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Service bulletins for the 2020 Dodge Durango

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

491 on file from NHTSA, as of 2026-10-19.

By type

By component

By trouble code

Only bulletins with component: Equipment and accessories are shown. Show all

Bulletins, newest first
S21080001982022-08-22. Service bulletin. EQUIPMENT:ELECTRICAL. Media Device Connection Guidelines For Bluetooth, Apple CarPlay, Android Auto Or USB To The Radio Head Unit
90043422022-07-18. Service bulletin. EQUIPMENT; VISIBILITY:WINDSHIELD. WINDSHIELD Windshield cracked or blemish. When customer comes in for a cracked windshield, please note the location of crack and take pictures before repair. Please send pictures to FCA Redacted Content or load to the warranty claims system.
S228A0000042022-06-27. Service bulletin. ELECTRICAL SYSTEM; EQUIPMENT. Panasonic VP4R Wi-Fi New Enrollment Pause
08099212022-05-31. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. UAQ and UCQ Radio Enhancements This bulletin involves inspecting and if required, updating the radio software level to 39.5 Customers may experience one or more of the following: Intermittent, black radio display screen. Intermittent, radio freezes. Bluetooth® pairing and/or connection issues. Lost radio presets. Radio channels change by itself. SXM icon inoperative. In addition, the following enhancement are included in this update:Enables map updates.
05002222022-05-31. Service bulletin. EQUIPMENT; ENGINE; ELECTRICAL SYSTEM. Front Click Noise at Low Speed Turns This bulletin involves installing a friction disc kit on both front hub bearings and rotors. The customer may comment on the following: When making a sharp turn at low speed (parking lot) maneuvers, a click noise is heard. Most of the time the noise can be heard if the windows are open.
S22080000682022-05-31. Service bulletin. ELECTRICAL SYSTEM; EQUIPMENT. ?Device Not Supported? Message on the radio screen
08-074-212021-06-28. Service bulletin. ELECTRICAL SYSTEM; EQUIPMENT. UGQ, UGV, UJV and UJQ Radio Enhancements This bulletin involves inspecting the software level to see if the radio needs oneor two USB flash drive(s) to update the radio software level to 39.2. Customers may experience one or more of the following: Voice recognition (VR) fails while road names are written in Catalan. After the update to software level MR-28.31, the Amperometer inside Jeepskills shows values too high. The radio may lose some or all programmed presets. Volume blocked/uncontrollable. Heating Steering wheel and seat SK greyed out. Eco Drive trips saved issue. Radio may reset, turn itself off and then back on again. Radio display screen lock up. Park assist chime will continue to chime after the vehicle is turned off. Frequent pop-ups during startup saying device not connected - Uconnect LIVE. Radio will display the incorrect speed limit in kph when approaching a roadspeed camera(2018 WK Only). Uconnect Live Apps restricted to only MyCar, ecoDrive and Jeep Skills(2018 WK Only). Russian language missing in the radio setting menu(2018 WK with UGQ Only). If the radio is set for Russian language, UConnect displays unknown symbolson the ?Off Road Page?(2018 WK with UGQ Only). Could not disable the feature for the heated seat and heated steering wheelturned on automatically at startup(2018 WK with UGQ Only). In addition the following enhancements are included: Navigation improvements. Bluetooth improvements. VR improvements. Russian language enhancements (2018 WK with UGQ Only)
S2108000127 Rev.2021-06-28. Service bulletin. EQUIPMENT. Radio Reboot Continually
S21080001302021-06-28. Service bulletin. EQUIPMENT. Bubbles Or Delamination On The Radio Display
S21080001272021-06-28. Service bulletin. EQUIPMENT. Radio Reboot Continually
S21080001192021-06-28. Service bulletin. EQUIPMENT. Apple CarPlay Malfunctioning, Does Not Launch Or Is Cutting In An Out On Wired And Wireless Connection, Radio Stuck When IPhone Is Connected
S21080001202021-06-28. Service bulletin. EQUIPMENT. Radio Volume Uncontrollable Or Changing On Its Own
S2108000098 Rev.2021-06-28. Service bulletin. EQUIPMENT. Radio Screen Freeze, Blank Screen And Reset
S2008000011 Rev.2021-06-28. Service bulletin. EQUIPMENT. Customer Cannot Change Cluster Display Unit Settings, Turn By Turn Distance Does Not Match The Radios Distance
S21080000982021-05-24. Service bulletin. EQUIPMENT:APPLIANCE:TV/RADIO/SPEAKERS. Radio Screen Freeze, Blank Screen And Reset
S1708000118 Rev.2021-05-24. Service bulletin. EQUIPMENT:ELECTRICAL. Battery Drain Concern, Dual USB Port Normal Operational Draw, Extended Illumination After Key Off
S21080000932021-05-24. Service bulletin. BACK OVER PREVENTION:DISPLAY FUNCTION; EQUIPMENT. Apple CarPlay Does Not Work Or Not Connecting
S21080000802021-04-26. Service bulletin. EQUIPMENT. Radio Replacement Reset Routine, Radio Has Missing Icons Or Are Grayed Out
S2008000011 Rev.2021-03-15. Service bulletin. EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM). Customer Cannot Change Cluster Display Unit Settings, Turn By Turn Distance Does Not Match The Radios Distance
S21080000452021-03-15. Service bulletin. EQUIPMENT:ELECTRICAL. Favorite Song On-Air Alert List Empty
90042262021-03-15. Service bulletin. ENGINE AND ENGINE COOLING; EQUIPMENT:ELECTRICAL:ENGINE BLOCK HEATER. TUBE, Coolant outlet (Rear Heater Return Line) Be advised, Mopar does offer rear coolant line repair kits for MY 2018 - 2020 vehicles for coolant leak repair. Please see TSB 23-023-20 for kit part numbers and instructions. If looking to replace the rear heater line due to a rub through from the trans oil heater (TOH) line clamp on the engine side: 1) Rotate the tangs on the clamp towards the transmission and out of the direction of the rear heater line 2) Adjust the TOH line by pushing it towards the engine to increase clearance between the TOH line and rear heater line.
09-013-20 REV. A2021-03-01. Service bulletin. EQUIPMENT; ELECTRICAL SYSTEM; ELECTRICAL SYSTEM:IGNITION:COIL:SPARK PLUGS; ENGINE. 3.6L Pentastar Upgrade Spark Plug Internal Crack This bulletin involves replacing all six spark plugs. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation, a technician may find one or more of the following Diagnostic Trouble Codes (DTCs) have been set:P0301 - Cylinder 1 Misfire. P0302 - Cylinder 2 Misfire. P0303 - Cylinder 3 Misfire. P0304 - Cylinder 4 Misfire. P0305 - Cylinder 5 Misfire. P0306 - Cylinder 6 Misfire. Customers may also comment on the following:Rough running engine.
09-013-202021-03-01. Service bulletin. ENGINE; EQUIPMENT; ELECTRICAL SYSTEM. 3.6L Pentastar Upgrade Spark Plug Internal Crack This bulletin involves replacing all six spark plugs. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation, a technician may find one or more of the following Diagnostic Trouble Codes (DTCs) have been set:P0301 - Cylinder 1 Misfire. P0302 - Cylinder 2 Misfire. P0303 - Cylinder 3 Misfire. P0304 - Cylinder 4 Misfire. P0305 - Cylinder 5 Misfire. P0306 - Cylinder 6 Misfire. Customers may also comment on the following: Rough running engine.
S20230000452021-03-01. Service bulletin. EQUIPMENT; STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS; EQUIPMENT ADAPTIVE/MOBILITY. Wind Noise Or Fluttering When Driving at Highway Speeds
S2008000031 Rev.2021-02-16. Service bulletin. EQUIPMENT. Low Charging Voltage Displayed On Cluster

The summaries are NHTSA's. Each bulletin's page links NHTSA's copy of the manufacturer's document.