Service bulletins for the 2020 Freightliner Cascadia
A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.
661 on file from NHTSA, as of 2026-10-19.
By type
By component
| SB31-041 | 2020-07-02. Service bulletin. LATCHES/LOCKS/LINKAGES; STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS. Service Bulletin for Chassis Side-Fairing Kickplate Magnet Replacement. On Freightliner Cascadia and New Cascadia vehicles manufactured before May 20, 2019, and equipped with side-fairings, the magnets that hold the kickplate closed may corrode and prevent the kickplate from staying in the closed position. |
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| ICI20-019 | 2020-06-27. Service bulletin. ELECTRICAL SYSTEM; EQUIPMENT. Important Campaign Information letter informing that SF600 for Cascadia ICC5 Units has been suspended. It has been determined that a change in the procedure is necessary. A second Important Campaign Information letter will be posted when the changes have been made and the campaign is reactivated. |
| 20OEM-04 | 2020-06-26. Service bulletin. ENGINE AND ENGINE COOLING. OEM and distributor announcement for Running Change to ACM Software for MY2020. There is an upcoming running change (RC1) for ACM software that will be installed when OEMs or distributors program with DiagnosticLink. The hardware part number for the ACM module will remain the same (A 000 446 97 54). OEMs are instructed to continue ordering the same ACM hardware part number. |
| 20CSA-08 | 2020-06-26. Service bulletin. ENGINE AND ENGINE COOLING. Customer Service Announcement for Release of DiagnosticLink 8.12. On Wednesday, June 10, 2020, DiagnosticLink 8.12 will be made available for download from the ordering system. Current subscribers of DiagnosticLink 8.xx can upgrade to DiagnosticLink 8.12 at no cost. All DTNA service shops are required to maintain the latest version of software on each of their stations. |
| 20TS-03REV | 2020-06-26. Service bulletin. ENGINE AND ENGINE COOLING. Revised Technical Service Letter for DD Heavy Duty Platform Belt Tensioner Change. A newly designed, dual-arm friction shoe damping tensioner was implemented for the DD Heavy Duty Platform. |
| CALFTL54-010 | 2020-06-26. Service bulletin. SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:ABS WARNING LIGHT; SERVICE BRAKES, AIR:ANTILOCK:ABS WARNING LIGHT. Customer Advisory Letter for New Cascadia ABS Warning Light Illumination work instructions. Due to the enhanced vigilance of the New Cascadia ABS controller, some fault codes and indicator lights do not necessarily require immediate maintenance attention. DTNA and WABCO are currently jointly working on a long-term corrective plan for the condition. |
| CALFTL42-002 | 2020-06-26. Service bulletin. SERVICE BRAKES, AIR; SERVICE BRAKES, HYDRAULIC. Customer Advisory Letter for Antilock Brake System (ABS) Modulator Valve Replacement work instructions. |
| CALABSMODVALVE1 | 2020-06-26. Service bulletin. SERVICE BRAKES, HYDRAULIC; SERVICE BRAKES, AIR. Customer Advisory Letter for ABS Modulator Valve Replacement. Provides additional information as announced in CALABSMODVALVE communication. |
| SS1034740 | 2020-06-26. Service bulletin. ELECTRICAL SYSTEM. Service Solution for CTP Reset Warning When Using DiagnosticLink Version 8.12. Starting with DiagnosticLink version 8.12, a new Common Telematics Platform (cTP) Not Communicating Over the Air symptom based Advanced Diagnostic procedure was released with the intent to resolve specific issues on a certain population of trucks. Please, do not run this procedure unless specifically directed by a DTNA field service representative, or by the Detroit Connect support team. |
| D20M3 | 2020-06-26. Service bulletin. ENGINE AND ENGINE COOLING. Detroit Field Service campaign for DETROIT Export DD15 and DD13 Valve Lash Adjustment, Throttle Connector O-ring, and TC Air Line Spacer Installation. |
| SF600 | 2020-06-25. Service bulletin. ELECTRICAL SYSTEM; EQUIPMENT. Service Bulletin for Cascadia ICC5 Units. On certain 2020 Cascadia vehicles, the flat panel display does not function as fully intended. The supporting electronic control unit (ECU) for the display will be replaced with an upgraded version. |
| SB60-170 | 2020-06-13. Service bulletin. EQUIPMENT. Service Bulletin for Wear Pad Installation. The area of the floor mat near the throttle pedal is more prone to wear. To extend the life of a floor mat, a wear pad can be installed on it near the throttle and brake pedal area. |
| WI20-009 | 2020-06-13. Service bulletin. ENGINE AND ENGINE COOLING. Warranty Information Letter for a Warranty Service Replacement Engine Program Clarification. Detroit established the Warranty Service Replacement Engine Program to support an unrepairable catastrophic engine failure due to manufacturing defect. To improve understanding and utilization of the program, DTNA is clarifying eligibility and engine returns. |
| SF601 | 2020-06-11. Service bulletin. STEERING. Field Service Campaign for Cascadia Steering Servos. On certain Cascadia vehicles, the current steering gear servo drive system does not allow vehicles to update to the latest software version. The steering gear servo drive will be replaced with a new drive, which includes the latest software, and the steering will be recalibrated |
| CALABSECU | 2020-06-06. Service bulletin. ELECTRONIC STABILITY CONTROL:AUTOMATIC (ASC). Customer Advisory Letter for ABS ECU Software Update. The Enhanced Stability Control (ESC) function within the ABS module that applies to the vehicles in your possession needs to be updated for the axle spread values. The ESC with the current values functions as it should, but should be updated to ensure proper calibration in the future. |
| 20TS-04 | 2020-05-23. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT. Technical Service Letter for Detroit CPC501T GHG21 Only; Bootloader Update. On Detroit powertrain equipped Cascadias, built in 2020, it may be necessary to complete an additional step in the programming process when updating the CPC501T software. |
| 20TS-03 | 2020-05-23. Service bulletin. EQUIPMENT ADAPTIVE/MOBILITY. Technical Service Letter for DD Heavy Duty Platform Belt Tensioner Change. A newly designed, dual-arm friction shoe damping tensioner was implemented for the DD Heavy Duty Platform. |
| SB49-041 | 2020-05-23. Service bulletin. ENGINE AND ENGINE COOLING:ENGINE:DIESEL; FUEL SYSTEM, DIESEL. Service Bulletin for Remote-Fill DEF Tank Fill Port Torque Value and Required Lubricant. Some New Cascadia vehicles with chassis fairings have remote-fill Diesel Exhaust Fluid (DEF) tanks which have new instructions to replace the remote fill hose and fitting. Proper torque value is critical, as the remote-fill fittings are plastic and can easily crack if overtightened. The gasket on the fill fitting is sensitive to improper installation, and can get pinched, resulting in a DEF leak. |
| CALFTL54-007 | 2020-05-23. Service bulletin. ELECTRICAL SYSTEM. Customer Advisory Letter for Cab-to-Chassis Redundant Ground Strap Installation - FTL Service Bulletin 54-318. Our records indicate that you are the owner of certain vehicles, and DTNA has decided to share the following documentation with you. On New Cascadia vehicles Penske/Black Horse units built prior to May 23, 2019, cab wiring can be damaged with an incorrect ground location or loose ground connections. This can result in inoperable LIN bus-related steering wheel switches, cruise control dropout, poor AM/FM radio reception, and an inoperable steering wheel clockspring. Installing a redundant ground strap from the main ground junction block (MGJB) to the frame will protect the vehicle from unexpected loss of cab grounding, and restore proper operation of the steering wheel switches, the radio, and the steering wheel clockspring. |
| CALWALMART | 2020-05-23. Service bulletin. EQUIPMENT; STEERING. Customer Advisory Letter for Walmart for Draglink Inspection. Walmart to inspect the draglink for a loose castlenut at the steering arm connection point. |
| CALABSMODVALVE | 2020-05-14. Service bulletin. SERVICE BRAKES, AIR; SERVICE BRAKES, HYDRAULIC. Customer Advisory Letter for ABS Modulator Valve Replacement. DTNA has decided to remove and replace the ABS modulator valves as part of an ongoing supplier quality study. |
| SB60-164 | 2020-04-29. Service bulletin. EXTERIOR LIGHTING. Service Bulletin for Marker Light Gasket Leaks, New Cascadia. This bulletin replaces the version dated June 17,2019. A procedure has been added for inspection, repair, and replacement of damaged or spun rivet nuts. |
| WI20-008 | 2020-04-28. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. Warranty Information Letter for Warranty Training Online. DTNA is pleased to announce the release of new Warranty-related training videos. The videos provide Warranty content in short instructional videos that are available on demand through the AftermarkeTV Video Channel icon on the Aftermarket Resource Center (ARC) home page. |
| DASHLiftAxle | 2020-04-27. Service bulletin. POWER TRAIN. DASH announcement for Hendrickson Optimaax 6x2 Lift Axle. Freightliner recently announced the availability of the Hendrickson Optimaax 6x2 lift axle. Due to quality concerns discovered late with pre-series builds, Freightliner has implemented a block in SpecPro as of April 9, 2020, to prevent ordering or quoting of this component until further notice. |
| WP20-007 | 2020-04-23. Service bulletin. EQUIPMENT. Warranty Policy Letter for Chassis Progressive Damage Policy Change. Effective for repair orders opened on or after April 27, 2020, if an Authorized Service Location installed a part which later has a warrantable failure, progressive damage and labor may be covered under the Aftermarket Parts Limited Parts Warranty (Parts Warranty). |
The summaries are NHTSA's. Each bulletin's page links NHTSA's copy of the manufacturer's document.