Service bulletin 21-016-16

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
Type	Service bulletin
NHTSA id	10076538
Published by NHTSA	2016-07-14
Manufacturer's number	21-016-16
Manufacturer's date	2016-04-21
NHTSA component	ELECTRICAL SYSTEM:SOFTWARE; POWER TRAIN:AUTOMATIC TRANSMISSION

NHTSA's summary

SYMPTOM/CONDITION: Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that the following Diagnostic Trouble Codes (DTCs) have been set: • **P0887-00 - TCM Power Control Circuit High (Sales Codes ED6 and EHB). • P061B-00 - Internal Control Module Torque Calculation Performance (Sales Codes ED6 and EHB).** • P0711-00 - Transmission Fluid Temperature Sensor A Circuit Range-Performance. • P072F-00 - Stuck In Gear 4. • P076F-00 - Gear 7 shift Incorrect Ratio. • P0810-00 - Clutch Position Control Error. • P1CC9-00 - Unable To Engage Gear. • P0734-00 - Gear 4 Shift Incorrect Ratio. In addition, the following transmission shift and performance improvements are included in this software release: • **2-1 downshift quality when using Electronic Range Shifter (ERS) mode. • Garage shifts (Park to Reverse or Drive) (Sales Code EHB). • Poor 3-1 downshift quality when coasting to a stop (Sales Code ED6).** • 3-2 downshift delay while driving on inclines. • Overall coastdown shift quality. • Throttle response and performance feel. • Management and prevention of busy shifting. • Lift foot/change mind shift quality.

The document

No address for NHTSA's copy can be built for this communication. Ask the dealer for it by the manufacturer's number.

Components

Electrical system, Transmission and driveline, Automatic transmission, Software

Trouble codes named

P061B, P0711, P072F, P0734, P076F, P0810, P0887, P1CC9

Vehicles listed
JEEP CHEROKEE	2014

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
20V343000	2020-06-11. POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT; POWER TRAIN:AUTOMATIC TRANSMISSION
19V447000	2019-06-13. POWER TRAIN:AUTOMATIC TRANSMISSION
18V332000	2018-05-17. ELECTRICAL SYSTEM:SOFTWARE; VEHICLE SPEED CONTROL:CRUISE CONTROL; ELECTRICAL SYSTEM:WIRING
16V529000	2016-07-12. POWER TRAIN:AUTOMATIC TRANSMISSION

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
S2325000007	2024-01-08. Service bulletin. MIL/check engine lamp comes on after performing U90 recall PCM software update.
S2325000007	2023-10-30. Service bulletin. MIL/check engine lamp comes on after performing U90 recall PCM software update.
1806014-1	2023-02-21. Service bulletin. Diagnostic And System Improvements
2101814	2023-01-17. Service bulletin. Transmission Shift and Diagnostic Enhancements
V51	2022-12-19. Service bulletin. Customer Satisfaction Notification V51 Reprogram Powertrain Control Module
2101616	2022-10-24. Service bulletin. Transmission Diagnostic And Shift Enhancements
74595	2022-10-17. Service bulletin. Warranty Bulletin D-21-07 (X89) Power Transfer Unit - 2014-2017 Jeep Cherokee (KL)
1803114	2022-09-26. Service bulletin. Flash: MIL Illumination P1239, P0298- Engine Oil Temperature Too Low Or High, P0300 Multiple Cylinder Misfire, Includes Powertrain System Improvements/Enhancements This bulletin involves selectively erasing and reprogramming the Powertrain Control Module (PCM) with new software. A small number of customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the Technician may find that the following Diagnostic Trouble Code has been set: P1239 - Engine Oil Temperature Too Low, set in cold ambient temperatures. P0298 - Engine Oil Temperature Too High, set in cold ambient temperatures. P0300 - Multiple Cylinder Misfire, may set at a 1-2 upshift above 6000 RPM. Possible rough idle when engaging Drive while in 4 LOW after a cold start .The following system improvements have also been included in this software release: Corrected a generic scan tool display issue regarding Mode 6 data accuracy.
W84	2022-09-26. Service bulletin. Customer Satisfaction Notification W84 Powertrain Software Update
08-008-14	2022-08-29. Service bulletin. RA2 RG2 Or RJ2 Radio Update To Prevent Display Screen Lockup This bulletin involves updating the radio's software or replacing the radio if required. A customer may experience the radio display screen is locked on the Ram logo. This software update is to prevent this condition from occurring. Vehicles equipped with satellite radio (sales code RSD) may have a condition were the radio may reset a few times during a drive cycle. This condition is very intermittent.