Service bulletins for the 2016 Jaguar XJ
A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.
444 on file from NHTSA, as of 2026-10-19.
By type
By component
By trouble code
By topic
| SSM72477 | 2017-04-10. Service bulletin. ENGINE AND ENGINE COOLING:EXHAUST SYSTEM; ENGINE. "ISSUE: THE CUSTOMER MAY OBSERVE A MIL IN THE INSTRUMENT CLUSTER RELATING TO THE ENGINE SYSTEM (CHECK ENGINE LIGHT) AND ONE OR MORE CODES STORED IN THE PCM RELATING TO HEATED OXYGEN SENSOR (HO2S) IN THE EXHAUST SYSTEM. THE CODE WILL REFER TO A FAULT WITH THE PRE, OR MID, OR POST CATALYST HEATED OXYGEN SENSOR: P0036, P0037, P0038, P0054, P0136, P013A, P013E, P0141, P0042, P0043, P0044, P0055, P0142, P0143, P0144, P0147, P0056, P0057, P0058, P0060, P013C, P014A, P0156, P0157, P0158, P0161, P0062, P0063, P0064, P0162, P0163, P0164, P0167 UPON DIAGNOSIS NO FAULT IS FOUND WITH THE WIRING HARNESS OR CONNECTOR AND THE FAULT IS DETERMINED TO BE WITH THE SENSOR (HAVING FOLLOWED THE DIAGNOSTIC INFORMATION AND HELP TEXT RELATING TO PCM CODES AS READ BY SDD). CAUSE: THE ROOT CAUSE HAS YET TO BE IDENTIFIED AND IS CURRENTLY UNDER INVESTIGATION" |
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| SSM72557 | 2017-04-07. Service bulletin. COMMUNICATION; ELECTRICAL SYSTEM:SOFTWARE. "WHEN FITTING A NEW REMOTE FUNCTION ACTUATOR (RFA) (REFERRED TO AS THE KEYLESS VEHICLE MODULE - KVM ON SDD) WITH A MODULE PART NUMBER OF: FK72-19H440 - AE FK72-19H440 - BE FK72-19H440 - AF FK72-19H440 - BF SDD CANNOT COMMUNICATE WITH THE RFA. THIS WILL BE DISPLAYED AS A RED X FOR THE RFA IN THE SDD VEHICLE SPECIFICATION SCREEN. CAUSE: THE NEW RFA MODULE SUPPLIED IS MANUFACTURED WITH PRE-FLASHED SOFTWARE FOR ‘DUAL CAN’ VEHICLES. THESE VEHICLES ARE ‘MULTICAN’ AND NOT ‘DUAL CAN’ AND WILL NOT COMMUNICATE WITH SDD FOR PROGRAMMING OR UPDATE WITHOUT COMPLETING THE ACTION INSTRUCTIONS DETAILED BELOW." |
| SSM72555 | 2017-04-07. Service bulletin. EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM); ELECTRICAL SYSTEM:SOFTWARE. "ISSUE: DURING THE PRE-DELIVERY INSPECTION, THE APPLICATION ‘INCONTROL TOUCH PRO NAVIGATION MAP UPDATE’ IS REQUIRED TO BE COMPLETED USING SYMPTOM DRIVEN DIAGNOSTICS (SDD). WHEN THE APPLICATION IS LAUNCHED, THE USER IS PRESENTED WITH AN ON SCREEN MESSAGE INSTRUCTING THEM TO VISIT A WEBSITE TO DOWNLOAD MAP SOFTWARE. THE WEBSITE DISPLAYED ON SDD IS INCORRECT. ‘WWW.NAVIGATION.COM/JAGUAR’ = INCORRECT WEBSITE ACTION: PLEASE REVIEW THE RELEVANT SERVICE BULLETINS FOR INCONTROL TOUCH PRO MAP INSTALLATION INSTRUCTIONS AND LINKS TO HERE ONLINE DEALER ORDER CENTER (DOC). : USA : 6-285USA (JBN/PRODUCT SUPPORT/• WORKSHOP ADMIN.) • CAN : JLRCS-1511.02 FULL DETAILS OF THE INCONTROL TOUCH PRO MAP INSTALLATION ARE AVAILABLE IN TOPIX WORKSHOP MANUAL 101-01:PRE-DELIVERY INSPECTION MANUAL. THE APPLICATION WILL BE AMENDED TO DISPLAY THE CORRECT WEBSITES THIS SSM WILL BE UPDATED WHEN THE SDD SOFTWARE LEVEL AND RELEASE DATE ARE KNOWN." |
| SSM72503 | 2017-04-07. Service bulletin. ELECTRICAL SYSTEM; ELECTRICAL SYSTEM:SOFTWARE. "ISSUED DEC 2015. ISSUE THE TELEMATICS MODULE (TCU) CANNOT BE ACTIVATED AT PDI. CAUSE IF A VEHICLE HAS BOTH A TCU AND WI-FI, AND IF WI-FI IS TURNED ON, THE PDI PROCESS WILL ATTEMPT TO USE THE PERSONAL SIMS CARD (PSIM) FOR CONNECTIVITY TO BACKEND SERVICES. THIS WILL AFFECT ACTIVATION." |
| SSM71966 | 2017-04-07. Service bulletin. SERVICE BRAKES, AIR:DISC; SERVICE BRAKES; EQUIPMENT ADAPTIVE/MOBILITY. "ISSUE: SUBMITTING A BRAKE NOISE EPQR. SPECIFICALLY RELATED TO FRONT BRAKE DISC GROOVING CAUSING A NOISE AND /OR JUDDER ISSUE. CAUSE: UNDER INVESTIGATION" |
| SSM72591 | 2017-04-07. Service bulletin. ELECTRICAL SYSTEM; ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM). "ISSUE. GPS ANTENNA IS BEING REPLACED AND IS NO FAULT FOUND WHEN TESTED BY SUPPLIER GEN2.1 SYSTEMS FITTED TO XJ AND XF CURRENT CAR POSITION INDICATOR WILL NOT LOCK ONTO CORRECT LOCATION ON MAP. NAVIGATION WILL DISPLAY 'GPS' ICON WHEN IN NAVIGATION SPLIT SCREEN. THIS INDICATES GPS NOT AVAILABLE." |
| SSM72583 | 2017-04-07. Service bulletin. EQUIPMENT:ELECTRICAL; ELECTRICAL SYSTEM:SOFTWARE. "ISSUE DURING THE PDI PROCESS, AFTER THE VIN NUMBER HAS BEEN ENTERED ON THE ""HERE"" WEBSITE FOR NAVIGATION MAP INSTALLATION A MESSAGE APPEARS IN RED IN THE ""ADD VEHICLE"" SECTION AND SAYS ""THE ENTERED VIN CANNOT BE FOUND IN THE DATABASE. ENSURE THE ENTERED VIN IS CORRECT AND THE VEHICLE IS ELIGIBLE FOR MAP ACTIVATION AND DOWNLOAD. CAUSE IT DATABASE ISSUE" |
| SSM72581 | 2017-04-07. Service bulletin. EQUIPMENT ADAPTIVE/MOBILITY. "ISSUE CENTRE CONSOLE CUP HOLDER COVER SPLIT (SEE ATTACHMENT) CAUSE INSUFFICIENT RETENTION BETWEEN CUP HOLDER COVER BARS AND SUBSTRATE MATERIAL. MECHANICAL FIXINGS (PLUGS) TO THE LEADING HANDLE BAR AND SUBSTRATE HAVE BEEN ADDED TO IMPROVE THE BOND FROM VIN NO.V93401." |
| JTB00460NAS1 | 2017-04-07. Service bulletin. EQUIPMENT ADAPTIVE/MOBILITY; ELECTRICAL SYSTEM:SOFTWARE. "SITUATION: THE VEHICLE MAY LOCK WITH BOTH KEYS IN THE VEHICLE WHEN OPERATING THE EXTERIOR HANDLE. CAUSE: THIS MAY BE CAUSED BY A SOFTWARE ISSUE WITH THE REMOTE FUNCTION ACTUATOR (RFA)." |
| JTB00368NAS2 | 2017-04-07. Service bulletin. STRUCTURE:BODY:ROOF AND PILLARS; VISIBILITY:SUN/MOON ROOF ASSEMBLY; STRUCTURE:BODY. "SITUATION: THE PANORAMIC ROOF MAY EXHIBIT A 'CREAK' NOISE WHILE DRIVING WITH THE ROOF OPENING PANEL IN THE CLOSED POSITION. CREAKING NOISES FROM THE REAR EDGE OF THE ROOF OPENING PANEL AREA, ONLY WHEN THE OPENING PANEL IN THE CLOSED POSITION, DURING VEHICLE TORSIONAL INPUTS. THIS BULLETIN IS A POTENTIAL ADDITION TO THE SERVICE INSTRUCTION DESCRIBED IN SERVICE ACTION K117 AS THIS PARTICULAR CONCERN WILL NORMALLY OCCUR WHILE DRIVING WITH THE ROOF OPENING PANEL CLOSED OVER UNDULATIONS IN THE ROAD SUCH AS, BUT NOT EXCLUSIVELY: DRAIN COVERS, TRAFFIC CALMING MEASURES, AND UNEVEN ROAD SURFACES. CAUSE: THIS MAY BE CAUSED BY: • THE ROOF OPENING PANEL REAR EDGE INTERIOR TOOTH FEATURE COMING INTO CONTACT WITH THE ROOF FRAME WHEN CLOSED; AND/OR • MOVEMENT BETWEEN THE SLIDING ROOF PANEL MECHANISM ARM AND THE LOCKING ARM DURING TORSIONAL INPUTS TO THE VEHICLE." |
| SSM72668 | 2017-04-07. Service bulletin. SERVICE BRAKES, AIR:DISC. EXCESSIVE CORROSION ON VEHICLE BRAKE DISC FRICTION FACES WHICH COULD RESULT IN BRAKE NOISE AND/OR JUDDER |
| SSM72657 | 2017-04-06. Service bulletin. ELECTRICAL SYSTEM; ELECTRICAL SYSTEM:SOFTWARE. INCONTROL TOUCH PRO MAP DOWNLOAD TO INFOTAINMENT MASTER CONTROLLER WILL NOT COMPLETE PROCESS |
| SSM72655 | 2017-04-06. Service bulletin. EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. INCONTROL TOUCH PRO, RADIO INOPERATIVE AND UNABLE TO TUNE OR CHANGE RADIO BANDS |
| SSM72648 | 2017-04-06. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT:ELECTRICAL. INCONTROL TOUCH PRO SOFTWARE NOT PROPERLY LOADED. |
| SSM72642 | 2017-04-06. Service bulletin. TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS; ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT:ELECTRICAL. TPMS SYSTEM MIS DIAGNOSED |
| SSM72631 | 2017-04-06. Service bulletin. ELECTRICAL SYSTEM; ELECTRICAL SYSTEM:12V/24V/48V BATTERY. BATTERY TERMINALS NOT FITTED CORRECTLY DURING PDI PROCESS |
| SSM72625 | 2017-04-06. Service bulletin. EQUIPMENT:ELECTRICAL; ELECTRICAL SYSTEM:SOFTWARE. SIM CARD MAY BE LOST OR DAMAGED |
| SSM72617 | 2017-04-06. Service bulletin. ENGINE AND ENGINE COOLING:COOLING SYSTEM; ENGINE. COOLANT EXPANSION TANK PRESSURE CAPS LEAKING |
| SSM72613 | 2017-04-06. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE. SOFTWARE LEVEL CHECK FOR INCONTROL TOUCH PRO |
| SSM72598 | 2017-04-06. Service bulletin. ELECTRICAL SYSTEM. TOUCH SCREEN DTC B14AD-96 IS DISPLAYED |
| SSM72206 | 2017-04-06. Service bulletin. ELECTRICAL SYSTEM. KVM COMPONENT PROTECTION TIME-OUT IS LOGGED |
| SSM72201 | 2017-04-06. Service bulletin. STRUCTURE:BODY:DOOR; ELECTRICAL SYSTEM. REAR DOOR ELECTRIC SUNBLIND NOT OPERATING AT PDI |
| JTB00471NAS1 | 2017-04-06. Service bulletin. ENGINE; ELECTRICAL SYSTEM:SOFTWARE; POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM). "SITUATION: THE ENGINE MALFUNCTION INDICATOR LAMP (MIL) MAY BE ILLUMINATED, DIAGNOSTIC TROUBLE CODE (DTC) P068A-00 STORED IN THE POWERTRAIN CONTROL MODULE (PCM), AND DTC INDEX ACTIONS ARE UNABLE TO RESOLVE THE CONCERN. CAUSE: THIS MAY BE DUE TO A PCM SOFTWARE ERROR CAUSING A CPU RESPONSE TIME ERROR DURING THE VEHICLE SHUTDOWN PROCEDURE." |
| JTB00446NAS3 | 2017-04-06. Service bulletin. ELECTRICAL SYSTEM:12V/24V/48V BATTERY; EQUIPMENT ADAPTIVE/MOBILITY; ELECTRICAL SYSTEM:12V/24V/48V BATTERY:CABLES. "SITUATION: THE VEHICLE BATTERY MAY BE FLAT OR ONE OF THE FOLLOWING MESSAGES/WARNING LIGHTS MAY BE DISPLAYED ON THE INSTRUMENT CLUSTER. • FAULTY GENERATOR • FAULTY BATTERY MONITORING SYSTEM (BMS) • THE CHARGE WARNING INDICATOR IS ILLUMINATED WHEN THE ENGINE IS RUNNING CAUSE: THE POWER SUPPLY IS A FULLY INTEGRATED SYSTEM THAT REQUIRES SDD TO DIAGNOSE OVERALL FUNCTIONALITY ROBUSTLY TO MAKE SURE CUSTOMER SATISFACTION IS MET VIA RIGHT FIRST TIME DIAGNOSIS." |
| 6-291NAS | 2017-04-06. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE. "IT HAS COME TO OUR ATTENTION FROM DATA COLLECTED DURING PRE-DELIVERY INSPECTION (PDI) THAT THE SOFTWARE IN THE INCONTROL® TOUCH PRO™ SYSTEM ON 2016 MODEL YEAR XJ (X351) VEHICLES MAY NOT BE LOADED PROPERLY ON A NUMBER OF VEHICLES." |
The summaries are NHTSA's. Each bulletin's page links NHTSA's copy of the manufacturer's document.