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Service bulletin SSM73824

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10142402
Published by NHTSA2018-06-25
Manufacturer's numberSSM73824
Manufacturer's date2018-04-18
NHTSA componentENGINE AND ENGINE COOLING; ELECTRICAL SYSTEM

NHTSA's summary

Customers report the ECO Stop/Start is not working. Retailers are testing the primary battery using the Midtronics EXP-1080 tester which is reporting the battery is serviceable. The vehicle then returns with the same Customer concern of ECO Stop/Start inoperative. If a Midtronics GRX-3080 is used, the primary battery fails the test. Replacement of the primary battery resolves the concern.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Electrical system, Engine

Vehicles listed
JAGUAR E-PACE2018
JAGUAR F-PACE2017, 2018
JAGUAR F-TYPE2014, 2015, 2016, 2017, 2018
JAGUAR XE2017, 2018
JAGUAR XF2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018
JAGUAR XJ2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
19V3260002019-04-25. AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION; SEAT BELTS; ELECTRICAL SYSTEM:WIRING
18V0520002018-01-12. ELECTRICAL SYSTEM:SOFTWARE; ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
17V6780002017-10-26. ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
14V7140002014-11-07. ELECTRICAL SYSTEM:WIRING
20144862014-10-30. Engine
14V6730002014-10-27. ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR; ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS
14V2920002014-06-02. ELECTRICAL SYSTEM:SOFTWARE
20141062014-04-01. Engine
14V1810002014-03-31. ENGINE AND ENGINE COOLING
13V3410002013-08-05. ENGINE AND ENGINE COOLING

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
SSM76412 - 10MAR262026-04-06. Other. Smart Key Deactivated message on instrument cluster and is unable to start their vehicle.
TUCC_DEC2025_392026-01-08. Other. A battery warning light on and or electrical system failure message is displayed on instrument cluster.
H537 UPS0525-2 11AUG252025-09-03. Service bulletin. Electric Power Assisted Steering (EPAS) wiring harness junction box may become corroded over time.
SSM76318ATT - 28APR252025-05-05. Other. Engine Will Crank, No Start When At Operating Temperature
SSM76318 - 28APR252025-05-05. Other. Engine Will Crank, No Start When At Operating Temperature
SSM76314 - 25APR252025-05-05. Other. Telematic TCU2 Module 2015-2017MY No Longer Available
TUCC_APR2025_202025-05-05. Other. Engine replacement under warranty.
TUCC_APR2025_182025-05-05. Other. Leaking windshield that caused the water ingress on the electrical component.
SSM762032024-11-08. Other. Fuel Pump Driver Module Inoperative
SFCC_OCT2024_522024-11-07. Other. Oil filter housings installed on Ingenium I6 3.0L Diesel and Ingenium I6 3.0L Petrol engine variants, manufactured during a specific period, may crack causing a possible high pressure oil leak.