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Service bulletin ITB16-039

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10091573
Published by NHTSA2017-02-14
Manufacturer's numberITB16-039
Manufacturer's date2016-09-27
NHTSA componentLATCHES/LOCKS/LINKAGES:DOORS:LATCH

NHTSA's summary

"2014-2016 QX60; DOORS DIFFICULT TO CLOSE WITH TEMPERATURES BELOW FREEZING IF YOU CONFIRM: THE FOLLOWING INCIDENT, OR THE CUSTOMER REPORTS THIS INCIDENT: - THE VEHICLE HAS BEEN SETTING (NOT RUNNING) IN TEMPERATURES BELOW 14°F (-10°C) FOR AN EXTENDED PERIOD (SUCH AS OVERNIGHT). THEN - A SIDE DOOR IS OPENED. THEN - THE DOOR IS DIFFICULT TO CLOSE/LATCH, WILL NOT CLOSE/LATCH WITH NORMAL PRESSURE; REQUIRES ADDITIONAL EFFORT TO CLOSE/LATCH, OR THE DOOR MAY ONLY LATCH HALF WAY. THEN - THE DOOR WILL CLOSE/LATCH NORMALLY WHEN THE VEHICLE HAS WARMED UP (VEHICLE LEFT IN THE SUN, MOVED INDOORS, OR DRIVEN FOR SEVERAL MINUTES). NOTE: O THE ABOVE INCIDENT DOES NOT APPLY TO A REAR HATCH (BACK DOOR). O THE ABOVE INCIDENT, IF IT SHOULD OCCUR, COULD BE CONFIRMED OR REPORTED FOR ONE OR MORE SIDE DOORS. ACTION REPLACE THE DOOR LOCK FOR THE AFFECTED DOOR."

The document

No address for NHTSA's copy can be built for this communication. Ask the dealer for it by the manufacturer's number.

Components

Latches and locks, Door latch

Vehicles listed
INFINITI QX602014, 2015, 2016
INFINITI QX60 HYBRID2014, 2015, 2016 (the catalog's model; the bulletin names a series or trim of it)

Listing a model year does not mean every vehicle of it is concerned: the document says which.