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Service bulletins for the 2017 Jaguar XF

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

666 on file from NHTSA, as of 2026-10-19.

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Only bulletins with component: Equipment and accessories are shown. Show all

Bulletins, newest first
SSM728282017-03-15. Service bulletin. EQUIPMENT; ELECTRICAL SYSTEM; POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM); EQUIPMENT ADAPTIVE/MOBILITY; ELECTRICAL SYSTEM:SOFTWARE. ISSUE: CONTENT: THIS SSM APPLIES TO ROTARY TRANSMISSION CONTROL SWITCH MODULE (TCS) / GEAR SHIFT MODULE (GSM) IN THE ABOVE APPLICABLE MODEL YEARS VEHICLES. ROTARY GEAR SHIFT MODULE SELECTOR OPERATION IS UNAVAILABLE FOLLOWING A LOW VOLTAGE EVENT -ACCOMPANIED BY DTC P085D-97 IN THE GSM. AS A CONSEQUENCE THE ROTARY KNOB WILL NOT RISE AND SO NORMAL OPERATION IS PREVENTED. PLEASE DO NOT REPLACE THE GSM UNTIL THIS PROCEDURE HAS BEEN COMPLETED AND VERIFIED. GSM’S HAVE BEEN REPLACED PREVIOUSLY WHEN THIS SOFTWARE WILL FIX THE ISSUE
K434NAS12017-03-15. Service bulletin. POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM); POWER TRAIN; EQUIPMENT; EQUIPMENT ADAPTIVE/MOBILITY. SITUATION: AN ISSUE HAS BEEN IDENTIFIED ON A LIMITED NUMBER OF VEHICLES WITHIN THE LISTED AFFECTED VEHICLE RANGE WHICH MAY EXPERIENCE A MALFUNCTION INDICATOR LAMP (MIL) BEING ILLUMINATED. DIAGNOSIS MAY IDENTIFY P025C-11 DIAGNOSTIC TROUBLE CODE (DTC) WHICH INDICATES A SHORT CIRCUIT TO GROUND ON THE POWERTRAIN CONTROL MODULE (PCM) AND FUEL PUMP DRIVER MODULE (FPDM) COMMUNICATION LINE.
SSM729712017-03-15. Service bulletin. EQUIPMENT; EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.; EQUIPMENT ADAPTIVE/MOBILITY; EQUIPMENT:ELECTRICAL. ISSUE: CUSTOMERS MAY EXPERIENCE INCONTROL TOUCH PRO NOT DISPLAYING AUDIO TRACK ARTWORK ON THE TOUCH SCREEN (TS) WHEN USING A UNIVERSAL SERIAL BUS (USB) FLASH DRIVE, COMPACT DISC (CD), EXTERNAL MEDIA STORAGE DEVICE OR INFOTAINMENT MASTER CONTROLLER (IMC) MEDIA LIBRARY.
SSM729602017-03-15. Service bulletin. EQUIPMENT:ELECTRICAL. ISSUE: TUNESCAN DOES NOT OPERATE, SCROLLING WINDOW ANIMATION IS CONSTANTLY RUNNING.
JTB00522NAS12017-03-15. Service bulletin. EQUIPMENT; STRUCTURE:BODY:BUMPERS. SITUATION: ONLY ON VEHICLES WITH MANUAL LUGGAGE COMPARTMENT LIDS, THE LUGGAGE COMPARTMENT LID MAY FOUL THE REAR BUMPER WHEN CLOSING, RESULTING IN PAINT DAMAGE TO THE BUMPER.
K432 UPS7116-2BN2017-03-15. Service bulletin. EQUIPMENT ADAPTIVE/MOBILITY; EQUIPMENT. SITUATION: AN ISSUE HAS BEEN IDENTIFIED ON A LIMITED NUMBER OF VEHICLES WITHIN THE LISTED AFFECTED VEHICLE RANGE WHERE THE CHASSIS MOUNT VACUUM PIPE ASSEMBLY HAS BEEN IDENTIFIED AS HAVING THE POTENTIAL TO MOVE DOWNWARDS ALONG ITS SECURING POSITION ON THE DIPSTICK TUBE AND COME INTO CONTACT WITH THE HP EXHAUST GAS RECIRCULATION PIPE. THIS MAY RESULT IN THE CHASSIS MOUNT VACUUM HOSE MELTING UNDER DIRECT OR RADIATED HEAT FROM THE HP EXHAUST GAS RECIRCULATION PIPE AND CAUSING A LOSS OF VACUUM PRESSURE TO THE VACUUM LINE.
SSM729262017-03-15. Service bulletin. STRUCTURE:BODY; EQUIPMENT. ISSUE: CUSTOMER MAY REPORT ERRATIC AMBIENT AIR TEMPERATURE READINGS OR DEFAULT SETTING (IE.-40°) APPEARING.
SSM729062017-03-13. Service bulletin. EQUIPMENT; EQUIPMENT:ELECTRICAL. ISSUE: WHEN RUNNING EITHER; •CONFIGURE NEW MODULE -‘INCONTROL TOUCH PRO: INFOTAINMENT MASTER CONTROLLER’ OR, •‘INCONTROL TOUCH PRO - VEHICLE SHARED SECRET’. A MESSAGE MAY BE DISPLAYED ON SYMPTOM DRIVEN DIAGSNOTICS (SDD) STATING, ‘AN ERROR OCCURRED WHILE ATTEMPTING TO SEND THE ACTIVATION DATA TO THE ONLINE SERVER. ACTIVATION COULD NOT BE COMPLETED’.
K424NAS12017-03-13. Service bulletin. EQUIPMENT ADAPTIVE/MOBILITY. SITUATION: AN ISSUE HAS BEEN IDENTIFIED ON A LIMITED NUMBER OF VEHICLES WITHIN THE LISTED AFFECTED VEHICLE RANGE WHICH MAY HAVE BEEN MANUFACTURED AWAY FROM PROCESS AND COULD EXPERIENCE A NON-START CONDITION ONLY WHEN BOTH SMART KEYS ARE IN THE VEHICLE.
K423NAS12017-03-13. Service bulletin. EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM); EQUIPMENT ADAPTIVE/MOBILITY. SYSTEM FREEZES AND RESTARTS; LOSS OF FAVORITES, NAVIGATION DESTINATION MUST BE ENTERED MORE THAN ONCE AND OR MOBILE PHONE MUST BE PAIRED MORE THAN ONCE.
SSM725162017-03-13. Service bulletin. EQUIPMENT ADAPTIVE/MOBILITY; STRUCTURE:BODY. ISSUE: X260 BOOT SPRING DETACHING FROM BODY IN WHITE BRACKET AND / OR SPIGOT BRACKET.
JTB00514NAS12017-03-13. Service bulletin. EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.; EQUIPMENT. SITUATION: THE COMPACT DISC (CD) PLAYER WILL NOT EJECT THE CD OR INTERMITTENTLY SKIPS TRACKS, CYCLES QUICKLY THROUGH TRACKS, AND 'LOCKS UP.' ON SCREEN COMMANDS AND EJECT CD MAY ALSO FAIL TO OPERATE. AN IGNITION CYCLE USUALLY TEMPORARILY RESOLVES THE PROBLEM.
JTB00380NAS42017-03-10. Service bulletin. EQUIPMENT:ELECTRICAL; EQUIPMENT:APPLIANCE:AIR CONDITIONER; EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. SITUATION: INADEQUATE AIR CONDITIONING (A/C) PERFORMANCE MAY BE EXPERIENCED WITH THE COMPRESSOR CLUTCH (WHERE APPLICABLE) WORKING PROPERLY.
SSM729132017-03-10. Service bulletin. EQUIPMENT:ELECTRICAL; ELECTRICAL SYSTEM:SOFTWARE. ISSUE: VEHICLES FITTED WITH INCONTROL TOUCH. TOUCHSCREEN GOES INTO RE-CYCLE MODE (RE-BOOTS) WHEN THE IGNITION IS SWITCHED TO ON.
SSM729132017-03-10. Service bulletin. EQUIPMENT:ELECTRICAL. ISSUE: VEHICLES FITTED WITH INCONTROL TOUCH. TOUCHSCREEN GOES INTO RE-CYCLE MODE (RE-BOOTS) WHEN THE IGNITION IS SWITCHED TO ON.
SSM729062017-03-10. Service bulletin. EQUIPMENT:ELECTRICAL; ELECTRICAL SYSTEM:SOFTWARE. ISSUE: WHEN RUNNING EITHER; •CONFIGURE NEW MODULE -‘INCONTROL TOUCH PRO: INFOTAINMENT MASTER CONTROLLER’ OR, •‘INCONTROL TOUCH PRO - VEHICLE SHARED SECRET’. A MESSAGE MAY BE DISPLAYED ON SYMPTOM DRIVEN DIAGSNOTICS (SDD) STATING, ‘AN ERROR OCCURRED WHILE ATTEMPTING TO SEND THE ACTIVATION DATA TO THE ONLINE SERVER. ACTIVATION COULD NOT BE COMPLETED’.
SSM728782017-03-09. Service bulletin. STRUCTURE; ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT ADAPTIVE/MOBILITY. ISSUE: AFTER COMPLETING ANY MODIFICATION TO THE CAR CONFIGURATION FILE (CCF) ON THE VEHICLES MENTIONED IN THIS SSM EITHER OF THE TWO ISSUES BELOW CAN OCCUR: THE DIAGNOSTIC TROUBLE CODES (DTCS) U2300-62 OR U2300-54 IS STORED IN THE BODY CONTROL MODULE (BCM). THE CCF LOADED INTO THE BCM CONTAINS FOUR CRITICAL MISMATCHES RELATED TO THE CCF ASSEMBLIES FOR DIFFERENT MODULES.
SSM728582017-03-09. Service bulletin. EQUIPMENT ADAPTIVE/MOBILITY; STRUCTURE:BODY. ISSUE: USA PORT OF ENTRIES HAVE SEEN A RECENT SPIKE IN X260 REAR PLATE PLINTHS LOSING ADHESION, AND FALLING OFF THE VEHICLE.
SSM726552017-03-09. Service bulletin. EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM); EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. ISSUE: WHEN IN A RADIO FUNCTION SUCH AS FM, AM, DAB/HD THE FOLLOWING BEHAVIOUR IS SEEN: WHEN MAKING A SELECTION USING LEFT OR RIGHT TUNE SOFT KEY BUTTONS OR WHEN SELECTING AN ALTERNATIVE RADIO BAND (IE TRYING TO CHANGE FROM FM TO DAB) THERE IS NO RESPONSE FROM TOUCH SCREEN AND AUDIO OUTPUT REMAINS DISTORTED. THE DTC B14D3-96 MAY ALSO BE STORED IN THE INFOTAINMENT MASTER CONTROLLER (IMC) SUGGESTING A RADIO TUNER COMPONENT INTERNAL FAILURE.
K414NAS12017-03-09. Service bulletin. EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM); EQUIPMENT:ELECTRICAL. "SITUATION: AN ISSUE HAS BEEN IDENTIFIED ON A LIMITED NUMBER OF VEHICLES WITHIN THE LISTED AFFECTED VEHICLE RANGE WHICH MAY HAVE BEEN MANUFACTURED AWAY FROM PROCESS AND IN SOME CASES THE PERSONAL SUBSCRIBER IDENTITY MODULE (PSIM) CARD INTEGRATED CIRCUIT CARD IDENTIFIER (ICCID) NUMBER HAS NOT BEEN RECORDED IN LINE WITH THE CORRECT PROCESS. AS A RESULT, THE CUSTOMER MAY EXPERIENCE CONCERNS WITH THE WI-FI NOT CONNECTING, REAL TIME TRAFFIC UPDATES WITH OTHER NAVIGATION FEATURES NOT WORKING, AND NO ACTIVATION E-MAIL FROM AT&T CONFIRMING THE FREE TRIAL PERIOD HAS STARTED."
K392NAS22017-03-09. Service bulletin. EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM). SITUATION: AN ISSUE HAS BEEN IDENTIFIED ON A LIMITED NUMBER OF VEHICLES WITHIN THE LISTED AFFECTED VEHICLE RANGE WHICH MAY REQUIRE AN UPDATE TO THE INCONTROL© TOUCH PRO™ SYSTEM TO ADDRESS THE FOLLOWING INTERMITTENT ISSUES:• SYSTEM 'FREEZES' AND RESTARTS;• LOSS OF FAVORITES;• NAVIGATION DESTINATION MUST BE ENTERED MORE THAN ONCE; AND/OR• MOBILE PHONE MUST BE PAIRED MORE THAN ONCE.
JTB00510NAS12017-03-09. Service bulletin. EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. SITUATION: ONE OR MORE OF THE FOLLOWING INCONTROL® TOUCH PRO™ FEATURES MAY NOT FUNCTION AS EXPECTED: • CD PLAYER PERFORMANCE;• UNABLE TO USE THE HARD KEY TO GO TO PREVIOUS TRACK; MUST USE THE SOFT KEY OR STEERING WHEEL BUTTON TO COMPLETE THE ACTION;• VOICE COMMAND REPEATED TWICE;• MISSING AUDIO FOR FM AFTER STARTUP; RECOVERED AFTER SOURCE CHANGE;• PHONE ISSUES; AND/OR• SCREEN RESET ISSUES.
JTB00510NAS12017-03-09. Service bulletin. EQUIPMENT; EQUIPMENT:ELECTRICAL; EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.; EQUIPMENT ADAPTIVE/MOBILITY. SITUATION: ONE OR MORE OF THE FOLLOWING INCONTROL® TOUCH PRO™ FEATURES MAY NOT FUNCTION AS EXPECTED: • CD PLAYER PERFORMANCE;• UNABLE TO USE THE HARD KEY TO GO TO PREVIOUS TRACK; MUST USE THE SOFT KEY OR STEERING WHEEL BUTTON TO COMPLETE THE ACTION;• VOICE COMMAND REPEATED TWICE;• MISSING AUDIO FOR FM AFTER STARTUP; RECOVERED AFTER SOURCE CHANGE;• PHONE ISSUES; AND/OR• SCREEN RESET ISSUES.
JTB00380NAS32017-02-27. Service bulletin. EQUIPMENT:APPLIANCE:AIR CONDITIONER. SITUATION: INADEQUATE AIR CONDITIONING (A/C) PERFORMANCE MAY BE EXPERIENCED WITH THE COMPRESSOR CLUTCH (WHERE APPLICABLE) WORKING PROPERLY.
JTB-00311-NAS-12016-09-02. Service bulletin. EQUIPMENT:APPLIANCE:AIR CONDITIONER. "SITUATION: AN ODOR MAY BE PRESENT WHEN THE CLIMATE CONTROL SYSTEM IS SWITCHED 'ON'. CAUSE: THIS MAY BE CAUSED BY MOLD SPORE ACCUMULATION / BUILD-UP IN THE EVAPORATOR CORE."

The summaries are NHTSA's. Each bulletin's page links NHTSA's copy of the manufacturer's document.