Service bulletins for the 2017 Infiniti QX30
A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.
137 on file from NHTSA, as of 2026-10-19.
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Only bulletins with component: Latches and locks are shown. Show all
| REVISION 1 - PG8 | 2018-07-23. Service bulletin. LATCHES/LOCKS/LINKAGES; EQUIPMENT; CHILD SEAT:LATCH CONNECTOR/CLIP. Owner Manual Addendum Voluntary Service Campaign UPDATE June 28, 2018 Please discard earlier versions of this bulletin. The original announcement from June 20, 2018 has been revised to include the following: - Retailers can use the claims information listed below for affected vehicles in new vehicle inventory. |
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| PG8B3 | 2018-07-23. Service bulletin. LATCHES/LOCKS/LINKAGES; EQUIPMENT; CHILD SEAT. Owner Manual Addendum Voluntary Service Campaign ***** Campaign Summary ***** INFINITI is providing owners of approximately 22,660 MY2017-2018 INFINITI QX30 vehicles with an Owner?s Manual addendum booklet. INFINITI discovered an error in the Owner?s Manual description for the operation of the child safety lock. The addendum booklet provides corrected instructions for the proper operator operation of the manual engagement of the child safety lock. Clients will be asked to place the addendum booklet inside the Owner?s Manual. ***** What Retailers Should Do ***** 1. Verify if new vehicles in their inventory are affected by this Voluntary Service Campaign using Service Comm or DBS National Service History ? Open Campaign I.D. PG8B3. - New vehicles in retailer inventory can also be identified using DBS (Sales -> Vehicle Inventory, and filter by Open Campaign). - Refer to IPSB 15-286 for additional information - SERV COMM will only be active for vehicles in new vehicle retailer inventory 2. If a retailer receives an addendum booklet for a vehicle they have retailed, currently have in their pre-owned inventory, or placed into INFINITI Courtesy Vehicle (ICV) Service, the retailer should either forward the owner?s manual addendum to the current owner or add the addendum to the owner?s manual of any vehicles they currently control. 3. Clients receiving this addendum booklet have been advised to insert this booklet into their owner?s manual. |
| ITB18-012 | 2018-05-07. Service bulletin. LATCHES/LOCKS/LINKAGES:DOORS:LATCH; ENGINE; ELECTRICAL SYSTEM. 2017-2018 QX30; DEACTIVATION AND ACTIVATION OF INTELLIGENT KEYS SERVICE INFORMATION Intelligent Keys, for the Applied Vehicles, have a feature that allows them to be deactivated to save battery power when Intelligent Key is not being used for extended periods of time. While the Intelligent Keys are deactivated, the following vehicle features will also be inactive: - Door Lock/Unlock cannot be operated by touching the request switch on the outside door handle. - Vehicle will display ?key not detected? message. - Engine will not start unless the Intelligent Key is inserted in the ignition lock. IMPORTANT: - Do not replace the Intelligent Key to resolve these concerns. - Please inform the customer of this feature. DEACTIVATING AND RE-ACTIVATION: NOTE: For the purposes of deactivation/activation, the vehicle does not have to be nearby. To Deactivate - Press the lock button on the Intelligent Key twice in rapid succession. The battery check lamp on the Intelligent Key will light up twice briefly and Intelligent Key is deactivated. To Activate - Press any button on the Intelligent Key or insert the Intelligent Key into the ignition lock. The Intelligent Key is now activated and all of its associated features are available again. NOTE: See page 2 for examples of how to remove the Start/Stop push button from those vehicle that are equipped with them. |
The summaries are NHTSA's. Each bulletin's page links NHTSA's copy of the manufacturer's document.