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Service bulletins for the 2002 GMC Sierra

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

659 on file from NHTSA, as of 2026-10-19.

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Only bulletins with component: Equipment and accessories are shown. Show all

Bulletins, newest first
PI0281D2021-04-26. Service bulletin. EQUIPMENT ADAPTIVE/MOBILITY; STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS. Underbody Component Corrosion The following information may be helpful when addressing underbody component corrosion with customers. Some customers may comment that one or more of their vehicle's underbody components are showing some form of corrosion. This corrosion may be red in appearance (rust) if the component is steel, forged iron or cast iron. This corrosion may also be grey or white in color if the component is constructed of an aluminum alloy.
PI0281D2021-04-26. Service bulletin. STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS; EQUIPMENT ADAPTIVE/MOBILITY. Underbody Component Corrosion The following information may be helpful when addressing underbody component corrosion with customers. Some customers may comment that one or more of their vehicle's underbody components are showing some form of corrosion. This corrosion may be red in appearance (rust) if the component is steel, forged iron or cast iron. This corrosion may also be grey or white in color if the component is constructed of an aluminum alloy.
99-08-51-007F2021-04-26. Service bulletin. EQUIPMENT; WHEELS; EQUIPMENT ADAPTIVE/MOBILITY. Refinishing Aluminum Wheels This bulletin updates General Motor's position on refinishing aluminum wheels. GM does not endorse any repairs that involve welding, bending, straightening o re-machining. Only cosmetic refinishing of the wheel's coatings, using recommended procedures, is allowed. Evaluating Damage In evaluating damage, it is the GM Dealer's responsibility to inspect the wheel for corrosion, scrapes, gouges, etc. The Dealer must insure that such damage is not deeper than what can be sanded or polished off. The wheel must be inspected for cracks. If cracks are found, discard the wheel. Any wheels with bent rim flanges must not be repaired or refinished. Wheels that have been refinished by an outside company must be returned to the same vehicle. The Dealer must record the wheel ID stamp or the cast date on the wheel in order to assure this requirement. Refer to Refinisher's Responsibility — Outside Company later in this bulletin.
99-08-51-007F2021-04-26. Service bulletin. EQUIPMENT ADAPTIVE/MOBILITY; WHEELS; EQUIPMENT. Refinishing Aluminum Wheels This bulletin updates General Motor's position on refinishing aluminum wheels. GM does not endorse any repairs that involve welding, bending, straightening o re-machining. Only cosmetic refinishing of the wheel's coatings, using recommended procedures, is allowed. Evaluating Damage In evaluating damage, it is the GM Dealer's responsibility to inspect the wheel for corrosion, scrapes, gouges, etc. The Dealer must insure that such damage is not deeper than what can be sanded or polished off. The wheel must be inspected for cracks. If cracks are found, discard the wheel. Any wheels with bent rim flanges must not be repaired or refinished. Wheels that have been refinished by an outside company must be returned to the same vehicle. The Dealer must record the wheel ID stamp or the cast date on the wheel in order to assure this requirement. Refer to Refinisher's Responsibility — Outside Company later in this bulletin.
15-NA-0792021-04-20. Service bulletin. EQUIPMENT; ELECTRICAL SYSTEM. OnStar® Voice Fallback Number Update Some customers may have received a letter from OnStar® stating that "We recently tried to provide a software update to the OnStar® hardware in your vehicle. However, your system could not be updated remotely. As a result, some of your OnStar® system functions may not be working as expected." The customer is further instructed in this letter to "Please contact your dealer – or any dealer near you – as soon as possible to schedule an appointment for this no-cost software update. Your dealer will reprogram your OnStar® module with an update. This is for vehicles that have previously received the Canada upgrade as described in Service Bulletin #15-08-44-001F."
08-06-04-003D2021-04-20. Service bulletin. ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:GAS RECIRCULATION VALVE (EGR VALVE); EQUIPMENT. New Tool Availability — EN-48974 – EGR Cooler Pressure Tester Adapter Set to Diagnose Duramax® Diesel Engine EGR Cooler Engine Coolant Leaks into Combustion Chamber
16NA3832020-03-02. Service bulletin. EQUIPMENT ADAPTIVE/MOBILITY; EQUIPMENT; FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM. This informational bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier fuels should be used to reduce carbon build-up.
100089006G2019-11-25. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. This informational bulletin provides information for dealers how to submit a product information report (PIR) (Canada Only).
DOR-K2S2K-102019-10-21. Service bulletin. EQUIPMENT. This SKU is a Pitman Arm. The customer communication requested return of unsold inventory to inspect for the spline size. If the spline size is incorrect it will not have a tight fit with the mating component, and would lead to detectable play and/or noise when steering.
DORU5R2J092019-09-23. Service bulletin. EQUIPMENT ADAPTIVE/MOBILITY; EQUIPMENT. This SKU is an Air Door Actuator. The customer communication requested return of unsold inventory to inspect for incorrect UPC. Incorrect UPC could lead to a discrepency of inventory at the store. Incorrect UPC would have no impact to the end user as it is a box labeling issue and doesn't impact the part itself.
DORM9T7N092019-09-23. Service bulletin. EQUIPMENT; FUEL SYSTEM, GASOLINE. This SKU is a Preformed Fuel Line. The customer communication requested return of unsold inventory to inspect for damage to the braided hose and crimps. Damaged braided hoses and poor crimps can lead to immediate leaking. This issue manifests immediately if present, so would drive replacement and therefore impact the end user in time to complete installation.
PIT5570B2018-12-17. Service bulletin. EQUIPMENT; STRUCTURE:BODY:TAILGATE. This Preliminary Information communication provides the technician with weight capacity for the tailgate and cargo loops in the bed.
08-06-01-006D2018-06-04. Service bulletin. ENGINE AND ENGINE COOLING; EQUIPMENT. This informational bulletin provides information for Engine Squealing Type Noise on Start-up or Vibration Condition.
05-08-48-001C2018-06-04. Service bulletin. EQUIPMENT; VISIBILITY:WINDSHIELD. This informational bulletin provides a revision for 05-08-48-001B to add 2010-2014 model years and update Labor Operation.
08-06-04-003C2018-05-29. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL; ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:GAS RECIRCULATION VALVE (EGR VALVE). This informational bulletin advises of a new testing tool for EGR cooling pressure tester.
11-00-89-005C2018-05-29. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. This warranty administration bulletin provides information on the Clarification of Use for Dealer Empowerment Labor Operations and Customer Enthusiasm
08-08-46-004A2018-05-21. Service bulletin. ELECTRICAL SYSTEM; EQUIPMENT. This informational bulletin provides information regarding the aftermarket device interference with onstar diagnostic service.
08-08-44-015C2018-05-21. Service bulletin. EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.; EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM); ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL. This informational bulletin provides information regarding the inappropriate warranty claims submitted for damaged radios and instrument panel clusters, provides exampls on whats an acceptable for warranty and whats not
12-03-10-0022018-05-21. Service bulletin. EQUIPMENT; WHEELS. This informational bulletin provides a description of the proper wheel installation and proper wheel torque techniques used to install wheels onto vehicles
06-00-89-026J2018-05-21. Service bulletin. EQUIPMENT. This warranty administration bulletin provides information regarding customer concerns not duplicated and which labor operations to claim when the concern cannot be duplicated. Also provides information on how to submit claims within the global warranty managment.
07-08-42-006H2018-05-21. Service bulletin. EQUIPMENT; ELECTRICAL SYSTEM. This informational bulletin provides information on Available BCM Calibrations to Restore Bulb Outage Detection on Vehicles Produced by a Second Stage Manufacturer (Upfitter), Turn Signals Flash Fast after Factory Box Removed
10-00-89-017W2018-05-21. Service bulletin. EQUIPMENT; STRUCTURE; ELECTRICAL SYSTEM. This informational bulletin provides a list of newly released PI and Bulletins in regards to recent released vehicles so that vehicles can be fixed right the first time in for service.
10-08-64-002B2018-05-21. Service bulletin. EQUIPMENT; VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR. This warranty administration bulletin provides information on what should be considerd warranty damage or damage that was at fault of the cutomer and how to properly claim them on the warranty paperwork
17-NA-0732018-05-21. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. This warranty administration bulletin provides policy information with the field action courtesy transportation policy.
14-06-04-0052018-05-21. Service bulletin. EQUIPMENT; ENGINE AND ENGINE COOLING. This information bulletin advises of a new tool used to aid in installing Duramax glow plugs.

The summaries are NHTSA's. Each bulletin's page links NHTSA's copy of the manufacturer's document.