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Service bulletins for the 2014 Ford Fusion

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

220 on file from NHTSA, as of 2026-10-19.

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Bulletins, newest first
SSM 463712017-03-20. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE. SOME 2012-2017 FOCUS ELECTRIC/2013-2017 CMAX ENERGI/FUSION ENERGI/2015-2017 MKC/MKZ/2016-2017 MKX AND 2017 CONTINENTAL VEHICLES OPERATING WITH A 3G TCU ON OR BEFORE 16-JAN-2017 MAY NOT RESPOND TO CUSTOMERS REMOTE COMMANDS VIA MYLINCOLN/MYFORD MOBILE PHONE APPLICATIONS. 2G NETWORKS WERE DECOMMISSIONED ON 16-JAN-2017. IF THE 3G TCU WAS OPERATING ON A 2G NETWORK, IT WILL NOT AUTOMATICALLY ATTEMPT TO RECONNECT TO THE REPLACEMENT 3G NETWORK. TO CORRECT, RESET THE TCU BY REMOVING ITS POWER FUSE FOR 5 MINUTES. IF THE CONCERN IS STILL PRESENT, FOLLOW NORMAL DIAGNOSTICS IN WORKSHOP MANUAL (WSM), SECTION 415-00. REFER TO PTS OASIS HOME PAGE FOR TCU VERSION IDENTIFICATION. FOR CLAIMING, USE CAUSAL PART 14G229 AND APPLICABLE LABOR OPERATIONS IN SECTION 10 OF THE SERVICE LABOR TIME STANDARDS (SLTS) MANUAL.
SSM 463552017-03-17. Service bulletin. POWER TRAIN:MANUAL TRANSMISSION:SHIFT PATTERN INDICATOR. MULTIPLE 2014-2016 VEHICLES EQUIPPED WITH 6F35 TRANSMISSION AND BUILT ON 1-JAN-2014 AND THROUGH 31-DEC-2015 MAY EXHIBIT HARSH REVERSE ENGAGEMENT AND HARSH/DELAYED 3RD AND 5TH GEAR UP/DOWN SHIFTS WITH NO DTCS PRESENT. THIS MAY BE DUE TO A MECHANICALLY BINDING SHIFT SOLENOID B (SSB). VERIFY HARSH REVERSE AND 3RD AND 5TH GEAR SHIFT EVENTS ARE PRESENT. USING IDS, IDENTIFY THE BAND NUMBER OF SSB FOR USE WHEN ORDERING PARTS. REMOVE THE MAIN CONTROL. DISASSEMBLE AND THOROUGHLY CLEAN THE VALVE BODY AND SOLENOID BODY TO REMOVE ANY CONTAMINANTS. REPLACE SSB, REFER TO WORKSHOP MANUAL (WSM) SECTION 307-01. USING IDS, CLEAR TRANSMISSION ADAPTIVE TABLES. FOR CLAIMING, USE CAUSAL PART 7G383 AND APPLICABLE LABOR OPERATIONS IN SECTION 7 OF THE SERVICE LABOR TIME STANDARDS (SLTS) MANUAL.
SSM 463322017-03-15. Service bulletin. EQUIPMENT. REPLACING THE ORIGINAL EQUIPMENT SYNC/NAVIGATION SYSTEM WITH EITHER AN AFTERMARKET SYNC/NAVIGATION KIT OR MODIFYING ORIGINAL SYNC/NAVIGATION PARTS TO PROVIDE ADDITIONAL FEATURES IS NOT RECOMMENDED NOR SUPPORTED ON ANY FORD, MERCURY OR LINCOLN VEHICLE. ONLY APPROVED GENUINE FORD ACCESSORIES OR ORIGINALLY INSTALLED SYSTEMS ARE SUPPORTED AND CERTIFIED TO FUNCTION CORRECTLY WITH OTHER VEHICLE SYSTEMS. IF YOU SUSPECT A SYSTEM HAS BEEN MODIFIED, THE FOLLOWING RESOURCES CAN BE USED TO VERIFY ORIGINAL EQUIPMENT: MONRONEY LABEL (WINDOW STICKER), PROFESSIONAL TECHNICIAN SOCIETY (PTS) OASIS TAB SELECT SYNC OR HVBOM. FOR GENUINE FORD ACCESSORIES USE: PTS WORKSHOP TAB SELECT DEALER INSTALLED ACCESSORY OR ACCESSORY INSTALLATION.
SSM 462982017-03-15. Service bulletin. ELECTRICAL SYSTEM:12V/24V/48V BATTERY. THE EV RANGE AFTER FULLY CHARGING A 2012-2016 FOCUS ELECTRIC, 2013-2016 C-MAX/FUSION ENERGI MAY VARY AFTER EACH CHARGING EVENT. THE WINDOW STICKER INDICATES 0-19 MILE RANGE FOR 2013-2016 CMAX/FUSION ENERGI. VARIATION OF EV RANGE MAY NOT INDICATE A BATTERY OR CHARGING CONCERN. EV RANGE IS SIMILAR TO THE DTE DISPLAY ON GASOLINE VEHICLES, EV RANGE WILL VARY WITH DRIVING/OPERATING CONDITIONS. CONDITIONS INCLUDE: EXTREME OUTSIDE TEMPERATURES, TERRAIN, DRIVING STYLE, CITY OR HIGHWAY DRIVING, TIRE PRESSURE, AND USE OF ACCESSORIES. IF THE CUSTOMER REPLACES THE LOW ROLL RESISTANCE TIRES WITH A MORE AGGRESSIVE TREAD THE RANGE WILL SUFFER. USING THE CABIN HEATER AND A/C, WHICH ARE ELECTRIC, WILL ALSO DECREASE EV RANGE. TO TEMPORARILY REMOVE THE IMPACT OF DRIVING/CLIMATE HISTORY, RESET THE LIFETIME SUMMARY OR DRIVING HISTORY BY USING THE SETTINGS MENU ON THE LEFT SIDE OF THE INSTRUMENT CLUSTER, UNDER DISPLAY
SSM 462952017-03-15. Service bulletin. ENGINE. TO HELP DIFFERENTIATE ENGINE OIL LEAKS FROM OTHER POSSIBLE SOURCES, A NEW WHITE-COLORED FLUORESCENT ENGINE OIL DYE IS AVAILABLE. WORKSHOP MANUAL (WSM), SECTION 303-00 HAS BEEN REVISED TO REFERENCE THE NEW WHITE-COLORED DYE. THE NEW WHITE FLUORESCENT DYE PROVIDES A DISTINCT WHITE GLOW TO IDENTIFY ENGINE OIL LEAKS. THE NEW WHITE FLUORESCENT DYE REQUIRES A PURE UV DIAGNOSTIC INSPECTION LAMP. THE WHITE-COLORED FLUORESCENT DYE AND PURE UV LAMP ARE NOW IN THE ROTUNDA CATALOG. DYE AND LAMP PART NUMBERS. GASOLINE ONLY DYE: 1 OUNCE BOTTLE 164-TP-33200601. DIESEL ONLY DYE: 8 OUNCE BOTTLE: 164-TP-3320-0008. PURE UV DIAGNOSTIC INSPECTION LAMP 164-TP8695 OR 164-R3748.
15N04-S22017-03-13. Service bulletin. EQUIPMENT. CERTAIN 2015 MODEL YEAR MKC AND MKZ VEHICLES EQUIPPED WITH THE RESERVE EQUIPMENT GROUP, AND CERTAIN 2012-2016 FOCUS ELECTRIC, C-MAX ENERGI, AND FUSION ENERGI VEHICLES - EMBEDDED MODEM REPLACEMENT.
SSM 460222017-02-23. Service bulletin. STEERING; ELECTRICAL SYSTEM. WHEN HOOKING UP THE VEHICLE COMMUNICATION MODULE (VCM) AND INTEGRATED DIAGNOSTIC SYSTEM (IDS) TO THE DLC LOCATED ON THE DRIVER SIDE UNDER THE STEERING COLUMN AT THE GWM, MAKE SURE THAT THE IGNITION IS OFF BEFORE CONNECTING TO IDS. IF THE IGNITION IS ON OR THE ENGINE IS RUNNING DURING THE HOOK UP, IT CAN RESULT IN VARIOUS WARNING LIGHTS BEING ILLUMINATED WITH DIAGNOSTIC TROUBLE CODES (DTCS), NO START OR NO CRANK CONDITIONS OR THE CLUSTER INOPERATIVE. FOR LINCOLN VEHICLES, THIS INFORMATION IS NOW LISTED IN THE TECHNICAL INSPECTION AND POST ROAD TEST SECTIONS OF EPDI ON THE PTS WEBSITE. IF A VEHICLE DISPLAYS THESE ISSUES, DISCONNECT THE EQUIPMENT FROM THE DLC AND REINSTALL WITH THE IGNITION OFF. CLEAR ANY DTCS PRESENT AND RETEST.
TSB16-01052017-02-21. Service bulletin. POWER TRAIN. SOME 2013-2016 FUSION, MKZ, AND 2013-2015 C-MAX VEHICLES EQUIPPED WITH AN HF35 TRANSMISSION AND BUILT ON OR BEFORE 8/15/2015 MAY EXHIBIT A THUMPING/RUBBING OR GRINDING NOISE COMING FROM THE TRANSMISSION. THE NOISE MAY BE PRESENT IN ALL GEAR RANGES INCLUDING NEUTRAL WHEN THE VEHICLE IS MOVING, BUT WILL NOT BE PRESENT WHEN THE VEHICLE IS STATIONARY OR IN PARK. FOLLOW THE SERVICE PROCEDURE STEPS TO CORRECT THE CONDITION.
SSM 459262017-02-11. Service bulletin. POWER TRAIN. 2013-2017 FUSION/ESCAPE/MKZ (EXCLUDING 3.7L), 2015-2016 EDGE/EXPLORER (EXCLUDING 3.5L/3.7L), 2015-2016 MKC, AND 2016 MKX VEHICLES (EXCLUDING 3.7L) EQUIPPED WITH ALL WHEEL DRIVE (AWD) MAY EXHIBIT A LEAKING PASSENGER SIDE POWER TRANSFER UNIT (PTU) HALFSHAFT/LINKSHAFT SEAL. THIS MAY BE DUE TO A WORN PTU BUSHING. THE PTU BUSHING CAN NOW BE REPAIRED WITHOUT PTU REPLACEMENT. THE ONLINE WSM IS BEING UPDATED FOR ALL LISTED VEHICLES.REFER TO THE INTERMEDIATE SHAFT BUSHING REMOVAL AND INSTALLATION IN WORKSHOP MANUAL (WSM), SECTION 308-07. THE PROCEDURE IS THE SAME FOR ALL VEHICLES. IF THE PROCEDURE IS NOT PUBLISHED FOR THE VEHICLE BEING SERVICED CHECK THE WSM OF ANOTHER LISTED VEHICLE. BUSHING PART NUMBER IS F2GZ-63600A58A. THE PARTS CATALOG IS BEING UPDATED TO INCLUDE THIS BUSHING.
TSB16-01012017-02-10. Service bulletin. ELECTRICAL SYSTEM; ENGINE. SOME 2013-2014 FOCUS ST, FUSION, ESCAPE AND VEHICLES EQUIPPED WITH A 2.0L GASOLINE TURBOCHARGED DIRECT INJECTION (GTDI) ENGINE AND BUILT ON 9/1/2012 AND THROUGH 8/1/2013 MAY EXHIBIT AN ILLUMINATED MALFUNCTION INDICATOR LAMP (MIL) WITH DIAGNOSTIC TROUBLE CODE (DTC) P2096 (POST CATALYST FUEL TRIM SYSTEM TOO LEAN BANK 1) STORED IN POWERTRAIN CONTROL MODULE (PCM) MEMORY. THIS MAY BE DUE TO ENGINE OIL MIGRATING FROM THE VARIABLE VALVE TIMING (VVT) OIL CONTROL SOLENOIDS THROUGH THE ENGINE WIRE HARNESS TO THE CATALYST MONITOR SENSOR (CMS). FOLLOW THE SERVICE PROCEDURE STEPS TO CORRECT THE CONDITION.
TSB16-00952017-02-10. Service bulletin. ENGINE; POWER TRAIN. SOME 2014-2016 FUSION VEHICLES EQUIPPED WITH A 1.5L GASOLINE TURBO DIRECT INJECTION (GTDI) ENGINE MAY EXHIBIT AN ENGINE VIBRATION WHILE IN PARK AND AT IDLE. THIS CONDITION MAY BE MORE PRONOUNCED WITH THE A/C ON. A NEW GENERATOR PULLEY IS AVAILABLE TO REDUCE THE ENGINE VIBRATION. FOLLOW THE SERVICE PROCEDURE STEPS TO CORRECT THE CONDITION.
SSM 461322017-02-10. Service bulletin. SERVICE BRAKES. SOME 2008-2017 FORD/MERCURY/LINCOLN VEHICLES EQUIPPED WITH SYNC MAY GENERATE A VHR THAT IDENTIFIES A CONCERN WITH THE BRAKES AND SUSPENSION CATEGORY INDICATING SERVICE IS REQUIRED DUE TO A BRAKE SYSTEM WARNING LAMP BEING ILLUMINATED. IF THE PARK BRAKE WAS APPLIED WHEN THE VHR WAS GATHERING DATA FROM THE MAJOR VEHICLE SYSTEMS, THE BRAKES AND SUSPENSION MESSAGE WILL BE REPORTED AS THE VHR LOOKS FOR ANY WARNING LAMPS ILLUMINATED IN THE INSTRUMENT CLUSTER. RERUN THE VHR WITH THE ENGINE ON AND VEHICLE IN PARK, AND ENSURE THE PARK BRAKE IS DISENGAGED. IF THE SYNC VHR IS STILL REPORTING A CONCERN TO THE CUSTOMERS SYNC OWNERS ACCOUNT, REFER TO THE APPROPRIATE WORKSHOP MANUAL SECTION FOR DIAGNOSIS BY DTC OR SYMPTOM. STARTING IN 2015 NOT ALL SYNC EQUIPPED VEHICLES SUPPORT VHR, REFER TO THE OWNERS MANUAL FOR VHR OPERATION.
SSM 458872017-02-09. Service bulletin. EQUIPMENT; EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. 2013-2016 ESCAPE,2014-2016 FIESTA, TRANSIT CONNECT AND 2013-2015 FUSION VEHICLES EQUIPPED WITH 1.6L GTDI ENGINE - UPDATED WORKSHOP MANUAL (WSM) SECTION 303-03 COOLING SYSTEM
SSM 458752017-02-09. Service bulletin. VISIBILITY; VISIBILITY:POWER WINDOW DEVICES AND CONTROLS. 2013-2016 FUSION - WINDOW SWITCH BEZEL WARPED OR DOES NOT SIT FLUSH - EBONY/PIANO BLACK
SSM 461322017-02-07. Service bulletin. SERVICE BRAKES. SOME 2008-2017 FORD/MERCURY/LINCOLN VEHICLES EQUIPPED WITH SYNC MAY GENERATE A VHR THAT IDENTIFIES A CONCERN WITH THE BRAKES AND SUSPENSION CATEGORY INDICATING SERVICE IS REQUIRED DUE TO A BRAKE SYSTEM WARNING LAMP BEING ILLUMINATED. IF THE PARK BRAKE WAS APPLIED WHEN THE VHR WAS GATHERING DATA FROM THE MAJOR VEHICLE SYSTEMS, THE BRAKES AND SUSPENSION MESSAGE WILL BE REPORTED AS THE VHR LOOKS FOR ANY WARNING LAMPS ILLUMINATED IN THE INSTRUMENT CLUSTER. RERUN THE VHR WITH THE ENGINE ON AND VEHICLE IN PARK, AND ENSURE THE PARK BRAKE IS DISENGAGED. IF THE SYNC VHR IS STILL REPORTING A CONCERN TO THE CUSTOMERS SYNC OWNERS ACCOUNT, REFER TO THE APPROPRIATE WORKSHOP MANUAL SECTION FOR DIAGNOSIS BY DTC OR SYMPTOM. STARTING IN 2015 NOT ALL SYNC EQUIPPED VEHICLES SUPPORT VHR, REFER TO THE OWNERS MANUAL FOR VHR OPERATION.
SSM 461292017-02-07. Service bulletin. ELECTRICAL SYSTEM:12V/24V/48V BATTERY. SOME 2013-2016 FUSION/ESCAPE/MKT/FLEX/MKS/TAURUS, 2015-2016 MKZ/MKC/EDGE AND 2016 MKX VEHICLES MAY EXHIBIT VARIOUS RADIO CONCERNS INCLUDING: SPEAKER STATIC WITH KEY-OFF, NO AUDIO AFTER VEHICLE IS FIRST STARTED WITH DIAGNOSTIC TROUBLE CODE (DTC) U0184, NO VOLUME CONTROL, OR A STUCK CD WITH NO SLOT BLOCKAGE. PRIOR TO STARTING NORMAL DIAGNOSIS FOR ANY OF THESE CONDITIONS, VERIFY THE ACM IS AT THE LATEST CALIBRATION USING IDS VERSION 102.03 OR HIGHER. MAKE SURE YOU ARE CONNECTED TO THE INTERNET WHEN ENTERING MODULE PROGRAMMING TO OBTAIN THE LATEST UPDATES. CALIBRATION FILES MAY ALSO BE OBTAINED AT WWW.MOTORCRAFTSERVICE.COM. USE THE APPLICABLE LABOR OPERATION IN SECTION 11 OF THE SLTS MANUAL AND CAUSAL PART 18C869 WHEN CLAIMING THIS REPAIR.
SSM 461182017-02-07. Service bulletin. STEERING. WHEN HOOKING UP THE VEHICLE COMMUNICATION MODULE (VCM) AND INTEGRATED DIAGNOSTIC SYSTEM (IDS) TO THE DLC LOCATED ON THE DRIVER SIDE UNDER THE STEERING COLUMN AT THE GWM, MAKE SURE THAT THE IGNITION IS OFF BEFORE CONNECTING TO IDS. IF THE IGNITION IS ON OR THE ENGINE IS RUNNING DURING THE HOOK UP, IT CAN RESULT IN VARIOUS WARNING LIGHTS BEING ILLUMINATED WITH DIAGNOSTIC TROUBLE CODES (DTCS), NO START OR NO CRANK CONDITIONS OR THE CLUSTER INOPERATIVE. FOR LINCOLN VEHICLES, THIS INFORMATION IS NOW LISTED IN THE TECHNICAL INSPECTION AND POST ROAD TEST SECTIONS OF EPDI ON THE PTS WEBSITE. IF A VEHICLE DISPLAYS THESE ISSUES, DISCONNECT THE EQUIPMENT FROM THE DLC AND REINSTALL WITH THE IGNITION OFF. CLEAR ANY DTCS PRESENT AND RETEST.
SSM-458662016-09-24. Service bulletin. EQUIPMENT; ELECTRICAL SYSTEM:SOFTWARE. 2013-2016 FOCUS/C-MAX - REMOTE KEYLESS ENTRY (RKE) PROGRAMING CONCERNS
SSM-458612016-09-24. Service bulletin. STEERING:COLUMN; ELECTRICAL SYSTEM:SOFTWARE. STEERING COLUMN CONTROLS INOPERATIVE WITH POSSIBLE U0212 - BUILT ON OR BEFORE 3/20/2015
SSM-458212016-08-30. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE. SIRI EYES FREE FUNCTIONAL ISSUES USING BLUETOOTH AND APPLE IOS 9.2 AND 9.2.1
SSM-458152016-08-30. Service bulletin. EQUIPMENT:APPLIANCE:AIR CONDITIONER; POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM). AIR CONDITIONING (A/C) INOPERATIVE - DIAGNOSTIC TROUBLE CODE (DTC) P0645
SSM-458102016-08-30. Service bulletin. EQUIPMENT:APPLIANCE:AIR CONDITIONER. A/C COMPRESSOR LOCKUP - VEHICLES IN STORAGE OR USED INFREQUENTLY
SSM-458002016-08-30. Service bulletin. POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM); EQUIPMENT. REMOVE WATER OR MOISTURE BEFORE REMOVING THE SOBDMC FUSE COVER
16-00452016-06-22. Service bulletin. FUEL/PROPULSION SYSTEM. 2.0L ECOBOOST - FUEL ODOR ISSUE Some 2013-2016 Escape, 2015-2016 MKC vehicles built on or before 12/15/2015, 2013-2016 Fusion, MKZ, 2013-2015 Explorer, 2013-2014 Focus ST and Edge vehicles equipped with 2.0L EcoBoost engines may exhibit fuel odor originating from the positive crankcase ventilation (PCV) hose. SERVICE PROCEDURE 1. Is the vehicle a 2016 Escape or MKC? a. Yes - check the vehicle build date. Was the vehicle built on or before 12/15/2015? (1) Yes - proceed to Step 2. (2) No - this article does not apply. b. No - proceed to Step 2. 2. Inspect the PCV hose to make sure it is properly connected to the valve cover and the low pressure intake duct. a. For Escape and Focus ST vehicles remove the cowl panel grille to access the hose. Refer to Workshop Manual (WSM), Section 501-02. b. For Edge vehicles remove the air cleaner outlet pipe to access the hose. Refer to WSM, Section 303-12. 3. Does the PCV hose exhibit a fuel smell or was the hose disconnected? a. Yes - replace hose and reassemble the vehicle. b. No - Refer to WSM, Section 303-13 for normal diagnosis.
16-00432016-06-22. Service bulletin. POWER TRAIN. 6F35 TRANSMISSION - FLUID LEAK AT LEFT SIDE HALFSHAFT SEAL BUILT ON OR BEFORE 10/14/2013 ISSUE Some 2009-2014 Escape, 2009-2011 Mariner, 2010-2014 Fusion, 2010-2011 Milan, 2012-2014 Edge/Explorer, and 2013-2014 Taurus/MKT/MKZ vehicles built on or before 10/14/2013 and equipped with a 6F35 automatic transmission may exhibit a fluid leak from the left hand (LH) transmission halfshaft seal due to wear on the transmission case bushing.

The summaries are NHTSA's. Each bulletin's page links NHTSA's copy of the manufacturer's document.