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Service bulletin 11-00-89-005C

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10138541
Published by NHTSA2018-05-29
Manufacturer's number11-00-89-005C
Manufacturer's date2012-12-17
NHTSA componentEQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

NHTSA's summary

This warranty administration bulletin provides information on the Clarification of Use for Dealer Empowerment Labor Operations and Customer Enthusiasm

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Equipment and accessories, Labels and manuals

Vehicles listed
BUICK CENTURY2002, 2003
BUICK CENTURY2005
BUICK ENCLAVE2008, 2009, 2010, 2011, 2012, 2013
BUICK ENCORE2013
BUICK LACROSSE2005, 2006, 2007, 2008, 2009, 2010, 2011, 2012, 2013
BUICK LESABRE2002, 2003, 2004, 2005
BUICK LESABRE2006
BUICK LUCERNE2006, 2007, 2008, 2009, 2010, 2011
BUICK LUCERNE2012
BUICK PARK AVENUE2002, 2003, 2004, 2005
BUICK RAINIER2004, 2005, 2006, 2007
BUICK REGAL2002, 2003, 2004
BUICK REGAL2005
BUICK REGAL2012, 2013
BUICK RENDEZVOUS2002, 2003, 2004, 2005, 2006, 2007
BUICK TERRAZA2005, 2006, 2007
BUICK TERRAZA2008
BUICK VERANO2012, 2013
CADILLAC ATS2013
CADILLAC CTS2003, 2004, 2005, 2006, 2007, 2008, 2009, 2010, 2011
CADILLAC CTS2013
CADILLAC DEVILLE2003, 2004, 2005
CADILLAC DTS2006, 2007, 2008, 2009, 2010, 2011
CADILLAC ELDORADO2002
CADILLAC ESCALADE2002, 2003, 2004, 2005, 2006, 2007, 2008, 2009, 2010, 2011, 2012, 2013
CADILLAC ESCALADE ESV2003, 2004, 2005, 2006, 2007, 2008, 2009, 2010, 2011, 2012, 2013 (the catalog's model; the bulletin names a series or trim of it)
CADILLAC ESCALADE EXT2007, 2008, 2009, 2010, 2011, 2012, 2013 (the catalog's model; the bulletin names a series or trim of it)
CADILLAC ESCALADE EXT 15002002, 2003, 2004, 2005, 2006 (the catalog's model; the bulletin names a series or trim of it)
CADILLAC SEVILLE2002, 2003, 2004
CADILLAC SRX2004, 2005, 2006, 2007, 2008, 2009, 2010, 2011, 2012, 2013
CADILLAC STS2005, 2006, 2007, 2008, 2009, 2010, 2011
CADILLAC STS2012
CADILLAC XLR2004, 2005, 2006, 2007, 2008, 2009
CADILLAC XTS2013
CHEVROLET ASTRO2002 to 2005
CHEVROLET AVALANCHE2007, 2008, 2009, 2010, 2011, 2012, 2013
CHEVROLET AVALANCHE 15002002, 2003, 2004, 2005, 2006 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET AVALANCHE 15002008 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET AVALANCHE 25002002, 2003, 2004, 2005, 2006 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET AVEO2005, 2006
CHEVROLET AVEO2009, 2010, 2011
CHEVROLET BLAZER2003, 2004, 2005
CHEVROLET C SERIES2003 to 2009
CHEVROLET CAMARO2010, 2011, 2012, 2013
CHEVROLET CAPRICE2011 to 2013
CHEVROLET CAVALIER2002, 2003, 2004, 2005
CHEVROLET CLASSIC2004 to 2006
CHEVROLET COBALT2005, 2006, 2007
CHEVROLET COBALT2009, 2010
CHEVROLET COLORADO2004, 2005, 2006, 2007, 2008, 2009, 2010, 2011, 2012
CHEVROLET CONVENTIONAL2003
CHEVROLET CORVETTE2002, 2003, 2004, 2005, 2006, 2007, 2008, 2009, 2010, 2011, 2012, 2013
CHEVROLET CRUZE2012, 2013
CHEVROLET EPICA2005
CHEVROLET EQUINOX2005
CHEVROLET EQUINOX2007, 2008, 2009, 2010, 2011, 2012, 2013
CHEVROLET EXPRESS2002, 2003, 2004, 2005, 2006, 2007, 2008, 2009, 2010, 2011, 2012, 2013
CHEVROLET HHR2006
CHEVROLET HHR2009, 2010, 2011
CHEVROLET IMPALA2002, 2003
CHEVROLET IMPALA2005, 2006, 2007, 2008, 2009, 2010, 2011, 2012, 2013
CHEVROLET MALIBU2002, 2003, 2004, 2005, 2006, 2007, 2008, 2009, 2010
CHEVROLET MALIBU2012, 2013
CHEVROLET MONTE CARLO2002, 2003, 2004, 2005, 2006
CHEVROLET PRIZM2002
CHEVROLET S102002 to 2004
CHEVROLET SILVERADO 15002002, 2003, 2004, 2005, 2006, 2007, 2008, 2009, 2010, 2011, 2012, 2013 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET SILVERADO 1500 HD2002, 2003, 2004, 2005 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET SILVERADO 25002002, 2003, 2004, 2005, 2006, 2007, 2008, 2009, 2010, 2011, 2012, 2013 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET SILVERADO 35002002, 2003, 2004, 2005, 2006, 2007, 2008, 2009, 2010, 2011, 2012, 2013 (the catalog's model; the bulletin names a series or trim of it)
CHEVROLET SONIC2012, 2013
CHEVROLET SPARK2013
CHEVROLET SSR2003, 2004, 2005, 2006
CHEVROLET SUBURBAN2002, 2003, 2004, 2005, 2006, 2007, 2008, 2009, 2010, 2011, 2012, 2013
CHEVROLET TAHOE2002, 2003, 2004, 2005, 2006, 2007, 2008, 2009, 2010, 2011, 2012, 2013
CHEVROLET TRACKER2002, 2003, 2004
CHEVROLET TRAILBLAZER2002, 2003, 2004
CHEVROLET TRAILBLAZER2006, 2007, 2008, 2009
CHEVROLET TRAVERSE2009, 2010, 2011, 2012, 2013
CHEVROLET UPLANDER2005, 2006, 2007, 2008, 2009
CHEVROLET VENTURE2002, 2003, 2004, 2005
CHEVROLET VOLT2011, 2012, 2013
CHEVROLET W-SERIES2002 to 2010
GMC ACADIA2007, 2008, 2009, 2010, 2011, 2012, 2013
GMC C SERIES2004 to 2009
GMC CANYON2004, 2005, 2006, 2007, 2008, 2009
GMC CANYON2011, 2012
GMC ENVOY2002, 2003, 2004, 2005, 2006, 2007, 2008, 2009
GMC ENVOY XL2006 (the catalog's model; the bulletin names a series or trim of it)
GMC ENVOY XUV2004, 2005 (the catalog's model; the bulletin names a series or trim of it)
GMC JIMMY2002 to 2004
GMC JIMMY CLASSIC2005
GMC SAFARI2002, 2003, 2004, 2005
GMC SAVANA2002, 2003, 2004, 2005, 2006, 2007, 2008, 2009, 2010, 2011, 2012, 2013
GMC SIERRA 15002002, 2003, 2004, 2005, 2006, 2007, 2008, 2009, 2010, 2011, 2012, 2013 (the catalog's model; the bulletin names a series or trim of it)
GMC SIERRA 25002002, 2003, 2004, 2005, 2006, 2007, 2008, 2009, 2010, 2011, 2012, 2013 (the catalog's model; the bulletin names a series or trim of it)
GMC SIERRA 35002002, 2003, 2004, 2005, 2006, 2007, 2008, 2009, 2010, 2011, 2012, 2013 (the catalog's model; the bulletin names a series or trim of it)
GMC SIERRA DENALI2003 (the catalog's model; the bulletin names a series or trim of it)
GMC SIERRA DENALI2007, 2008, 2009, 2010, 2011, 2012, 2013 (the catalog's model; the bulletin names a series or trim of it)
GMC SONOMA2002, 2003, 2004
GMC TERRAIN2011, 2012, 2013
GMC TOPKICK2003 to 2010
GMC W-SERIES2004 to 2010
GMC YUKON2002, 2003, 2004, 2005, 2006, 2007, 2008, 2009, 2010, 2011, 2012, 2013
GMC YUKON DENALI2002, 2003, 2004, 2005, 2006 (the catalog's model; the bulletin names a series or trim of it)
GMC YUKON DENALI2008, 2009, 2010, 2011, 2012, 2013 (the catalog's model; the bulletin names a series or trim of it)
GMC YUKON DENALI XL2006, 2007, 2008, 2009, 2010, 2011, 2012, 2013 (the catalog's model; the bulletin names a series or trim of it)
GMC YUKON XL2002, 2003, 2004, 2005, 2006, 2007, 2008, 2009, 2010, 2011
GMC YUKON XL2012, 2013 (the catalog's model; the bulletin names a series or trim of it)
HUMMER H22003, 2004
HUMMER H22006
HUMMER H22008, 2009, 2010
HUMMER H32006
HUMMER H32008, 2009, 2010
OLDSMOBILE ALERO2002, 2003, 2004
OLDSMOBILE AURORA2002, 2003
OLDSMOBILE BRAVADA2002, 2003, 2004
OLDSMOBILE INTRIGUE2002
OLDSMOBILE SILHOUETTE2002, 2003, 2004
PONTIAC AZTEK2002, 2003, 2004, 2005
PONTIAC BONNEVILLE2002, 2003
PONTIAC FIREBIRD2002
PONTIAC G32008, 2009, 2010
PONTIAC G52007, 2008, 2009, 2010
PONTIAC G62005, 2006, 2007, 2008, 2009, 2010
PONTIAC G82008, 2009, 2010
PONTIAC GRAND AM2002, 2003, 2004, 2005
PONTIAC GRAND PRIX2002, 2003, 2004, 2005, 2006
PONTIAC GRAND PRIX2008
PONTIAC GTO2004, 2005, 2006
PONTIAC GTO2007
PONTIAC MONTANA2002, 2003, 2004
PONTIAC MONTANA2005 to 2009
PONTIAC MONTANA EXT2002, 2003, 2004 (the catalog's model; the bulletin names a series or trim of it)
PONTIAC PURSUIT2005, 2006
PONTIAC PURSUIT2008 to 2009
PONTIAC SOLSTICE2006, 2007, 2008, 2009, 2010
PONTIAC SUNFIRE2002, 2003, 2004, 2005
PONTIAC TORRENT2006, 2007, 2008, 2009
PONTIAC VIBE2003, 2004, 2005, 2006, 2007, 2008, 2009, 2010
SAAB 9-7X2006, 2007, 2008, 2009
SATURN ASTRA2008, 2009
SATURN ASTRA2010
SATURN AURA2007, 2008, 2009, 2010
SATURN ION2003, 2004, 2005, 2006, 2007
SATURN L2002003
SATURN L2002004 to 2005
SATURN L3002003, 2004, 2005
SATURN OUTLOOK2007
SATURN OUTLOOK2009, 2010
SATURN RELAY2005, 2006, 2007
SATURN RELAY2008
SATURN SKY2008, 2009, 2010
SATURN SL2002
SATURN VUE2002, 2003, 2004, 2005, 2006, 2007, 2008, 2009, 2010

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
13V4630002013-09-26. EQUIPMENT:OTHER:LABELS
20130222013-01-23. Label
20101892010-06-07. Accessories
05V5520002005-12-07. EQUIPMENT:OTHER:LABELS
05V4860002005-10-19. EQUIPMENT:OTHER:LABELS
04V1770002004-04-08. EQUIPMENT:OTHER:LABELS
20041052004-03-19. Label
04V1320002004-03-18. EQUIPMENT:OTHER:LABELS
04V0940002004-02-24. EQUIPMENT:OTHER:LABELS
20040712004-02-20. Label

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

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PI0408A2024-05-06. Service bulletin. Information on Tire Rotation Recommendations.
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PI0693C2024-04-29. Service bulletin. Unable to Access MP3 Files on CD, Bluetooth Connectivity, No Audio After a Bluetooth CALL.
PI0688F2024-04-29. Service bulletin. Poor Voice Quality During Bluetooth Call or OnStar® Personal Call.
PI0688E2024-04-29. Service bulletin. Poor Voice Quality During Bluetooth Call or OnStar® Personal Call.
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