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Service bulletin CALFTL54-007

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10175413
Published by NHTSA2020-05-23
Manufacturer's numberCALFTL54-007
Manufacturer's date2020-05-22
NHTSA componentELECTRICAL SYSTEM

NHTSA's summary

Customer Advisory Letter for Cab-to-Chassis Redundant Ground Strap Installation - FTL Service Bulletin 54-318. Our records indicate that you are the owner of certain vehicles, and DTNA has decided to share the following documentation with you. On New Cascadia vehicles Penske/Black Horse units built prior to May 23, 2019, cab wiring can be damaged with an incorrect ground location or loose ground connections. This can result in inoperable LIN bus-related steering wheel switches, cruise control dropout, poor AM/FM radio reception, and an inoperable steering wheel clockspring. Installing a redundant ground strap from the main ground junction block (MGJB) to the frame will protect the vehicle from unexpected loss of cab grounding, and restore proper operation of the steering wheel switches, the radio, and the steering wheel clockspring.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Electrical system

Vehicles listed
FREIGHTLINER CASCADIA2017, 2018, 2019, 2020

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
20213992021-06-25. Electrical
21V4810002021-06-25. ELECTRICAL SYSTEM:12V/24V/48V BATTERY:CABLES
19V1370002019-02-27. ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL; POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL)
18V4910002018-07-20. ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
16V6560002016-09-13. ELECTRICAL SYSTEM

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
FleetCom_SS 3174-FTL2025-12-06. Other. Fleet Communication for SS 3174-FTL
FleetCom_AMP Draw2025-12-06. Other. Fleet Communications for Key off amp draw
SS3176-FTL2025-05-02. Other. Service Solution for ICC5 Erroneous Electric Power Steering Warning Message
CXA 4_25_Elec Pwr Steer2025-05-02. Other. CX Advocate for ICC5 erroneous electric power steering warning message (SS3176-FTL)
SS3176-FTL2025-04-02. Other. Service Solution for ICC5 Erroneous Electric Power Steering Warning Message
SS3174-FTL2025-04-02. Other. Service Solution for ICC5 B-Panel Gauges Intermittently Not Being Displayed
SS3161-FTL2025-01-29. Other. Service Solution for Cascadia intermittent no-start and CPC not configured message
FAB3372025-01-07. Other. FAB 337 for 4th and Fifth Gen Cascadia RP1226 - Progressive Low Voltage Disconnect (PLVD)
CXA 8_24_BCA CLDS TSB2024-09-07. Other. CX Advocate for Technical Service Bulletin for New Battery Cable Access (BCA) Parts for Improved Cold Weather Functionality (TSB54-369-FTL, TSB54-095-WST)
TSB54-369-FTL2024-08-02. Service bulletin. Technical Service Bulletin for New Battery Cable Access Parts for Improved Cold Weather Functionality