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Service bulletins for the 2014 Jeep Cherokee

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

563 on file from NHTSA, as of 2026-10-19.

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Only bulletins with component: Electrical system are shown. Show all

Bulletins, newest first
21-027-142018-06-11. Service bulletin. ELECTRICAL SYSTEM; POWER TRAIN. Flash: MIL Illumination For P0733, P061B, P1DB8 This bulletin involves selectively erasing and reprogramming the Transmission Control Module (TCM) with new software. The following Transmission Control Module (TCM) calibration improvements are available. ? P0733 Gear 3 Shift Incorrect Ratio ? P061B Internal Control Module Torque Calculation Performance ? P1DB8 Due to erroneous DTC ? Improved downshift response in Adaptive Cruise Control (ACC) operation when there is a driver override.
08-054-162018-06-04. Service bulletin. ELECTRICAL SYSTEM; EQUIPMENT; BACK OVER PREVENTION: SENSING SYSTEM: CAMERA. RA3 RA4 Radio Enhancements This bulletin involves inspecting and updating the radio software, if required. Improvements: · Ability to communicate with Siri via UConnect. · Ability to press Voice Recognition (VR) button for more than one second.** A customer may experience one or more of the following conditions: · Poor or no connection to cellular network (U.S. market only). HVAC temperature out of sync with radio display (KL vehicles). Track names may be displayed twice in USB or SD media modes. · SD, USB or BTSA modes may become non-functional for a given ignition cycle. Duplicate song titles may be displayed in USB mode. Last track is displayed but next track is being played. · Navigation function may resets itself after using One-Shot VR. Intermittently the Global Positioning System (GPS) may lose its location for a short time and causes routing and positioning concerns. · GPS and Internal cellular device may become inoperative and causes a loss of GPS and cellular functions. · A false Pop-up message may appear Vehicle Phone Requires Service even though the vehicle?s phone works properly. · Back-up camera image may be unclear or jittery/stutters at times. · Enables Via Mobile software features when released to consumers (U.S. market only). · Able to adjust audio balance / fade settings during a VR session. · Correct condition where user could not exit screen off mode. · Mute button status was not being displayed correctly. · Presets where not shown correctly or were deleted. · Enhancements to POI. · ParkSense tone continuously on. · Enhancement to navigation routing. · Radio display may shows ?Please insert USB Stick?. · Enhancement made when video is display in radio when using PAL format video disks. · Corrected the temperature slider bar not updating on Manual Temperature Control vehicles. · Navigation may not start or may lose position. · Rear camera may show a black screen for 3 seconds upon going to rev
08-050-142018-05-21. Service bulletin. ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL. Flash: Instrument Panel Cluster Translation Update For Japan And South Korea This bulletin involves flashing the instrument cluster to repair incorrect characters appearing in the cluster display. The customer may experience Korean characters in the instrument cluster for a few seconds when the door is opened and when the engine is turned off. The wrong characters only appear for a few seconds then the cluster displays the correct characters.
21-018-142018-05-21. Service bulletin. ELECTRICAL SYSTEM; POWER TRAIN. Flash: Transmission Shift and Diagnostic Enhancements This bulletin involves flash reprogramming of the Transmission Control Module (TCM) with new software. NOTE: Vehicles that are being updated from TCM software p/n 682235$$AN or 682354$$AN ($$ are wild cards for any number) will not require the transmission Adaptation Learn Procedure as indicated in Service Bulletin 21-013-13. However, vehicles that are being updated from any other TCM software may require the transmission Adaptation Learn Procedure. Refer to Service Bulletin 21-013-13 for detailed procedures. Failure to perform the procedures outlined in Service Bulletin 21-013-13 on vehicles that were updated from any other TCM software besides p/n 682235$$AN or 682354$$AN may result in undesirable shift quality. Diagnostic Trouble Code (DTC) robustness improvements are included in this software release. These improvements apply to the following DTC?s: ? P072F- Stuck in Gear 4 ? P076F- Gear 7 shift incorrect ratio ? P0810- Clutch position control error ? P1CC9- Unable to engage gear ? P0734- Gear 4 shift incorrect ratio ? P061B- Internal control module torque calculation performance NOTE: Diagnostic Trouble Code (DTC) robustness improvements were included in TCM software p/n 682235$$AN or 682354$$AN ($$ are wild cards for any number). Standard diagnostic trouble shooting procedures should be followed for any vehicle equipped with TCM software p/n 682235$$AN or 682354$$AN exhibiting any of the previous codes. Transmission shift improvements are included in this software release. These improvements apply to the following: ? Garage shifts (Park to Reverse or Drive). ? Coastdown shift quality. ? Shift quality. ? Throttle response and performance feel. ? Management and prevention of busy shifting. ? Lift foot/change mind shift quality.
08-047-142018-05-21. Service bulletin. ELECTRICAL SYSTEM; STRUCTURE. Flash: Crank No Start When Using Remote Start In Very Cold Temperatures This bulletin involves updating the software in the Body Control Module (BCM). The customer may experience when using the remote start in very cold weather, (-20 F -29 C) the vehicle will crank but will not start. The vehicle will only crank for a short time then stops. The BCM will see that the RPM is to low and will disengage the starter. The updated software will increase the time the BCM looks at the RPM and lower the RPM threshold from 400 to 300 RPM.
08-018-142018-05-21. Service bulletin. ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL. Flash: China Instrument Panel Cluster Translation Update This bulletin involves flashing the instrument cluster to update the Chinese translation. Incorrect China translations in the Instrument Cluster.
68264880A$2018-05-07. Service bulletin. SEATS; ELECTRICAL SYSTEM; SEAT BELTS. Occupant Restraint Controller (ORC) For PF, KL or UF Vehicles ONLY:~ Prior to replacing ORC part numbers, please contact FCA engineering if the following Diagnostic trouble codes are Stored or Active in the ORC module:~ DTC: B223D-00 - OCM DTC Present~ DTC: B0050-13 - Driver Seatbelt Sensor-Circuit Open~ DTC: B0052-13 - Passenger Seatbelt Sensor-Circuit Open~ DTC: B00B5-13 - Driver Seat Track Position Restraints Sensor-Circuit Open~ DTC: B00C5-13 - Passenger Seat Track Position Restraints Sensor-Circuit Open~ DTC: B0028-13 - Right Side Seat Deployment Squib 1-Circuit Open~ DTC: B0020-13 - Left Side Seat Deployment Squib 1-Circuit Open~ Execute DealerCONNECT / TechCONNECT Diagnostic Procedures to assess potential defects to devices connected to the ORC Module depending on the active or stored Diagnostic Trouble Code. If no defects are detected, verify wiring connectivity between the ORC Module and the component associated with the Diagnostic Trouble Code. Investigate connector pins and wire harness terminals for bent,corroded,or spread conditions. If no response within 15 minutes, proceed with repair.~ FCA Engineering Contacts:~ Jay Nagle (ORC Module, OCM module, Driver/passenger seat track position sensor for PF, KL or UF Vehicles ONLY) @ cell (248) 420-4294 or jay.nagle@external.fcagroup.com~ Bill Winfrey (Driver/Passenger Buckle Switch, Passenger/Driver Seat Thorax Airbags) @ cell (248) 941-9221 or william.winfrey@fcagroup.com
68264880A$2018-02-21. Service bulletin. ELECTRICAL SYSTEM. Occupant Restraint Controller (ORC) For PF, KL or UF Vehicles ONLY:~ Prior to replacing ORC part numbers, please contact FCA engineering if the following Diagnostic trouble codes are Stored or Active in the ORC module:~ DTC: B223D-00 - OCM DTC Present~ DTC: B0050-13 - Driver Seatbelt Sensor-Circuit Open~ DTC: B0052-13 - Passenger Seatbelt Sensor-Circuit Open~ DTC: B00B5-13 - Driver Seat Track Position Restraints Sensor-Circuit Open~ DTC: B00C5-13 - Passenger Seat Track Position Restraints Sensor-Circuit Open~ DTC: B0028-13 - Right Side Seat Deployment Squib 1-Circuit Open~ DTC: B0020-13 - Left Side Seat Deployment Squib 1-Circuit Open~ Execute DealerCONNECT / TechCONNECT Diagnostic Procedures to assess potential defects to devices connected to the ORC Module depending on the active or stored Diagnostic Trouble Code. If no defects are detected, verify wiring connectivity between the ORC Module and the component associated with the Diagnostic Trouble Code. Investigate connector pins and wire harness terminals for bent,corroded,or spread conditions. If no response within 15 minutes, proceed with repair.~ FCA Engineering Contacts:~ Jay Nagle (ORC Module, OCM module, Driver/passenger seat track position sensor for PF, KL or UF Vehicles ONLY) @ cell (248) 420-4294 or jay.nagle@external.fcagroup.com~ Bill Winfrey (Driver/Passenger Buckle Switch, Passenger/Driver Seat Thorax Airbags) @ cell (248) 941-9221 or william.winfrey@fcagroup.com
21-070-152017-11-03. Service bulletin. POWER TRAIN; ELECTRICAL SYSTEM; ENGINE AND ENGINE COOLING. Flash: PTU Motor Position Enhancements This bulletin involves updating the software in the Power Transfer Unit (PTU), Rear Driveline Module (RDM) and Drivetrain Control Module (DTCM). A customer with a KL vehicle may experience difficulty shifting out of 4 Wheel Low (4WL). A customer with a UF vehicle may experience All Wheel Drive (AWD) not operating correctly.
18-005-15 REV. F2017-11-03. Service bulletin. ELECTRICAL SYSTEM; POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM); POWER TRAIN. Flash: 2.4L Powertrain Diagnostic And System Improvements This bulletin involves reprogramming the Powertrain Control Module (PCM) with the latest available software. Some customers may experience a Malfunction Indicator Lamp (MIL) illumination.
08-094-172017-11-03. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE. RG3 RG4 RJ3 RJ4 Radio EnhancementsThis bulletin involves inspecting and updating the radio software, if required.?Navigation Failed? message is displayed (2014 MY WK and KL with RG4). Clock does not automatically update to local time (2014 MY WK and KL with RG4). Poor or no connection to cellular network (2014 MY WK and KL with RG4). HVAC temperature out of sync with radio display (2014 MY KL with RG4). Some Uconnect App remote commands do not execute with the vehicle (2014 MY WK and KL with RG4). Display goes blank/black (2014 MY WK and KL with RG4).Cyrillic keyboard is missing in phone book (2014 MY WK and KL with RG4).Incorrect speed limit on NAV speed camera indication (2014 MY WK and KL with RG4). Poor reception for AM/FM radio.Duplicate song titles may be displayed in USB mode. Last track is displayed but next track is being played.SD, USB or BTSA modes may become non-functional for a given ignition cycle.Track names may be displayed twice in USB or SD media modes.Voice Recognition (VR) command ?Set Temperature? may not respond in Fahrenheit. United Kingdom (UK)Vehicle only.DAB is inoperative.Wrong routing for addresses with a longitude between 0 and -1 degrees. Speed camera UK&Spain complaining that the speed camera feature was not available with the latest MY14 software.SRT soft button missing for radios when vehicle is equipped with SRT feature (EMEA /LATAM markets only).Battery drain due to the radio and cluster back-lighting staying on. Postal Code smart speller logic enhancements (EMEA markets only).AM/FM steering wheel mode switch button not working (LATAM markets only).Navigation Lockout Disable while vehicle is in motion (EMEA markets only).Removed network status indicators for SRT/APPS.VR says 'cancel' when starting (App) applications.iPod would not resume playing after a VR session or phone call.Removed the cell signal indicators in the SRT and Apps button on non-US vehicles.Rear camera may show a black screen for 3 secon
08-028-17 REV. B2017-11-03. Service bulletin. EQUIPMENT; ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. RA3 and RA4 Radio Over The Air Software Updates This bulletin provides information regarding the latest Flash Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The following improvements are included in this update:Fix for sport mode not working in the performance menu page (2015 LA equipped with 6.4L and 5.7L Sales Codes ESH and EZC Only). Adds Apple Siri® Eyes Free capability for iPhone® owners. Auto Play can now be configured. Adds do not disturb text message feature. The ability to drag and drop icons into the menu bar. Fix for radio locks up/frozen. Fix for stuck on black/blank screen. Human Machine Interface (HMI) improvements. Several navigation improvements. Fix for radio loss of time display. Media devices, phone pairing and Bluetooth usage improvements. Improved tuner performance. Enhanced Voice recognition (VR) performance. Enhancements in Connectivity Apps (Yelp, Pandora, Aha, etc).
18-060-162017-11-03. Service bulletin. POWER TRAIN; ELECTRICAL SYSTEM; STRUCTURE; EQUIPMENT. Flash: Powertrain Diagnostic And System Improvements This bulletin involves selectively erasing and reprogramming the Powertrain Control Module (PCM) with new software. A small number of customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find the following Diagnostic Trouble Code (DTCs) set in the PCM memory: · **P0335 - Crankshaft Position Sensor Circuit (Sales Code ERB). · P0300 - Multiple Cylinder Misfire (Sales Code ERB). · P0306 - Cylinder 6 Misfire. With automatic transmission (Sales Code ERB) (Sales Code DGJ). · P0456 - EVAP System Small Leak (Sales Code ERB).** · P2097- Downstream Fuel Trim System 1 Rich. · P2099- Downstream Fuel Trim System 2 Rich. · P0830- Clutch Pedal Switch ?A? Circuit. With manual transmission (Sales Code DEH). · P1239- Engine Oil Temperature Too Low. · U0140 - Lost Communication With Body Control Module. · Corrected a generic scan tool display issue regarding Mode 6 data accuracy.
08-024-16 REV. B2017-11-03. Service bulletin. EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.; ELECTRICAL SYSTEM. Flash: Radio Frequency Hub Module (RFHM) Enhancement This bulletin involves updating the RFHM with the latest available software. Customers may describe the instrument cluster is illuminating by itself after the ignition has been off for an extended period of time (ten minutes or more).
18-093-162016-11-08. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE; POWER TRAIN. "FLASH: POWERTRAIN DIAGNOSTIC AND SYSTEM ENHANCEMENTS THIS BULLETIN INVOLVES REPROGRAMMING THE POWERTRAIN CONTROL MODULE (PCM) WITH THE LATEST AVAILABLE SOFTWARE. A SMALL NUMBER OF CUSTOMERS MAY EXPERIENCE A MALFUNCTION INDICATOR LAMP (MIL) ILLUMINATION. UPON FURTHER INVESTIGATION THE TECHNICIAN MAY FIND THE FOLLOWING DIAGNOSTIC TROUBLE CODES (DTCS) SET IN THE PCM MEMORY: · **P0335 - CRANKSHAFT POSITION SENSOR CIRCUIT. · P2610 - PCM INTERNAL ENGINE OFF TIMER PERFORMANCE. · U1424 - IMPLAUSIBLE ENGINE TORQUE SIGNAL RECEIVED.** · P1239 - ENGINE OIL TEMPERATURE TOO LOW, SET IN COLD AMBIENT TEMPERATURES. · P0298 - ENGINE OIL TEMPERATURE TOO HIGH, SET IN COLD AMBIENT TEMPERATURES. · P0300 - MULTIPLE CYLINDER MISFIRE, MAY SET AT A 1-2 UPSHIFT ABOVE 6000 RPM. IN ADDITION, SOME CUSTOMERS MAY EXPERIENCE ONE OR MORE OF THE FOLLOWING CONDITIONS: · POSSIBLE ROUGH IDLE WHEN ENGAGING DRIVE WHILE IN 4 LOW AFTER A COLD START. · CORRECTED A GENERIC SCAN TOOL DISPLAY ISSUE REGARDING MODE 6 DATA ACCURACY."
68105583A$2016-09-15. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL; ELECTRICAL SYSTEM. "PENTASTAR OIL FILTER ADAPTER BEFORE REPLACING THIS PART, PLEASE CALL ANY ONE OF THE FOLLOWING PEOPLE. ENGINEERING IS SEEKING INFORMATION REGARDING THIS PART.~ DYE MUST BE USED TO DETERMINE WHERE THE LEAK IS COMING FROM BEFORE REPLACING. ALSO PLEASE CHECK THE RECENTLY UPDATED SERVICE BULLETIN NUMBER 09-008-15. ~ FIRST: NICK MORAND CELL (248) 410-5078 - NICK.MORAND@FCAGROUP.COM SECOND: BOB JACKSON CELL (248) 944-0466 - BOB.JACKSON@FCAGROUP.COM THIRD: JOE LOVELL CELL (734 309-6467 - JOE.LOVELL@FCAGROUP.COM IF A RESPONSE IS NOT RECEIVED WITHIN 15 MINS, THEN PROCEED WITH THE NECESSARY REPAIR."
08-039-16 REV.A2016-09-15. Service bulletin. ELECTRICAL SYSTEM:WIRING; POWER TRAIN:AUTOMATIC TRANSMISSION. "TRANSMISSION WIRING HARNESS REPAIR OR REPLACEMENT FOR NO START OR STIFF STEERING THIS BULLETIN INVOLVES INSPECTING THE TRANSMISSION WIRE HARNESS AND INSTALLING MASTIC PATCH. IF RUB THROUGH IS VISIBLE REPLACE WIRE HARNESS. A SMALL NUMBER OF CUSTOMERS MAY EXPERIENCE A NO START CONDITION, STIFF STEERING OR A MALFUNCTION INDICATOR LAMP (MIL) ILLUMINATION. UPON FURTHER INVESTIGATION THE TECHNICIAN MAY FIND THE FOLLOWING DIAGNOSTIC TROUBLE CODES (DTCS): · U0131 - LOST COMMUNICATION WITH POWER STEERING CONTROL MODULE. · U0100-00 - LOST COMMUNICATION WITH ECM/PCM. · P0512-00 - STARTER REQUEST CIRCUIT."
21-016-162016-07-14. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE; POWER TRAIN:AUTOMATIC TRANSMISSION. SYMPTOM/CONDITION: Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that the following Diagnostic Trouble Codes (DTCs) have been set: • **P0887-00 - TCM Power Control Circuit High (Sales Codes ED6 and EHB). • P061B-00 - Internal Control Module Torque Calculation Performance (Sales Codes ED6 and EHB).** • P0711-00 - Transmission Fluid Temperature Sensor A Circuit Range-Performance. • P072F-00 - Stuck In Gear 4. • P076F-00 - Gear 7 shift Incorrect Ratio. • P0810-00 - Clutch Position Control Error. • P1CC9-00 - Unable To Engage Gear. • P0734-00 - Gear 4 Shift Incorrect Ratio. In addition, the following transmission shift and performance improvements are included in this software release: • **2-1 downshift quality when using Electronic Range Shifter (ERS) mode. • Garage shifts (Park to Reverse or Drive) (Sales Code EHB). • Poor 3-1 downshift quality when coasting to a stop (Sales Code ED6).** • 3-2 downshift delay while driving on inclines. • Overall coastdown shift quality. • Throttle response and performance feel. • Management and prevention of busy shifting. • Lift foot/change mind shift quality.
08-054-162016-07-14. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE. SUBJECT: RA3 RA4 Radio Enhancements OVERVIEW: This bulletin involves inspecting and updating the radio software, if required. SYMPTOM/CONDITION: **Improvements: · Ability to communicate with Siri via UConnect. · Ability to press Voice Recognition (VR) button for more than one second.**
08-047-162016-07-14. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. SUBJECT: Flash: RK4 Radio Enhancements OVERVIEW: This bulletin involves updating the radio's software. SYMPTOM/CONDITION: The customer may describe one of the following condition(s): · After initially using radio with USB, radio will suddenly not play using USB. · Track names are displayed twice in USB and Secure Digital (SD) media modes. · Intermittent audio streaming while using USB and SD media devices.
21-070-152016-06-22. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE. SUMMARY TO BE PROVIDED ON A FUTURE DATE.
21-008-162016-06-22. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE. SUMMARY TO BE PROVIDED ON A FUTURE DATE.
18-012-162016-06-22. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE. SUMMARY TO BE PROVIDED ON A FUTURE DATE.
18-005-15 REV. F2016-06-22. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE. SUMMARY TO BE PROVIDED ON A FUTURE DATE.
18-004-162016-06-22. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE. SUMMARY TO BE PROVIDED ON A FUTURE DATE.

The summaries are NHTSA's. Each bulletin's page links NHTSA's copy of the manufacturer's document.