Service bulletin 02-001-14

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
Type	Service bulletin
NHTSA id	10218798
Published by NHTSA	2022-08-29
Manufacturer's number	02-001-14
Manufacturer's date	2014-04-10
NHTSA component	STEERING; SUSPENSION

NHTSA's summary

Cold Temperature Squeak/Creak Noise While Turning The Steering Wheel This bulletin involves applying Nye® lubricant to the front strut mounts. Customer may describe a creak or squeak noise while turning the steering wheel. Noise is typically more noticeable during cold temperatures below 4°C (40°F), noise may go away when temperature warms up.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Steering, Suspension

Vehicles listed
JEEP CHEROKEE	2014

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
2014276	2014-07-03. Suspension
14V392000	2014-07-02. SUSPENSION:REAR:SHOCK ABSORBER

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
9100229	2023-10-30. Service bulletin. LIFTER, Hydraulic Roller Deactivating Please do not replace MDS lifters because the disconnecting pin is not lined up, this is normal and not a defect.
0200415	2023-01-09. Service bulletin. Cold Temperature Squeak/Creak Noise While Turning The Steering Wheel This bulletin involves applying Nye® lubricant to the front strut mounts. Customer may describe a creak or squeak noise while turning the steering wheel. Noise is typically more noticeable during cold temperatures below 4°C (40°F), noise may go away when temperature warms up.
0801315	2023-01-09. Service bulletin. Flash: BCM Diagnostic And System Improvements This bulletin involves updating the Body Control Module (BCM) software. Customer and or Technician may notice one of more of the following: ? A message may be displayed in the cluster ?Start/Stop Not Available?, this may have started after the battery was disconnected. On Further inspection the Technician may find DTC U0216 Lost Communication With Driver Door Switch. ? Intermittent No Start condition Without any DTCs (Vehicles with steering column lock, only). ? U1220-87 - Lost Steering Lock Request Message - Missing Message. ? U1517-87 - Body Controller Secret Code - Missing Message. ? B2199-17 - Battery Voltage - Circuit Voltage Above Threshold, set in the BCM. ? Day Time Running Lamps (DRL) will not turn on until the vehicle speed is 2 MPH (3 KPH), (Manual Transmission only). ? Puddle Lamps will not turn off when the engine is started, (Manual Transmission only). NOTE: If battery system DTC P0562 Battery/System Voltage Low or P0563 Battery/System Voltage High are set, normal charging system diagnostics needs to be performed.
9003029	2023-01-09. Service bulletin. Part Description: Steering Column and Seals. Issue Description: If the customer complains of a steering column squeak when turning the wheel in low speed maneuvers (parking lot, driveway) in cold weather, the following inspection procedure will assist in preventing a misdiagnosis.~ Inspect the suspension front coil spring to isolators. This can be done by first letting the vehicle cold soak. The noise is normally heard in temperatures ranging from 15- 40 degrees (F). With one person in the vehicle turning the steering wheel, place your hand on the front spring. If a vibration is felt when the noise is heard by the vehicle occupant, the issue is from the front suspension ? not in the steering column. Do not service the steering column.
68175510A	2022-12-19. Service bulletin. Rear trailing arm/link. Customer noise issue due to loose trailing link If a trailing link is damaged or noisy, please call Steve Lin at Cell 909-569-5117 prior to removing the part. If you do not hear from us within 15 minutes please continue with the repair.
08-039-16	2022-10-24. Service bulletin. Harness Repair Or Replacement For No Start Or Stiff Steering This bulletin involves inspecting the wire harness and installing mastic patch. If rub through is visible replace wire harness. A small number of customers may experience a no start condition, stiff steering or a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find the following Diagnostic Trouble Codes (DTCs): · U0131 - Lost Communication With Power Steering Control Module. · U0100-00 - Lost Communication With ECM/PCM. · P0512-00 - Starter Request Circuit.
0200415	2022-10-17. Service bulletin. Cold Temperature Squeak/Creak Noise While Turning The Steering Wheel This bulletin involves applying Nye® lubricant to the front strut mounts. Customer may describe a creak or squeak noise while turning the steering wheel. Noise is typically more noticeable during cold temperatures below 4°C (40°F), noise may go away when temperature warms up.
9003029	2022-10-17. Service bulletin. Part Description: Steering Column and Seals. Issue Description: If the customer complains of a steering column squeak when turning the wheel in low speed maneuvers (parking lot, driveway) in cold weather, the following inspection procedure will assist in preventing a misdiagnosis.~ Inspect the suspension front coil spring to isolators. This can be done by first letting the vehicle cold soak. The noise is normally heard in temperatures ranging from 15- 40 degrees (F). With one person in the vehicle turning the steering wheel, place your hand on the front spring. If a vibration is felt when the noise is heard by the vehicle occupant, the issue is from the front suspension ? not in the steering column. Do not service the steering column.
02-004-15	2022-09-26. Service bulletin. Cold Temperature Squeak/Creak Noise While Turning The Steering Wheel This bulletin involves applying Nye® lubricant to the front strut mounts. Customer may describe a creak or squeak noise while turning the steering wheel. Noise is typically more noticeable during cold temperatures below 4°C (40°F), noise may go away when temperature warms up.
08-013-15	2022-09-26. Service bulletin. Flash: BCM Diagnostic And System Improvements This bulletin involves updating the Body Control Module (BCM) software. Customer and or Technician may notice one of more of the following: ? A message may be displayed in the cluster ?Start/Stop Not Available?, this may have started after the battery was disconnected. On Further inspection the Technician may find DTC U0216 Lost Communication With Driver Door Switch. ? Intermittent No Start condition Without any DTCs (Vehicles with steering column lock, only). ? U1220-87 - Lost Steering Lock Request Message - Missing Message. ? U1517-87 - Body Controller Secret Code - Missing Message. ? B2199-17 - Battery Voltage - Circuit Voltage Above Threshold, set in the BCM. ? Day Time Running Lamps (DRL) will not turn on until the vehicle speed is 2 MPH (3 KPH), (Manual Transmission only). ? Puddle Lamps will not turn off when the engine is started, (Manual Transmission only). NOTE: If battery system DTC P0562 Battery/System Voltage Low or P0563 Battery/System Voltage High are set, normal charging system diagnostics needs to be performed.