Service bulletins for the 2014 Jeep Cherokee
A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.
563 on file from NHTSA, as of 2026-10-19.
By type
By component
By trouble code
| 08-054-16 | 2022-09-15. Service bulletin. EQUIPMENT; ELECTRICAL SYSTEM; EQUIPMENT:ELECTRICAL:INFOTAINMENT. RA3 RA4 Radio Enhancements This bulletin involves inspecting and updating the radio software, if required. **Improvements: · Ability to communicate with Siri via UConnect. · Ability to press Voice Recognition (VR) button for more than one second.** A customer may experience one or more of the following conditions: · **Poor or no connection to cellular network (U.S. market only). · HVAC temperature out of sync with radio display (KL vehicles).** · Track names may be displayed twice in USB or SD media modes. · SD, USB or BTSA modes may become non-functional for a given ignition cycle. · Duplicate song titles may be displayed in USB mode. · Last track is displayed but next track is being played. · Navigation function may resets itself after using One-Shot VR. · Intermittently the Global Positioning System (GPS) may lose its location for a short time and causes routing and positioning concerns. · GPS and Internal cellular device may become inoperative and causes a loss of GPS and cellular functions. · A false Pop-up message may appear ?Vehicle Phone Requires Service? even though the vehicle?s phone works properly. · Back-up camera image may be unclear or jittery/stutters at times. · Enables Via Mobile software features when released to consumers (U.S. market only). · Able to adjust audio balance / fade settings during a VR session. · Correct condition where user could not exit screen off mode. · Mute button status was not being displayed correctly. · Presets where not shown correctly or were deleted. · Enhancements to POI. · ParkSense tone continuously on. · Radio display may shows ?Please insert USB Stick?. · Enhancement made when video is display in radio when using PAL format video disks. · Corrected the temperature slider bar not updating on Manual Temperature Control vehicles. · Navigation may not start or may lose position. · Rear camera may show a black screen for 3 seconds upon going to rev |
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| 08-029-16 | 2022-09-15. Service bulletin. STRUCTURE: UNDERRIDE. Accessory Kit to Enhance Flat Tow Performance The customer may describe that their vehicle shakes or bounces while being flat towed. If the customer describes the symptom/condition listed above, a Mopar Accessory kit is available to improve flat tow towing behavior. Ensure that all instructions included in the kit (#K6862569), are followed during the install process. |
| S13 | 2022-09-15. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL; EQUIPMENT. The Owner?s Manual and User Guide on about 99,000 of the above vehicles may have incorrect information regarding flat towing vehicles. Improper flat towing may result in vehicle shake while flat towing over rough roads. |
| D1607 | 2022-09-15. Service bulletin. SEATS; POWER TRAIN. To announce the removal of the 9-speed 948TE transmission from the Powertrain Pre-Authorization Program |
| D1601X62 | 2022-09-15. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. Warranty Bulletin |
| 68246267A | 2022-09-15. Service bulletin. STRUCTURE:BODY:BUMPERS:ACTIVE SHUTTERS/GRILL. Active Grill Shutter (AGS) |
| 08-008-14 | 2022-08-29. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.; UNKNOWN OR OTHER. RA2 RG2 Or RJ2 Radio Update To Prevent Display Screen Lockup This bulletin involves updating the radio's software or replacing the radio if required. A customer may experience the radio display screen is locked on the Ram logo. This software update is to prevent this condition from occurring. Vehicles equipped with satellite radio (sales code RSD) may have a condition were the radio may reset a few times during a drive cycle. This condition is very intermittent. |
| 18-031-14 | 2022-08-29. Service bulletin. POWER TRAIN:AUTOMATIC TRANSMISSION; EXTERIOR LIGHTING. Flash: MIL Illumination P1239- Engine Oil Temperature Too Low. Includes Powertrain System Improvements/Enhancements This bulletin involves selectively erasing and reprogramming the Powertrain Control Module (PCM) with new software. A small number of customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the Technician may find that the following Diagnostic Trouble Code has been set: ? P1239 - Engine Oil Temperature Too Low The following system improvements have also been included in this software release: ? Corrected a generic scan tool display issue regarding Mode 6 data accuracy |
| 02-001-14 | 2022-08-29. Service bulletin. STEERING; SUSPENSION. Cold Temperature Squeak/Creak Noise While Turning The Steering Wheel This bulletin involves applying Nye® lubricant to the front strut mounts. Customer may describe a creak or squeak noise while turning the steering wheel. Noise is typically more noticeable during cold temperatures below 4°C (40°F), noise may go away when temperature warms up. |
| 9003081 | 2022-08-29. Service bulletin. ELECTRICAL SYSTEM. Dielectric Grease This product is no longer approved for use on ignition coil and spark plug boots. Current plug boot material(silicone) is not compatible with this grease and can cause deterioration over time. |
| 9004401 | 2022-08-22. Service bulletin. ELECTRONIC STABILITY CONTROL:AUTOMATIC (ASC); ELECTRICAL SYSTEM; SERVICE BRAKES, HYDRAULIC; BACK OVER PREVENTION; FUEL SYSTEM, GASOLINE. DIFFERENTIAL, Rear Axle (KL 4WD w/DK2 = 1-SPEED RDM) The Differential, Rear Axle (aka RDM) design, pump design, Driveline Control Module (aka DLCM) hardware & software and pressure sensor have all changed in the past few years. The changes are not interchangeable and each had a separate implementation date. Please comprehend it to avoid repeat repairs. There are 2 sections each with 3 sub-sections: 1) For 2014/5 VINs with DK2 = 1-spd RDM 2) For 2016 and later VINs with DK2 = 1-spd RDM 1) For 2014/5 VINs with DK2 = 1-spd RDM 2014 - 2015 VINs were built with a 1-speed RDM used a 24 plate clutch design. New service RDMs 68550586A$ use a 20-plate design. 1.1) If replacing the RDM · 24 plate and 20-plate design RDMs are NOT interchangeable unless the Drive Line Control Module (DLCM) is also replaced. · 68550586A$ service RDMs have a 20 clutch plate design · Not all 20-plate RDMs have the new pump design. The new pump requires a new DLCM. · All new service RDMs are shipped with the new pump design. · If a new 68550586AA service RDMs is installed, then replace the DLCM with new DLCM 68540647AA - 1-spd designed for the 20-plate RDM. 1.2) If replacing the DLCM but not the RDM or pump assembly, then · If the RDM is the original 24 plate design then use 68540645AA - 1-spd, 24 plate DLCM AND replace the pump with 68551790AA · If the RDM is the new 20 plate design then use 68540647AA - 1-spd, 20 plate DLCM AND also replace the pump with 68551790AA new pump unless the RDM previously had a 68551790AA installed. 1.3) If replacing the pump assembly, then use 68551790AA (new pump) AND also replace the DLCM with the version that matches the correct version of the RDM (24 or 20 plate). · Use 68540645AA for the 24 plate RDM with a new pump. · Use 68540647AA for the 20 plate RDM with a new pump. 2) For 2016 and later VINs with DK2 = 1-spd RDM Early 2016 were built with 68090612AG 24 plate RDMs. Use Section 1 ?For 2014/5 VINs with DK2 = 1-spd RDM? to resolve. The balance of M |
| 9004402 | 2022-08-22. Service bulletin. SERVICE BRAKES, HYDRAULIC; ELECTRONIC STABILITY CONTROL:AUTOMATIC (ASC); ELECTRICAL SYSTEM; FUEL SYSTEM, GASOLINE; BACK OVER PREVENTION. DIFFERENTIAL, Rear Axle (KL 4WD w/DK4 = 2-SPEED RDM) The Differential, Rear Axle (aka RDM) design, pump design, Driveline Control Module (aka DLCM) hardware & software and pressure sensor have all changed in the past few years. The chages are not interchangeable and each had a separate implementation date. Please comprehend it to avoid repeat repairs. There are 2 sections each with 3 sub-sections: 1) For 2014/5 VINs with DK2 = 1-spd RDM 2) For 2016 and later VINs with DK2 = 1-spd RDM 1) For 2014/5 VINs with DK4 = 2-spd RDM 2014 - 2015 VINs built with a 2-speed RDM used a 24 plate clutch design. Service RDMs (DK4: 68545100AA and DK4 + AWL: 68545101AA) have a 20-plate design. 1.1) If replacing the RDM · 24-plate and 20-plate design RDMs are NOT interchangeable unless the Drive Line Control Module (DLCM) is also replaced. · Both 68545100A$ and 68545101A$ service RDMs have a 20 clutch plate design · Not all 20 plate RDMs have the new pump design. The new pump requires a new DLCM. · All new service RDMs are shipped with the new pump design. · If a new 20 plate service RDM is installed, then replace the DLCM with new DLCM 68383660AE - 2-spd designed for the 20 plate RDM. 1.2) If replacing the DLCM but not the RDM or pump assembly, then · If the RDM is the original 24 plate design then use 68540646AA - 2-spd, 24 plate DLCM AND also replace the pump with 68551790AA new pump. · If the RDM is the new 20 plate design then use 68383660AE - 2-spd, 20 plate DLCM AND also replace the pump with 68551790AA new pump unless the RDM previously had a 68551790AA installed. 1.3) If replacing the pump assembly, then use 68551790AA (new pump) AND also replace the DLCM with the version that matches the correct version of the RDM (24 or 20 plate). · Use 68540646AA for the 24-plate RDM with a new pump. · Use 68383660AE for the 20-plate RDM with a new pump. 2) Early 2016 were built with 24 plate RDMs. These include p/n?s 68090615AJ (2spd std), and 52123642AJ (2spd locker). Use Secti |
| Z5091195A | 2022-08-22. Service bulletin. EQUIPMENT; ELECTRICAL SYSTEM; EQUIPMENT:ELECTRICAL. RES / RHA / REB radio that supports Bluetooth and Hands-Free For issues with Bluetooth, Hands-Free Calling, and/or Voice Commands, DO NOT replace the radio. Diagnose the Hands-Free Module system (also called the Telematics Module). The Telematics Module (and associated components) is the system responsible for these features. A power cycle may be required for the hands-free module for proper diagnosis.~ Please reference; 8T - Navigation/Telecommunication Diagnosis and Testing (DIAGNOSIS AND TESTING - HANDS FREE PHONE) |
| 03-003-16 | 2022-08-22. Service bulletin. ELECTRICAL SYSTEM. Drivetrain Control Module (DTCM) This bulletin involves replacing and reconfiguring the Drivetrain Control Module (DTCM) with the latest available software. Some vehicles may experience a constant high pitched whine coming from rear axle area. |
| 08-064-16 | 2022-08-22. Service bulletin. ELECTRICAL SYSTEM. Headlamp Leveling Switch Position Not Correct This bulletin involves running the wiTECH function: Configure BUX Headlamp Parameters. Customers may describe that the headlamp leveling switch positions are opposite of the actual headlamp positions (Fig. 1). For example, switch down position is headlamps up and vice versa. |
| 68246267A | 2022-08-22. Service bulletin. STRUCTURE:BODY:BUMPERS:ACTIVE SHUTTERS/GRILL. Active Grill Shutter (AGS): This GPOP applies to all 2014 - 2016 KL & 2015 - 2016 UF vehicles. Prior to replacing an Active Grille Shutter (AGS) for DTC code U11E9 (Loss of Communication), please contact Tom Hallahan at cell (248) 494 2083 or email (tom.hallahan@fcagroup.com). If he does not respond within 15 minutes, please proceed with replacing AGS.~ |
| 68105583A | 2022-08-22. Service bulletin. ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION:FILTER/SCREEN. Pentastar Oil Filter Adapter: Before replacing this part, please call any one of the following people. Engineering is seeking information regarding this part.~ Dye must be used to determine where the leak is coming from before replacing. Also please check the recently updated Service Bulletin Number 09-008-15. ~ First: Nick Morand Cell (248) 410-8078 - Nick.morand@fcagroup.com Second: Bob Jackson Cell (248) 944-0466 - bob.jackson@fcagroup.com Third: Joe Lovell Cell (734 309-6467 - joe.lovell@fcagroup.com If a response is not received within 15 mins, then proceed with the necessary repair.~ |
| 1UT661X9A | 2022-08-22. Service bulletin. EQUIPMENT. ATX Shifter Assembly Description: For KL ONLY: Before this part is replaced for any issue please call John Tache on cell (248) 841-6711. If you do not receive a return call within 15 minutes, proceed with the repair. Please be sure to accurately record any symptoms and DTCs identified with the scan tool and document them on the repair order. |
| 08-102-14 | 2022-08-22. Service bulletin. ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL. Flash: IPC Software Enhancements This bulletin involves upgrading the software in the Instrument Panel Cluster (IPC). The customer may experience one or all of the following: - IPC may display the wrong translations in all languages ( APAC Market excluded). - ?Low Battery Voltage? text message shown erroneously in the EVIC. |
| 08-018-14 | 2022-08-22. Service bulletin. ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL. Flash: Instrument Cluster Shows "Low Battery Voltage" Erroneously This bulletin involves flashing the Instrument Cluster with a new software. The customer may experience ?Low Battery Voltage? text message shown erroneously in the EVIC. |
| 18-060-14 | 2022-08-22. Service bulletin. EXTERIOR LIGHTING; POWER TRAIN; ELECTRICAL SYSTEM. Flash: Diagnostic And System Improvements This bulletin involves selectively erasing and reprogramming the Powertrain Control Module (PCM) with new software. A small number of customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the Technician may find one of the following Diagnostic Trouble Codes (DTCs). Additionally this PCM update includes the enhancements listed below. 2015 KL Vehicles equipped with a 2.4L engine (Sales Code ED6 or ED8) built on or before October 21, 2014 (MDH 1021XX). ? P2172 - High Airflow/Vacuum Leak Detected. ? Improved software to enable Transmission Control Module (TCM) quick learn enhancements once TCM is updated. 2015 KL Vehicles equipped with a 3.2L engine (Sales Code EHB) built on or before October 21, 2014 (MDH 1021XX). ? Improved software to enable Transmission Control Module (TCM) quick learn enhancements once TCM is updated. 2014 KL Vehicles equipped with a 2.4L engine (Sales Code ED6). ? P219A - Air-Fuel Ratio Cylinder Imbalance Bank 1 has been set in the PCM. ? P106A - Cylinder 3 Oil Supply Solenoid Valve Switch Off Time Out Of Range. |
| 21-027-14 | 2022-08-22. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. Service Bulletin/RRT 21-027-14/14-070 Superseded By Customer Satisfaction Notification (CSN) P56 Refer to service procedures outlined in CSN P56. |
| 18-060-14-1 | 2022-08-22. Service bulletin. ELECTRICAL SYSTEM; EXTERIOR LIGHTING; POWER TRAIN. Flash: Diagnostic And System Improvements This bulletin involves selectively erasing and reprogramming the Powertrain Control Module (PCM) with new software. A small number of customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the Technician may find one of the following Diagnostic Trouble Codes (DTCs). Additionally this PCM update includes the enhancements listed below. 2015 KL Vehicles equipped with a 2.4L engine (Sales Code ED6) built on or before October 21, 2014 (MDH 1021XX). ? P2172 - High Airflow/Vacuum Leak Detected. ? Improved software to enable Transmission Control Module (TCM) quick learn enhancements once TCM is updated. 2015 KL Vehicles equipped with a 3.2L engine (Sales Code EHB) built on or before October 21, 2014 (MDH 1021XX). ? Improved software to enable Transmission Control Module (TCM) quick learn enhancements once TCM is updated. 2014 KL Vehicles equipped with a 2.4L engine (Sales Code ED6). ? P219A - Air-Fuel Ratio Cylinder Imbalance Bank 1 has been set in the PCM. ? P106A - Cylinder 3 Oil Supply Solenoid Valve Switch Off Time Out Of Range. |
| 09-006-14 | 2022-08-22. Service bulletin. ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE. Blue Smoke At Start Up This bulletin involves replacing the cylinder head, if required. Customers may notice blue smoke coming from the tail pipe at start up. |
| 2107015 | 2022-08-22. Service bulletin. ENGINE AND ENGINE COOLING. PTU Motor Position Enhancements. |
The summaries are NHTSA's. Each bulletin's page links NHTSA's copy of the manufacturer's document.