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Service bulletins for the 2014 Jeep Cherokee

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

563 on file from NHTSA, as of 2026-10-19.

By type

By component

By trouble code

Only bulletins with component: Electrical system are shown. Show all

Bulletins, newest first
21-017-212021-06-28. Service bulletin. ELECTRICAL SYSTEM; POWER TRAIN. Power Transfer Unit (PTU) Broken Input Spline - X89 Warranty Extension This bulletin involves replacing the PTU assembly with an updated part. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that one or more of the following Diagnostic Trouble Codes (DTCs) have been set: P1720-00 - Output Speed Sensor-Wheel Speed Rationality. P215C-00 - Output Shaft Speed Wheel Speed Correlation. The customer may also describe one or more of the following:Grinding noise coming from under the vehicle while driving. Vehicle will not move.
745952021-06-28. Service bulletin. ELECTRICAL SYSTEM. Warranty Bulletin D-21-07 (X89) Power Transfer Unit - 2014-2017 Jeep Cherokee (KL)
W20 Combo Phase32021-03-15. Service bulletin. ELECTRICAL SYSTEM. Customer Satisfaction Notification W20 Reprogram Powertrain Control Module (Revision 2)
24-007-162020-10-26. Service bulletin. VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM; ELECTRICAL SYSTEM; VISIBILITY. Flash: HVAC System Enhancement This bulletin involves reprogramming the HVAC control module with the latest available software. The customer may describe one of the following: · **The radio temperature display does not match the HVAC controller temperature display. · After a temperature slide bar movement, the radio display shows the temperature slider waiting for about three seconds and then the slide bar jumps again. · Insufficient heating or cooling inside the vehicle.** · After the ignition has been turned off for over four minutes, the MTC HVAC controls change to a different setting. The temperature setting should remain where the temperature was last set at. When the temperature slider bar is left at mid way point or less, the setting will revert to a cooler setting depending on where it was set before.
18-004-16 REV. A2020-10-26. Service bulletin. ENGINE AND ENGINE COOLING; ELECTRICAL SYSTEM; POWER TRAIN:AUTOMATIC TRANSMISSION. Flash: 2.4L Powertrain Diagnostic And System Improvements This bulletin involves reprogramming the Powertrain Control Module (PCM) with the latest available software. Some customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find one or more of the following DTCs: 2015 KL Only · **P0335 - Crankshaft Position Sensor Circuit.** · P0456 - EVAP System Small Leak. · P0300 - Multiple Cylinder Misfire. · P0301 - Cylinder 1 Misfire. · P0302 - Cylinder 2 Misfire. · P0303 - Cylinder 3 Misfire. · P0304 - Cylinder 4 Misfire. · P2610 - PCM Internal Engine Off Timer Performance. · P1607 - PCM Internal Shutdown Timer Rationality. · U0402 - Implausible Data Received From TCM (ED6). · P0116 - Engine Coolant Temperature Sensor 1 Performance. · P050D - Cold Start Rough Idle. · P2172 - High Airflow/Vacuum Leak Detected. · P219A - Air-Fuel Ratio Cylinder Imbalance Bank 1 has been set in the PCM. 2014 KL Only · P2172 - High Airflow/Vacuum Leak Detected. · P219A - Air-Fuel Ratio Cylinder Imbalance Bank 1 has been set in the PCM. · P106A - Cylinder 3 Oil Supply Solenoid Valve Switch Off Time Out Of Range. · P2251 - O2 Sensor 1/1 Negative Current Control Circuit Open. · P0031 - O2 Sensor 1/1 Heater Circuit Low. In addition, some customers may experience one or more of the following conditions: · Cold Engine Startup Flare and Idle Surge (ED6). · Intermittent elevated engine RPM at start up. · Less than desired gear engagement in lower ambient temperatures. · Less than desired idle performance.
S20080001132020-09-28. Service bulletin. ENGINE; ELECTRICAL SYSTEM. No Start Intermittently, Vehicle Requires Multiple Keyless Push To Start Attempts To Start Vehicle
90039682020-08-24. Service bulletin. ELECTRICAL SYSTEM; EQUIPMENT:APPLIANCE:AIR CONDITIONER. CONDENSER, Air Conditioning CONDITION 1: If it is determined that the A/C compressor does not engage due to a refrigerant leak at the receiver/drier plug on the A/C condenser, order the receiver/drier plug kit P/N 68447796A$ and follow the repair instructions included on the instruction sheet. CONDITION 2: For stock at the dealership of the below Part Number level or older ONLY, use kit 68447796A$ to change the desiccant BAG and the desiccant bag access PLUG before installing the Cooler on the vehicle. 52014588AD level and older only. 52014609AC level and older only. 52014632AC level and older only. 52014797AG level and older only. 52014948AE level and older only. 52014978AF level and older only.
S20080000932020-07-27. Service bulletin. ELECTRICAL SYSTEM:ADAS:PARKING ASSIST:WARNING; ELECTRICAL SYSTEM:ADAS:BLINDSPOT:WARNING:LAMP. Blind Spot Or Park Assist Warnings, False Activation
S17210000162020-07-27. Service bulletin. ELECTRICAL SYSTEM; EQUIPMENT. Service 4wd Light On, Message AWD System Service Required
08-049-202020-05-26. Service bulletin. ELECTRICAL SYSTEM; EQUIPMENT. Charging System, Battery Diagnostic Tools and Warranty This information only bulletin discusses using the correct test equipment for testing batteries and charging systems, and also warranty reimbursement when battery replacements are necessary.
S18080001752020-05-18. Service bulletin. EXTERIOR LIGHTING; ELECTRICAL SYSTEM. LED Front Fog Lamps Flicker Or Intermittently Light, Are Dim Or Inoperative. A U11E9, or B16FB-15 may be set
S18080001752020-04-27. Service bulletin. ELECTRICAL SYSTEM; VISIBILITY; EXTERIOR LIGHTING. LED Front Fog Lamps Flicker Or Intermittently Light, Are Dim Or Inoperative. A U11E9, or B16FB-15 may be set
08-089-192019-10-28. Service bulletin. ELECTRICAL SYSTEM; EQUIPMENT. Flash Over The Air (FOTA) Software Update RA3 and RA4 Radio This bulletin provides information regarding the latest Flash Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update.
90039682019-10-28. Service bulletin. ENGINE AND ENGINE COOLING; ELECTRICAL SYSTEM; ENGINE. CONDENSER, Air Conditioning If it is determined that the A/C compressor does not engage due to a refrigerant leak at the receiver/drier plug on the A/C condenser, order the receiver/drier plug kit P/N 68447796A$ and follow the repair instructions included on the instruction sheet.
21-070-152019-05-20. Service bulletin. ELECTRICAL SYSTEM; ENGINE AND ENGINE COOLING; POWER TRAIN. Flash: PTU Motor Position Enhancements This bulletin involves updating the software in the Power Transfer Unit (PTU), Rear Driveline Module (RDM) and Drivetrain Control Module (DTCM). A customer with a KL vehicle may experience difficulty shifting out of 4 Wheel Low (4WL). A customer with a UF vehicle may experience All Wheel Drive (AWD) not operating correctly. On further inspection the Technician may find one or more of the following Diagnostic Trouble Codes (DTCs): ? C1494-92-PTU Fork Position - Performance or Incorrect Operation. ? C1499-92-RDM Motor Position - Performance or Incorrect Operation. ? C1496-92-PTU Motor Position - Performance or Incorrect Operation.
18-005-15 REV F2019-05-20. Service bulletin. ENGINE AND ENGINE COOLING; ELECTRICAL SYSTEM. Flash: 2.4L Powertrain Diagnostic And System Improvements This bulletin involves reprogramming the Powertrain Control Module (PCM) with the latest available software. Some customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find one or more of the following Diagnostic Trouble Codes (DTCs): 2015 KL Only ? P0456 - EVAP System Small Leak. ? P0300 - Multiple Cylinder Misfire. ? P0301 - Cylinder 1 Misfire. ? P0302 - Cylinder 2 Misfire. ? P0303 - Cylinder 3 Misfire. ? P0304 - Cylinder 4 Misfire. ? P2610 - PCM Internal Engine Off Timer Performance. ? P1607 - PCM Internal Shutdown Timer Rationality. ? U0402 - Implausible Data Received From TCM (ED6). ? P0116 - Engine Coolant Temperature Sensor 1 Performance. ? P050D - Cold Start Rough Idle. ? P2172 - High Airflow/Vacuum Leak Detected. ? P219A - Air-Fuel Ratio Cylinder Imbalance Bank 1 has been set in the PCM. 2014 KL Only ? P2172 - High Airflow/Vacuum Leak Detected. ? P219A - Air-Fuel Ratio Cylinder Imbalance Bank 1 has been set in the PCM. ? P106A - Cylinder 3 Oil Supply Solenoid Valve Switch Off Time Out Of Range. ? P2251 - O2 Sensor 1/1 Negative Current Control Circuit Open. ? P0031 - O2 Sensor 1/1 Heater Circuit Low. In addition, some customers may experience one or more of the following conditions: ? Cold Engine Startup Flare and Idle Surge (ED6). ? Intermittent elevated engine RPM at start up. ? Less than desired gear engagement in lower ambient temperatures. ? Less than desired idle performance. These conditions apply to 2015 model year vehicles only.
08-123-152019-05-20. Service bulletin. ELECTRICAL SYSTEM; EQUIPMENT. RA2 RG2 RJ2 Radio Enhancements This bulletin involves updating the radio's software. The customer may notice one or more of the following: ? Potential for inoperative or blank radio display. ? Radio displays message ?Please insert update USB? ? AM/FM presets lost over an ignition cycle. ? Ipod Synchronization will be incomplete causing the voice recognition to be inoperative. ? Display shows multiple USB media song titles in the browse menu. ? System incorrectly comes up in Aux mode. ? Unable to change CD tracks with steering wheel controls. ? May be able to change AM/FM frequencies while changing SXM frequencies. ? Display screen dim. ? Paired phone list is deleted after ignition cycle. ? Not able to pair phone. ? Unable to delete paired device from list. ? Removed the ability to pair phones while the vehicle is in motion. ? Voice command not able to play new text messages. ? SXM presets are lost at times. ? SXM disappeared and failed to re-register. ? Intermittently the wrong selected media is played. ? Noises (pops and cracks) for AM/FM. ? Audio controls are locked out after using Voice Recognition (VR). ? IPOD will not resume playing after phone call. ? IPOD ?Repeat? function is not turned on. ? IPOD songs not accessible through VR without ?genre?. ? IPOD shuffle does not continue after ignition cycle. ? Not able to restore to default setting. ? Potential for battery draw on E-Call function. ? Steering wheel control seek up/down function not working. ? Steering wheel control press and hold skipping channels. ? Intermittently the wrong pop-ups or displays is shown. ? Intermittently the phone or media will freeze. ? Presets or clock setting are lost after software updates. ? Climate ON/OFF pop-up will not longer appear. ? Can?t change media source to Disc. ? Wrong EQ setting being used. ? Mute function not working correctly. ? No audio on phone calls. Improvements ? VR command, p
08-120-152019-05-20. Service bulletin. ELECTRICAL SYSTEM. Intermittent No Start And/Or Instrument Cluster 4WD Indicator Lamp Illuminated This bulletin involves inspecting the wire harness for chafing and repairing or replacing the harness as necessary. The customer may describe the instrument cluster 4WD indicator lamp is illuminated and/or an intermittent no start condition.
68257699A2019-05-20. Service bulletin. STRUCTURE:BODY; ELECTRICAL SYSTEM. Please contact Dennis Gauthier at cell (248) 613-9756 before replacing the part. If no response is received within 15 minutes, then please proceed with repair. ~
08-103-152018-12-17. Service bulletin. EQUIPMENT:ELECTRICAL; ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.; EQUIPMENT. RG3 RG4 RJ3 RJ4 Radio Enhancements This bulletin involves inspecting and updating the radio software, if required. ? Duplicate song titles may be displayed in USB mode. ? Last track is displayed but next track is being played. ? SD, USB or BTSA modes may become non-functional for a given ignition cycle. ? Track names may be displayed twice in USB or SD media modes. ? Voice Recognition command ?Set Temperature? may not respond in Fahrenheit. United Kingdom (UK) Vehicle only. ? DAB (Digital Audio Broadcast) is inoperative. ? Wrong routing for addresses with a longitude between 0 and -1 degrees. ? Speed Camera UK & Spain complaining that the speed camera feature was not available with the latest MY14 software. ? DAB preset list on the top of the screen doesn't change while scrolling with steering controls. ? Rear view camera jitter. ? Tuner reception software enhancements. ? HVAC temperature control enhancements. ? SRT soft button missing for radios when vehicle is equipped with SRT feature (EMEA /LATAM markets only). ? Battery drain due to the radio and cluster back-lighting staying on. ? Postal Code smart speller logic enhancements (EMEA markets only). ? AM/FM steering wheel mode switch button not working (LATAM markets only). ? Navigation Lockout Disable while vehicle is in motion (EMEA markets only). ? Removed network status indicators for SRT/APPS. ? Voice Recognition (VR) says 'cancel' when starting (App) applications. ? iPod would not resume playing after a VR session or phone call. ? Removed the cell signal indicators in the SRT and Apps button on non-US vehicles. ? rear camera may show a black screen for 3 seconds upon going to reverse. ? Navigation would not start or would lose position. ? Removal of parental control under Apps menu. ? Turn by Turn navigation in the cluster set to ON by default. ? Transfer button does not pick-up and transfer incoming call. ? Some Russian letters are caps when they sho
08-016-15 REVA2018-12-10. Service bulletin. ELECTRICAL SYSTEM. Poor Radio Reception This bulletin involves replacing the satellite antenna if needed. A customer may experience, SXM (Sirius/XM) radio has intermittent muting. This occurs in areas where XM signal is degraded and cell signal is very weak. The condition happens when the optional vehicle internet connection through the cell network is in use with the internal vehicle Wi-Fi. This Symptom/Condition Only Applies to 2014-2015 WD, WK or KL Vehicles. A customer may experience a popping noise when listening to AM stations.
08-067-152018-12-10. Service bulletin. ELECTRICAL SYSTEM. RM4 Radio Enhancements (Japan Only) This bulletin involves inspecting and, if required, updating the radio software. A small number of customers may experience one or more of the following: ? Digital TV, television display screen may be blurry. ? Song names displayed twice in USB and SD media modes. ? Radio may displays or voice prompt ?Please check ETC device? (Electronic Toll Collection). ? Poor navigation guides through overpass or underpasses, multi-level intersections. ? Navigation Turn-by-turn guidance setting may be cleared after ignition is cycled. ? Navigation may reset while driving.
18-005-15 REVC2018-12-10. Service bulletin. ELECTRICAL SYSTEM; ENGINE AND ENGINE COOLING. Flash: 2.4L Powertrain Diagnostic And System Improvements This bulletin involves reprogramming the Powertrain Control Module (PCM) with the latest available software. A small number of customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the Technician may find one or more of the following Diagnostic Trouble Codes (DTCs). 2015 KL Only: ? P0116 - Engine Coolant Temperature Sensor 1 Performance. ? P050D - Cold Start Rough Idle. ? P2172 - High Airflow/Vacuum Leak Detected. ? P219A - Air-Fuel Ratio Cylinder Imbalance Bank 1 has been set in the PCM. 2014 KL Only: ? P2172 - High Airflow/Vacuum Leak Detected. ? P219A - Air-Fuel Ratio Cylinder Imbalance Bank 1 has been set in the PCM. ? P106A - Cylinder 3 Oil Supply Solenoid Valve Switch Off Time Out Of Range. ? P2251 - O2 Sensor 1/1 Negative Current Control Circuit Open. ? P0031 - O2 Sensor 1/1 Heater Circuit Low. In addition, some customers may experience one or more of the following conditions. These conditions apply to 2015 model year vehicles only: ? Intermittent elevated engine RPM at start up. ? Less than desired gear engagement in lower ambient temperatures. ? Less than desired idle performance.
21-015-15 REVA2018-12-10. Service bulletin. ELECTRICAL SYSTEM; POWER TRAIN. Flash: C1499-92-RDM Motor Position C1496-92-PTU Motor Position This bulletin involves updating the software in the Power Transfer Unit (PTU), Rear Driveline Module (RDM) and Drivetrain Control Module (DTCM). A customer with a KL vehicle may experience difficulty shifting out of 4 Wheel Low (4WL). A customer with a UF vehicle may experience All Wheel Drive (AWD) not operating correctly. On further inspection the Technician my find Diagnostic Trouble Codes (DTCs): ? C1499-92-RDM Motor Position - Performance or Incorrect Operation. ? C1496-92-PTU Motor Position - Performance or Incorrect Operation.
08-076-152018-12-03. Service bulletin. ELECTRICAL SYSTEM. Flash: BCM Diagnostic And System Improvements This bulletin involves updating the Body Control Module (BCM) software. A customer may describe that the ambient temperature display is slow to update. Upon further investigation the technician may find the Diagnostic Trouble Code (DTC) U1220-87 ?Lost Steering Lock Request Message - Missing Message?.

The summaries are NHTSA's. Each bulletin's page links NHTSA's copy of the manufacturer's document.