WenmarOpen by Wenmar Pro

Service bulletins for the 2012 Dodge Journey

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

224 on file from NHTSA, as of 2026-10-19.

By type

By component

By trouble code

Only bulletins with component: Equipment and accessories are shown. Show all

Bulletins, newest first
23-027-202020-12-21. Service bulletin. SEATS; EQUIPMENT; EQUIPMENT ADAPTIVE/MOBILITY. Active Head Restraint (AHR) Inadvertent Deployment - X84 Warranty Extension This bulletin involves inspecting the sled bracket striker pin and possibly replacing a front seat AHR that has inadvertently deployed. Customers may comment on the following:The AHR is deployed on one or both front seats and will not reset.
699122020-12-21. Service bulletin. EQUIPMENT; SEATS:FRONT ASSEMBLY:HEAD RESTRAINT; SEATS:MID/REAR ASSEMBLY:HEAD RESTRAINT. Warranty Bulletin D-20-16 (X84) Active Head Restraint - Select 2010-2018 Dodge Journey (JC) and 2010-2014 Dodge Avenger/Chrysler 200 (JS)
90042392020-06-22. Service bulletin. SEATS; EQUIPMENT ADAPTIVE/MOBILITY; EQUIPMENT. CABLE, Latch Release, Track to Recliner, Left Prior to replacing for any kind of damage or functional concern , please take photos of the condition and/ or issue with seat cable before disassembly, Please email pictures of cable including part number to FCA Redacted Content; please include dealer contact information for follow up. If no response in 15 minutes, proceed with repair.
23-015-202020-05-26. Service bulletin. STRUCTURE; EQUIPMENT. Disinfectant Solution Recommended for COVID-19
08-049-202020-05-26. Service bulletin. ELECTRICAL SYSTEM; EQUIPMENT. Charging System, Battery Diagnostic Tools and Warranty This information only bulletin discusses using the correct test equipment for testing batteries and charging systems, and also warranty reimbursement when battery replacements are necessary.
S15080004802020-04-27. Service bulletin. EQUIPMENT:ELECTRICAL; ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL. Speed Control Operates Intermittently
31-005-192019-12-16. Service bulletin. EQUIPMENT; STRUCTURE. Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts.
31-003-192019-12-16. Service bulletin. EQUIPMENT. Use of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of recycled or salvage parts.
08-083-192019-10-28. Service bulletin. EQUIPMENT; ELECTRICAL SYSTEM. Flash: Hands Free Module (HFM) Software Enhancements This bulletin involves reprogramming the HFM with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL)illumination. Upon further investigation the technician may find that the following Diagnostic Trouble Code (DTC) has been set: U0197-00 - Lost Communication With Hands Free Phone Module. Customers may also comment one or more the following: Loss of audio while on a Bluetooth phone call(MYs 2014 - 2019 JC Only). HFM does not boot properly. "Hands-Free Module Loading" is displayed on the head unit. The HFM is inoperative and unresponsive to all user input. The HFM is unresponsive and appears off the bus to wiTECH. Inaccurate foreign language translations. Voice Recognition (VR) is sluggish after changing the language. IPhone 4 starts auto recording itself. Background noise from automated speech recognition. When in Bluetooth Streaming Audio (BTSA) mode, the display will show ?Musicpaused connecting phone? while a song is being played and without an incoming call. Wrong BTSA screen when deleting. When in Text To Speech (TTS), it will be a mix of the TTS and recording. IPod touch, BTSA will not audio stream. Integrated center stack screen will display ?music paused? afterignition was cycled and BTSA was being used before the ignition was turned off. Automatic Sound Recognition (ASR) microphone picking up background noise. When the language is set for Italian and after the ignition is cycled,the phone screens will change to English(Sales Code RSQ Only). No response from the steering wheel VR button. Not being able to enter into the phone screen on the radio. The customer may note when trying to select a non-supported language likeRussian or Portuguese, the Hands Free screen will default to English. The VR will default back to the last language (Italian, French, Spanish,German or Dutch) the customer was using.
90032202019-10-28. Service bulletin. EQUIPMENT; EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. RADIO [RES] - New and/or Service Exchange For RES radio concerns. Use the wiTECH 2.0 and inspect the radio part number and serial number under the Radio/ECU Details tab. Please verify that the radio part number and/or serial number is not "FFFF". If either field shows "FFFF", please contact Mike Wielgat at 248-576-6696 or Rohan Negandhi at 248-421-9608 If no response in 15 minutes, proceed with repair.
90040762019-07-15. Service bulletin. EQUIPMENT; ENGINE. Oil Filter Adapter If replacing Oil Filter Adapter due to oil leak, please be aware a seal kit is available for repair. If replacing due to missing Spring Loaded Check Valve, a replacement spring and check valve are now available through MOPAR.
08-055-15 REV-A2018-11-26. Service bulletin. EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. RE2 RE3 RE6 RB4 RB5 RB6 Radio Enhancements This Bulletin involves updating the radio's software and if the vehicle is equipped with navigation (RB4, RB5 and RB6) the navigation software will also be updated. The customer may experience one or more of the following conditions: ? Improve FM radio reception. (This only applies to 2012 LX vehicles with RE6, RB6 radios located in Dubai). ? Audio muted after a cold start. This applies to all 2011 vehicles and only 2012 vehicles with software level earlier then 11.43.37. ? Phone screen buttons intermittently missing. ? Rear view camera screen may be blank. ? Improved rear view camera image. ? Radio presets and parameters returning to defaults. ? AM or FM audio mutes upon start up. ? Seek frozen, tuner locks up, unable to change stations (RE3 only). ? Radio resets (RE3 only). ? Presets are intermittently skipped (RE3 only). ? When playing MP3, iPod or USB songs, the screen will not always display the correct song title. ? Sirius Traffic/Weather Jump button improvement. ? Controls Screen popup time-out option has been added to settings screen (SRT only). ? Temperature and Oil pressure gauge enhancements (SRT only). ? Blind spot monitor chime enhancement. ? Radio Language Translation improvements. ? Navigation Language Translation improvements. ? Disable/Enable traffic announcement feature added (RB4 RB5 RB6). ? Garmin Voice Recognition (VR) enhancements (RB4 RB5 RB6). ? Garmin audio enhancements (RB4 RB5 RB6). ? Navigation map enhancements (RB4 RB5 RB6). ? Garmin stuck on loading screen (RB4 RB5 RB6). ? Traffic rerouting and icon enhancements (RB4 RB5 RB6). ? Incorrect map graphics on traffic circle (RB4 RB6 Right Hand Drive). ? Radio may reboot when Russian language keyboard used (RB4). ? Travel Link showing up as unsubscribed. ? Fuel Station routing issues. ? Heated seat greyed out. ? Navigation icon going backwards.
08-055-152018-11-26. Service bulletin. EQUIPMENT. RE2 RE3 RE6 RB4 RB5 RB6 Radio Enhancements This Bulletin involves updating the radio's software and if the vehicle is equipped with navigation (RB4, RB5 and RB6) the navigation software will also be updated. The customer may experience one or more of the following conditions: ? Audio muted after a cold start. This applies to all 2011 vehicles and only 2012 vehicles with software level earlier then 11.43.37. ? Phone screen buttons intermittently missing. ? Rear view camera screen may be blank. ? Improved rear view camera image. ? Radio presets and parameters returning to defaults. ? AM or FM audio mutes upon start up. ? Seek frozen, tuner locks up, unable to change stations (RE3 only). ? Radio resets (RE3 only). ? Presets are intermittently skipped (RE3 only). ? When playing MP3, iPod or USB songs, the screen will not always display the correct song title. ? Sirius Traffic/Weather Jump button improvement. ? Controls Screen popup time-out option has been added to settings screen (SRT only). ? Temperature and Oil pressure gauge enhancements (SRT only). ? Blind spot monitor chime enhancement. ? Radio Language Translation improvements. ? Navigation Language Translation improvements. ? Disable/Enable traffic announcement feature added (RB4 RB5 RB6). ? Garmin Voice Recognition (VR) enhancements (RB4 RB5 RB6). ? Garmin audio enhancements (RB4 RB5 RB6). ? Navigation map enhancements (RB4 RB5 RB6). ? Garmin stuck on loading screen (RB4 RB5 RB6). ? Traffic rerouting and icon enhancements (RB4 RB5 RB6). ? Incorrect map graphics on traffic circle (RB4 RB6 Right Hand Drive). ? Radio may reboot when Russian language keyboard used (RB4). ? Travel Link showing up as unsubscribed. ? Fuel Station routing issues. ? Heated seat greyed out. ? Navigation icon going backwards.
08-010-152018-11-19. Service bulletin. EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.; ELECTRICAL SYSTEM:SOFTWARE. Flash: DTC B1A8A-00 - No Start Condition With a Low Battery This bulletin involves reprogramming the Radio Frequency Hub (RF-HUB) with new software. A small number of customers may report no start condition with the Vehicle Security Light flashing and the DTC B1A8A-00 ? MULTI-MODULE VIN HANDSHAKE FAILURE ? active.
08-009-152018-11-19. Service bulletin. EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM). Poor GPS Signal Reception This bulletin involves the replacement of the original GPS antenna with a roof mount antenna to improve the Navigation performances. Customer may experience off route conditions due to degrading Navigation satellite signal available from GPS antenna placed in the I/P.
Z5091195A$2018-06-11. Service bulletin. ELECTRICAL SYSTEM; EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM); EQUIPMENT; EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.; EQUIPMENT:ELECTRICAL. RES / RHA / REB radio that supports Bluetooth and Hands-Free For issues with Bluetooth, Hands-Free Calling, and/or Voice Commands, DO NOT replace the radio. Diagnose the Hands-Free Module system (also called the Telematics Module). The Telematics Module (and associated components) is the system responsible for these features. A power cycle may be required for the hands-free module for proper diagnosis.~ Please reference; 8T - Navigation/Telecommunication Diagnosis and Testing (DIAGNOSIS AND TESTING - HANDS FREE PHONE)
08-007-132018-06-11. Service bulletin. EQUIPMENT. RB5 RE2 Loss Of satellite Function, No Sirius ID Message This Bulletin involves updating the radio's software or replacing the Telematics Gateway Module (TGM) if required. A customer may experience a loss of satellite radio functions. The customer may note that a message, ? No Sirius ID? is displayed on the screen. Updating the radio software will prevent this condition from occurring . If the customer has lost all satellite radio functions and ?No Sirius ID? is displayed on the screen, the TGM/TGW will need to be replaced to repair this condition. NOTE: All radio and navigation functions are controlled by the TGM.
08-006-132018-06-11. Service bulletin. EQUIPMENT. Radio Navigation Display Reads No Data Available This Bulletin involves performing a ROW Map Configuration of the UCONNECT Touch 8.4N CD/DVD/MP3/NAV (sales code RB6). The customer will experience a condition where the maps in NAV radio will not load. When the NAV button is depressed the radio will display "No data available" on the navigation screen.
08-092-142018-06-11. Service bulletin. EQUIPMENT:ELECTRICAL. Electronic Pedestrian Protection System Enhancement This bulletin involves modifying the Electronic Pedestrian Protection System. Improved calibration for an extended range of driving condition. Electronic Pedestrian Protection System Enhancement to provide better behavior of the system in any type of driving condition.
08-028-14 REV. A2018-06-11. Service bulletin. EQUIPMENT. RE2 RE3 RE6 RB4 RB5 RB6 Radio Enhancements This Bulletin involves updating the radio's software and if the vehicle is equipped with navigation (RB4, RB5 and RB6) the navigation software will also be updated. The customer may experience one or more of the following conditions: Phone screen buttons intermittently missing. Rear view camera screen may be blank. Improved rear view camera image. Radio presets and parameters returning to defaults. AM or FM audio mutes upon start up. Seek frozen, tuner locks up, unable to change stations (RE3 only). Radio resets (RE3 only). Presets are intermittently skipped (RE3 only). When playing MP3, iPod or USB songs, the screen will not always display the correct song title. Sirius Traffic/Weather Jump button improvement. Controls Screen popup time-out option has been added to settings screen (SRT only). Temperature and Oil pressure gauge enhancements (SRT only). Blind spot monitor chime enhancement. Radio Language Translation improvements. Navigation Language Translation improvements. Disable/Enable traffic announcement feature added (RB4 RB5 RB6). Garmin Voice Recognition (VR) enhancements (RB4 RB5 RB6). Garmin audio enhancements (RB4 RB5 RB6). Navigation map enhancements (RB4 RB5 RB6). Garmin stuck on loading screen (RB4 RB5 RB6). Traffic rerouting and icon enhancements (RB4 RB5 RB6). Incorrect map graphics on traffic circle (RB4 RB6 Right Hand Drive). Radio may reboot when Russian language keyboard used (RB4). Travel Link showing up as unsubscribed. Fuel Station routing issues. Heated seat greyed out. Navigation icon going backwards.
24-002-142018-06-11. Service bulletin. EQUIPMENT:ELECTRICAL. Driver And Passenger HVAC Blower Air Temperatures Are Not The Same When ?Sync? Setting Mode Is Selected And Headlamps Always Stay On. This bulletin involves selectively replacing the solar sensor. Customers may experience the following condition: When using the Automatic Temperature Control ?SYNC? mode, left and right outlet temperatures do not match regardless of the desired temperature setting is the same. Occupants will experience being cold (winter time), on either passenger or driver side, even though the temperature setting is the same. Headlamps are always staying on, when they are set to Auto mode.
18-008-132018-06-04. Service bulletin. EQUIPMENT; ENGINE; POWER TRAIN; ELECTRICAL SYSTEM. Flash: MIL Illumination P0108 - Manifold Absolute Pressure Sensor Circuit High And Transmission Shift Improvements This bulletin involves selectively erasing and reprogramming the Powertrain Control Module (PCM) with new software. The customer may experience any of the following: 3.6L engine. MIL Illumination for P0108 - Manifold Absolute Pressure Sensor Circuit High affects only 2012 model year vehicles equipped with a 3.6L engine (sales code ERB). 2.4L & 3.6L engines 2.4L & 3.6L engines 2.4L & 3.6L engines 3.6L engine 3.6L engine 3.6L engine 2.4L & 3.6L engines 2.4L engine 2.4L engine 2.4L engine Improves the consistency of how shifts are controlled during upshifts ?torque management?. 3.6L engine Updating the software will correct the conditions listed above.
08-007-132018-06-04. Service bulletin. EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.; ELECTRICAL SYSTEM:SOFTWARE. RB5 RE2 Loss Of satellite Function, No Sirius ID Message This Bulletin involves updating the radio's software or replacing the Telematics Gateway Module (TGM) if required. A customer may experience a loss of satellite radio functions. The customer may note that a message, ? No Sirius ID? is displayed on the screen. Updating the radio software will prevent this condition from occurring . If the customer has lost all satellite radio functions and ?No Sirius ID? is displayed on the screen, the TGM/TGW will need to be replaced to repair this condition. NOTE: All radio and navigation functions are controlled by the TGM.
08-006-132018-06-04. Service bulletin. EQUIPMENT; EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. Radio Navigation Display Reads No Data Available This Bulletin involves performing a ROW Map Configuration of the UCONNECT Touch 8.4N CD/DVD/MP3/NAV (sales code RB6). The customer will experience a condition where the maps in NAV radio will not load. When the NAV button is depressed the radio will display "No data available" on the navigation screen.
09-001-132018-06-04. Service bulletin. ENGINE AND ENGINE COOLING:ENGINE:GASOLINE; EQUIPMENT; EQUIPMENT ADAPTIVE/MOBILITY. Gasoline Engine Diagnostic Inspection Procedure This bulletin provides a procedure to determine repair versus replacement of a gasoline long block engine assembly. This procedure is to be used prior to conducting any engine related repairs or removal of engine components.

The summaries are NHTSA's. Each bulletin's page links NHTSA's copy of the manufacturer's document.