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Service bulletin 08-033-15 REV-A

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10148964
Published by NHTSA2018-11-26
Manufacturer's number08-033-15 REV-A
Manufacturer's date2015-08-11
NHTSA componentEQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

NHTSA's summary

Flash: RE2 RE3 RE4 RE6 RE7 RB4 RB5 RB6 RB4 Radio Enhancements This bulletin involves updating the radio control head software and navigation if equipped. A customer may experience, one or more of the following conditions: ? Navigation screen locks up or display will be blank(Software has been updated to better address this condition). ? Navigation feature lockout disable (International Only)(Software has been updated to better address this condition). ? Intermittently the radio may reset (2014-2015 vehicles). ? Improve FM radio reception (This only applies to 2013 or 2014 LX vehicles with RE6, RB6 radios located in Dubai). ? Radio display screen shows ?Test Mode?. ? Navigation system may resets intermittently. ? Translation improvements/corrections. ? System consistency and operational improvements for menu selections, month/date formatting, and Garmin translation functions. ? Radio system improvements during remote start operation. ? Unable to adjust radio volume using steering wheel switch intermittently. ? Second screen is blank when using split screen function. ? Some functionality for Japanese and Korean - keyboard, search, sort and jump. ? Unable to add contacts to the favorite list. ? Unable to dial the phone from the radio, while still able to dial from the phone. ? Unable to delete a cell phone number from the favorite list. ? More space available for phone book entries. ? BlackBerry support for playing songs. ? Reduce ticking noise during CD/USB pause and VR is silent between prompts. ? VR unable to transition from Non-navigation to navigation mode. ? iPod screen is displayed with navigation screen. ? Asian language translation added. ? Highlighted preset continues blinking. ? Takes more then one button press to select preset #10. ? Unable to adjust volume from steering wheel switches. ? Clock adjust pop up message displayed in English rather than current language. ? Can not connect to the phone after

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Equipment and accessories

Vehicles listed
CHRYSLER 3002013, 2014
DODGE CHARGER2013, 2014
DODGE JOURNEY2013, 2014, 2015

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
20183962018-07-27. Accessories
20176632017-12-22. Accessories
17V8240002017-12-21. EQUIPMENT
20160392016-01-27. Accessories
14V7110002014-11-07. EQUIPMENT:OTHER:LABELS

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

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