Service bulletins for the 2023 Ford F-350
A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.
284 on file from NHTSA, as of 2026-10-19.
By type
By component
By trouble code
By topic
| SSM 51578 | 2023-05-04. Service bulletin. ELECTRICAL SYSTEM:BODY CONTROL MODULE/BCM. Some 2023 F-Super Duty vehicles may set DTCs B109F:55, B1330:9A, U0252:87, U0198:87, U0184:87, U0155:87, U0256:87, and/or U0100:87 in the BCM when a diagnostic self-test is performed. This may be due to an incorrect sequence of an internal measurement unit during self-test causing a false history status DTC (0x48 or 0x08 status). The DTC matures to history status because the BCM detects nothing is wrong. Replacement or reprogramming of the BCM will not resolve this condition. B109F:55, B1330:9A, U0252:87, U0198:87, U0184:87, U0155:87, U0256:87, and/or U0100:87 should be ignored if: no other DTCs are present in the BCM, the malfunction indicator lamp (MIL) is not illuminated while the engine is running, and no drivability concerns are present. No further service action is required. |
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| SSM 51536 | 2023-05-04. Service bulletin. STRUCTURE. For 2000-2024 Ford and Lincoln vehicles, swapping a module from a vehicle for diagnosis purposes is likely to cause errors and is not recommended. It is also not recommended to order a replacement module using a vehicle identification number (VIN) from a different vehicle. Most modules on these affected vehicles are VIN/vehicle specific and hardware variations between modules do exist. Swapping a module from a vehicle or ordering a module using a different vehicle/VIN can cause ineffective repairs and additional vehicle down time. Make sure all appropriate Workshop Manual (WSM) procedures are followed when diagnosing the condition prior to all module replacements and only order modules using the correct VIN. |
| SSM 51566 | 2023-05-04. Service bulletin. BACK OVER PREVENTION:SOFTWARE. Some 2023 F-Super Duty vehicles may exhibit the trailer optimized routing feature, active trailer name keyboard, or trailer maintenance keyboard not available when an active trailer profile is utilized. This may be due to the accessory protocol interface module (APIM) software. Replacement or reprogramming of the APIM may not resolve this condition. Inform customers that engineering is currently working on a solution for this condition and will be released via an over the air (OTA) software update expected in Q2 2023. Customers that have experienced this concern should verify automatic updates are enabled and that the vehicle has been run long enough to receive updates via OTA. Monitor OASIS for additional information. |
| SSM 51565 | 2023-05-04. Service bulletin. EQUIPMENT:ELECTRICAL. 2023 F-Super Duty vehicles are not compatible with previous model year RKE keys and Ford Accessory keyless entry keypads. A different radio frequency is used on 2023 F-Super Duty vehicles than previous models. Do not attempt to program previous model year RKE keys or keypads to 2023 F-Super Duty vehicles. |
| SSM 51555 | 2023-05-04. Service bulletin. SERVICE BRAKES; EQUIPMENT:ELECTRICAL. Some 2023 F-Super Duty vehicles equipped with vacuum assist brakes may exhibit an illuminated brake warning indicator with diagnostic trouble codes (DTC) C0047 and/or P0557 present. This may be due to the brake vacuum sensor. To correct the condition, remove and replace the brake vacuum sensor, part NK4Z-2C444-A. To prevent repeat concerns, install the sensor with the electrical connector pointed towards the identification label on the vacuum brake booster. |
| SSM 51552 | 2023-05-04. Service bulletin. STRUCTURE:BODY:DOOR. Some 2023 F-Super Duty vehicles may be equipped with a panel between the media bin door and the cup holders that has 3 exposed holes. The panel is not missing a piece of trim. The holes are intended to allow USB cable usage with the media bin door closed. No repairs should be attempted as this is intended design. |
| SSM 51531 | 2023-05-04. Service bulletin. POWER TRAIN. Some 2020-2023 Explorer/Aviator/Transit, 2021-2023 F-150/Bronco, 2022-2023 Expedition/Navigator/Mustang and 2023 F-250/F-350 Super Duty vehicles may exhibit harsh/delayed engagement and/or harsh/delayed shift concerns. These may be addressed with the powertrain control module (PCM)/transmission control module (TCM) Transmission Accelerated Main Control Break In Routine and/or a main control overhaul. Refer to Workshop Manual (WSM), Section 307-01, DTC Chart if DTCs are present and/or Diagnosis By Symptom to identify the clutch(s) to be cycled. Cycling the shift solenoids and clutch control valves to remove contamination must be performed along with an adaptive drive cycle before attempting repair. For claiming, use causal part 7A100 and applicable labor operations in Section 7 of the Service Labor Time Standards (SLTS) Manual. |
| SSM 51507 | 2023-04-06. Service bulletin. ELECTRICAL SYSTEM: INTEGRATED TRAILER BRAKE CONTROL; EQUIPMENT:ELECTRICAL. Some 2023 F-Super Duty vehicles may exhibit the trailer optimized routing feature is not available when an active trailer profile is utilized. This may be due to the accessory protocol interface module (APIM) software. Replacement or reprogramming of the APIM may not resolve this condition. Inform customers that engineering is currently working on a solution for this condition and will be released via an over the air (OTA) software update expected in Q2 2023. Customers that have experienced this concern should verify automatic updates are enabled and that the vehicle has been run long enough to receive updates via OTA. Monitor OASIS for additional information. |
| SSM 51506 | 2023-04-06. Service bulletin. EQUIPMENT:ELECTRICAL:INFOTAINMENT. Some 2023 F-Super Duty vehicles may exhibit an erroneous warning exclamation indicator on the center display screen when exiting camera view (overhead view of the vehicle icon). This issue will recover after a key cycle. This may be due to the APIM software. Replacement or reprogramming of the APIM may not resolve this condition. Inform customers that engineering is currently working on a solution for this condition and will be released via an over the air (OTA) software update expected in Q2 2023. Customers that have experienced this concern should verify automatic updates are enabled and that the vehicle has been run long enough to receive updates via OTA. Monitor OASIS for additional information. |
| SSM 51505 | 2023-04-06. Service bulletin. EQUIPMENT:ELECTRICAL:INFOTAINMENT. Some 2023 F-Super Duty vehicles may exhibit a momentary pop up message stating Check Rear Seat For Passenger during vehicle startup on the center display screen. The Check Rear Seat For Passenger pop up message should only appear during vehicle shut down. These issues will recover after a key cycle. This may be due to the APIM software. Replacement or reprogramming of the APIM may not resolve this condition. Inform customers that engineering is currently working on a solution for this condition and will be released via an over the air (OTA) software update expected in Q2 2023. Customers that have experienced this concern should verify automatic updates are enabled and that the vehicle has been run long enough to receive updates via OTA. Monitor OASIS for additional information. |
| SSM 51504 | 2023-04-06. Service bulletin. EQUIPMENT:ELECTRICAL:INFOTAINMENT; EQUIPMENT:ELECTRICAL. Some 2023 F-Super Duty vehicles may exhibit a concern where SYNC does not recognize when a mobile phone is connected. These issues will recover after a key cycle. This may be due to the APIM software. Replacement or reprogramming of the APIM may not resolve this condition. Inform customers that engineering is currently working on a solution for this condition and will be released via an over the air (OTA) software update expected in Q2 2023. Customers that have experienced this concern should verify automatic updates are enabled and that the vehicle has been run long enough to receive updates via OTA. Monitor OASIS for additional information. |
| SSM 51503 | 2023-04-06. Service bulletin. EQUIPMENT:ELECTRICAL:INFOTAINMENT. Some 2023 F-Super Duty vehicles may exhibit music not playing and/or Apple CarPlay/Android Auto not detected through the USB port. These issues will recover after a key cycle. This may be due to the APIM software. Replacement or reprogramming of the APIM may not resolve this condition. Inform customers that engineering is currently working on a solution for this condition and will be released via an over the air (OTA) software update expected in Q2 2023. Customers that have experienced this concern should verify automatic updates are enabled and that the vehicle has been run long enough to receive updates via OTA. Monitor OASIS for additional information. |
| SSM 51502 | 2023-04-06. Service bulletin. EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM). Some 2023 F-Super Duty vehicles equipped with navigation may exhibit an intermittent audible chime while driving with active trailer profile. This may be due to the trailer navigation informing the driver of forthcoming bridges. Visual indicators appear on the map when center display screen is on the navigation domain. No visual indicators appear while other screens are active. This may be due to the APIM software. Replacement or reprogramming of the APIM may not resolve this condition. Engineering is currently working on a solution and will be released via an over the air (OTA) software update expected in Q2 2023. It is recommended that customers should verify automatic updates are enabled and that the vehicle has been run long enough to receive updates via OTA. Continue to monitor OASIS. |
| SSM 51501 | 2023-04-06. Service bulletin. ELECTRICAL SYSTEM; EQUIPMENT:ELECTRICAL:INFOTAINMENT. Some 2023 F-Super Duty vehicles may exhibit concerns with missing pop up information on the center display screen after selecting Active Vehicle on the FordPass app. This may be due to Apple CarPlay/Android Auto running on the center display screen. These issues will recover after a key cycle. This may be due to the APIM software. Replacement or reprogramming of the APIM may not resolve this condition. As an interim action, disable Apple CarPlay/Android Auto and send another activation request. The customer should get the activation request in the following ignition cycle. Inform customers that engineering is currently working on a solution for this condition and will be released via an over the air (OTA) software update expected in Q2 2023. Monitor OASIS for additional information. |
| SSM 51499 | 2023-04-06. Service bulletin. EQUIPMENT:ELECTRICAL:INFOTAINMENT. Some 2023 F-Super Duty vehicles may exhibit Waze app freezing events on the center display screen while the FM radio is playing. This may be due to the APIM software. Replacement or reprogramming of the APIM may not resolve this condition. As an interim action, disconnect the universal serial bus (USB) cable from the port and reconnect. It may be necessary to completely disconnect the phone from SYNC (or delete the phone entirely and reintroduce the phone to SYNC). Engineering is working on a solution and will be released via an over the air (OTA) software update expected in Q2 2023. Customers that have experienced this concern should verify automatic updates are enabled and that the vehicle has been run long enough to receive updates via OTA. Monitor OASIS for additional information. |
| SSM 51498 | 2023-04-06. Service bulletin. EQUIPMENT:ELECTRICAL:INFOTAINMENT. Some 2023 F-Super Duty vehicles equipped with Pro Power Onboard may exhibit a pop up message Pro Power Onboard Turned Off on the center display screen. This occurs when wattage thresholds are exceeded. The message can not be cleared using the close soft button (reset button works after load disconnected). This may be due to the APIM software. Replacement or reprogramming of the APIM may not resolve this condition. Engineering is currently working on a solution and will be released via over the air (OTA) software update expected in Q2 2023. Customers that have experienced this concern should verify automatic updates are enabled and that the vehicle has been run long enough to receive updates via OTA. Monitor OASIS for additional information. |
| SSM 51497 | 2023-04-06. Service bulletin. POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM); POWER TRAIN:MANUAL TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM). Some 2023 F-Super Duty vehicles may set diagnostic trouble codes (DTCS) U3035 and/or U3036 in the powertrain control module (PCM) during a diagnostic self-test. These DTCS set when the PCM detects an authentication failure after key initialization (U3035) and/or while the PCM continues to monitor DTC (U3036) during the transition of the controller area network (CAN) bus entering sleep mode. U3035 and/or U3036 should be ignored if: no other DTCs are present in the PCM, the malfunction indicator lamp (MIL) is not illuminated while the engine is running, and no drivability concerns are present. No further service action is required. |
| SSM 51496 | 2023-04-06. Service bulletin. EQUIPMENT:ELECTRICAL:INFOTAINMENT; EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. Some 2023 F-Super Duty vehicles may exhibit an intermittent audible pop and/or static noise heard through the speakers when the steering wheel controls are pressed. These issues will recover after a key cycle. This may be due to the APIM software. Replacement or reprogramming of the APIM may not resolve this condition. Inform customers that engineering is currently working on a solution for this condition and will be released via an over the air (OTA) software update expected in Q2 2023. Customers that have experienced this concern should verify automatic updates are enabled and that the vehicle has been run long enough to receive updates via OTA. Monitor OASIS for additional information. |
| SSM 51495 | 2023-04-06. Service bulletin. EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.; EQUIPMENT:ELECTRICAL:INFOTAINMENT. Some 2023 F-Super Duty vehicles may exhibit an unrequested audio source switch (or switches to privacy mode) when some third party apps are streamed through the accessory protocol interface module (APIM). These issues will recover after a key cycle. This may be due to the APIM software. Replacement or reprogramming of the APIM may not resolve this condition. Inform customers that engineering is currently working on a solution for this condition and will be released via an over the air (OTA) software update expected in Q2 2023. Customers that have experienced this concern should verify automatic updates are enabled and that the vehicle has been run long enough to receive updates via OTA. Monitor OASIS for additional information. |
| SSM 51492 | 2023-04-06. Service bulletin. EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. Some 2023 F-Super Duty vehicles may exhibit an increase in audio volume and/or distortion from the speakers when accessing languages through the accessory protocol interface module (APIM). These issues will recover after a key cycle. This may be due to the APIM software. Replacement or reprogramming of the APIM may not resolve this condition. Inform customers that engineering is currently working on a solution for this condition and will be released via an over the air (OTA) software update expected in Q2 2023. Customers that have experienced this concern should verify automatic updates are enabled and that the vehicle has been run long enough to receive updates via OTA. Monitor OASIS for additional information. |
| SSM 51491 | 2023-04-06. Service bulletin. ENGINE AND ENGINE COOLING. Some 2021-2022 F-Super Duty vehicles may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble code (DTC) P0073 for the ambient air temperature sensor stored in the powertrain control (PCM). When performing pinpoint test BG in Workshop Manual (WSM), Section 413-01, the ambient air temperature sensor/outside air temperature display reset procedure has been added to the Ford Diagnostic Repair System (FDRS) diagnostic scan tool. Depending on how the vehicle is equipped, run the FCIM or HVAC Reset the Outside Air Temperature Sensor Learned Values application. Clear DTCs and retest after performing the reset procedure. |
| SSM 51490 | 2023-04-06. Service bulletin. EQUIPMENT:ELECTRICAL:INFOTAINMENT. Some 2023 F-Super Duty vehicles may experience various display anomalies from the center display screen such as momentary center display screen color change, screen freeze while trying to connect a phone, overlapping soft buttons, text overlap, brightness bar not updating, and/or word repetition. These issues will typically recover after a key cycle. This may be due to the accessory protocol interface module (APIM) software. Replacement or reprogramming of the APIM may not resolve this condition. Inform customers that engineering is currently working on a solution for this condition and will be released via an over the air (OTA) software update expected in Q2 2023. Customers that have experienced this concern should verify automatic updates are enabled and that the vehicle has been run long enough to receive updates via OTA. Monitor OASIS for additional information. |
| SSM 51489 | 2023-04-06. Service bulletin. SERVICE BRAKES. Some 2023 F-Super Duty vehicles may set diagnostic trouble code (DTC) U0415 in the all-wheel drive (AWD) module during a diagnostic self-test. This DTC sets when the AWD module does not detect a valid signal from the anti-lock brake (ABS) module through the controller area network (CAN) within a specified time frame. U0415 should be ignored if: no other DTCs are present in the ABS module or AWD module, the malfunction indicator lamp (MIL) is not illuminated while the engine is running, and no drivability concerns are present. No further service action is required. |
| SSM 51488 | 2023-04-06. Service bulletin. POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM). Some 2023 F-Super Duty vehicles may set diagnostic trouble code (DTC) U0100:87 in the telematics control unit (TCU) during a diagnostic self-test. This DTC sets when the TCU does not detect a valid signal from the powertrain control module (PCM) through the controller area network (CAN). U0100:87 should be ignored if: no other DTCs are present in the PCM or TCU module, the malfunction indicator lamp (MIL) is not illuminated while the engine is running, and no drivability concerns are present. No further service action is required. |
| SSM 51486 | 2023-04-05. Service bulletin. BACK OVER PREVENTION. Some 2023 F-Super Duty vehicles may set diagnostic trouble codes (DTCS) U023A:00, U0159:00, and/or U0146:00 in the anti-lock brake system (ABS) module after the vehicle is remote started. This may be due to the image processing module A (IPMA) not communicating on the controller area network (CAN) during the remote starting event. Replacement or reprogramming of the ABS module or IPMA will not resolve this condition. U023A:00, U0159:00, and/or U0146:00 should be ignored if: no other DTCs are present in the ABS module, the malfunction indicator lamp (MIL) is not illuminated while the engine is running, and no drivability concerns are present. No further service action is required. |
The summaries are NHTSA's. Each bulletin's page links NHTSA's copy of the manufacturer's document.