Service bulletin ITB18-012

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

NHTSA's summary

2017-2018 QX30; DEACTIVATION AND ACTIVATION OF INTELLIGENT KEYS SERVICE INFORMATION Intelligent Keys, for the Applied Vehicles, have a feature that allows them to be deactivated to save battery power when Intelligent Key is not being used for extended periods of time. While the Intelligent Keys are deactivated, the following vehicle features will also be inactive: - Door Lock/Unlock cannot be operated by touching the request switch on the outside door handle. - Vehicle will display ?key not detected? message. - Engine will not start unless the Intelligent Key is inserted in the ignition lock. IMPORTANT: - Do not replace the Intelligent Key to resolve these concerns. - Please inform the customer of this feature. DEACTIVATING AND RE-ACTIVATION: NOTE: For the purposes of deactivation/activation, the vehicle does not have to be nearby. To Deactivate - Press the lock button on the Intelligent Key twice in rapid succession. The battery check lamp on the Intelligent Key will light up twice briefly and Intelligent Key is deactivated. To Activate - Press any button on the Intelligent Key or insert the Intelligent Key into the ignition lock. The Intelligent Key is now activated and all of its associated features are available again. NOTE: See page 2 for examples of how to remove the Start/Stop push button from those vehicle that are equipped with them.

The document

• NHTSA's copy of the document (PDF)
• If that address does not open, try this one

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Electrical system, Engine, Latches and locks, Door latch

Listing a model year does not mean every vehicle of it is concerned: the document says which.

• Bulletins for another vehicle
• Report an error on this page
• Report an error by email