Service bulletins for the 2014 Jeep Cherokee
A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.
563 on file from NHTSA, as of 2026-10-19.
By type
By component
By trouble code
Only bulletins with component: Equipment and accessories are shown. Show all
| 02-004-15 | 2018-09-24. Service bulletin. STEERING; SUSPENSION; EQUIPMENT ADAPTIVE/MOBILITY. Cold Temperature Squeak/Creak Noise While Turning The Steering Wheel This bulletin involves applying Nye® lubricant to the front strut mounts. Customer may describe a creak or squeak noise while turning the steering wheel. Noise is typically more noticeable during cold temperatures below 4°C (40°F), noise may go away when temperature warms up. |
|---|---|
| 08-016-15 | 2018-09-24. Service bulletin. EQUIPMENT ADAPTIVE/MOBILITY; EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. Poor Radio Reception This bulletin involves replacing the satellite antenna if needed. A customer may experience, SXM (Sirius/XM) radio has intermittent muting. This occurs in areas where XM signal is degraded and cell signal is very weak. The condition happens when the optional vehicle internet connection through the cell network is in use with the internal vehicle Wi-Fi. This Symptom/Condition Only Applies To 2014-2015 KL Vehicles: A customer may experience a popping noise when listening to AM stations. |
| 08-029-16 | 2018-06-25. Service bulletin. STRUCTURE; EQUIPMENT ADAPTIVE/MOBILITY; EQUIPMENT. Accessory Kit to Enhance Flat Tow Performance The customer may describe that their vehicle shakes or bounces while being flat towed. |
| 24-007-16 | 2018-06-18. Service bulletin. EQUIPMENT; EQUIPMENT:APPLIANCE:AIR CONDITIONER; EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. Flash: HVAC System Enhancement This bulletin involves reprogramming the HVAC control module with the latest available software. The customer may describe one of the following: · **The radio temperature display does not match the HVAC controller temperature display. · After a temperature slide bar movement, the radio display shows the temperature slider waiting for about three seconds and then the slide bar jumps again. · Insufficient heating or cooling inside the vehicle.** · After the ignition has been turned off for over four minutes, the MTC HVAC controls change to a different setting. The temperature setting should remain where the temperature was last set at. When the temperature slider bar is left at mid way point or less, the setting will revert to a cooler setting depending on where it was set before. |
| 18-004-16 REV. A | 2018-06-18. Service bulletin. POWER TRAIN:AUTOMATIC TRANSMISSION; POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM); EQUIPMENT; ENGINE. Flash: 2.4L Powertrain Diagnostic And System Improvements This bulletin involves reprogramming the Powertrain Control Module (PCM) with the latest available software. Some customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find one or more of the following DTCs: 2015 KL Only · **P0335 - Crankshaft Position Sensor Circuit.** · P0456 - EVAP System Small Leak. · P0300 - Multiple Cylinder Misfire. · P0301 - Cylinder 1 Misfire. · P0302 - Cylinder 2 Misfire. · P0303 - Cylinder 3 Misfire. · P0304 - Cylinder 4 Misfire. · P2610 - PCM Internal Engine Off Timer Performance. · P1607 - PCM Internal Shutdown Timer Rationality. · U0402 - Implausible Data Received From TCM (ED6). · P0116 - Engine Coolant Temperature Sensor 1 Performance. · P050D - Cold Start Rough Idle. · P2172 - High Airflow/Vacuum Leak Detected. · P219A - Air-Fuel Ratio Cylinder Imbalance Bank 1 has been set in the PCM. 2014 KL Only · P2172 - High Airflow/Vacuum Leak Detected. · P219A - Air-Fuel Ratio Cylinder Imbalance Bank 1 has been set in the PCM. · P106A - Cylinder 3 Oil Supply Solenoid Valve Switch Off Time Out Of Range. · P2251 - O2 Sensor 1/1 Negative Current Control Circuit Open. · P0031 - O2 Sensor 1/1 Heater Circuit Low. In addition, some customers may experience one or more of the following conditions: · Cold Engine Startup Flare and Idle Surge (ED6). · Intermittent elevated engine RPM at start up. · Less than desired gear engagement in lower ambient temperatures. · Less than desired idle performance. |
| 08-036-14 REV. A | 2018-06-18. Service bulletin. EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.; ELECTRICAL SYSTEM:12V/24V/48V BATTERY; BACK OVER PREVENTION: SENSING SYSTEM: CAMERA; EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM). RA3 RA4 Radio Enhancements This bulletin involves inspecting and updating the radio software, if required. A customer may experience, one or more of the following conditions. Navigation function may resets itself after using One-Shot Voice Recognition (VR). Intermittently the Global Positioning System (GPS) may lose it?s location for a short time and causes routing and positioning concerns. GPS and Internal cellular device may become inoperative and causes a loss of GPS and cellular functions. A false Pop-up message may appear ?Vehicle Phone Requires Service? even though the vehicle?s phone works properly. Back-up camera image may be unclear or jittery/stutters at times. Enables Via Mobile software features when released to consumers. (U.S. market only) Able to adjust audio balance / fade settings during a VR session. Correct, condition where user could not exit screen off mode. Mute button status was not being displayed correctly. Presets where not shown correctly or were deleted. Enhancements to POI. ParkSense tone continuously on Enhancement to navigation routing Radio display may shows ?Please insert USB Stick? Enhancement made when video is display in radio when using PAL format video disks Corrected the temperature slider bar not updating on Manual Temperature Control vehicles Navigation may not start or may lose position Rear camera may show a black screen for 3 seconds upon going to reverse Enhancements for iPod or iPhone devices that may not start playing after connecting iPod would not resume playing after a VR session or phone call Radio reset, screen lockup, blank screen or sluggish system response time Compass indicator turns off Touch screen shut down message Radio surround sound will not stay ON Driver memory feature causes Sirius XM failure Loss of radio presets Battery drain-due to radio remains on Uconnect apps don't load AM/FM popping noises and/or static Backup camera display is blank Compass direction may be inco |
| 08-021-14 REV. B | 2018-06-18. Service bulletin. EQUIPMENT:ELECTRICAL; EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.; EQUIPMENT. RG3 RG4 RJ3 RJ4 Radio Enhancements This bulletin involves inspecting and updating the radio software, if required. ? Speed Camera UK & Spain complaining that the speed camera feature was not available with the latest MY14 software. ? DAB preset list on the top of the screen doesn't change while scrolling with steering controls. ? Rear view camera jitter. ? Tuner reception software enhancements. ? HVAC temperature control enhancements. ? SRT soft button missing for radios when vehicle is equipped with SRT feature (EMEA /LATAM markets only). ? Battery drain due to the radio and cluster back-lighting staying on. ? Postal Code smart speller logic enhancements (EMEA markets only). ? AM/FM steering wheel mode switch button not working (LATAM markets only). ? Navigation Lockout Disable while vehicle is in motion (EMEA markets only). ? Removed network status indicators for SRT/APPS. ? Voice Recognition (VR) says 'cancel' when starting (App) applications. ? iPod would not resume playing after a VR session or phone call. ? Removed the cell signal indicators in the SRT and Apps button on non-US vehicles. ? rear camera may show a black screen for 3 seconds upon going to reverse. ? Navigation would not start or would lose position. ? Removal of parental control under Apps menu. ? Turn by Turn navigation in the cluster set to ON by default. ? Transfer button does not pick-up and transfer incoming call. ? Some Russian letters are caps when they should be lower-case. ? Touch screen locks up in navigation, when Russian is selected. ? Address search availably when the vehicle is moving (EMEA markets only). ? VR messages in Spanish talks to fast. ? Recognition enhancement for Russian VR. ? Hands free audio too low for non-amp vehicle (KL). ? Intermittently ?Registration expired? pop-up appears on display screen. ? Arabic language for navigation only, not the keyboard (RJ3 RJ4 radio only). ? Incorrect time to destination, when |
| 08-062-14 | 2018-06-18. Service bulletin. EQUIPMENT; EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. Replace Radio No AM Or FM Reception This bulletin involves replacing the RJ radio with a RA sales code radio. No FM or AM reception. |
| Z5091195A$ | 2018-06-11. Service bulletin. ELECTRICAL SYSTEM; EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM); EQUIPMENT; EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.; EQUIPMENT:ELECTRICAL. RES / RHA / REB radio that supports Bluetooth and Hands-Free For issues with Bluetooth, Hands-Free Calling, and/or Voice Commands, DO NOT replace the radio. Diagnose the Hands-Free Module system (also called the Telematics Module). The Telematics Module (and associated components) is the system responsible for these features. A power cycle may be required for the hands-free module for proper diagnosis.~ Please reference; 8T - Navigation/Telecommunication Diagnosis and Testing (DIAGNOSIS AND TESTING - HANDS FREE PHONE) |
| 08-028-17 | 2018-06-11. Service bulletin. EQUIPMENT. RA3 And RA4 Radio Over The Air Software Updates This bulletin provides information regarding the latest Flash Over The Air update (FOTA) and provides a service technician an overview of the steps a customer will need to take to complete the update. The following improvements are included in this update: Adds Apple Siri® Eyes Free capability for iPhone® owners. Auto Play can now be configured. Adds do not disturb text message feature. The ability to drag and drop icons into the menu bar. Fix for radio locks up/frozen. Fix for stuck on black/blank screen. Human Machine Interface (HMI) improvements. Several navigation improvements. Fix for radio loses time. Charge Complete notification is not received (RU PHEV only). Media devices, Phone pairing and Bluetooth usage improvements. Improved tuner performance. Enhanced Voice recognition (VR) performance. Enhancements in Connectivity Apps (Yelp, Pandora, Aha, etc). |
| 08-047-16 | 2018-06-11. Service bulletin. EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.; ELECTRICAL SYSTEM:SOFTWARE. Flash: RK4 Radio Enhancements This bulletin involves updating the radio's software. The customer may describe one of the following condition(s): · After initially using radio with USB, radio will suddenly not play using USB. · Track names are displayed twice in USB and Secure Digital (SD) media modes. · Intermittent audio streaming while using USB and SD media devices. |
| S13 | 2018-06-11. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. Customer Satisfaction Notification S13 Flat Tow Owner Addendum Card The Owner's Manual and User Guide on about 99,000 of the above vehicles may have incorrect information regarding flat towing vehicles. Improper flat towing may result in vehicle shake while flat towing over rough roads. An updated Owner's Manual addendum card must be inserted into the Owner's Manual and User Guide kit. |
| 1UT661X9A | 2018-06-11. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. ATX Shifter Assembly Description: For KL ONLY: Before this part is replaced for any issue please call John Tache on cell (248) 841-6711. If you do not receive a return call within 15 minutes, proceed with the repair. Please be sure to accurately record any symptoms and DTCs identified with the scan tool and document them on the repair order. |
| 09-005-14 REV.A | 2018-06-11. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. Service Bulletin/RRT 09-005-14/14-071 Superseded By Customer Satisfaction Notification (CSN) P55 Refer to service procedures outlined in CSN P55. |
| 21-027-14 REV. A | 2018-06-11. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. Service Bulletin/RRT 21-027-14/14-070 Superseded By Customer Satisfaction Notification (CSN) P56 Refer to service procedures outlined in CSN P56. |
| 08-077-14 | 2018-06-11. Service bulletin. EQUIPMENT. Flash: Key Programming Improvements This bulletin involves updating the Radio Frequency HUB (RF HUB) with new software. The technician may have issues when trying to program new keys or installing Mopar remote start kits. Before programming keys make sure the RF HUB has the latest software in it. |
| 08-064-14 | 2018-06-11. Service bulletin. EQUIPMENT. RJ4 Navigation Enhancements This bulletin involves inspecting and updating the radio software, if required. A customer may experience, one or more of the following conditions. Peru maps not available. When using navigation route guidance with Spanish language selected the customer will have English voice guidance presented when it should be in Spanish. |
| 08-054-14 | 2018-06-11. Service bulletin. EQUIPMENT. Flash: RM4 UCONNECT AM/FM/BT/NAV/Voice Navigating Resets When Driving This bulletin involves update the radio with new software. Customer may experience the navigation resets while driving. |
| 08-008-14 REV. B | 2018-06-11. Service bulletin. EQUIPMENT. RA2 RG2 Or RJ2 Radio Update To Prevent Display Screen Lockup This bulletin involves updating the radio's software or replacing the radio if required. A customer may experience the radio display screen is locked on the Ram logo. This software update is to prevent this condition from occurring. Vehicles equipped with satellite radio (sales code RSD) may have a condition were the radio may reset a few times during a drive cycle. This condition is very intermittent. |
| 08-054-16 | 2018-06-04. Service bulletin. ELECTRICAL SYSTEM; EQUIPMENT; BACK OVER PREVENTION: SENSING SYSTEM: CAMERA. RA3 RA4 Radio Enhancements This bulletin involves inspecting and updating the radio software, if required. Improvements: · Ability to communicate with Siri via UConnect. · Ability to press Voice Recognition (VR) button for more than one second.** A customer may experience one or more of the following conditions: · Poor or no connection to cellular network (U.S. market only). HVAC temperature out of sync with radio display (KL vehicles). Track names may be displayed twice in USB or SD media modes. · SD, USB or BTSA modes may become non-functional for a given ignition cycle. Duplicate song titles may be displayed in USB mode. Last track is displayed but next track is being played. · Navigation function may resets itself after using One-Shot VR. Intermittently the Global Positioning System (GPS) may lose its location for a short time and causes routing and positioning concerns. · GPS and Internal cellular device may become inoperative and causes a loss of GPS and cellular functions. · A false Pop-up message may appear Vehicle Phone Requires Service even though the vehicle?s phone works properly. · Back-up camera image may be unclear or jittery/stutters at times. · Enables Via Mobile software features when released to consumers (U.S. market only). · Able to adjust audio balance / fade settings during a VR session. · Correct condition where user could not exit screen off mode. · Mute button status was not being displayed correctly. · Presets where not shown correctly or were deleted. · Enhancements to POI. · ParkSense tone continuously on. · Enhancement to navigation routing. · Radio display may shows ?Please insert USB Stick?. · Enhancement made when video is display in radio when using PAL format video disks. · Corrected the temperature slider bar not updating on Manual Temperature Control vehicles. · Navigation may not start or may lose position. · Rear camera may show a black screen for 3 seconds upon going to rev |
| 08-029-16 REV. A | 2018-06-04. Service bulletin. EQUIPMENT; STRUCTURE. Accessory Kit to Enhance Flat Tow Performance The customer may describe that their vehicle shakes or bounces while being flat towed. If the customer describes the symptom/condition listed above, a Mopar Accessory kit is available to improve flat tow towing behavior. Ensure that all instructions included in the kit (#K6862569), are followed during the install process. |
| 08-022-16 | 2018-06-04. Service bulletin. EQUIPMENT; STRUCTURE. Accessory Kit to Enhance Flat Tow Performance The customer may describe that their vehicle shakes or bounces while being flat towed. Only perform this repair procedure if the customer?s VIN is listed in VIP or your RRT VIN list. Using a Scan Tool (wiTECH) with the appropriate Diagnostic Procedures available in TechCONNECT, verify all engine systems are functioning as designed. If DTCs or symptom conditions, other than the ones listed above are present, record the issues on the repair order and repair as necessary before proceeding further with this bulletin. |
| 08-036-14 | 2018-05-21. Service bulletin. EQUIPMENT. RA3 RA4 Radio Enhancements This bulletin involves inspecting and updating the radio software, if required. A customer may experience, one or more of the following conditions. ? Navigation display enhancement. ? Enables Via Mobile software features when released to consumers. ? Able to adjust audio balance / fade settings during a VR session. ? Correct, condition where user could not exit screen off mode. ? Mute button status was not being displayed correctly. ? Presets where not shown correctly or were deleted. ? Enhancements to POI. ? ParkSense tone continuously on. ? Enhancement to navigation routing. ? Radio display may shows ?Please insert USB Stick?. ? Enhancement made when video is display in radio when using PAL format video disks. ? Corrected the temperature slider bar not updating on Manual Temperature Control vehicles. ? Navigation may not start or may lose position. ? Rear camera may show a black screen for 3 seconds upon going to reverse. ? Enhancements for iPod or iPhone devices that may not start playing after connecting. ? iPod would not resume playing after a VR session or phone call. ? Radio reset, screen lockup, blank screen or sluggish system response time. ? Compass indicator turns off. ? Touch screen shut down message. ? Radio surround sound will not stay ON. ? Driver memory feature causes Sirius XM failure. ? Loss of radio presets. ? Battery drain - due to radio remains on. ? Uconnect apps don't load. ? AM/FM popping noises and/or static. ? Backup camera display is blank. ? Compass direction may be incorrect. ? Vehicle's Icon changes on the navigation map. ? Loss of vehicle position on NAV map. ? ?Vehicle Phone Requires Service? message appears on 8.4? screen. ? Nav turn-by-turn enhancements. ? Nav map guidance enhancements. ? Nav text overlaps in detour menu. ? Nav map, vehicle location enhancements in areas with low GPS signals. ? Navigation shows vehicle in San |
| 08-033-14 | 2018-05-21. Service bulletin. EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. RA2 RJ2 Or RG2 Radio With B2204 ECU Configuration Mismatch - Not Configured After Proxi This bulletin involves updating the radio's software and performing a proxi alignment. The Technician may experience, when trying to add a sales code to the vehicle and then performing a BCM Proxi configuration, a DTC may set, DTC B2204-55 ECU Configuration Mismatch - Not Configured. |
| 08-026-14 | 2018-05-21. Service bulletin. EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. Flash: RK4 RM4 RL4 UCONNECT 8.4N AM/FM/BT/NAV This bulletin provides software to fix the following issues: Simplified Chinese handwriting recognition issue applicable to China CIP radio, (RK4) eCall message related battery drain issue applicable to China/Japan/S.Korea (RK4,RM4,RL4) Simplified Chinese handwriting recognition issue applicable to China CIP radio, (RK4) eCall message related battery drain issue applicable to China/Japan/S.Korea (RK4,RM4,RL4) |
The summaries are NHTSA's. Each bulletin's page links NHTSA's copy of the manufacturer's document.