELS; EQUIPMENT; EQUIPMENT ADAPTIVE/MOBILITY; TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS. Rear Tires Rubbing On Splash Shields/Wheel Liners This bulletin involves inspecting for the wrong size tire and wheel assemblies and possibly replacing all five wheel assemblies, Tire Pressure Monitoring (TPM) sensors, flashing the Electronic Power Steering (EPS) and performinga Proxi alignment. Customers may experience the following condition: The rear 17 in. tires are rubbing on the wheel liners. This conditionis due to an incorrect 17 in. tire and wheel size, for the North Edition packages that require 18 in. tires and wheels.
18-080-20 REV. A2020-12-28. Service bulletin. POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM); EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. Flash: Powertrain Control Module (PCM) Updates - AN-K4MCA-18-20201101 Refer to China Joint Venture (JV) released document AN-K4MCA-18-20201101, for details on this service action.
18-105-202020-12-28. Service bulletin. ENGINE; POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM); ELECTRICAL SYSTEM; EQUIPMENT. Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software. The customer may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find one or more of the following Diagnostic Trouble Codes (DTCs):P20EE-00 - SCR NOx Catalyst Efficiency Below Threshold Bank 1 Catalyst 1. P24B2-00 - Particulate Matter Sensor Circuit Intermittent. Customers may also describe the following condition: Engine Start/Stop inoperative after previous software update. Remote start inoperative (South Korea vehicles only). Incorrect vehicle speed reported by the cluster when the driver changes the speed units. Undesirable pedal response in 4-LO mode. Selective Catalytic Reduction (SCR) system fault codes logged at higher vehicle speeds. Alternator load protection at idle. Check Engine Lamp or low battery indicator
90043352020-12-28. Service bulletin. ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:TURBO/SUPERCHARGER; EQUIPMENT. Turbocharger If the turbo is being replaced for an oil leak concern, please inspect the area around the turbo oil feed o-ring for a leak. The o-ring is serviced separately and complete turbo replacement may not be necessary.
18-080-20 REV. A2020-12-21. Service bulletin. EQUIPMENT ADAPTIVE/MOBILITY; POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM); ELECTRICAL SYSTEM. Flash: Powertrain Control Module (PCM) Updates - AN-K4MCA-18-20201101 Refer to China Joint Venture (JV) released document AN-K4MCA-18-20201101, for details on this service action.
S20080001722020-12-21. Service bulletin. EQUIPMENT; EQUIPMENT ADAPTIVE/MOBILITY; ELECTRICAL SYSTEM; EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. Radio Screen Flickering When Using Apple CarPlay Or Android Auto.
90043352020-12-21. Service bulletin. EQUIPMENT; ENGINE AND ENGINE COOLING:ENGINE:OTHER FUEL TYPES:TURBO/SUPERCHARGER. Turbocharger If the turbo is being replaced for an oil leak concern, please inspect the area around the turbo oil feed o-ring for a leak. The o-ring is serviced separately and complete turbo replacement may not be necessary.
07-002-202020-11-30. Service bulletin. ENGINE AND ENGINE COOLING; EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. Heater Hoses Installed Incorrectly This bulletin involves inspecting the heater hoses and possibly draining the engine coolant, swapping the heater hoses and refilling the engine coolant. Some vehicles may have been built with one or more of the following:Heater hoses installed in reversed order. If the coolant was drained and replaced, a sign the heater hoses are reversed is the vehicle will also make a gurgling noise.
S2008000131 Rev.2020-11-30. Service bulletin. EQUIPMENT; ELECTRICAL SYSTEM; EQUIPMENT ADAPTIVE/MOBILITY. U11E9 Lost Communication With AGS (Active Grille Shutter), Malfunction Indicator Lamp (MIL) Illuminated
S20080001412020-10-26. Service bulletin. EQUIPMENT; EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM). Navigation Shows Incorrect Location
90014962020-10-26. Service bulletin. ENGINE; EQUIPMENT. CAP, Engine Oil, Fill (O RING, Oil Filler Cap) For all model years, models and engines using oil fill caps with O-Ring seals: These O-Rings are now available for service. The green O-Ring is part 68029299A$. The black O-Ring is to be serviced by the green O-Ring. The blue O-Ring (thicker cross section than green & black) is part 68029300A$.~ If ordering this oil filler cap for a warranty repair due to a damaged/missing O-ring, please note that returned caps replaced for an O-ring issue will be subject to chargeback.
18-006-20 REV. A2020-09-28. Service bulletin. EQUIPMENT ADAPTIVE/MOBILITY; EQUIPMENT; ELECTRICAL SYSTEM; POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM). Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find the following DTC.P1614-00 - ECU Reset-Recovery Occurred(North America Only). Customers may experience a message on the instrument cluster stating " Speed limiter ready " after the first press of the speed limiter button and the Active Vehicle Speed Limiter (AVSL) is inoperative(Sales Code NH2).Inform the customer after the software update that the proper operative will be when the customer presses the speed limiter button twice a message on the instrument cluster stating " Speed limiter ready " and the AVSL feature will work correctly(Sales Code NH2).
18-007-20 REV. A2020-09-28. Service bulletin. ENGINE AND ENGINE COOLING; POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM); EQUIPMENT ADAPTIVE/MOBILITY; ELECTRICAL SYSTEM. Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find the following Diagnostic Trouble Code (DTC).P2610 - PCM Internal Engine Off Timer Performance. Customers may also experience a message on the instrument cluster stating " Speed limiter ready " after the first press of the speed limiter button and the Active Vehicle Speed Limiter (AVSL) is inoperative(equipped with NH2 Sales Code only).Inform the customer after the software update that the proper operative will be when the customer presses the speed limiter button twice a message on the instrument cluster stating " Speed limiter ready " and the AVSL feature will work correctly(equipped with NH2 Sales Code only).
23-021-202020-09-28. Service bulletin. EQUIPMENT; STRUCTURE; WHEELS; EQUIPMENT ADAPTIVE/MOBILITY. A-Pillar Water Leak This bulletin involves partially removing both front wheel liners and adding spray foam near the body load beam ends, on each side of the vehicle. Customers may comment on the following:Wet front carpets inside the cabin near the driver, passenger or both, front floor A-pillar areas.

The summaries are NHTSA's. Each bulletin's page links NHTSA's copy of the manufacturer's document.