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Service bulletins for the 2018 Infiniti Q60

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

155 on file from NHTSA, as of 2026-10-19.

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Only bulletins with component: Steering are shown. Show all

Bulletins, newest first
ITB18-0212018-06-18. Service bulletin. STEERING; ELECTRICAL SYSTEM. DAST CALIBRATION (MODE1) INCOMPLETE OR C13E9-00/C13EB-00 UNABLE TO ERASE This bulletin applies only to vehicles equipped with Direct Adaptive Steering (DAST). SERVICE INFORMATION This bulletin has information for two services for which a technician may need additional help: - While performing DAST CALIBRATION (MODE1), the calibration may stop or will not start. - DTC C13E9-00 (BOOTING ANGLE PROCESSING) and C13EB-00 (BOOTING ANGLE PROCESSING) are stored and cannot be erased. The above conditions may indicate that DAST CALIBRATION (MODE1) was not performed correctly or was not completed correctly. Use the SERVICE PROCEDURE in this bulletin as an aid to correctly perform and complete DAST CALIBRATION MODE 1. NOTE: - The SERVICE PROCEDURE in this bulletin does not contain all of the required steps. - The Electronic Service Manual (ESM) must be used together with this bulletin. - This bulletin contains additional clarification as an aid to perform DAST CALIBRATION MODE 1.
REVISION 1 - P832018-02-21. Service bulletin. POWER TRAIN; WHEELS; STEERING. Electronic Power Steering (EPS) Voluntary Service Campaign This bulletin applies to vehicles equipped with RWD (Rear Wheel Drive) and EPS (Electronic Power Steering). UPDATE January 26, 2018 Please discard earlier versions of this bulletin The announcement from January 20, 2018 has been revised to include: - 205 retailed vehicles are being added to the previously announced quality action
PC609 2018 Q60 E2018-02-21. Service bulletin. POWER TRAIN; STEERING. Electronic Power Steering (EPS) Quality Assurance Hold This bulletin applies to vehicles equipped with RWD (Rear Wheel Drive) and EPS (Electronic Power Steering). ***** Retailer Announcement ***** Effective immediately, INFINITI is placing a temporary retailer inventory quality hold on 504 specific 2018 Q60 RWD Sport and RWD Red Sport vehicles equipped with EPS and identified in Service Comm. INFINITI has learned the software for the electronic power steering system may not be at the current production level. INFINITI is investigating this and anticipates having revised software available by the week of January 15, 2018. Further instructions will be sent when the software is available. ***** What Retailers Should Do ***** 1. Verify if vehicles are affected by this quality hold using Service Comm I.D. PC609 - New vehicles in retailer inventory can also be identified using DCS (Sales-> Vehicle Inventory, and filter by Open Campaign). - Refer to IPSB 15-286 for additional information - Please continue to check newly arriving inventory for quality hold applicability. 2. Please do not drive, sell, or trade the specific 2018 Q60 vehicles in retailer inventory subject to this quality hold. ***** Retailer Responsibility ***** It is the retailer?s responsibility to check Service Comm or DBS National Service History - Open Campaigns using the appropriate campaign I.D for the hold status on each affected vehicle currently in new vehicle inventory.
P8301 2018 Q602018-02-21. Service bulletin. STEERING; POWER TRAIN; WHEELS. Electronic Power Steering (EPS) Retailer Inventor This bulletin applies to vehicles equipped with RWD (Rear Wheel Drive) and EPS (Electronic Power Steering). ***** Retailer Announcement *****INFINITI is updating the previously announced quality hold (PC609) from January 11, 2018 and is now instructing retailers to reprogram Electronic Power Steering (EPS) software to the most current production level on 514 specific 2018 Q60 RWD Sport and RWD Red Sport vehicles equipped with EPS. A new campaign ID (P8301) has been assigned to differentiate which vehicles have received updated software. This campaign ID will replace PC609 in Service Comm and DBS National Service History on January 20, 2018.***** What Retailers Should Do ***** PLEASE FOLLOW THE ATTACHED REPAIR INSTRUCTIONS: 1. Verify if vehicles are affected by this quality action using Service Comm or DBS National Service History ? Open Campaign I.D. P8301 - New vehicles in retailer inventory can also be identified using DCS (Sales-> Vehicle Inventory, and filter by Open Campaign). - Refer to IPSB 15-286 for additional information - Please continue to check newly arriving inventory for quality action applicability. 2. Please do not drive, sell, or trade the specific 2018 Q60 vehicles in retailer inventory subject to this quality action until the updated software has been installed. 3. Use the attached procedure to install the updated software. 4. The service department should submit the applicable warranty claim for the action performed so it can be closed on Service Comm and release the vehicle. ***** Retailer Responsibility ***** It is the retailer?s responsibility to check Service Comm or DBS National Service History ? Open Campaigns using the appropriate campaign I.D for the quality action status on each affected vehicle currently in new vehicle inventory. INFINITI requires retailers to perform this repair on applicable new vehicles in inventory prior to being retailed to ensure client satisfaction.
ITB18-0042018-02-21. Service bulletin. STEERING:ELECTRIC POWER ASSIST SYSTEM; POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM); STEERING. VOLUNTARY SERVICE CAMPAIGN 2018 Q60 SPORT; POWER STEERING CONTROL MODULE REPROGRAMMING This bulletin applies to vehicles equipped with RWD (Rear Wheel Drive). INTRODUCTION Infiniti is conducting this voluntary service campaign on certain specific model year 2018 Q60 Sport and 2018 Q60 Red Sport vehicles equipped with Rear Wheel Drive (RWD) to reprogram the power steering control module. This service will be performed at no charge to the customer for parts or labor. IDENTIFICATION NUMBER Infiniti has assigned identification number P8301 to this campaign. This number must appear on all communication and documentation of any nature dealing with this campaign. DEALER RESPONSIBILITY Retailers are to repair vehicles falling within range of this campaign that enter the service department. This includes vehicles purchased from private parties, vehicles presented by transient (tourists) owners, and vehicles in a Retailer?s inventory.

The summaries are NHTSA's. Each bulletin's page links NHTSA's copy of the manufacturer's document.