Service bulletin SSM 51552
A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.
| Type | Service bulletin |
|---|---|
| NHTSA id | 10234589 |
| Published by NHTSA | 2023-05-04 |
| Manufacturer's number | SSM 51552 |
| Manufacturer's date | 2023-04-14 |
| NHTSA component | STRUCTURE:BODY:DOOR |
NHTSA's summary
Some 2023 F-Super Duty vehicles may be equipped with a panel between the media bin door and the cup holders that has 3 exposed holes. The panel is not missing a piece of trim. The holes are intended to allow USB cable usage with the media bin door closed. No repairs should be attempted as this is intended design.
The document
The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.
Components
Body and frame
| FORD F-250 SD | 2023 (the catalog's model; the bulletin names a series or trim of it) |
|---|---|
| FORD F-350 SD | 2023 (the catalog's model; the bulletin names a series or trim of it) |
| FORD F-450 SD | 2023 (the catalog's model; the bulletin names a series or trim of it) |
| FORD F-550 SD | 2023 (the catalog's model; the bulletin names a series or trim of it) |
| FORD F-650 SD | 2023 (the catalog's model; the bulletin names a series or trim of it) |
| FORD F-750 SD | 2023 (the catalog's model; the bulletin names a series or trim of it) |
Listing a model year does not mean every vehicle of it is concerned: the document says which.
| 24V806000 | 2024-10-25. BACK OVER PREVENTION: SENSING SYSTEM: CAMERA; STRUCTURE:BODY:TAILGATE |
|---|---|
| 23V507000 | 2023-07-21. STRUCTURE:BODY:DOOR |
A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.
| SSM 55118 | 2026-09-01. Service bulletin. Some of the following vehicles: * 2023-2025 F-Super Duty built on or before 02-Feb-2025 * 2024-2026 Ranger/Bronco/Mustang * 2024-2025 F-150 built on or before 15-Jul-2025 * 2024-2025 Nautilus built on or before 16-Feb-2025 * 2025 Explorer/Aviator built on or before 01-Feb-2025 may exhibit all of the following symptoms: - "No Key Detected" message displayed on the instrument panel cluster (IPC). - Key fob does not work in the backup slot. - Remote keyless entry (RKE) (lock and unlock from the key fob) functionality will work to lock/unlock the vehicle. If the vehicle exhibits these symptoms, start the vehicle using both key fobs. If the no crank/no start condition with "No Key Detected" concern is present, reprogram both key fobs and retest. If the no crank/no start condition with "No Key Detected" is still present, replace the body control module (BCM). Refer to Workshop Manual (WSM), Section 419-10. For claiming, use causal part 15604 and labor operation MT55118SSM up to 1.8 hours. |
|---|---|
| 25N10S1 | 2026-07-01. Other. Certain 2017-2025 F-450 – F-600 Chassis Cab Upfitted with an Aerial Bucket Frame Rail Crack |
| SSM 54601 | 2026-02-27. Service bulletin. Ford and Lincoln vehicles equipped with wired keyless entry keypad systems and accessory wireless keyless entry keypad systems may or may not come with a wallet card containing the master code. Unlike the integrated wired keypad, the accessory wireless keypad master code cannot be retrieved from the vehicle using a diagnostic scan tool or from the label printed on the body control module (BCM). The Factory Keyless Entry Code application within the diagnostic scan tool will not provide an applicable master code for the accessory wireless keypad. If the wallet card for an accessory keypad is not available, the "Wireless RF Keypad Diagnosis Guide" can be referenced and provides direction on how to retrieve the master code. This guide is located under the Workshop Manual tab > Accessories > Installation > Wireless RF Keypad Diagnosis Guide > PPT C > Step C2.<br /><br /> Note: The only available keypad for some vehicles from the assembly plant is the accessory wireless keyless entry keypad. The integrated wired keypad cannot be installed on vehicles not equipped from the factory with a wired keyless entry k |
| TSB 25-2621 | 2026-02-17. Service bulletin. Some vehicles listed in the Model statement above may exhibit a no crank/no start condition where the customer cannot start their vehicle. The vehicle may also exhibit a "No Key Detected" message displayed on the instrument panel cluster (IPC), and no key fob works in the back up slot. The remote keyless entry (RKE) functionality will work to lock/unlock the vehicle. |
| SSM 54546 | 2026-02-12. Service bulletin. Some 2023-2026 F-Super Duty and 2024-2026 F-150 vehicles were not produced with a factory wired keyless entry keypad. If the customer desires to install a Ford Accessory wireless keyless entry keypad, the radio transceiver module (RTM) in these vehicles operates on a different frequency than previous models. The correct part number for the keyless entry keypad is SK4Z-14A626-A. A wired keyless entry keypad cannot be added to a 2025-2026 F-Super Duty/F-150 vehicle that was not originally produced with it. Refer to Professional Technician System (PTS) > Workshop > Accessories > Installation > Electrical for further instruction. |
| SSM 54326 | 2025-10-28. Service bulletin. Some 2018-2025 F-150 and 2018-2026 F-Super Duty vehicles equipped with a tailgate step may exhibit a step assembly that binds/will not open or opens/pops up while driving. This could be due to an incorrect adjustment of the tailgate step assembly. Before replacing any components for this concern, follow the revised Tailgate Step Adjustment procedure in Workshop Manual (WSM), Section 501-04. |
| TSB 25-2466 | 2025-10-09. Service bulletin. Some of the vehicles listed in the Model statement above may exhibit a headliner rattle or sagging condition around the roof opening panel. This may be due to the adhesive separating from the headliner substrate. |
| SSM 51536 | 2023-05-04. Service bulletin. For 2000-2024 Ford and Lincoln vehicles, swapping a module from a vehicle for diagnosis purposes is likely to cause errors and is not recommended. It is also not recommended to order a replacement module using a vehicle identification number (VIN) from a different vehicle. Most modules on these affected vehicles are VIN/vehicle specific and hardware variations between modules do exist. Swapping a module from a vehicle or ordering a module using a different vehicle/VIN can cause ineffective repairs and additional vehicle down time. Make sure all appropriate Workshop Manual (WSM) procedures are followed when diagnosing the condition prior to all module replacements and only order modules using the correct VIN. |