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Service bulletins for the 2013 Dodge Journey

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

248 on file from NHTSA, as of 2026-10-19.

By type

By component

By trouble code

By topic

Bulletins, newest first
23-015-202020-05-26. Service bulletin. STRUCTURE; EQUIPMENT. Disinfectant Solution Recommended for COVID-19
08-049-202020-05-26. Service bulletin. ELECTRICAL SYSTEM; EQUIPMENT. Charging System, Battery Diagnostic Tools and Warranty This information only bulletin discusses using the correct test equipment for testing batteries and charging systems, and also warranty reimbursement when battery replacements are necessary.
18-039-202020-05-26. Service bulletin. FUEL SYSTEM, GASOLINE. Possible Driveability Issues due to the Winter-Blend Fuel into the Warmer Season
S15080004802020-05-26. Service bulletin. VEHICLE SPEED CONTROL. Speed Control Operates Intermittently
S20080000272020-05-26. Service bulletin. EQUIPMENT. Vehicle Does Not Start, No Crank
S15080004802020-05-18. Service bulletin. VEHICLE SPEED CONTROL. Speed Control Operates Intermittently
S20080000272020-05-18. Service bulletin. ENGINE AND ENGINE COOLING. Vehicle Does Not Start, No Crank
S15080004802020-04-27. Service bulletin. EQUIPMENT:ELECTRICAL; ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL. Speed Control Operates Intermittently
S20080000272020-04-27. Service bulletin. ENGINE. Vehicle Does Not Start, No Crank
18-058-19 REV. B2020-01-21. Service bulletin. ELECTRICAL SYSTEM. No Start After Powertrain Control Module (PCM) Replacement and/or Reprogramming
V512020-01-21. Service bulletin. POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM). Customer Satisfaction Notification V51 Reprogram Powertrain Control Module
90040222020-01-21. Service bulletin. SUSPENSION. Air Suspension Components Star Parts Catalog has been updated to show individual service parts for the compressor assembly. This will allow service technicians to repair the root cause without over repairing the system. Replace only the part deemed failed by the diagnostics performed. Individual parts include: - Compressor - Valve block - Individual hoses - Temp sensor - Shield - Air line clips NOTE: in most situations when a new compressor is needed, the compressor as a separate part is the correct repair, and the assembly would not be required.
18-058-19 REV. A2019-12-16. Service bulletin. POWER TRAIN; ELECTRICAL SYSTEM. No Start After Powertrain Control Module (PCM) Replacement and/or Reprogramming
31-005-192019-12-16. Service bulletin. EQUIPMENT; STRUCTURE. Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts.
31-003-192019-12-16. Service bulletin. EQUIPMENT. Use of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of recycled or salvage parts.
31-004-192019-12-16. Service bulletin. VISIBILITY. Authentic Mopar® Glass Replacement This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the recommended usage of Authentic Mopar® Glass.
31-006-192019-12-16. Service bulletin. STRUCTURE. Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage.
08-083-192019-10-28. Service bulletin. EQUIPMENT; ELECTRICAL SYSTEM. Flash: Hands Free Module (HFM) Software Enhancements This bulletin involves reprogramming the HFM with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL)illumination. Upon further investigation the technician may find that the following Diagnostic Trouble Code (DTC) has been set: U0197-00 - Lost Communication With Hands Free Phone Module. Customers may also comment one or more the following: Loss of audio while on a Bluetooth phone call(MYs 2014 - 2019 JC Only). HFM does not boot properly. "Hands-Free Module Loading" is displayed on the head unit. The HFM is inoperative and unresponsive to all user input. The HFM is unresponsive and appears off the bus to wiTECH. Inaccurate foreign language translations. Voice Recognition (VR) is sluggish after changing the language. IPhone 4 starts auto recording itself. Background noise from automated speech recognition. When in Bluetooth Streaming Audio (BTSA) mode, the display will show ?Musicpaused connecting phone? while a song is being played and without an incoming call. Wrong BTSA screen when deleting. When in Text To Speech (TTS), it will be a mix of the TTS and recording. IPod touch, BTSA will not audio stream. Integrated center stack screen will display ?music paused? afterignition was cycled and BTSA was being used before the ignition was turned off. Automatic Sound Recognition (ASR) microphone picking up background noise. When the language is set for Italian and after the ignition is cycled,the phone screens will change to English(Sales Code RSQ Only). No response from the steering wheel VR button. Not being able to enter into the phone screen on the radio. The customer may note when trying to select a non-supported language likeRussian or Portuguese, the Hands Free screen will default to English. The VR will default back to the last language (Italian, French, Spanish,German or Dutch) the customer was using.
90032202019-10-28. Service bulletin. EQUIPMENT; EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. RADIO [RES] - New and/or Service Exchange For RES radio concerns. Use the wiTECH 2.0 and inspect the radio part number and serial number under the Radio/ECU Details tab. Please verify that the radio part number and/or serial number is not "FFFF". If either field shows "FFFF", please contact Mike Wielgat at 248-576-6696 or Rohan Negandhi at 248-421-9608 If no response in 15 minutes, proceed with repair.
90040762019-07-15. Service bulletin. EQUIPMENT; ENGINE. Oil Filter Adapter If replacing Oil Filter Adapter due to oil leak, please be aware a seal kit is available for repair. If replacing due to missing Spring Loaded Check Valve, a replacement spring and check valve are now available through MOPAR.
18-099-152019-05-20. Service bulletin. ELECTRICAL SYSTEM; POWER TRAIN; STRUCTURE. Flash: Powertrain Diagnostic and System Improvements This bulletin involves selectively erasing and reprogramming the Powertrain Control Module (PCM) with new software. A small number of customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the Technician may find one or more of the following Diagnostic Trouble Codes (DTCs) set in the PCM: ? U0140 - Lost Communication With Body Control Module (BCM) (RT Vehicles Only). ? P0456 - Evap System Small Leak. Transmission Enhancements are also included with this software release. These changes include the following: ? Garage shift engagements into D may be harsh at times after shutdowns of 10-30 minute duration. ? 5/6 Upshift timing adjusted to improve top speed performance (markets where speeds in excess of 161 kph (100 mph) are permitted). NOTE: The Transmission Enhancements only apply to vehicles equipped with the 3.6L engine (sales code ERB).
08-033-15 REV B2019-05-20. Service bulletin. EQUIPMENT; ELECTRICAL SYSTEM. Flash: RE2 RE3 RE4 RE6 RE7 RB4 RB5 RB6 RB4 Radio Enhancements This bulletin involves updating the radio control head software and navigation if equipped. A customer may experience, one or more of the following conditions: ? Navigation screen locks up or display will be blank (Software has been updated to better address this condition). ? Navigation feature lockout disable (International Only) (Software has been updated to better address this condition). ? Intermittently the radio may reset (2014-2015 vehicles). ? Improve FM radio reception (This only applies to 2013 or 2014 LX vehicles with RE6, RB6 radios located in Dubai). ? Radio display screen shows ?Test Mode?. ? Navigation system may resets intermittently. ? Translation improvements/corrections. ? System consistency and operational improvements for menu selections, month/date formatting, and Garmin translation functions. ? Radio system improvements during remote start operation. ? Unable to adjust radio volume using steering wheel switch intermittently. ? Second screen is blank when using split screen function. ? Some functionality for Japanese and Korean - keyboard, search, sort and jump. ? Unable to add contacts to the favorite list. ? Unable to dial the phone from the radio, while still able to dial from the phone. ? Unable to delete a cell phone number from the favorite list. ? More space available for phone book entries. ? BlackBerry support for playing songs. ? Reduce ticking noise during CD/USB pause and VR is silent between prompts. ? VR unable to transition from Non-navigation to navigation mode. ? iPod screen is displayed with navigation screen. ? Asian language translation added. ? Highlighted preset continues blinking. ? Takes more then one button press to select preset #10. ? Unable to adjust volume from steering wheel switches. ? Clock adjust pop up message displayed in English rather than current language. ? Can not connect to the phone aft
08-033-15 REV-A2018-11-26. Service bulletin. EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. Flash: RE2 RE3 RE4 RE6 RE7 RB4 RB5 RB6 RB4 Radio Enhancements This bulletin involves updating the radio control head software and navigation if equipped. A customer may experience, one or more of the following conditions: ? Navigation screen locks up or display will be blank(Software has been updated to better address this condition). ? Navigation feature lockout disable (International Only)(Software has been updated to better address this condition). ? Intermittently the radio may reset (2014-2015 vehicles). ? Improve FM radio reception (This only applies to 2013 or 2014 LX vehicles with RE6, RB6 radios located in Dubai). ? Radio display screen shows ?Test Mode?. ? Navigation system may resets intermittently. ? Translation improvements/corrections. ? System consistency and operational improvements for menu selections, month/date formatting, and Garmin translation functions. ? Radio system improvements during remote start operation. ? Unable to adjust radio volume using steering wheel switch intermittently. ? Second screen is blank when using split screen function. ? Some functionality for Japanese and Korean - keyboard, search, sort and jump. ? Unable to add contacts to the favorite list. ? Unable to dial the phone from the radio, while still able to dial from the phone. ? Unable to delete a cell phone number from the favorite list. ? More space available for phone book entries. ? BlackBerry support for playing songs. ? Reduce ticking noise during CD/USB pause and VR is silent between prompts. ? VR unable to transition from Non-navigation to navigation mode. ? iPod screen is displayed with navigation screen. ? Asian language translation added. ? Highlighted preset continues blinking. ? Takes more then one button press to select preset #10. ? Unable to adjust volume from steering wheel switches. ? Clock adjust pop up message displayed in English rather than current language. ? Can not connect to the phone after
08-032-15 REV-A2018-11-26. Service bulletin. EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. RE9 Radio Software Enhancements This bulletin involves updating the radio and navigation software, if required. A customer may experience, one or more of the following conditions: ? Navigation screen locks up or display will be blank (Software has been updated to better address this condition). ? Incorrect symbols displayed when entering destination using QWERTY keyboard (Software has been updated to better address this condition). ? Navigation feature lockout disable. ? Navigation system resets intermittently. ? Translation improvements/corrections. ? System consistency and operational improvements for menu selections, month/date formatting, and Garmin translation functions. ? Radio system improvements during remote start operation. ? Unable to adjust radio volume using steering wheel switch intermittently. ? Second screen is blank when using split screen function. ? Add China phone book search. ? Some functionality changes for China- keyboard, search, sort and jump. ? Unable to add contacts to the favorite list. ? Unable to dial the phone from the radio, while still able to dial from the phone. ? Unable to delete a cell phone number from the favorite list. ? More space available for phone book entries. ? BlackBerry support for playing songs. ? Reduce ticking noise during CD/USB pause and VR is silent between prompts. ? VR unable to transition from Non-navigation to navigation mode. ? iPod screen is displayed with navigation screen. ? Asian language translation added. ? Highlighted preset continues blinking. ? Takes more then one button press to select preset #10. ? Unable to adjust volume from steering wheel switches. ? Clock adjust pop up message displayed in English rather than current language. ? Can not connect to the phone after it has been disconnect. ? Teleprompter screen shows incomplete text. ? Some functionality for traffic & weather jump button. ? After changing a language and then selecting CDDA
18-066-152018-11-19. Service bulletin. ENGINE; POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM); FUEL SYSTEM, GASOLINE; ELECTRICAL SYSTEM. Flash: Diagnostic And System Improvements This bulletin involves reprogramming the Powertrain Control Module (PCM) with updated software. The technician may find the following Diagnostic Trouble Code (DTCs) set in the Powertrain Control Module (PCM) memory: ? U0140 - Lost Communication With Body Control Module. (3.6L engine only). NOTE: Attempting to clear this DTC will be unsuccessful. Some customers may experience any of the following: ? Continuous cycling of fuel pump relay when using remote start (3.6L engines) ? Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the Technician may find that P0108 - Manifold Absolute Pressure Sensor Circuit High has been set active or stored (3.6L engine) NOTE: MIL Illumination for P0108 - Manifold Absolute Pressure Sensor Circuit High affects only 2012 model year vehicles equipped with a 3.6L engine (sales code ERB). ? 1 - 2 upshift clunk or bump (2.4L & 3.6L engines) ? 3 - 4 harsh upshift at closed throttle after a WOT stab in 1st or 2nd gear (2.4L & 3.6L engines) ? 4 - 5 upshift clunk or bump (2.4L & 3.6L engines) ? 5 - 6 upshift clunk or bump (3.6L engine) ? 6 - 5 downshift clunk or bump (3.6L engine) ? 6 - 4 downshift clunk or bump (3.6L engine) ? RPM Fluctuating or Jerking feeling while operating in cruise control. Condition is more noticeable when the vehicle is going up and down grades(2.4L & 3.6L engines) ? 1 - 2 harsh upshift going down a grade (2.4L engine) ? 3 - 2 downshift clunk or bump (2.4L engine) ? 4 - 3 downshift clunk or bump (2.4L engine) ? Improves the consistency of how shifts are controlled during upshifts ?torque management? ? Delayed downshifts (3.6L engine) Updating the software will correct the conditions listed above.

The summaries are NHTSA's. Each bulletin's page links NHTSA's copy of the manufacturer's document.