Service bulletins for the 2014 GMC Sierra
A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.
3324 on file from NHTSA, as of 2026-10-19.
By type
By component
By trouble code
By topic
| PI0345E | 2018-06-04. Service bulletin. EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. This preliminary informational bulletin provides inspection and repair information that may be helpful to correct customer concerns of XM/Cellular Mobile Phone/OnStar® antenna looseness or damage, XM/Cellular/OnStar® reception performance degraded, rattle/flutter/squeak noise, wind noise/whistle at highway speeds, and/or a water leak on headliner at sunvisor. |
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| 07-06-03-009C | 2018-06-04. Service bulletin. ELECTRICAL SYSTEM. This informational bulletin adds 2011 - 2014 model years to information on voltmeter gauge fluctuation due to regulated voltage control system and concerns about camper/trailer battery charging. |
| PIT5313B | 2018-06-04. Service bulletin. EQUIPMENT. This Preliminary Information communication provides information to the technician about vehicles that have paint peeling from the anti-chip area. Technician should test another panel on a clean surface above room temperature. Technician will use a 2 inch wide piece of masking tape to the body, and pull upward quickly. If the paint flakes or peels away, the panel in question should be repaired. |
| PIT5387 | 2018-06-04. Service bulletin. EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. This Preliminary Information communication provides information to the technician about vehicles that may have a radio, Instrument Panel Cluster, and Heater-Vent-Air Conditioning display going blank also the Bluetooth connection drops when operating the snow plow. Dealer should communicate to the customer engineering is aware of this concern and working on this issue. |
| PIT5285A | 2018-06-04. Service bulletin. EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. This Preliminary Information communication provides information to the technician about vehicles that may have a radio display does not always return to the previous call/source screen when a Bluetooth call has ended and/or that the call timer may continue to flash and increment. The call/source screen staying displayed is a normal operating characteristic and cannot be changed. Technician should updated the Human Machine Interface to prevent the call timer from flashing and incrementing after the call has ended. |
| PIP5259D | 2018-06-04. Service bulletin. ENGINE AND ENGINE COOLING. This Preliminary Information communication provides information to the technician about vehicles with a Service Engine Soon Malfunction Indicator Lamp on and a misfire or a tick noise. Technician may find a Diagnostic Trouble Code P0300 set. If Service Information diagnosis does not isolate the cause of this concern inspect the valve operation. If the valve or valves are not moving the replace the Active Fuel Management lifters and guide on the bank with the concern and the Valve Lifter Oil Assembly. |
| PIT5253B | 2018-06-04. Service bulletin. ENGINE AND ENGINE COOLING. This Preliminary Information communication provides information to the technician about vehicles that may have an intermittent crank / no start concern. Technician may find a Diagnostic Trouble Code in the Engine Control Module P1682. Technician will need to follow published Service Information diagnostics for the Diagnostic Trouble Code. If Service Information diagnostics lead to a root cause of the concern technician should replace the Engine Controls Ignition Relay # 70 with part number 13595908. |
| PIT5393 | 2018-06-04. Service bulletin. ELECTRICAL SYSTEM. This Preliminary Information communication provides information to the technician about vehicles that may have battery draw complaint. Technician should not replace the Instrument Panel Cluster for this concern. Technician should test the battery on the vehicle before performing any diagnostics. Low voltage can be caused by a number of reasons discharged battery, battery cable connections, infrequent usage, extended storage, short trip driving, extended key on accessory usage with the engine off, charging issues, and aftermarket electrical accessories. |
| PIC5161E | 2018-06-04. Service bulletin. EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. This Preliminary Information communication provides information to the technician about vehicles that the radio can be turned on after turning the ignition off and opening the driver?s door. The radio can then be turned back on after the vehicle's Retained Accessory Power has been canceled by simply pressing the power button on the radio. This is a normal characteristic of the key off operation. |
| PIP5250E | 2018-06-04. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. This Preliminary Information communication provides information to the technician about vehicles that may have a Service 4WD message on the Driver Information Center when operated below 10 degrees Fahrenheit (-12 Celsius). Technician may find C0398 or C0326 stored in the Transfer Case Control Module. For vehicles with Regular Production Option Code NQH and NQ6 and only setting Diagnostic Trouble Codes C0398 or C0398 and C0326 the replacement of the actuator motor will correct the concern. Dealer will need to contact General Motors Product Quality Center for further assistance. For vehicles with Regular Production Option Code NQH and NQ6 with other transfer case Diagnostic Trouble Codes. If the vehicle had a Diagnostic Trouble Code C0398 in the transfer case control module stored with any other codes such as C0392, C0396, C0306 or other codes related to rotational position sensor or actuator position sensor it is likely that is causing a C0398 to set and replacement of the actuator will likely not repair the vehicle. For vehicles with Regular Production Option Code NP0 and only have a Diagnostic Trouble Code C0398 stored in the transfer case control module, the technician should insure the transfer case control module calibrations are up-to-date in Tis2Web. |
| PIT5386 | 2018-06-04. Service bulletin. ELECTRICAL SYSTEM; BACK OVER PREVENTION. This Preliminary Information communication provides information to the technician about vehicles that are found to have a back-up alarm inoperative during the Pre-Delivery Inspection. On trucks equipped with the Back Up Alarm (RPO 8S3), the alarm will be intentionally left disconnected from the assembly plant. Technician will reroute the harness and plug it in. |
| PIT5391 | 2018-06-04. Service bulletin. ELECTRICAL SYSTEM:WIRING; ELECTRICAL SYSTEM. This Preliminary Information communication provides information to the technician on how to diagnose and repair vehicles that have a no crank or a start and then immediate stall, Service Engine Soon Malfunction Indicator lamp may not be on when the ignition is in the run position. Technician may find Diagnostic Trouble Codes P0513 and or P262B may also be set. Technician will pulled the driver sill plate and inspect the wiring for damaged or corroded circuits. Technician will repair any damaged or corroded circuits. |
| PIT5365B | 2018-06-04. Service bulletin. EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. This Preliminary Information communication provides information to the technician on how the radio display gets the air ambient temperature. On 1500 series trucks and all sport utility vehicle with regular production option code IO3 radio the ambient air temperature sensor is hard wired to the engine control module and then the signal goes on high speed local area network to the body control module from there on low speed local area network to the radio. On 1500 series trucks and all sport utility vehicle with regular production option code IO4, IO5, or IO6 the ambient air temperature sensor is hard wired to the engine control module and then the signal goes on high speed local area network to the body control module from there on low speed local area network to the radio then Most 50 Bus to the Human Machine Interface. On 2500/3500 series trucks production option code IO3 radio the ambient air temperature sensor is hard wired to the instrument panel cluster and then the signal goes on low speed local area network to the radio. On 2500/3500 series trucks production option code IO4, IO5, or IO6 radio the ambient air temperature sensor is hard wired to the instrument panel cluster and then the signal goes on low speed local area network to the radio then Most 50 Bus to the Human Machine Interface. |
| PIT5236C | 2018-06-04. Service bulletin. EQUIPMENT. This Preliminary Information communication provides information to the technician about vehicle that may OnStar inoperative and Navigation/GPS/Compass issues. Technician may find Diagnostic Trouble Codes B101D sym 3C and or F0. Technician will gather data using a scan tool and contact General Motors Technical Assistance Center for further assistance. After approval technician will replace the OnStar module. |
| PIP5250D | 2018-06-04. Service bulletin. ENGINE AND ENGINE COOLING. This Preliminary Information communication provides information to the technician about vehicles that may have a Service 4WD message on the Driver Information Center when operated below 10 degrees Fahrenheit (-12 Celsius). Technician may find C0398 or C0326 stored in the Transfer Case Control Module. For vehicles with Regular Production Option Code NQH and NQ6 and only setting Diagnostic Trouble Codes C0398 or C0398 and C0326 the replacement of the actuator motor will correct the concern. Dealer will need to contact General Motors Product Quality Center for further assistance. For vehicles with Regular Production Option Code NQH and NQ6 with other transfer case Diagnostic Trouble Codes. If the vehicle had a Diagnostic Trouble Code C0398 in the transfer case control module stored with any other codes such as C0392, C0396, C0306 or other codes related to rotational position sensor or actuator position sensor it is likely that is causing a C0398 to set and replacement of the actuator will likely not repair the vehicle. For vehicles with Regular Production Option Code NP0 and only have a Diagnostic Trouble Code C0398 stored in the transfer case control module, the technician should insure the transfer case control module calibrations are up-to-date in Tis2Web. |
| PIP5133D | 2018-06-04. Service bulletin. FUEL SYSTEM, DIESEL; EQUIPMENT; FUEL SYSTEM, GASOLINE; FUEL SYSTEM, OTHER:FUEL INJECTION SYSTEM; EQUIPMENT:MECHANICAL. This Preliminary Information communication advises the technician that the part restriction has ended on the 6.6L Duramax Diesel Engine Fuel Injection Pump Part numbers 12645102, 12658095 and 12661059. |
| PIT5380 | 2018-06-04. Service bulletin. SEATS. This Preliminary Information communication provides information to the technician about vehicle that may have a front driver's or passenger's seat back may lean or be turned outward. Technician will need to remove the seat bottom trim cover and reinstall it completely and squarely to the cushion to correct the concern. |
| PIT5293A | 2018-06-04. Service bulletin. EQUIPMENT:APPLIANCE:AIR CONDITIONER; EQUIPMENT. This Preliminary Information communication provides information to the technician about vehicle that may have a the Heater-Vent-Air Conditioning turning unwanted at start up after it was put in the off position before the vehicle was keyed off. This is normal operation when the vehicle is equipped with Regular Production Option Code C67 Manual Heater-Vent-Air Conditioning. |
| PIT5374A | 2018-06-04. Service bulletin. EXTERIOR LIGHTING:HEADLIGHTS. This Preliminary Information communication provides information to the technician about vehicles with poor headlight performance when driving in very dark rural areas. Technician should perform normal diagnostics first. If no issue found or the customer is still has complaint the Body Control Module for vehicles built before 12/23/14 at Flint Assembly (11th Vehicle Identification Number Digit "F"), 1/13/15 at Silao Assembly (11th Vehicle Identification Number Digit "G") or 1/16/15 at Ft. Wayne Assembly (11th Vehicle Identification Number Digit "Z"). Technician should replace both headlights with part number 23342527. After the headlights are replaced a headlamp aiming procedure should be performed. |
| PIT5377 | 2018-06-04. Service bulletin. SERVICE BRAKES. This Preliminary Information communication provides information to the technician about vehicle with low miles that may have uneven front brake wear. Technician may find an inner pad worn out more than the outside. Technician will need to call General Motors Technical Assistance Center for further assistance. |
| PIT5411A | 2018-06-04. Service bulletin. EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. This Preliminary Information communication advises the technician that the Human Machine Interface, Radio or Tuner, radio controls, Integrated Center Stack, display, and Media Disc Players are placed on restriction through the General Motors Technical Assistance Center. Dealer will need to contact General Motors Technical Assistance Center for further assistance. |
| PIC6075 | 2018-06-04. Service bulletin. EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM). This Preliminary Information communication provides information to the technician about vehicles that navigation system has inaccurate estimated time of arrival. This is a normal operating characteristic of the New Generation Infotainment system. |
| PIP5007E | 2018-06-04. Service bulletin. ENGINE AND ENGINE COOLING:EXHAUST SYSTEM. This Preliminary Information communication advises the technician that vehicles with engine Regular Production Option Code LGH or LML may have an Exhaust Fluid Quality Poor message displayed on the Driver Information Center. Technician will need to complete the current Service Information diagnostic for any current Diagnostic Trouble Codes or symptoms found. If an Exhaust Fluid Quality Poor message is displayed with a specific Diagnostic Trouble Code, use that specific Service Information diagnostic, and repair the vehicle as necessary. If the dealer has found an Exhaust Fluid Quality Poor message with no Diagnostic Trouble Code, diagnose the condition using the current Service Information diagnosis for Diagnostic Trouble Code P20EE / P207F (P2BAD for 2012 and newer model years). After making repairs use the Service Information Document titled "Reductant Fluid Quality Test (With or without Diagnostic Trouble Codess)" to evaluate and clear the Exhaust Fluid Quality Poor Driver Information Center message. |
| PIP5250C | 2018-06-04. Service bulletin. POWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE). This Preliminary Information communication provides information to the technician about vehicles that may have a Service 4WD message on the Driver Information Center when operated below 10 degrees Fahrenheit (-12 Celsius). Technician may find C0398 or C0326 stored in the Transfer Case Control Module. For vehicles with Regular Production Option Code NQH and NQ6 and only setting Diagnostic Trouble Codes C0398 or C0398 and C0326 the replacement of the actuator motor will correct the concern. Dealer will need to contact General Motors Product Quality Center for further assistance. |
| PIP5259C | 2018-06-04. Service bulletin. ENGINE; FUEL SYSTEM, GASOLINE. This Preliminary Information communication provides information to the technician about vehicles with a Service Engine Soon Malfunction Indicator Lamp on and a misfire or a tick noise. Technician may find a Diagnostic Trouble Code P0300 set. If Service Information diagnosis does not isolate the cause of this concern inspect the valve operation. If the valve or valves are not moving the replace the Active Fuel Management lifters and guide on the bank with the concern and the Valve Lifter Oil Assembly. |
The summaries are NHTSA's. Each bulletin's page links NHTSA's copy of the manufacturer's document.