WenmarOpen by Wenmar Pro

Service bulletins for the 2021 Freightliner Cascadia

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

509 on file from NHTSA, as of 2026-10-19.

By type

By component

Only bulletins with component: Equipment and accessories are shown. Show all

Bulletins, newest first
FTLCAE167-20162021-05-17. Service bulletin. VISIBILITY; EQUIPMENT:APPLIANCE:AIR CONDITIONER; ELECTRICAL SYSTEM:12V/24V/48V BATTERY. Important Update for Parked HVAC System Options
WI21-0082021-04-23. Service bulletin. EQUIPMENT. Warranty Information Letter announcing DTNA is adjusting the Standard Repair Times (SRTs) shown. The updated times will be applied to repair orders opened on or after April 5, 2021.
DT12 Trans Chafe2021-04-08. Service bulletin. EQUIPMENT; EQUIPMENT ADAPTIVE/MOBILITY; POWER TRAIN. DTNA received a field notification on multiple units regarding diagnostic fault codes that were found to be causing issues to the After Treatment Control Module (ACM). These fault codes indicated that the ACM communication message was not received by the Motor Control Module (MCM) which in certain cases, led to a 25% engine de-rate situation. Further diagnosis revealed that the DT12 wiring harness was chafing and contacting the transmission TCU case. To reduce potential chafing areas, the proposed short-term containment was to route the wiring harness using additional tie straps. This communication applies to Freightliner and Western Star vehicles built with DT12 transmissions.
SF6202021-04-01. Service bulletin. EQUIPMENT. Field Service Campaign for Freightliner Cascadia RHD Key Fob - Export Only. The Regulatory Compliance Marking (RCM) was not implemented on the Key Fobs shipped to the Australian/New Zealand Market, as required by AS/NZS 4417.1 and 4417.2. The marking indicates component compliance with the requirements imposed or covered by these regulations. Key Fob replacements for the right hand drive (RHD) Cascadia, properly marked for sale and distribution in Australia and New Zealand will be provided and programmed.
SB83-1552021-03-26. Service bulletin. EQUIPMENT. Updated Freightliner Service Bulletin for Espar Service Information. This bulletin replaces the version dated January 1, 2015. New Cascadia has been added to the model list.
SB54-3382021-03-24. Service bulletin. VISIBILITY; EQUIPMENT. Revised Freightliner Service Bulletin for Updating HVAC ECU Software to Fix Front HVAC Evaporator Freezing and Improve Espar Heater Cool Down. This bulletin replaces the version dated 12/23/2020. Information has been added about ParkSmart units and the instructions have been streamlined.
SB54-3052021-03-24. Service bulletin. EQUIPMENT. Revised Freightliner Service Bulletin for New Cascadia Key Fob ID Retention. This bulletin replaces the version dated 8/15/2018. The guidance for locating the serial number for key fobs has changed. It is no longer necessary to document the serial number in PartsPro.
WP21-0072021-03-24. Service bulletin. EQUIPMENT; ELECTRICAL SYSTEM. Warranty Policy Letter for battery tags. DTNA determined that since adopting the AutoMeter BCT-460DTNA Powernet Assessment Tool (AutoMeter) as the required powernet system tester, not all battery tags have to be retained support Warranty-related claims.
TechTalk81422021-03-03. Service bulletin. EQUIPMENT; ELECTRICAL SYSTEM. Tech Talk discussion on Radio issue while in AM mode and inverter on.
CALFTL32-0102021-02-27. Service bulletin. STEERING; EQUIPMENT. Customer Advisory Letter for New Cascadia Front Steer Arm – Drag Link Ball Joint Connection Inspection.
CALFTL32-0092021-02-27. Service bulletin. STEERING; EQUIPMENT. Customer Advisory Letter for New Cascadia Front Steer Arm – Drag Link Ball Joint Connection Inspection.
SB54-3082021-02-26. Service bulletin. ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM):SOFTWARE; EQUIPMENT. Freightliner Service Bulletin for Programming Chassis Electronic Control Units (ECUs) With DiagnosticLink.
ICI21-0032021-02-26. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. Superseding Letter to an Important Campaign Information Letter to announce a reimbursement available to dealers for travel to a customer's location to perform a recall or field service campaign. Potential travel reimbursement applies to DTNA truck dealers and Detroit Diesel distributors. Thomas Built Buses will be addressed separately. This letter supersedes ICI20-022R.
WI21-0062021-02-26. Service bulletin. ELECTRICAL SYSTEM; ENGINE AND ENGINE COOLING; EQUIPMENT ADAPTIVE/MOBILITY; EQUIPMENT. Warranty Information Letter for Detroit NOx Sensor Circuit Fault Codes - Claim Guidelines.
WI20-014R2021-02-25. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. Revised Warranty Information Letter for OWL and Warranty Manual Improvement: Sublets and Travel Time/Distance. In the spirit of continuous improvement, DTNA reviewed sublet-related policies and procedures. The goal was to improve language clarity and optimize processes. Revisions are in blue font.
TechTalk69632021-02-02. Service bulletin. EQUIPMENT. Tech Talk discussion on DO NEW CASCADIA TURN SIGNAL SWITCHES RETURN TO ORIGINAL POSITION.
TechTalk80092021-02-02. Service bulletin. EQUIPMENT. Tech Talk discussion on radio wont turn on with the key but only push button.
21TS-012021-01-28. Service bulletin. EQUIPMENT; ENGINE AND ENGINE COOLING. Technical Service Letter for Detroit Bearing Failures - Standard Diagnostic Times. DTNA is increasing repair strategies for determining the root cause of Detroit DD heavy duty lower end bearing failures. To support this strategy change, Detroit now has two (2) Standard Diagnostic Times (SDTs), easy and difficult, which can be applied to repair orders.
WI21-0032021-01-28. Service bulletin. EQUIPMENT; ENGINE AND ENGINE COOLING; EQUIPMENT ADAPTIVE/MOBILITY. Warranty Information Letter for Detroit Bearing Failures - Standard Diagnostic Times. DTNA is increasing repair strategies for determining the root cause of Detroit DD heavy duty lower end bearing failures. To support this strategy change, Detroit now has two (2) Standard Diagnostic Times (SDTs), easy and difficult, which can be applied to repair orders.
SS1034762update2021-01-26. Service bulletin. ENGINE AND ENGINE COOLING; EQUIPMENT. This Service Solution has been superseded by Service Bulletin SB54-338. Service Solution for P4 Cascadia Front HVAC Evaporator Freezing. Front evaporator freezes creating ice buildup, reducing airflow through the vents.
WI21-0012021-01-26. Service bulletin. ENGINE AND ENGINE COOLING; EQUIPMENT. Warranty Information Letter for Detroit New Service Replacement Engine SRT Update. While validating Standard Repair Times (SRTs) for Detroit's new Gen 5 engine series, DTNA discovered an error in a pre-Gen 5 SRT for the New Service Replacement Engine Program. As a result, DTNA re-studied the SRT and concluded that time for removing/re-installing multiple components (e.g., exhaust manifold/turbo, engine sensor harness, rocker arm assemblies, etc.) should not be included.
SB54-3422021-01-26. Service bulletin. ELECTRICAL SYSTEM; EQUIPMENT; EQUIPMENT ADAPTIVE/MOBILITY. Freightliner Service Bulletin for Rain/Light Sensor Removal. On New Cascadia vehicles, a delay in the timing of communication (hand shake) between the rain/light sensor (RLS) and sSAM generates fault code "33/521940/12 - rain/light sensor - general DTC timeout", which causes the sensor to stop working.
Techtalk80092020-12-31. Service bulletin. EQUIPMENT. Tech Talk discussion on radio wont turn on with the key but only push button.
SB54-3382020-12-30. Service bulletin. VISIBILITY; EQUIPMENT. Freightliner Service Bulletin for Front HVAC Evaporator Freezing and Espar Heater Cool Down Algorithm. New Cascadia vehicles with sleeper cabs may become extremely cold when in A/C mode, which can lead to reduced airflow as a result of internal ice buildup at the evaporator. Durability of the Espar D5 heater system when paired with the battery parked HVAC system (BPHS) can be improved by applying "cool down" software to the parked control unit (PCU).
SB54-3402020-12-12. Service bulletin. EQUIPMENT; EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. Service Bulletin for Pana-Pacific DEA505 Radio Reprogramming. On right-hand drive New Cascadia vehicles built before September 28, 2020, incompatible radio software can cause the Pana-Pacific DEA505 radios (A22-76228-000) to send the Bluetooth audio to the left-hand door speaker.

The summaries are NHTSA's. Each bulletin's page links NHTSA's copy of the manufacturer's document.