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Service bulletins for the 2015 Ford C-max

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

98 on file from NHTSA, as of 2026-10-19.

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Bulletins, newest first
SSM 462982017-03-15. Service bulletin. ELECTRICAL SYSTEM:12V/24V/48V BATTERY. THE EV RANGE AFTER FULLY CHARGING A 2012-2016 FOCUS ELECTRIC, 2013-2016 C-MAX/FUSION ENERGI MAY VARY AFTER EACH CHARGING EVENT. THE WINDOW STICKER INDICATES 0-19 MILE RANGE FOR 2013-2016 CMAX/FUSION ENERGI. VARIATION OF EV RANGE MAY NOT INDICATE A BATTERY OR CHARGING CONCERN. EV RANGE IS SIMILAR TO THE DTE DISPLAY ON GASOLINE VEHICLES, EV RANGE WILL VARY WITH DRIVING/OPERATING CONDITIONS. CONDITIONS INCLUDE: EXTREME OUTSIDE TEMPERATURES, TERRAIN, DRIVING STYLE, CITY OR HIGHWAY DRIVING, TIRE PRESSURE, AND USE OF ACCESSORIES. IF THE CUSTOMER REPLACES THE LOW ROLL RESISTANCE TIRES WITH A MORE AGGRESSIVE TREAD THE RANGE WILL SUFFER. USING THE CABIN HEATER AND A/C, WHICH ARE ELECTRIC, WILL ALSO DECREASE EV RANGE. TO TEMPORARILY REMOVE THE IMPACT OF DRIVING/CLIMATE HISTORY, RESET THE LIFETIME SUMMARY OR DRIVING HISTORY BY USING THE SETTINGS MENU ON THE LEFT SIDE OF THE INSTRUMENT CLUSTER, UNDER DISPLAY
SSM 462952017-03-15. Service bulletin. ENGINE. TO HELP DIFFERENTIATE ENGINE OIL LEAKS FROM OTHER POSSIBLE SOURCES, A NEW WHITE-COLORED FLUORESCENT ENGINE OIL DYE IS AVAILABLE. WORKSHOP MANUAL (WSM), SECTION 303-00 HAS BEEN REVISED TO REFERENCE THE NEW WHITE-COLORED DYE. THE NEW WHITE FLUORESCENT DYE PROVIDES A DISTINCT WHITE GLOW TO IDENTIFY ENGINE OIL LEAKS. THE NEW WHITE FLUORESCENT DYE REQUIRES A PURE UV DIAGNOSTIC INSPECTION LAMP. THE WHITE-COLORED FLUORESCENT DYE AND PURE UV LAMP ARE NOW IN THE ROTUNDA CATALOG. DYE AND LAMP PART NUMBERS. GASOLINE ONLY DYE: 1 OUNCE BOTTLE 164-TP-33200601. DIESEL ONLY DYE: 8 OUNCE BOTTLE: 164-TP-3320-0008. PURE UV DIAGNOSTIC INSPECTION LAMP 164-TP8695 OR 164-R3748.
15N04-S22017-03-13. Service bulletin. EQUIPMENT. CERTAIN 2015 MODEL YEAR MKC AND MKZ VEHICLES EQUIPPED WITH THE RESERVE EQUIPMENT GROUP, AND CERTAIN 2012-2016 FOCUS ELECTRIC, C-MAX ENERGI, AND FUSION ENERGI VEHICLES - EMBEDDED MODEM REPLACEMENT.
SSM 460112017-02-22. Service bulletin. VISIBILITY:POWER WINDOW DEVICES AND CONTROLS; EQUIPMENT; ELECTRICAL SYSTEM. SOME 2015-2017 FOCUS/C-MAX/ESCAPE VEHICLES EQUIPPED WITH ONE TOUCH UP FEATURE. THE 2016-2017 WORKSHOP MANUAL SECTION 501-11 WAS UPDATED 8/2016 WITH REVISED DIAGNOSTICS, THE 2015 WSM UPDATES WILL FOLLOW LATER. REFER TO THE 2016-2017 WSM REVISED DIAGNOSTICS FOR ANY OF THE FOLLOWING CONCERNS: ONE-TOUCH UP FEATURE IS INOPERATIVE, WINDOW DOOR GLASS DOES NOT TRAVEL FULLY TO EITHER OPEN/CLOSED POSITION,AND WINDOW BOUNCES BACK CONCERNS. AT THE BEGINNING OF PINPOINT TEST E, CARRY OUT THE INITIALIZATION PROCEDURE ON THE SUSPECT POWER WINDOW, BEFORE CONTINUING THE PINPOINT TEST. REFER TO: POWER DOOR WINDOW INITIALIZATION - VEHICLES WITH: ONE-TOUCH OPEN AND CLOSE FRONT WINDOWS (501-11 GLASS, FRAMES AND MECHANISMS, GENERAL PROCEDURES).
TSB16-01052017-02-21. Service bulletin. POWER TRAIN. SOME 2013-2016 FUSION, MKZ, AND 2013-2015 C-MAX VEHICLES EQUIPPED WITH AN HF35 TRANSMISSION AND BUILT ON OR BEFORE 8/15/2015 MAY EXHIBIT A THUMPING/RUBBING OR GRINDING NOISE COMING FROM THE TRANSMISSION. THE NOISE MAY BE PRESENT IN ALL GEAR RANGES INCLUDING NEUTRAL WHEN THE VEHICLE IS MOVING, BUT WILL NOT BE PRESENT WHEN THE VEHICLE IS STATIONARY OR IN PARK. FOLLOW THE SERVICE PROCEDURE STEPS TO CORRECT THE CONDITION.
SSM 461532017-02-09. Service bulletin. TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS. SETTING THE CORRECT TIRE INFLATION PRESSURE IS AN IMPORTANT STEP IN THE PRE-DELIVERY PROCESS AND DURING ROUTINE MAINTENANCE INTERVALS. RECENT CUSTOMER CLINICS REVEALED THAT MOST EVERY VEHICLE IN THE CLINICS HAD THE TIRE PRESSURES SET INCORRECTLY. TIRE PRESSURES FROM THE FACTORY ARE NOT SET TO THE CORRECT SPECIFICATION. MAINTAINING THE CORRECT TIRE PRESSURE IS KEY TO THE RIDE CHARACTERISTICS OF THE VEHICLE AND AFFECTS RIDE QUALITY, HANDLING, LOAD CAPACITY AND TIRE WEAR. THE RECOMMENDED PRESSURE SETTINGS CAN BE FOUND ON THE TIRE INFORMATION LABEL IN THE DRIVER'S SIDE FRONT DOOR JAM. DO NOT USE THE TIRE PRESSURES LISTED ON THE SIDEWALL OF THE TIRES. MAINTAINING THE TIRE PRESSURE IS PART OF NORMAL MAINTENANCE. IT SHOULD BE RECHECKED MONTHLY, PER THE OWNER GUIDE AND DURING THE RECOMMENDED TIRE ROTATION INTERVALS.
SSM 461082017-02-04. Service bulletin. ELECTRICAL SYSTEM:STARTER ASSEMBLY. SOME 2013-2016 C-MAX PHEV VEHICLES MAY EXHIBIT AN INTERMITTENT STALL/NO CRANK WITH A STOP SAFELY NOW WARNING MESSAGE IN THE INSTRUMENT PANEL CLUSTER (IPC) WITH BATTERY ENERGY CONTROL MODULE (BECM) DTCS U3012,P0B37, AND/OR SECONDARY ON-BOARD DIAGNOSTIC MODULE C(SOBDMC) P0A0A. INSPECT LOW VOLTAGE INTERLOCK CIRCUITS, CYB03 AND CYB04 FOR AN INTERMITTENT SHORT TO GROUND. INSPECT THE CIRCUITS FOR WIRE CHAFING ON THE 10B689 HARNESS NEAR C4002 BETWEEN THE TRACTION BATTERY COVER PLATE AND THE TRACTION BATTERY, REMOVE THE AFFECTED CIRCUIT FROM THE CONNECTOR, APPLY HEAT SHRINK TUBING OVER THE CHAFED AREA OF THE CIRCUIT AND APPLY ANTI-ABRASION TAPE. SECURE THE 10B689 HARNESS TO PREVENT REPEAT OCCURRENCE. USE APPLICABLE LABOR OPERATIONS FROM SECTION 10 OF THE SERVICE LABOR TIME STANDARDS (SLTS) MANUAL.
TSB 16-01392017-02-04. Service bulletin. ENGINE. SOME 2015-2016 F-150, C-MAX, EDGE, MKS, TAURUS, AND FLEX AND 2016 EXPEDITION, EXPLORER, ESCAPE, FUSION, MUSTANG, MKZ, MKX, NAVIGATOR, TRANSIT AND TRANSIT CONNECT VEHICLES EQUIPPED WITH A 2.0L, 2.5L, 3.5L OR 3.7L GASOLINE ENGINE AND BUILT ON OR BEFORE 31-MAY-2016 MAY EXHIBIT AN INTERMITTENT LOSS OF POWER AND/OR AN ILLUMINATED POWERTRAIN MALFUNCTION (WRENCH) LAMP WITH DIAGNOSTIC TROUBLE CODES (DTCS) P2111, P2112 AND/OR P2119 STORED IN POWERTRAIN CONTROL MODULE (PCM) MEMORY. FOLLOW THE SERVICE PROCEDURE STEPS TO CORRECT THE CONDITION.
SSM-458662016-09-24. Service bulletin. EQUIPMENT; ELECTRICAL SYSTEM:SOFTWARE. 2013-2016 FOCUS/C-MAX - REMOTE KEYLESS ENTRY (RKE) PROGRAMING CONCERNS
SSM-458212016-08-30. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE. SIRI EYES FREE FUNCTIONAL ISSUES USING BLUETOOTH AND APPLE IOS 9.2 AND 9.2.1
SSM-458002016-08-30. Service bulletin. POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM); EQUIPMENT. REMOVE WATER OR MOISTURE BEFORE REMOVING THE SOBDMC FUSE COVER
ASI-451782016-06-22. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL; ELECTRICAL SYSTEM. SUMMARY TO BE PROVIDED ON A FUTURE DATE.
ASI-451662016-06-22. Service bulletin. EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. SUMMARY TO BE PROVIDED ON A FUTURE DATE.
ASI-451612016-06-22. Service bulletin. ENGINE. SUMMARY TO BE PROVIDED ON A FUTURE DATE.
ASI-451562016-06-22. Service bulletin. EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. SUMMARY TO BE PROVIDED ON A FUTURE DATE.
TSB15-01292015-11-02. Service bulletin. SEATS. FORD: 2013-2015 C-MAX AND 2013-2016 ESCAPE EQUIPPED WITH LEATHER SEATING MAY EXPERIENCE CRACKS IN DRIVER FRONT OR PASSENGER SIDE FACING PANEL OR SEAT CUSHION COVER OUTBOARD BOLSTER *CN
ASI-450982015-09-23. Service bulletin. ELECTRICAL SYSTEM:12V/24V/48V BATTERY. FORD: THE BATTERY ENERGY CONTROL MODULE (BECM) NEEDS REPROGRAMMING TO LATEST CALIBRATION TO RESET DIAGNOSTIC TROUBLE CODE (DTC) P0B13 AFTER CONNECTING TO ELECTRIC CHARGING STATION. MODEL 2013-15 C-MAX PHEV, FUSION PHEV. *PE
ASI-451092015-09-23. Service bulletin. EQUIPMENT. FORD: SOME VEHICLES EXPERIENCE NON-ACTIVATED VEHICLE HEALTH REPORT (VHR) AND MUST BE REGISTERED AND CONNECTED TO SYNC. MODEL 2015 C-MAX. *PE
ASI-450902015-09-22. Service bulletin. EQUIPMENT; ELECTRICAL SYSTEM:SOFTWARE. FORD/LINCOLN: ON SOME VEHICLES, AFTER MODULE PROGRAMMING PROCEDURE OR OTHER ROUTINE SERVICE HAS BEEN PERFORMED, THE MALFUNCTION INDICATOR LAMP WOULD ILLUMINATE DUE TO VARIOUS RESETS OF MODULES. MODEL 2013-16 FUSION, MKZ, 2013-15 C-MAX, 2015 F-150, MKC. *PE
ASI-447262015-07-28. Service bulletin. EQUIPMENT:ELECTRICAL. FORD: CLOCK FAILS TO BE SET UNLESS FRONT CONTROL DISPLAY INTERFACE MODULE FCDIM) HAS DATE SET FIRST AND THEN TIME. MODEL 2013-2015 C-MAX, 2014-2015 ESCAPE, 2014 FOCUS. *PE
448632015-07-01. Service bulletin. VISIBILITY:POWER WINDOW DEVICES AND CONTROLS. FORD: NO SERVICE ACTION IS RECOMMENDED FOR THIS CONDITION. PLEASE USE AT YOUR DISCRETION. VARIOUS 2010-2015 VEHICLES MAY EXPERIENCE A TURBULENCE NOISE, SIMILAR TO AN HELICOPTER NOISE, AT HIGHWAY SPEEDS WHEN THE REAR DOOR WINDOW(S) OR SUNROOF ARE OPEN. *TA
448552015-07-01. Service bulletin. EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. FORD: SOME 2013-2015 FORD C-MAX, 2013-2015 FORD ESCAPE, AND 2012-2014 FORD FOCUS EQUIPPED WITH MY FORD TOUCH MAY BE EXPERIENCING COMPACT DISCS GETTING STUCK WHILE ATTEMPTING TO EJECT OUT THE SYSTEM. *TA
448512015-06-30. Service bulletin. ELECTRICAL SYSTEM:12V/24V/48V BATTERY. FORD: CERTAIN 2015 C-MAX VEHICLES PRODUCED ON OR BEFORE OCT. 20, 2014 MAY EXPERIENCE 12-VOLT BATTERY DRAIN. *TA

The summaries are NHTSA's. Each bulletin's page links NHTSA's copy of the manufacturer's document.