Service bulletin 08-028-14 REV. A

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
Type	Service bulletin
NHTSA id	10139735
Published by NHTSA	2018-06-11
Manufacturer's number	08-028-14 REV. A
Manufacturer's date	2014-09-12
NHTSA component	EQUIPMENT

NHTSA's summary

RE2 RE3 RE6 RB4 RB5 RB6 Radio Enhancements This Bulletin involves updating the radio's software and if the vehicle is equipped with navigation (RB4, RB5 and RB6) the navigation software will also be updated. The customer may experience one or more of the following conditions: Phone screen buttons intermittently missing. Rear view camera screen may be blank. Improved rear view camera image. Radio presets and parameters returning to defaults. AM or FM audio mutes upon start up. Seek frozen, tuner locks up, unable to change stations (RE3 only). Radio resets (RE3 only). Presets are intermittently skipped (RE3 only). When playing MP3, iPod or USB songs, the screen will not always display the correct song title. Sirius Traffic/Weather Jump button improvement. Controls Screen popup time-out option has been added to settings screen (SRT only). Temperature and Oil pressure gauge enhancements (SRT only). Blind spot monitor chime enhancement. Radio Language Translation improvements. Navigation Language Translation improvements. Disable/Enable traffic announcement feature added (RB4 RB5 RB6). Garmin Voice Recognition (VR) enhancements (RB4 RB5 RB6). Garmin audio enhancements (RB4 RB5 RB6). Navigation map enhancements (RB4 RB5 RB6). Garmin stuck on loading screen (RB4 RB5 RB6). Traffic rerouting and icon enhancements (RB4 RB5 RB6). Incorrect map graphics on traffic circle (RB4 RB6 Right Hand Drive). Radio may reboot when Russian language keyboard used (RB4). Travel Link showing up as unsubscribed. Fuel Station routing issues. Heated seat greyed out. Navigation icon going backwards.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Equipment and accessories

Vehicles listed
CHRYSLER 300	2011, 2012
DODGE CHARGER	2011, 2012
DODGE JOURNEY	2011, 2012

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
2016039	2016-01-27. Accessories

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
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