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Service bulletins for the 2015 Infiniti QX60

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

269 on file from NHTSA, as of 2026-10-19.

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Bulletins, newest first
ITB16-0392017-02-14. Service bulletin. LATCHES/LOCKS/LINKAGES:DOORS:LATCH. "2014-2016 QX60; DOORS DIFFICULT TO CLOSE WITH TEMPERATURES BELOW FREEZING IF YOU CONFIRM: THE FOLLOWING INCIDENT, OR THE CUSTOMER REPORTS THIS INCIDENT: - THE VEHICLE HAS BEEN SETTING (NOT RUNNING) IN TEMPERATURES BELOW 14°F (-10°C) FOR AN EXTENDED PERIOD (SUCH AS OVERNIGHT). THEN - A SIDE DOOR IS OPENED. THEN - THE DOOR IS DIFFICULT TO CLOSE/LATCH, WILL NOT CLOSE/LATCH WITH NORMAL PRESSURE; REQUIRES ADDITIONAL EFFORT TO CLOSE/LATCH, OR THE DOOR MAY ONLY LATCH HALF WAY. THEN - THE DOOR WILL CLOSE/LATCH NORMALLY WHEN THE VEHICLE HAS WARMED UP (VEHICLE LEFT IN THE SUN, MOVED INDOORS, OR DRIVEN FOR SEVERAL MINUTES). NOTE: O THE ABOVE INCIDENT DOES NOT APPLY TO A REAR HATCH (BACK DOOR). O THE ABOVE INCIDENT, IF IT SHOULD OCCUR, COULD BE CONFIRMED OR REPORTED FOR ONE OR MORE SIDE DOORS. ACTION REPLACE THE DOOR LOCK FOR THE AFFECTED DOOR."
ITB16-0352017-02-13. Service bulletin. POWER TRAIN:AUTOMATIC TRANSMISSION. "2015-2016 QX60; ENHANCED DIAGNOSTIC LOGIC FOR CVT WITH V6 ENGINE ONLY IF YOU CONFIRM THE CUSTOMER REPORTS A TRANSMISSION JUDDER (SHAKE, SHUDDER, SINGLE OR MULTIPLE BUMPS OR VIBRATION). NOTE: A NEW DIAGNOSTIC LOGIC HAS BEEN ESTABLISHED TO ENHANCE THE DIAGNOSTIC PROCESS BY STORING DIAGNOSTIC TROUBLE CODES (DTCS) ON APPLIED VEHICLES. THE NEW DTCS ARE: P17F1 (CVT_JUDDER [C/U INSPECTION]) P17F0 (CVT_JUDDER [T/M INSPECTION]) ACTION 1. REFER TO PAGE 4, STEP 6 IN THE SERVICE PROCEDURE TO CONFIRM THIS BULLETIN APPLIES TO THE VEHICLE YOU ARE WORKING ON. 2. IF THIS BULLETIN APPLIES, REPROGRAM THE TCM (TRANSMISSION CONTROL MODULE)."
ITB12-011F2017-02-13. Service bulletin. EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM). "TELEMATICS SERVICE INFORMATION VEHICLES EQUIPPED WITH FACTORY NAVIGATION SYSTEM THIS BULLETIN HAS BEEN AMENDED. MODIFICATIONS HAVE BEEN MADE TO INCLUDE QX30. NO OTHER CHANGES HAVE BEEN MADE. PLEASE DISCARD ALL PREVIOUS VERSIONS OF THIS BULLETIN."
ITB16-0272017-02-13. Service bulletin. ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL; ELECTRICAL SYSTEM:SOFTWARE. "VOLUNTARY EMISSIONS RECALL CAMPAIGN 2015-2016 QX60 ECM REPROGRAMMING INTRODUCTION INFINITI IS CONDUCTING A VOLUNTARY EMISSION RECALL CAMPAIGN ON CERTAIN MODEL YEAR 2015-2016 QX60 VEHICLES. INFINITI HAS DISCOVERED THAT THESE VEHICLES ARE EQUIPPED WITH AN ON-BOARD DIAGNOSTICS (OBD) CALIBRATION THAT, IF NOT REPAIRED, MAY NOT DETECT A REAR OXYGEN (O2) SENSOR SHORT-TO-GROUND OR SHORT-TO-BATTERY CONDITION. THE ECM (ENGINE CONTROL MODULE) WILL BE REPROGRAMMED. THIS SERVICE WILL BE PERFORMED AT NO CHARGE FOR PARTS OR LABOR. IDENTIFICATION NUMBER INFINITI HAS ASSIGNED IDENTIFICATION NUMBER R1621 TO THIS CAMPAIGN. THIS NUMBER MUST APPEAR ON ALL COMMUNICATIONS AND DOCUMENTATION OF ANY NATURE DEALING WITH THIS CAMPAIGN. DEALER RESPONSIBILITY IT IS THE DEALER’S RESPONSIBILITY TO CHECK SERVICE COMM FOR THE CAMPAIGN STATUS ON EACH VEHICLE FALLING WITHIN THE RANGE OF THIS VOLUNTARY EMISSIONS RECALL WHICH FOR ANY REASON ENTERS THE SERVICE DEPARTMENT. THIS INCLUDES VEHICLES PURCHASED FROM PRIVATE PARTIES OR PRESENTED BY TRANSIENT (TOURIST) OWNERS AND VEHICLES IN A DEALER’S INVENTORY."
ITB15-026A2017-02-13. Service bulletin. ELECTRICAL SYSTEM:12V/24V/48V BATTERY. "INFINITI; SIGNAL TECH-II INTELLIGENT KEY BATTERY TEST AND SIGNAL CHECK THIS BULLETIN HAS BEEN AMENDED. CHANGES HAVE BEEN MADE THROUGHOUT. PLEASE DISCARD PREVIOUS VERSIONS OF THIS BULLETIN. IF YOU CONFIRM THE INTELLIGENT KEY INTERMITTENTLY OR CONTINUOUSLY DOES NOT FUNCTION. ACTION CHECK THE BATTERY CONDITION WITH THE SIGNAL TECH-II “I-KEY BATTERY TEST”."
ITB14-011C2017-02-13. Service bulletin. ENGINE; ELECTRICAL SYSTEM:IGNITION. "REMOTE ENGINE START NOT WORKING THIS BULLETIN HAS BEEN AMENDED. CHANGES HAVE BEEN MADE TO ITEMS 4 AND 13 IN THE SUPPLEMENTAL DIAGNOSIS TABLE. NO OTHER CHANGES HAVE BEEN MADE. PLEASE DISCARD PREVIOUS VERSIONS OF THIS BULLETIN. SERVICE INFORMATION IF A CUSTOMER STATES THE REMOTE ENGINE START (RES) FEATURE OF AN APPLIED VEHICLE IS “NOT WORKING”, MAKE SURE THE SYSTEM IS PROPERLY SET TO OPERATE: -THE IGNITION IS TURNED OFF -THE SHIFT SELECTOR IS IN PARK (P) -THE HOOD/DOORS/TRUNK LID/LIFT GATE ARE COMPLETELY CLOSED -NO OTHER OF THE VEHICLE’S INTELLIGENT KEYS (I-KEYS) ARE INSIDE, OR WITHIN “STARTING” RANGE OF, THE VEHICLE -THE I-KEY/KEY FOB (KEY FOB) IS WITHIN THE OPERATING RANGE OF 197 FT OR 60 M IF THE ABOVE CONDITIONS ARE MET, RES SHOULD WORK. 1. POINT THE KEY FOB AT THE VEHICLE. 2. PRESS THE LOCK BUTTON. 3. PRESS AND HOLD THE RES BUTTON WITHIN FIVE (5) SECONDS OF PRESSING THE LOCK BUTTON UNTIL THE TURN SIGNAL LIGHTS TURN ON. WHENEVER AN APPLIED VEHICLE HAS A CONCERN WITH THE REMOTE ENGINE START (RES) FEATURE NOT WORKING PROPERLY, MAKE SURE TO VERIFY THE INCIDENT BEFORE STARTING ANY DIAGNOSIS AND/OR REPLACING PARTS. FOR A BETTER UNDERSTANDING OF THE RES SYSTEM, REFER TO SECTION 3: ""PRE-DRIVING CHECKS AND ADJUSTMENTS > REMOTE ENGINE START OF THE APPLIED VEHICLE’S OWNER’S MANUAL. WHEN DIAGNOSING RES OPERATION, USE THE SUPPLEMENTAL RES SERVICE INFORMATION AND SUPPLEMENTAL DIAGNOSIS TABLE (STARTING ON PAGE 2) IN ADDITION TO THE ESM."
ITB09-059D2017-02-13. Service bulletin. ELECTRICAL SYSTEM:12V/24V/48V BATTERY. "INTELLIGENT KEY BATTERY VOLTAGE CHECK AND REPLACEMENT THIS BULLETIN HAS BEEN SUPERSEDED BY ITB15-026. INFINITI; SIGNAL TECH-II INTELLIGENT KEY BATTERY TEST AND SIGNAL CHECK PLEASE DISCARD PREVIOUS VERSIONS OF THIS BULLETIN."
R1621 2016 QX602017-02-09. Service bulletin. ELECTRICAL SYSTEM. "REAR O2 SENSOR VOLUNTARY EMISSIONS RECALL CAMPAIGN INFINITI IS CONDUCTING A VOLUNTARY EMISSIONS RECALL CAMPAIGN TO UPDATE THE ELECTRONIC CONTROL MODULE (ECM) SOFTWARE ON CERTAIN MODEL YEAR 2015-16 INFINITI QX60 VEHICLES. UNDER CERTAIN CONDITIONS, THE REAR OXYGEN (O2) SENSOR SIGNAL COULD FAIL, RESULTING IN THE REAR OXYGEN (O2) SENSOR OBD MONITOR BEING DISABLED WITHOUT THE CLIENT BEING ALERTED. INFINITI PLANS TO BEGIN NOTIFYING OWNERS OF AFFECTED VEHICLES IN AUGUST, ASKING THEM TO BRING THEIR VEHICLES TO AN AUTHORIZED INFINITI RETAILER. ***** WHAT RETAILERS SHOULD DO**** 1. VERIFY IF VEHICLES ARE AFFECTED BY THIS VOLUNTARY EMISSION RECALL CAMPAIGN USING SERVICE COMM I.D. R1621. NOTE: NEW VEHICLES IN RETAILER INVENTORY CAN BE ALSO BE IDENTIFIED USING DCS (SALES-> VEHICLE INVENTORY, AND FILTER BY OPEN CAMPAIGN). - REFER TO IPSB 15-286 FOR ADDITIONAL INFORMATION 2. THE SUBJECT VEHICLES ARE NOT ON SALES HOLD, BUT FOR CLIENT CONVENIENCE, RETAILERS ARE ENCOURAGED TO PERFORM THIS CAMPAIGN ON ANY AFFECTED VEHICLES IN THEIR INVENTORY PRIOR TO SALE, LEASE, OR TRADE. 3. RETAILERS SHOULD USE ITB16-027 TO CORRECT ANY VEHICLES SUBJECT TO THIS CAMPAIGN. 4. ONCE REPAIRED, RETAILER SHOULD SUBMIT A WARRANTY CLAIM AND RELEASE THE VEHICLE."
REVISION1-PC4542017-02-07. Service bulletin. EQUIPMENT. "THIS ANNOUNCEMENT HAS BEEN REVISED TO CLARIFY THIS ACTIVITY IS NOT AN OFFICIAL STOP SALE. RETAILERS MAY SELL VEHICLES THAT HAVE NOT BEEN UPGRADED. PLEASE REFER TO ADDITIONAL Q&A SUPPLIED IN THIS DOCUMENT. PLEASE DISCARD EARLIER VERSIONS OF THIS BULLETIN. ON FEBRUARY 26TH, INFINITI ANNOUNCED THAT IT WAS SENDING A REMINDER NOTIFICATION TO CLIENTS AFFECTED BY AT&T’S PLANNED DISCONTINUATION OF THE 2G CELLULAR NETWORK. IN LATE SUMMER 2016, INFINITI PLANS TO PROVIDE FURTHER INFORMATION TO AFFECTED CLIENTS REGARDING OPTIONS TO HAVE THEIR TELEMATICS UNITS UPDATED. AT THIS TIME, INFINITI IS CONDUCTING A RETAILER INVENTORY SERVICE ACTION ON AFFECTED UNITS IN RETAILER INVENTORY TO REPLACE THE 2G-COMPATIBLE TELEMATICS CONTROL UNIT WITH A TELEMATICS CONTROL UNIT DESIGNED TO CONNECT TO THE AT&T 3G CELLULAR NETWORK. THE AFFECTED VEHICLES ARE EITHER CURRENTLY IN RETAILER INVENTORY OR ASSIGNED AND IN TRANSIT TO THE RETAILER. INFINITI REQUESTS THESE VEHICLES BE UPDATED PRIOR TO SALE TO ENABLE CLIENTS TO ACCESS AVAILABLE INFINITI CONNECTION™ FEATURES, INCLUDING AUTOMATIC COLLISION NOTIFICATION AND EMERGENCY CALLING. THERE ARE APPROXIMATELY 142 Q50 VEHICLES IN RETAILER INVENTORY THAT ARE EQUIPPED WITH TELEMATICS CONTROL UNITS DESIGNED TO CONNECT TO THE 2G CELLULAR NETWORK. HOWEVER, THE HARDWARE UPGRADE SERVICE PROCEDURE IS NOT AVAILABLE AT THIS TIME. PLEASE DO NOT TAKE ANY ACTION AT THIS TIME ON Q50 VEHICLES THAT ARE EQUIPPED WITH A 2G-COMPATIBLE TELEMATICS CONTROL UNIT. FURTHER INSTRUCTIONS WILL BE PROVIDED AT A LATER DATE FOR THE TCU UPGRADE ON AFFECTED Q50 VEHICLES. INFINITI EXPECTS THIS COMMUNICATION TO OCCUR IN LATE SUMMER 2016. IMPORTANT: RETAILERS ARE REQUESTED TO INSTALL A 3G-COMPATIBLE TELEMATICS CONTROL UNIT IN VEHICLES AFFECTED BY THIS SERVICE ACTION PRIOR TO RETAIL TO ENSURE CLIENT SATISFACTION."
PC4542017-02-07. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. "ON FEBRUARY 26TH, INFINITI ANNOUNCED THAT IT WAS SENDING A REMINDER NOTIFICATION TO CLIENTS AFFECTED BY AT&T’S PLANNED DISCONTINUATION OF THE 2G CELLULAR NETWORK. IN LATE SUMMER 2016, INFINITI PLANS TO PROVIDE FURTHER INFORMATION TO AFFECTED CLIENTS REGARDING OPTIONS TO HAVE THEIR TELEMATICS UNITS UPDATED. AT THIS TIME, INFINITI IS CONDUCTING A RETAILER INVENTORY SERVICE ACTION ON AFFECTED UNITS IN RETAILER INVENTORY TO REPLACE THE 2G-COMPATIBLE TELEMATICS CONTROL UNIT WITH A TELEMATICS CONTROL UNIT DESIGNED TO CONNECT TO THE AT&T 3G CELLULAR NETWORK. THE AFFECTED VEHICLES ARE EITHER CURRENTLY IN RETAILER INVENTORY OR ASSIGNED AND IN TRANSIT TO THE RETAILER. INFINITI REQUESTS THESE VEHICLES BE UPDATED PRIOR TO SALE TO ENABLE CLIENTS TO ACCESS AVAILABLE INFINITI CONNECTION™ FEATURES, INCLUDING AUTOMATIC COLLISION NOTIFICATION AND EMERGENCY CALLING. THERE ARE APPROXIMATELY 142 Q50 VEHICLES IN RETAILER INVENTORY THAT ARE EQUIPPED WITH TELEMATICS CONTROL UNITS DESIGNED TO CONNECT TO THE 2G CELLULAR NETWORK. HOWEVER, THE HARDWARE UPGRADE SERVICE PROCEDURE IS NOT AVAILABLE AT THIS TIME. PLEASE DO NOT TAKE ANY ACTION AT THIS TIME ON Q50 VEHICLES THAT ARE EQUIPPED WITH A 2G-COMPATIBLE TELEMATICS CONTROL UNIT. FURTHER INSTRUCTIONS WILL BE PROVIDED AT A LATER DATE FOR THE TCU UPGRADE ON AFFECTED Q50 VEHICLES. INFINITI EXPECTS THIS COMMUNICATION TO OCCUR IN LATE SUMMER 2016. IMPORTANT: RETAILERS SHOULD NOT SELL OR TRADE ANY AFFECTED VEHICLES IN RETAILER INVENTORY SUBJECT TO THIS SERVICE ACTION UNTIL THE 3G-COMPATIBLE TELEMATICS CONTROL UNIT HAS BEEN INSTALLED."
EC16-0082016-07-07. Service bulletin. ELECTRICAL SYSTEM. SUMMARY TO BE PROVIDED ON A FUTURE DATE.
EL16-0142016-07-07. Service bulletin. ELECTRICAL SYSTEM. SUMMARY TO BE PROVIDED ON A FUTURE DATE.
AT15-007E2016-07-07. Service bulletin. ENGINE. SUMMARY TO BE PROVIDED ON A FUTURE DATE.
ITB15-011B2016-07-07. Service bulletin. ENGINE; POWER TRAIN:AUTOMATIC TRANSMISSION. SUMMARY TO BE PROVIDED ON A FUTURE DATE.
AT14-017B2016-07-07. Service bulletin. ENGINE. SUMMARY TO BE PROVIDED ON A FUTURE DATE.
ITB13-055A2016-07-07. Service bulletin. ELECTRICAL SYSTEM. SUMMARY TO BE PROVIDED ON A FUTURE DATE.
ITB14-042A2016-06-22. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. SUMMARY TO BE PROVIDED ON A FUTURE DATE.
PC-3932015-11-24. Service bulletin. EQUIPMENT. INFINITI: AN INVENTORY INSPECTION FOR CERTAIN VEHICLES WAS CONDUCTED AND IS NO LONGER NECESSARY TO BE PERFORMED AND THE VEHICLES CAN NOW BE RELEASED. MODEL 2015 QX60. *PE
ITB-14-0512015-02-20. Service bulletin. VEHICLE SPEED CONTROL; VEHICLE SPEED CONTROL:CRUISE CONTROL. INFINITI: ON SOME VEHICLES, THE FORWARD COLLISION WARNING (FCW) MALFUNCTION HAS BEEN OR IS ON AND FLUID LEVEL FOR BRAKES IS NORMAL AND THE ABS CONTROL UNIT NEEDS PROGRAMMING, PER SERVICE PROCEDURE. MODEL 2013-14 JX35, QX60, 2014-15 Q50. *PE UPDATED 9/10/15. *PE

The summaries are NHTSA's. Each bulletin's page links NHTSA's copy of the manufacturer's document.