Service bulletins for the 2017 Freightliner Cascadia
A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.
1143 on file from NHTSA, as of 2026-10-19.
By type
By component
Only bulletins with component: Equipment and accessories are shown. Show all
| WP20-005 | 2020-04-23. Service bulletin. EQUIPMENT. Warranty Policy Letter for Handling Change: Over the Counter Aftermarket Parts Replacement Program. DTNA is pleased to announce that handling will increase to 33% for Misc. Replacement Part type claims filed under the Over the Counter (OTC) Aftermarket Parts Replacement Program. |
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| WI20-004 | 2020-04-23. Service bulletin. EQUIPMENT; ENGINE AND ENGINE COOLING. Warranty Information Letter for Warranty Long Block Program Change. The Detroit Reman Long Block Program has expanded. The expansion reduces complexity in ordering reman engines and promotes stocking reman engines to meet uptime commitments. |
| SB60-170 | 2020-04-18. Service bulletin. EQUIPMENT ADAPTIVE/MOBILITY. Service Bulletin for Wear Pad Installation. The area of the floor mat near the throttle pedal is more prone to wear. To extend the life of a floor mat, a wear pad can be installed on it near the throttle and brake pedal area. |
| SB54-323 | 2020-04-17. Service bulletin. EQUIPMENT. Service Bulletin for New Cascadia Pana-Pacific 540 Radio Controls Not Operating Normally. Pana-Pacific DEA540 radios (A22-74389-000) may cease to respond to volume control settings from the steering wheel switches or the controls on the radio faceplate, resulting in erratic volume control. The procedure to check the current software version of the radio is updated. |
| SS1034680 | 2020-03-23. Service bulletin. EQUIPMENT. Service Solution for New Cascadia Bluetooth Microphone Relocation. Some fleet drivers are complaining about a lack of reception of the Bluetooth microphone due to it's proximity in the center of the overhead console. The Bluetooth microphone can be relocated into the driver's side overhead panel, either left hand or right hand drive applications. |
| 20CSA-04 | 2020-03-22. Service bulletin. ENGINE AND ENGINE COOLING; EQUIPMENT. Customer Service Announcement saying that Service Pack (SP) 3 for DiagnosticLink® 8.11 Standard and Professional will be available for download from the Detroit Diesel server. |
| 03.2020 Campaign | 2020-03-18. Service bulletin. EQUIPMENT. Open recall and Field service Campaigns report send out to Dealers, General Managers, Service managers and warranty managers. |
| SB00-038 | 2020-03-18. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL; SUSPENSION. Freightliner Service Bulletin for vibration troubleshooting - finding the cause. This version replaces the version dated 5/1/14 and adds New Cascadia. |
| SB41-013 | 2020-03-18. Service bulletin. POWER TRAIN; EQUIPMENT ADAPTIVE/MOBILITY; EQUIPMENT. Freightliner Service Bulletin for Midship Bearing Replacement for built vehicles with driveshafts SPL140, SPL170 or SPL250 with first order driveline vibration. |
| WP20-002 | 2020-03-17. Service bulletin. STRUCTURE; EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. Warranty Policy Letter explaining the Warranty Department is aligning with the frame rail repair policy, published in DTNA Workshop Manuals, which states that there are very few cases in which welding a heat-treated frame rail is allowed. Therefore, before welding anything on a frame rail, contact the applicable regional service representative for approval. |
| 02.2020 Campaign | 2020-03-04. Service bulletin. EQUIPMENT. Open recall and Field service Campaigns report send out to Dealers, General Managers, Service managers and warranty managers |
| ICI20-005 | 2020-02-15. Service bulletin. EQUIPMENT; ENGINE AND ENGINE COOLING; EQUIPMENT:OTHER:LABELS. Important Campaign Information Letter announcing that a revision for Detroit Diesel Field Service Campaign D19M7, Pre-Series Cascadia Emission Label Replacement is available. The Corrective Procedure section of the bulletin has been clarified. |
| D19M7REV1 | 2020-02-15. Service bulletin. EQUIPMENT:OTHER:LABELS; ENGINE AND ENGINE COOLING; EQUIPMENT. Revision for Field Service Campaign for pre-series Cascadia and New Cascadia Emission Label replacement. The corrective procedure section has been clarified. |
| 20CSA-01 | 2020-02-01. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL; ENGINE AND ENGINE COOLING. Customer Service Announcement for a policy change regarding Detroit Service Information Bulletins (SIBs) will now have a 60-day expiration, starting on the release day of the bulletin. The intent of a SIB is to notify the service network of a major change to one or more service procedures. Do not save SIBs nor reference them for repairs, as they are uncontrolled and never updated. |
| 17TS-12REV | 2020-01-03. Service bulletin. ELECTRICAL SYSTEM:WIRING; ENGINE AND ENGINE COOLING; EQUIPMENT ADAPTIVE/MOBILITY; EQUIPMENT. Technical Service Letter for GHG17 Heavy Duty Engine Platform 1-BOX Aftertreatment System (ATS) Wire Harness experiencing chaffing caused by vibration and dirt collecting in the harness conduit. |
| SS1034598 | 2020-01-03. Service bulletin. ELECTRICAL SYSTEM; EXTERIOR LIGHTING; EQUIPMENT. Service Solution for Legacy Cascadia, where trailer turn signals or 4-way flashers used in applications with high duty cycles, the left and right turn signals may experience shortened relay life. |
| D19M7 | 2020-01-03. Service bulletin. EQUIPMENT; EQUIPMENT ADAPTIVE/MOBILITY; ENGINE AND ENGINE COOLING. Field Service Campaign for pre-series Cascadia and New Cascadia Emission Label Replacement |
| WI19-022 | 2020-01-02. Service bulletin. ENGINE AND ENGINE COOLING; EQUIPMENT; ELECTRICAL SYSTEM. Warranty Information Letter announcing Detroit NOx Sensor Circuit Improvements for GHG17 After Treatment Systems |
| SB54-323 | 2019-12-20. Service bulletin. EQUIPMENT; ELECTRICAL SYSTEM. Service Bulletin for New Cascadia Pana-Pacific 540 Radio Controls Not Operating Normally. Pana-Pacific DEA540 radios (A22-74389-000) may cease to respond to volume control settings from the steering wheel switches or the controls on the radio faceplate, resulting in erratic volume control. |
| SB54-322 | 2019-12-20. Service bulletin. EQUIPMENT; VISIBILITY. Service Bulletin for Adjusting Automatic Temperature Control Range with Optimized Idle. Front and rear HVAC systems operate as independent constant outlet temperature control (COTC) systems when Optimized Idle (OI) is not armed. |
| SS1034575 | 2019-11-22. Service bulletin. EQUIPMENT:APPLIANCE:AIR CONDITIONER. Service Solution addressing Intermittent Loss of Heat from HVAC Vents for New Cascadia. |
| SS1034568 | 2019-11-22. Service bulletin. EXTERIOR LIGHTING; EQUIPMENT; ELECTRICAL SYSTEM. Service Solution communicating how to minimize the risk of a heat damaged headlamp, or progressive damage to a vehicle due to an improperly installed halogen headlamp bulb, |
| CALFTL83-001 | 2019-11-21. Service bulletin. EQUIPMENT; EQUIPMENT ADAPTIVE/MOBILITY. Customer Advisory Letter communicating how to update the ParkSmart controller software for specific vehicles. This will address the ParkSmart refrigerant compressor noise. |
| SB54-239 | 2019-11-20. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT; ELECTRICAL SYSTEM. Service Bulletin for Cascadia Cabin CAN ECU Compatibility. Compatible software levels are required for the proper operation of the vehicle. |
| SB32-040 | 2019-11-20. Service bulletin. SUSPENSION:REAR:SPRINGS:AIR SUSPENSION SYSTEM; EQUIPMENT. Service Bulletin for troubleshooting Airliner suspension air-spring bag misalignment. This version updates applicability to New Cascadia. |
The summaries are NHTSA's. Each bulletin's page links NHTSA's copy of the manufacturer's document.