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Service bulletins for the 2023 Ford Mustang Mach-E

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

184 on file from NHTSA, as of 2026-10-19.

By type

By component

By trouble code

Only bulletins with component: Electrical system are shown. Show all

Bulletins, newest first
SU5 P3 MACH E2023-10-03. Service bulletin. ELECTRICAL SYSTEM:PROPULSION SYSTEM:CHARGING:MODULE:SOFTWARE; UNKNOWN OR OTHER. "Software Update SU5 P3 for 2023 Mach E is now available. Quality improvements include: - Adds a ""some display features may be temporarily unavailable"" message to the SYNC screen when a SYNC update is installing. - Improved ""Ask on Exit"" pop- up functionality - Selectable Drive Modes - prevent default to normal mode due to loss of communication with SYNC - Improved charge status indication feedback while plugged in. - Minor changes in appearance for 15"" screen. - BlueCruise removal of map expiration."
SSM 518382023-09-04. Service bulletin. ELECTRICAL SYSTEM. In various 2017-2023 Ford and Lincoln vehicles, customers may receive a message in the FordPass or LincolnWay App stating Feature Unavailable. Since this is a fleet vehicle, it cannot access the (SYNC Connect) FordPass or LincolnWay app through the TCU Embedded Modem. If this message appears, the vehicle may be equipped with a fleet telematics module. Replacement of the TCU or TCU related repairs will not prevent this message from appearing. Refer the customer to in app FordPass Guides or LincolnWay Concierge Teams to aid with fleet telematics removal. Open app, select Account > Help > CHAT or CALL option.
SSM 518802023-09-02. Service bulletin. ELECTRICAL SYSTEM. Some 2021-2023 Mustang Mach-E and 2022-2023 E-Transit vehicles may exhibit an inability to clear diagnostic trouble codes (DTCs) P0ADA, P0ADE, P0AA1, and/or P0AA4 stored in the battery energy control module (BECM) after high voltage battery junction box (HVBJB) replacement. To correct the condition, download and run the BECM - Reset Diagnostic Trouble Code (DTC) Occurrence Counter application in Ford Diagnosis and Repair System (FDRS). If the concern persists, refer to Workshop Manual (WSM), Section 414-03A for normal diagnostics.
SSM 518662023-09-02. Service bulletin. ELECTRICAL SYSTEM. Some 2021-2023 Mustang Mach-E vehicles may exhibit an exterior charge status indicator blinking red with diagnostic trouble code (DTC) P0E5F stored in the secondary on-board diagnostic control module A (SOBDM) and the high voltage battery cannot be charged using a 48-amp AC level 2 charger. The vehicle may also exhibit in the next key cycle a Service Soon message in the instrument panel cluster (IPC) and a FordPass warning message. This may be due to an excessive charge port temperature. The concern may not be present when using a 32-amp or lower AC level 2 charger. To correct this condition, remove and replace the charge port. Refer to Workshop Manual (WSM) Section, 414-03B. For claiming, use causal part 14A303 and applicable labor times in Section 10 of the Service Labor Time Standards (SLTS) Manual.
TSB 23-22572023-09-01. Service bulletin. ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY:MANAGEMENT SYSTEM/ENERGY CONTROL MODULE (BMS/BECM); ELECTRICAL SYSTEM. Some 2021-2022 Mustang Mach-E vehicles built on or before 17-Mar-2023 may exhibit an illuminated malfunction indicator lamp (MIL) and/or powertrain malfunction (wrench) indicator with diagnostic trouble codes (DTCs) P0563, P0ADA, P0ADE, P0AA1, P0AA4, P0AA5, P0AA2, P0D10, P0D0F, and/or P0C78 stored in battery energy control module (BECM). It may also have a low/discharged 12V battery and/or display a Stop Safely Now message in the instrument panel cluster (IPC). This may be due to the high voltage battery junction box (HVBJB). To correct the condition, follow the Service Procedure to replace the HVBJB and reprogram the BECM.
SSM 517832023-07-18. Service bulletin. ELECTRICAL SYSTEM. Some 2021-2023 Ford and Lincoln vehicles may exhibit a condition where the high voltage battery stops charging when connected to level 1 or level 2 chargers with an illuminated malfunction indicator lamp (MIL) and diagnostic trouble code (DTC) P2C94 stored in the secondary on-board diagnostic control module A (SOBDM). To restore charging capability, disconnect the off-board charging station charge handle from the vehicle charge port and reconnect. This condition does not affect vehicle durability and no additional diagnosis or service is required for this condition at this time. Inform customers that they can continue to drive the vehicle and engineering is currently working on a solution for this condition that is expected in August 2023. Replacement of the SOBDM will not resolve this condition. Monitor OASIS for additional information.
23P082023-07-07. Service bulletin. ELECTRICAL SYSTEM. Certain 2021-2023 Model Year Mustang Mach-E Door Control Module Update Some of the affected vehicles may exhibit a false alarm activation and/or a warning message in the FordPass application when the doors are locked
SSM 517272023-06-21. Service bulletin. LATCHES/LOCKS/LINKAGES; EQUIPMENT:ELECTRICAL:ANTI-THEFT DEVICES; ELECTRICAL SYSTEM:SOFTWARE. Some 2021-2023 Mustang Mach-E vehicles built on or before 21-Apr-2023 may exhibit a false alarm activation and/or warning message in the FordPass application when the doors are locked. This may be due to the software in the door latch control module E (DCME), door latch control module F (DCMF), door latch control module G (DCMG) and/or door latch control module H (DCMH). To correct the condition, download and run the door control module software update application for each module one at a time using the Ford Diagnosis and Repair System (FDRS). For claiming, use causal part 58219A65 and applicable labor times in Section 10 of the Service Labor Time Standards (SLTS) Manual.
SSM 517052023-06-21. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE; POWER TRAIN. Some 2021-2023 Mustang Mach-E and 2022-2023 E-Transit vehicles may exhibit an illuminated powertrain malfunction (wrench) indicator with diagnostic trouble codes (DTC) P0ADA, P0ADE, P0AA1, and/or P0AA4 stored in the battery energy control module (BECM) after high voltage battery junction box (HVBJB) replacement. Vehicle may also exhibit reduced powertrain performance and/or a Stop Safely Now message displayed in the instrument panel cluster (IPC) and/or High-Voltage Battery Warning message in the FordPass application. This may be due to the BECM software. To correct the condition, download and run the BECM - Reset Diagnostic Trouble Code (DTC) Occurrence Counter application in Ford Diagnosis and Repair System (FDRS). If the concern persists, refer to Workshop Manual (WSM), Section 414-03A for normal diagnostics. Some 2021-2023 Mustang Mach-E and 2022-2023 E-Transit vehicles may exhibit an illuminated powertrain malfunction (wrench) indicator with diagnostic trouble codes (DTC) P0ADA, P0ADE, P0AA1, and/or P0AA4 stored in the battery energy control module (BECM) after high voltage battery junction box (HVBJB) replacement. Vehicle may also exhibit reduced powertrain performance and/or a Stop Safely Now message displayed in the instrument panel cluster (IPC) and/or High-Voltage Battery Warning message in the FordPass application. This may be due to the BECM software. To correct the condition, download and run the BECM - Reset Diagnostic Trouble Code (DTC) Occurrence Counter application in Ford Diagnosis and Repair System (FDRS). If the concern persists, refer to Workshop Manual (WSM), Section 414-03A for normal diagnostics
SSM 516742023-06-08. Service bulletin. ELECTRICAL SYSTEM; EQUIPMENT:ELECTRICAL:INFOTAINMENT; ELECTRICAL SYSTEM:SOFTWARE. Some 2023 Mustang Mach-E vehicles built on 2-Mar-2023 and through 16-Mar-2023 may exhibit one or more of the following symptoms: My Trip display in center display screen does not reset to 0 after key cycle, assisted lane change graphics displayed incorrectly, MyKey creation fails on first attempt, hands on icon displayed during hands-free assisted lane change maneuver, excessive 12 volt battery drain. This may be due to the software calibration in the instrument panel cluster (IPC). To correct this condition, update the IPC software using the Ford Diagnostic and Repair Software (FDRS). For claiming, use part number 10849 and the applicable labor operations of Section 10 of the Service Labor Time Standards (SLTS) Manual.
SSM 516102023-05-24. Service bulletin. ELECTRICAL SYSTEM; EQUIPMENT. Some 2021-2023 Mustang Mach-E vehicles may experience minor damage to the high voltage battery (HVB) tray as a result of coming contact with road debris and/or other outside influences. Workshop Manual (WSM), Section 414-03A has been updated to include new topics for inspection, repair and replacement of the HVB tray. These new topics should be used to help determine severity of damage and an appropriate repair direction for the HVB tray. If inspection per the WSM determines that the HVB tray requires replacement, the HVB battery trays for standard and extended range have been released for service as a lower cost repair option. Standard range HVB tray - LJ9Z-10732-E. Extended range HVB tray - LJ9Z-10732-D. When an HVB tray is replaced, a new high voltage battery serial number label must be obtained as directed in the WSM and installed in the location indicated.
TSB 23-21222023-05-04. Service bulletin. ELECTRICAL SYSTEM. Some 2021-2023 F-150/Mustang Mach-E and 2023 Expedition/Navigator vehicles equipped with BlueCruise/ActiveGlide may experience loss of BlueCruise/ActiveGlide hands-free driving mode availability and/or BlueCruise/ActiveGlide inoperative and/or diagnostic trouble code (DTC) U2400:00 in the gateway module (GWM) and advanced driver assistance system (ADAS) modules with no other DTCs present. This may be due to an expired BlueCruise/ActiveGlide map file in the GWM and/or the customer's BlueCruise/ActiveGlide map subscription being expired. To correct the condition, follow the Service Procedure to update the GWM.
SSM 515132023-04-06. Service bulletin. ELECTRICAL SYSTEM. Some 2021-2023 Ford and Lincoln vehicles may exhibit a condition where the high voltage battery stops charging when connected to level 1 or level 2 chargers with an illuminated malfunction indicator lamp (MIL) and diagnostic trouble code (DTC) P2C94 stored in the secondary on-board diagnostic control module A (SOBDM). To restore charging capability, disconnect the off-board charging station charge handle from the vehicle charge port and reconnect. This condition does not affect vehicle durability and no additional diagnosis or service is required for this condition at this time. Inform customers that they can continue to drive the vehicle and engineering is currently working on a solution for this condition that is expected in June 2023. Replacement of the SOBDM will not resolve this condition. Monitor OASIS for additional information.
TSB 23-20142023-04-04. Service bulletin. ELECTRICAL SYSTEM. This article supersedes TSB 22-2355 to update the vehicle model years affected. Some 2021-2023 Mustang Mach-E, 2022-2023 e-Transit and F-150 Lightning vehicles may experience inoperative level 3 charging with an illuminated Charger Service Required indicator in the instrument panel cluster (IPC) and diagnostic trouble codes (DTCs) P0D93:00, P0D94:00, P0D98:00, P0D9E:00 and/or P0DA0:00 in the secondary on-board diagnostic module (SOBDM). If the charging cord is removed from the charge port without the lock/release button fully pressed, this can damage the charge port locking pin actuator and disable level 3 charging for the next charging session. To correct the condition, follow the Service Procedure to replace only the charge port lock actuator.
23PU0105DCCHG22023-02-06. Service bulletin. ELECTRICAL SYSTEM. Priority Update 23-PU0105-DC-CHG2 for 2021- 2023 Mach E vehicles is now available. Quality improvements include: - Improvement to DC Fast Charging functionality.
SSM 512922023-01-31. Service bulletin. LATCHES/LOCKS/LINKAGES:DOORS:LATCH; ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:CONTROL MODULE. Some 2021-2023 Mustang Mach-E vehicles may exhibit a false alarm activation and/or warning message in the FordPass application when the doors are locked. This may be due to the software in the door latch control module E (DCME), door latch control module F (DCMF), door latch control module G (DCMG) and/or door latch control module H (DCMH). To correct the condition, download and run the door control module software update application for each module one at a time using the Ford Diagnosis and Repair System (FDRS). For claiming, use causal part 58219A65 and applicable labor times in Section 10 of the Service Labor Time Standards (SLTS) Manual.

The summaries are NHTSA's. Each bulletin's page links NHTSA's copy of the manufacturer's document.