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Service bulletins for the 2002 GMC Envoy

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

658 on file from NHTSA, as of 2026-10-19.

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Only bulletins with component: Equipment and accessories are shown. Show all

Bulletins, newest first
PIC5491J2017-04-10. Service bulletin. ELECTRICAL SYSTEM; EQUIPMENT. THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ABOUT VEHICLES THAT HAVE AN ONSTAR SYSTEM THAT WILL NOT POWER UP. TECHNICIAN SHOULD TURN OFF THE IGNITION AND CANCEL RETAINED ACCESSORY POWER. AFTER THE VEHICLE HAS POWERED DOWN REMOVE POWER TO THE ONSTAR MODULE FOR FIVE MINUTES. AFTER THE POWER HAS BEEN REMOVED FOR FIVE MINUTES, IF THE ONSTAR SYSTEM IS WORKING RELEASE THE VEHICLE. IF THE ONSTAR SYSTEM IS STILL INOPERATIVE CONTINUE WITH PUBLISHED SERVICE INFORMATION DIAGNOSTICS.
PIP5226A2017-03-21. Service bulletin. EQUIPMENT. THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ABOUT FINDING NEEDLE BEARINGS DURING AN OIL CHANGE. TECHNICIAN WILL GAIN ACCESS TO THE ROLLER ROCKERS TO INSPECT THEM. ONLY REPLACE THE ROLLER ROCKER THAT IS MISSING NEEDLE BEARINGS. BE SURE TO CLEAN THE OIL DRAINS TO RETRIEVE THE NEEDLE BEARINGS. EACH ROLLER ROCKER HAS 66 BEARINGS.
PIC3278F2017-03-14. Service bulletin. EQUIPMENT:ELECTRICAL; ELECTRICAL SYSTEM. THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN THE STEPS NEEDED TO DIAGNOSE AND REPAIR THE VEHICLES THAT MAY HAVE UNWANTED OR PHANTOM PHONE CALLS. TECHNICIAN WILL NEED TO DETERMINE WHAT TYPE OF CALL THE CUSTOMER IS HAVING THAT IS UNWANTED. THE VEHICLE MAY RECEIVE AN INCOMING CALL JUST LIKE ANY OTHER PHONE. TYPICALLY THE CUSTOMER WILL HEAR THE PHONE RINGING IN THE VEHICLE. THIS SCENARIO ALSO INCLUDES INCOMING BLUETOOTH CALLS. ONE TYPE OF UNWANTED CALL CAN BE MADE IF THE KEY PAD IS FAULTY THE ONSTAR SYSTEM WILL TRY TO MAKE A BLUE BUTTON CALL FOR SHORTED VOLTAGE IN THE CIRCUITS. THE ONSTAR MODULE COULD HAVE AN INTERNAL FAULT AND PRODUCE A PHONE UNAVAILABLE AUDIO MESSAGE ALSO IT MAY HAVE A DIAGNOSTIC TROUBLE CODE U1500 OR B1000. REFER TO DIAGNOSTICS FOR THE DIAGNOSTIC TROUBLE CODE MAKING SURE TO FOLLOW ANY APPLICABLE BULLETINS OR PRELIMINARY INFORMATION SHEETS. A GREADYH OR GONSTAR READYH AUDIO MESSAGE HEARD WHILE DRIVING. IN SOME CASES IT HAS BEEN FOUND THAT THE CUSTOMER IS INADVERTENTLY PRESSING THE PUSH TO TALK BUTTON ON THE STEERING WHEEL CONTROLS. ON RARE OCCASIONS, OTHER ISSUES IN THE STEERING COLUMN OR STEERING WHEEL CONTROL SYSTEM MAY INDUCE THIS CONCERN.
144232017-01-26. Service bulletin. FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY; EQUIPMENT; FUEL SYSTEM, OTHER:STORAGE:TANK ASSEMBLY. 14423 - SPECIAL COVERAGE. SOME VEHICLES CONTAIN A FUEL TANK INLET CHECK VALVE (ICV) THAT COULD FRACTURE. THE ICV IS LOCATED ABOVE THE FULL FUEL LEVEL. A FRACTURED ICV COULD ALLOW FUEL VAPORS TO PASS THROUGH AND DROPLETS OF FUEL TO ACCUMULATE ON THE SIDE OF THE FUEL TANK AS IT PASSES OVER THE FRACTURE DURING REFUELING. IF THE ICV FRACTURES, THE VEHICLE’S SERVICE ENGINE SOON (SES) LIGHT MAY ILLUMINATE, AND THE OWNER MAY NOTICE A FUEL ODOR AND/OR A FEW DROPS OF FUEL ON THE GROUND WHEN REFUELING THE VEHICLE. DEALERS ARE TO REPLACE THE FUEL TANK.
PIT5485A2016-11-03. Service bulletin. ELECTRICAL SYSTEM; EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM). THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN, IF UNABLE TO PLACE AN ONSTAR CALL IN THE IGNITION ON MODE AFTER THE ONSTAR CANADA UPGRADE TO CONTACT THE GM TECHNICAL ASSISTANCE CENTER ONSTAR GROUP FOR FURTHER ASSISTANCE.
PIT5485B2016-11-03. Service bulletin. ELECTRICAL SYSTEM; EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM). THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN IF UNABLE TO PLACE AN ONSTAR CALL IN THE IGNITION ON MODE AFTER THE ONSTAR CANADA UPGRADE, TO CONTACT THE GM TECHNICAL ASSISTANCE CENTER ONSTAR GROUP FOR FURTHER ASSISTANCE.
PIT5389A2016-11-03. Service bulletin. EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM). THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN ON THE STEPS FOR DIAGNOSING THE CONCERN. THE VEHICLE MAY BE UNABLE TO CONNECT TO ONSTAR USING THE WHITE, BLUE OR RED ONSTAR BUTTONS.
PIC5088F2016-10-25. Service bulletin. EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN ON THE STEPS TO DIAGNOSE AND REPAIR THE CONCERN. THE VEHICLE'S XM RADIO ONLY HAS XM PREVEIW CHANNELS.
PIC5050A2016-10-25. Service bulletin. EQUIPMENT:ELECTRICAL. THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN THE STEPS ON REPAIRING THE CONCERN. A CUSTOMER MAY IDENTIFY A CONCERN OF UNABLE TO REACTIVATE A VEHICLE'S ONSTAR THAT HAS BEEN PREVIOUSLY DISABLED BY ONSTAR. DEALER IS TO CALL GENERAL MOTORS TECHNICAL ASSISTANCE CENTER FOR FURTHER ASSISTANCE IF THE CONCERN IS STILL PRESENT.
16NA2602016-10-17. Service bulletin. EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. THIS TECHNICAL BULLETIN PROVIDES A PROCEDURE TO REPROGRAM THE MEDIA DISC PLAYER WITH THE LATEST CALIBRATIONS TO CORRECT A CONDITION OF THE REAR ENTERTAINMENT SYSTEM NOT OPERATING AS INTENDED IN COLDER AMBIENT TEMPERATURE AREAS DUE TO CALIBRATION CONCERNS.
PIP3940C2016-09-21. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ON THE PROPER USE OF THE LOWER TIMING GEAR TENSIONER HOLDING TOOL (EN48464). BEFORE USING THE TOOL, MAKE SURE THAT THE TOOL HANDLE AND THREADED ROD UNSCREW FROM THE WEDGE. IF THE TOOL HANDLE UNSCREWS FROM THE THREADED ROD, LEAVING THE THREADED ROD SCREWED INTO THE WEDGE APPLY THREAD LOCKER TO THE THREADS OF THE TOOL HANDLE AND SCREW IT ONTO THE THREADED ROD TO PREVENT IT FROM COMING OFF IN THE FUTURE. THIS SHOULD BE DONE BEFORE REPLACING THE CYLINDER HEAD BY FOLLOWING THE LATEST VERSION OF 06-06-01-017. THE PROCEDURE FOR INSTALLING THE WEDGE TOOL IN THE LATEST VERSION OF 06-06-01-017 ADVISES THAT THE WEDGE SHOULD BE LIGHTLY SEATED USING A COUPLE OF VERY LIGHT TAPS WITH A SMALL PLASTIC OR BRASS HAMMER. ALTHOUGH THESE SHOULD BE LIGHT TAPS, THEY SHOULD ALSO BE SOLID TAPS TO ENSURE THAT THE WEDGE IS SEATED PROPERLY.
PIT-5485-B2016-08-17. Service bulletin. EQUIPMENT:ELECTRICAL; EQUIPMENT. THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN IF UNABLE TO PLACE AN ONSTAR CALL IN THE IGNITION ON MODE AFTER THE ONSTAR CANADA UPGRADE, TO CONTACT THE GM TECHNICAL ASSISTANCE CENTER ONSTAR GROUP FOR FURTHER ASSISTANCE.
PIP-4573-B2016-01-16. Service bulletin. EQUIPMENT; ENGINE. BUICK/SAAB/CHEVROLET/HUMMER/GMC: SOME VEHICLES ARE EXPERIENCING, AT A COLD START FOR ENGINES, REDUCTION IN ENGINE POWER AND SES LIGHT, WHEN TEMPERATURES ARE -10F (-23C) AND ALSO REAR/FRONT CRANK SEAL, CAM COVER GASKET AND DIPSTICK TUBE WILL BE LEAKING OIL. MODEL 2004-07 RAINIER, 2002-09 TRAIL BLAZER, ENVOY, 2004-12 COLORADO, CANYON, 2006-12 H3, 2005-09 97X. *PE
08089-B2009-02-10. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE; ELECTRICAL SYSTEM; EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM). GENERAL MOTORS CORP: SPECIAL COVERAGE ADJUSTMENT; ANALOG ONSTAR DEACTIVATION. *PE UPDATED 2/17/09. *PE
08-0892008-11-15. Service bulletin. EQUIPMENT:ELECTRICAL. BUICK CADILLAC CHEVROLET GMC HUMMER OLDSMOBILE PONTIAC SAAB SATURN SERVICE CAMPAIGN: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER. SPECIAL COVERAGE ADJUSTMENT-ANALOG ONSTAR DEACTIVATION. FCC RULED IN 2002 WIRELESS CARRIERS WOULD NO LONGER RE REQUIRED TO SUPPORT ANALOG WIRELESS NETWORK STARTING IN 2008. *PE CSC LETTER WAS RECEIVED. UPDATED 12/1/08. *PE
38572006-02-21. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. SUPPLEMENT TO BULLETIN 05-01-37-002A, POOR HEAT PERFORMANCE. *AK
070120042005-04-29. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. OIL LIFE SYSTEM RESET PROCEDURES-TRUCKS. BUICK TERAZZA 2005, GMC SIERRA DENALI 2002-2003, GMC B7 CHASSIS MEDIUM DUTY 2003-2005 AND GMC 560 C-SERIES 2003-2005 *SC
0501380012005-04-19. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. NEW ESSENTIAL TOOL FOR HVAC MODE DOOR ACTUATOR REPLACEMENT. *EH
021220042005-04-06. Service bulletin. EQUIPMENT:APPLIANCE:AIR CONDITIONER. INADEQUATE HVAC FOR PASSENGERS SEATED IN THE SECOND AND THIRD ROW. *TT
31792004-11-08. Service bulletin. EQUIPMENT:APPLIANCE:AIR CONDITIONER. AUTOMATIC DUAL ZONE HVAC BATTERY DRAW SUPPLEMENT TO 02-01-39-007A. *TT
31522004-11-03. Service bulletin. EQUIPMENT:APPLIANCE:AIR CONDITIONER. BLOWER SPEED CHANGES ON ITS OWN. *TC UPDATE. *TT
30472004-10-08. Service bulletin. EQUIPMENT. 99 THROUGH 05 YEAR VEHICLES, EQUIPPED WITH THREE-BUTTON ONSTAR SYSTEMS. *TT
30522004-10-08. Service bulletin. EQUIPMENT. BREAKPOINTS FOR RELEASE 5 FOR THE F1 (GEN 5) EQUIPPED PRODUCTS. *TT
30112004-08-25. Service bulletin. EQUIPMENT. WHEN USING VOICE RECOGNITION DIALING, SOME NUMBERS OR COMMANDS MAY NOT BE UNDERSTOOD BY THE SYSTEM ESPECIALLY THE NUMBER TWO (2). *TT
0401390022004-08-12. Service bulletin. EQUIPMENT:ELECTRICAL. POOR HEATER PERFORMANCE - 2ND AND 3RD ROW SEATS. *TT

The summaries are NHTSA's. Each bulletin's page links NHTSA's copy of the manufacturer's document.