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Service bulletins for the 2013 Jaguar XJ

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

668 on file from NHTSA, as of 2026-10-19.

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Only bulletins with component: Software are shown. Show all

Bulletins, newest first
SSM635972017-03-20. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE; COMMUNICATION: VEHICLE TO VEHICLE. "ISSUE: JAGUAR LAND ROVER NORTH AMERICA SERVICE DIAGNOSTICS WOULD LIKE TO MAKE ALL SDD USERS AWARE OF AN EMERGING CONCERN BEING TRACKED VIA THE EPQR SYSTEM. USERS REPORT DVD133 IS UNABLE TO FULLY COMMUNICATE WITH PCM ON LEGACY JAGUAR VEHICLES, AND REGARDLESS OF PCM STATUS ICON DISPLAYED ON NETWORK SUMMARY SCREEN, SDD MAY NOT DISPLAY DTC’S FROM THE PCM CAUSE: THIS ISSUE IS CURRENTLY UNDER INVESTIGATION IN THE UK AND WILL BE ADDRESSED ON A FUTURE SDD SOFTWARE UPDATE."
JTB00342NAS12017-03-17. Service bulletin. EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM); ELECTRICAL SYSTEM:SOFTWARE. "SITUATION: ON START-UP, THE NAVIGATION SYSTEM MAY EXPERIENCE EITHER AN INTERMITTENT OR PERMANENT CONCERN AS DESCRIBED BELOW. A. INTERMITTENT: - THE CURRENT VEHICLE POSITION DISPLAYED IS 'WASHINGTON D.C.' AND NOT THE ACTUAL CURRENT POSITION. ONCE A GPS SIGNAL IS ACQUIRED, THE CURRENT VEHICLE POSITION WILL THEN BE CORRECTLY DISPLAYED. - ROUTE GUIDANCE IS NOT AFFECTED DURING THIS INTERMITTENT FAULT MODE; IF THE ISSUE OCCURRED DURING ROUTE GUIDANCE, THE CURRENT ROUTE WILL CONTINUE TO BE DISPLAYED. B. PERMANENT: - THE CURRENT VEHICLE POSITION DISPLAYED IS 'WASHINGTON D.C.' AND NOT THE ACTUAL CURRENT POSITION. THE CURRENT VEHICLE POSITION WILL CONTINUE TO BE INCORRECTLY DISPLAYED AS 'WASHINGTON D.C.' FOLLOWING AN IGNITION CYCLE ('OFF' / 'ON'). - ROUTE GUIDANCE IS AFFECTED DURING THIS PERMANENT FAULT MODE; IF THE ISSUE OCCURRED DURING ROUTE GUIDANCE, THE CURRENT ROUTE WILL NOT RESUME AND THE DESTINATION WILL BE CANCELLED. - ALL PREVIOUS DESTINATIONS WILL BE DELETED (BUTTON 'GRAYED OUT'). CAUSE: THESE MAY BE CAUSED BY A SOFTWARE ISSUE OR HARD FAULT WITH THE INTEGRATED AUDIO MODULE (IAM)."
SSM717962017-03-17. Service bulletin. EQUIPMENT:ELECTRICAL; ELECTRICAL SYSTEM:12V/24V/48V BATTERY; ELECTRICAL SYSTEM:SOFTWARE. "ISSUE: CUSTOMER MAY NOTICE THAT THE INSTRUMENT PACK (IPK) / TOUCH SCREEN DISPLAY TSD AND HEADLIGHTS FLICKER MOMENTARILY. CAUSE: DURING ACTIVE DIAGNOSTICS OF THE DUAL BATTERY SYSTEM VOLTAGE CAN PEAK ABOVE 16V DUE TO AN INTERNAL MODULE SOFTWARE ISSUE."
SSM728752017-03-13. Service bulletin. LATCHES/LOCKS/LINKAGES; EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL; ELECTRICAL SYSTEM:SOFTWARE. ISSUE: HOMELINK UNIVERSAL TRANSMITTER NOT WORKING
SSM-706982016-09-17. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE; ELECTRICAL SYSTEM:12V/24V/48V BATTERY. "ISSUE: A CUSTOMER MAY REPORT THAT THEIR PHONE, DISCONNECTS DURING OR AFTER PHONE CALLS, SHOWS AS PAIRED BUT NOT AVAILABLE, IS NOT SHOWING AS PAIRED BUT IS AVAILABLE, IS DIFFICULT TO PAIR, AUDIO FRAGMENTS WHEN STREAMING MUSIC AND/OR OTHER UNEXPECTED BEHAVIOR. CAUSE: THIS CAN BE A RESULT OF REDUCED PHONE POWER DUE TO THE FOLLOWING:- • BATTERY LIFE SOFTWARE UPDATE ON THE CUSTOMERS DEVICE, • OTHER APPLICATIONS RUNNING IN THE BACKGROUND ON THE CUSTOMERS DEVICE (SUCH AS GAMES, SOCIAL MEDIA APPS, SEARCHING FOR NUMEROUS PAIRED DEVICES). • A BREAK IN THE LINE OF SIGHT FROM THE IAM TO THE CUSTOMER DEVICE (E.G. DEVICE IN POCKET CAUSING ATTENUATION BY THE HUMAN BODY). • ANOMALIES INTRODUCED WITH SOFTWARE UPDATES OF DEVICE THAT MAY REDUCE THE EFFECTIVENESS OF AUTHENTICATION BETWEEN THE CUSTOMER DEVICE AND THE VEHICLE. NOTE: THESE ISSUES ARE WELL DOCUMENTED ON OFFICIAL PHONE MANUFACTURERS “SUPPORT” WEB SITES."
SSM-690782016-09-17. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE; ELECTRICAL SYSTEM. "ISSUE: APPLE IOS, AND ANDROID PHONE ISSUES AFTER SOFTWARE UPDATES. THE CUSTOMER MAY REPORT A RANGE OF PROBLEMS WITH THEIR PHONE CONNECTION, AUDIO QUALITY OR PHONEBOOK WHICH HAVE STARTED TO HAPPEN AFTER THE PHONE WAS MANUALLY OR AUTOMATICALLY SOFTWARE UPDATED. THE CUSTOMER MAY NOT BE AWARE OF AN AUTOMATIC UPDATE SO THIS SSM IS RECOMMENDED ON ANY BLUETOOTH PHONE ISSUES EXPERIENCED. CAUSE: PHONE SOFTWARE IS BEYOND THE CONTROL OF JAGUAR LAND ROVER AND ITS COMPATIBILITY WITH OUR SYSTEMS CAN ONLY BE TESTED AND APPROVED / DISAPPROVED ONCE RELEASED BY THE PHONE COMPANY. PHONES CAN SWITCH FROM WORKING WELL TO EXTREMELY POOR PERFORMANCE OR VICE VERSA AFTER AN UPDATE."
DVD 136 – 032016-05-19. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE. SUMMARY TO BE PROVIDED ON A FUTURE DATE.
DVD 135 – 022016-05-19. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE. SUMMARY TO BE PROVIDED ON A FUTURE DATE.
DVD 134 –V132J2016-05-19. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE. SUMMARY TO BE PROVIDED ON A FUTURE DATE.
DVD 134 – 092016-05-19. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE. SUMMARY TO BE PROVIDED ON A FUTURE DATE.
DVD 134 – 052016-05-19. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE. SUMMARY TO BE PROVIDED ON A FUTURE DATE.
DVD 134 – 012016-05-19. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE. SUMMARY TO BE PROVIDED ON A FUTURE DATE.
DVD 133 – 052016-05-19. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE. SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SSM718532016-05-13. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE. SUMMARY TO BE PROVIDED ON A FUTURE DATE.
JTB00384NAS12016-05-13. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE. SUMMARY TO BE PROVIDED ON A FUTURE DATE.
JTB00350NAS12016-05-13. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE. SUMMARY TO BE PROVIDED ON A FUTURE DATE.
DVD 133 – 012016-05-13. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE. SUMMARY TO BE PROVIDED ON A FUTURE DATE.
DVD 131 – 092016-05-13. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE. SUMMARY TO BE PROVIDED ON A FUTURE DATE.
UPS4913-2BNAS12016-05-13. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE. SUMMARY TO BE PROVIDED ON A FUTURE DATE.
JTB-00326-NAS-12016-05-09. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE; ENGINE. "SITUATION: THE TRANSMISSION MAY EXPERIENCE POOR QUALITY GEAR SHIFTS AND/OR POOR ENGAGEMENT OF REVERSE AND DRIVE. CAUSE: THIS MAY BE CAUSED BY A SOFTWARE MISMATCH BETWEEN THE TRANSMISSION CONTROL MODULE (TCM) AND THE ENGINE CONTROL MODULE (ECM)."
J040NAS12016-05-09. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE. SUMMARY TO BE PROVIDED ON A FUTURE DATE.
7-084USA2016-05-09. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE. SUMMARY TO BE PROVIDED ON A FUTURE DATE.
7-082USA2016-05-09. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE. SUMMARY TO BE PROVIDED ON A FUTURE DATE.
K139NAS12016-05-09. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE. SUMMARY TO BE PROVIDED ON A FUTURE DATE.
6-209NAS2016-05-09. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE. SUMMARY TO BE PROVIDED ON A FUTURE DATE.

The summaries are NHTSA's. Each bulletin's page links NHTSA's copy of the manufacturer's document.