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Service bulletins for the 2011 Jaguar XJ

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

479 on file from NHTSA, as of 2026-10-19.

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By component

By trouble code

Only bulletins with component: Electrical system are shown. Show all

Bulletins, newest first
SSM740542018-10-22. Service bulletin. ELECTRICAL SYSTEM. Issue: ?SOS Limited Availability? warning is displayed on the IC (Instrument Cluster along with Diagnostic Trouble Code (DTC) U3000-49 logged in the TCU (Telematics Control Unit).
SFCC_09AUG18_REV2018-10-22. Service bulletin. ELECTRICAL SYSTEM. A customer may report "Hood Open" message displays on IP with hood closed.
SFCC_09AUG18_REV2018-10-22. Service bulletin. ELECTRICAL SYSTEM. 18C - New face of InControl Touch Pro and 18C software improvements
SSM739302018-07-16. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM). Issue: In some cases, vehicles that have been updated to InControl Touch Pro with version 18b, the infotainment system can no longer provide Navigation destination entry via voice control.
SSM737982018-07-16. Service bulletin. ELECTRICAL SYSTEM; ELECTRICAL SYSTEM:SOFTWARE. Issue: In some cases, vehicle functionality concerns have been identified which either prevent the software update to the InControl Touch Pro system, or cause system functionality concerns after the infotainment system was successfully updated
SSM738242018-06-25. Service bulletin. ENGINE AND ENGINE COOLING; ELECTRICAL SYSTEM. Customers report the ECO Stop/Start is not working. Retailers are testing the primary battery using the Midtronics EXP-1080 tester which is reporting the battery is serviceable. The vehicle then returns with the same Customer concern of ECO Stop/Start inoperative. If a Midtronics GRX-3080 is used, the primary battery fails the test. Replacement of the primary battery resolves the concern.
SSM737982018-06-25. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE. Issue: In some cases, vehicle functionality concerns have been identified which either prevent the software update to the InControl Touch Pro system, or cause system functionality concerns after the infotainment system was successfully updated.
SSM73798.12018-06-18. Service bulletin. ELECTRICAL SYSTEM. Issue: In some cases, vehicle functionality concerns have been identified which either prevent the software update to the InControl Touch Pro system, or cause system functionality concerns after the infotainment system was successfully updated.
SSM734622018-06-18. Service bulletin. ELECTRICAL SYSTEM; EQUIPMENT. Issue: 1/ When the iPhone is connected to Bluetooth, the user gets an incoming call. The user will not be able to hear the callers voice. In order to hear the voice the user has to go to the phone screen options and select the vehicle phone tab and ensure it is checked. 2/The iPhone disconnects during or after phone calls.
SSM723072018-06-18. Service bulletin. ELECTRICAL SYSTEM; EQUIPMENT. Issue: The message "Radar Sensor Blocked" appears in instrument pack display. If blockage occurs while ACC is being used, ?Driver Intervene? and/or "Radar sensor blocked" message will appear on the cluster and DTC C1A67-97 is also set. Blockage can also occur when ACC is not being used.
SSM737982018-06-18. Service bulletin. ELECTRICAL SYSTEM. Issue: In some cases, vehicle functionality concerns have been identified which either prevent the software update to the InControl Touch Pro system, or cause system functionality concerns after the infotainment system was successfully updated.
SSM738242018-06-11. Service bulletin. ELECTRICAL SYSTEM:12V/24V/48V BATTERY. Action: When completing Primary battery diagnosis for Eco Stop concerns, it is recommended to use the Midtronics GRX-3080 battery tester. JLR are currrently investigating a hand held battery tester to replace the Midtronics EXP-1080. The Midtronics EXP-1080 can be used for PD1 and battery checks.
SSM737982018-06-11. Service bulletin. EQUIPMENT:ELECTRICAL; EQUIPMENT; ELECTRICAL SYSTEM:SOFTWARE. Issue: In some cases, vehicle functionality concerns have been identified which either prevent the software update to the InControl Touch Pro system, or cause system functionality concerns after the infotainment system was successfully updated.
SSM734192018-04-02. Service bulletin. ELECTRICAL SYSTEM. Issue: HERE Map updates must be performed correctly to ensure the vehicle's Infotainment system continues to operate as designed.
SSM734102018-04-02. Service bulletin. ELECTRICAL SYSTEM; POWER TRAIN. Issue: A technician may want to run the ?Powertrain ? Transmission module adaption clear? routine, for any vehicle with an 8HP transmission, and will not be able to find the routine within SDD.
SSM737002018-01-29. Service bulletin. EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.; ELECTRICAL SYSTEM:SOFTWARE. ISSUE: Jaguar Land Rover (JLR) have received multiple reports of concerns experienced when updating vehicles equipped with InControl Touch Pro to latest software version NGI 17C on both Symptom Driven Diagnostics (SDD) and PATHFINDER. Additional vehicle feedback data shows that the failure rate is increasing, despite the many improvements made in Pathfinder 123 and SDD 152.00. JLR recommend that no further vehicles are routinely updated to NGI 17C. (Note below reference urgent vehicles only.)
JA17TE-092018-01-29. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE. Temporary Suspension of 17C Next Generation Infotainment (NGI) Download
SSM737002018-01-22. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE. ISSUE: Jaguar Land Rover (JLR) have received multiple reports of concerns experienced when updating vehicles equipped with InControl Touch Pro to latest software version NGI 17C on both Symptom Driven Diagnostics (SDD) and PATHFINDER. Additional vehicle feedback data shows that the failure rate is increasing, despite the many improvements made in Pathfinder 123 and SDD 152.00. JLR recommend that no further vehicles are routinely updated to NGI 17C. (Note below reference urgent vehicles only.)
SSM736332018-01-16. Service bulletin. ELECTRICAL SYSTEM. Issue: When crossing into a different country In Control Secure may incorrectly determine that the vehicle has been stolen. This will result in the Telematics Service Provider (TSP) contacting the customer to confirm if theft has occurred. Until the customer confirms that no theft has occurred they will be blocked from using In Control Remote features
SSM735542017-10-15. Service bulletin. ELECTRICAL SYSTEM; EQUIPMENT. Issue: Park distance control (PDC) audio tones inconsistent with visual display.
SSM732982017-10-15. Service bulletin. ELECTRICAL SYSTEM. Issue: Technician may report one of the following conditions during or post PDI: DTC U2109-09 (Back up Battery Component Failures) During PDI it may not be possible to activate Telematics services Vehicle message centre may display "SOS Limited functionality", coupled with a DTC U2109-09
SSM729262017-10-04. Service bulletin. EQUIPMENT; ELECTRICAL SYSTEM. Issue: Customer may report erratic ambient air temperature readings or default setting (ie.-40°) appearing.
SSM733102017-09-27. Service bulletin. ELECTRICAL SYSTEM. Issue: SIM card does not latch in SIM slot or cannot be read.
SSM718032017-05-11. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE; ELECTRICAL SYSTEM:12V/24V/48V BATTERY. "ISSUED MAY 2014: THE TOUCH SCREEN DISPLAY (TSD) ALSO KNOWN AS FRONT CONTROL DISPLAY INTERFACE MODULE (FCDIM) OR HIGH LEVEL DISPLAY FRONT (HLDF) ON OCCASIONS MAY FAIL TO DOWNLOAD SOFTWARE CORRECTLY FROM SDD RESULTING IN NO COMMUNICATIONS WITH THE MODULE AND BLANK SCREEN. CAUSE THIS MAY BE AS A RESULT OF LOW BATTERY VOLTAGE OR A BREAK IN CONTINUITY OF DIAGNOSTIC CONNECTION DURING THE DOWNLOAD."
SSM728242017-04-19. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.; ELECTRICAL SYSTEM. ISSUE: CUSTOMERS ARE UNABLE TO CHARGE ACCESSORIES OR PLAY MUSIC USING THE USB PORT ON GEN 2.1 INFOTAINMENT SYSTEM.

The summaries are NHTSA's. Each bulletin's page links NHTSA's copy of the manufacturer's document.