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Service bulletins for the 2015 Dodge Durango

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

349 on file from NHTSA, as of 2026-10-19.

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Only bulletins with component: Equipment and accessories are shown. Show all

Bulletins, newest first
08-083-152018-11-19. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. Flash: Bass, Mid, Treble Adjustment Causes Erratic Volume Increases This bulletin involves reprogramming the Amplifier (AMP) with the latest available software. The customer may describe when changing the radio tone settings (Bass, Mid, Treble) the volume levels may be erratic. Depending where the volume is set, the volume changes maybe very loud or very little. Example: Volume set to 8 and making adjustments to the tone settings, the volume can increase by 15 db. Volume set to 25 and making adjustments to the tone settings, there maybe no volume changes.
08-031-152018-09-24. Service bulletin. EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM); EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.; EQUIPMENT; ELECTRICAL SYSTEM. RA3 RA4 Radio Enhancements This bulletin involves inspecting and, if required, updating the radio software. A small number of customers may experience one or more of the following: ? Enable High Definition (HD) feature, (RA4 radios located in Canada and Mexico). ? Keyboard improvements, in the Points Of Interest (POI) section. ? Low battery condition due to the radio remaining powered up after the ignition has been turned off (U.S Markets Only). ? The Radio may switch from SiriusXM to an AM station by itself. ? Uconnect registration always present, can not remove Uconnect account. ? Teleprompter does not appear when pressing the Voice Recognition (VR) button. ? VR operation cancels while in media mode. ? Radio may display previous cameras image before displaying the current image. ? Navigation lost vehicle position, during route calculation. ? Navigation displays are missing after vehicle heading changes. ? Navigation giving incorrect guidance to exit the highway. ? FM audio may switch to AM after ignition cycle. ? Text messages appear as sender?s phone number not their name. ? VR phone button may not work at times. ? Audio muted after AUX device is disconnected. ? VR, ? Listen? to text, will only play 1st message. ? Drive Mode: Eco, sport or normal setting may not be saved after key cycle (LA, LD, LX and ZD Only). ? Drive Mode: Shift light On/Off, out of sync (LA, LD, LX and ZD Only). ? SirusXM station information does not update. ? Speed adjusted volume, may not work. ? AM or FM seek or tuner soft keys may be missing. ? Display screen show ambient temperature as ?- - ? not normal values. Improvements: ? High Definition (HD) radio buffering. ? Spanish translation. ? Radio station, scroll feature. ? Drive Mode: Launch control button, text improvements (LA, LD, LX and ZD Only). ? Making assist calls. ? App functionality and screen displays. ? Displays correct media, song titles and tracks. ? Travel
17-001-152018-09-24. Service bulletin. EQUIPMENT ADAPTIVE/MOBILITY; SUSPENSION:REAR:SHOCK ABSORBER. Incorrect Bolts Used On Rear Shock Absorber Upper Mount This bulletin involves replacing the rear shock absorber upper mount bolts. Incorrect bolts used on the rear shock absorber upper mounts.
Z5091195A$2018-06-11. Service bulletin. ELECTRICAL SYSTEM; EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM); EQUIPMENT; EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.; EQUIPMENT:ELECTRICAL. RES / RHA / REB radio that supports Bluetooth and Hands-Free For issues with Bluetooth, Hands-Free Calling, and/or Voice Commands, DO NOT replace the radio. Diagnose the Hands-Free Module system (also called the Telematics Module). The Telematics Module (and associated components) is the system responsible for these features. A power cycle may be required for the hands-free module for proper diagnosis.~ Please reference; 8T - Navigation/Telecommunication Diagnosis and Testing (DIAGNOSIS AND TESTING - HANDS FREE PHONE)
08-028-172018-06-11. Service bulletin. EQUIPMENT. RA3 And RA4 Radio Over The Air Software Updates This bulletin provides information regarding the latest Flash Over The Air update (FOTA) and provides a service technician an overview of the steps a customer will need to take to complete the update. The following improvements are included in this update: Adds Apple Siri® Eyes Free capability for iPhone® owners. Auto Play can now be configured. Adds do not disturb text message feature. The ability to drag and drop icons into the menu bar. Fix for radio locks up/frozen. Fix for stuck on black/blank screen. Human Machine Interface (HMI) improvements. Several navigation improvements. Fix for radio loses time. Charge Complete notification is not received (RU PHEV only). Media devices, Phone pairing and Bluetooth usage improvements. Improved tuner performance. Enhanced Voice recognition (VR) performance. Enhancements in Connectivity Apps (Yelp, Pandora, Aha, etc).
68240156A2018-06-11. Service bulletin. EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. Radio Frequency Module RF_HUB Before Replacing RFHM (RF-hub) for any reason for 2015 or 2016 WD or WK ONLY; Call RFHM release engineer Majdi Yaqub at cell (248) 763-5747. If no response within 15 minutes, proceed with repair.
1NV00LU5A2018-06-11. Service bulletin. EQUIPMENT. CARPET ASSY - FLOOR Do not replace Carpet due to exposed carpet white backing along the Door Sills or B-Pillar Trim. Please rake (rub) a plastic or non-abrasive tool (e.g. credit card edge) to relax the carpet backing and fibers such that fibers stand up and the carpet backing is no longer exposed. Replace Carpet if backing is still visible.~ Do not replace Carpet due to exposed floor pan or gaps to interior trim. Reposition Driver, Passenger, and 2nd Row Carpet as necessary to resolve factory installation issue.~ Do not replace Carpet that exhibits bulging or intrusion into front passenger footwell. Please assess and reposition Carpet to flush position. If Carpet repositioning is difficult, remove Kick Panel and maneuver Wire Harness as necessary.
08-079-14 REV. C2018-06-11. Service bulletin. EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.; ELECTRICAL SYSTEM:SOFTWARE. RA3 RA4 Radio Enhancements This bulletin involves inspecting and, if required, updating the radio software. A small number of customers may experience one or more of the following: Low battery condition due to the radio remaining powered up after the ignition has been turned off (U.S Markets Only) The Radio may switch from SiriusXM to an AM station by itself Uconnect registration always present, can not remove Uconnect account Teleprompter does not appear when pressing the Voice Recognition (VR) button VR operation cancels while in media mode Radio may display previous cameras image before displaying the current image Navigation lost vehicle position, during route calculation Navigation displays are missing after vehicle heading changes Navigation giving incorrect guidance to exit the highway FM audio may switch to AM after ignition cycle Text messages appear as sender?s phone number not their name. VR phone button may not work at times Audio muted after AUX device is disconnected VR, ? Listen? to text, will only play 1st message Drive Mode: Eco, sport or normal setting may not be saved after key cycle (LA, LD, LX and ZD Only). Drive Mode: Shift light On/Off, out of sync (LA, LD, LX and ZD Only) SirusXM station information does not update. Speed adjusted volume, may not work AM or FM seek or tuner soft keys may be missing Display screen show ambient temperature as ?- - ? not normal values.Improvements: High Definition (HD) radio buffering. Spanish translation. Radio station, scroll feature. Drive Mode: Launch control button, text improvements (LA, LD, LX and ZD Only). Making assist calls. App functionality and screen displays. Displays correct media, song titles and tracks. Travel Link, Points Of Interest (POI), displaying movies and favorites. Incoming calls, audio enhancements (LA, LD and LX Only). Audio for strong AM stations. VR performance. Settings can only be changed in run mode, not ACC.
08-079-14 REV. B2018-06-11. Service bulletin. EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. RA3 RA4 Radio Update For Ignition Off Battery Draw This bulletin involves inspecting and, if required, updating the radio software. A small number of customers may experience a low battery condition due to the radio remaining powered up after the ignition has been turned off. Also the customer may notice when the radio is set to an SiriusXM station it may switch by itself to an AM station.
08-053-162018-06-04. Service bulletin. EQUIPMENT; PARKING BRAKE; ELECTRICAL SYSTEM. Flash: RA3/RA4 Radio Software Enhancements This bulletin involves inspecting and, if required, updating the radio software. A small number of customers may experience one or more of the following: · Poor or no connection to cellular network (U.S. market only). · HVAC temperature out of sync with radio display (KL vehicles).** · Intermittently blind spot chime will not turn off (KL vehicles only). · Enable High Definition (HD) feature (RA4 radios located in Canada and Mexico). Low battery condition due to the radio remaining powered up after the ignition has been turned off (U.S Markets Only). The Radio may switch from SiriusXM to an AM station by itself. · Uconnect registration always present, can not remove Uconnect account. · Teleprompter does not appear when pressing the Voice Recognition (VR) button. VR operation cancels while in media mode. · Radio may display previous image before displaying the current image. · Navigation lost vehicle position during route calculation. Navigation displays are missing after vehicle heading changes. Navigation giving incorrect guidance to exit the highway. · FM audio may switch to AM after ignition cycle. · Text messages appear as sender's phone number not their name. VR phone button may not work at times. · Audio muted after AUX device is disconnected. · VR, Listen, to text will only play first message. · Drive Mode: Eco, sport or normal setting may not be saved after key cycle (LA, LD, LX and ZD Only). · Drive Mode: Shift light On/Off, out of sync (LA, LD, LX and ZD Only). · SirusXM station information does not update. · Speed adjusted volume, may not work. AM or FM seek or tuner soft keys may be missing. · Display screen show ambient temperature as ?- - ? not normal values. Improvements: · **User can pair iPhone with Uconnect via Bluetooth and talk to Siri through Uconnect. · Ability to press VR button for more than one second.** · Faster response time when using the Remote
68206429A2018-06-04. Service bulletin. SEATS; EQUIPMENT; EQUIPMENT ADAPTIVE/MOBILITY. Pad, Seat Cushion Before replacing the above part(s), please call the Micah Straub (engineer) at cell (248) 613-2478. Engineering is gathering information regarding this system. If no response in 15 minutes, proceed with repair.
23-016-162018-06-04. Service bulletin. SEATS:FRONT ASSEMBLY:HEAD RESTRAINT; SEATS:MID/REAR ASSEMBLY; EQUIPMENT. Chirping Or Squeaking Coming From The Second Row Headrest This bulletin involves applying lubricant to the headrest mechanism and seat back panel crossmember. Customers may describe a chirping or squeaking coming from the rear second row seat headrest(s) while driving.
08-047-172018-06-04. Service bulletin. EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. Flash: RA3/RA4 Radio Software Enhancements This bulletin involves inspecting and if required, updating the radio software. A small number of customers may experience one or more of the following: ? **?Navigation Failed? message is displayed. ? Navigation is inoperative or inaccurate. ? CD player will not play songs and/or locks up the radio. ? The clock will not automatically update to local time. ? The clock may be off by several hours (RA3 only). ? HVAC temperature out of sync with radio display (KL vehicles). ? Some Uconnect App remote commands do not execute with the vehicle. ? Radio Apps are inoperative. ? Radio will lock up. Radio display screen is black or blank. Battery drain due to radio staying on.** Rearview Camera image appears jittery (UF vehicles only). Inability to establish a WiFi connection when security feature is enabled (UF vehicles only). Audio distortion/popping heard while playing Apple devices through the USB port (UF vehicles only). Remote Uconnect Apps functions (i.e. door locks, remote start) inoperative while the engine is running (UF vehicles only). HVAC temperature out of sync with radio display (KL vehicles). Intermittently blind spot chime will not turn off (KL vehicles only). The radio may switch from SiriusXMT to an AM station by itself. Uconnect registration always present, can not remove Uconnect account. Audio muted after AUX device is disconnected. In addition, the following Improvements are included: **Adds Apple SiriT Eyes Free capability for iPhoneT owners. Add the ability to drag and drop icons into the menu bar. Auto Play can now be configured. Enhanced VR performance. Media devices, phone pairing and Bluetooth usage improvements. Improved tuner performance. Enhancements in Connectivity Apps (YelpT, PandoraT, AhaT, etc). Human Machine Interface (HMI) improvements. Adds ?do not disturb? text message feature.**
08-019-17 REV. A2018-06-04. Service bulletin. EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.; ELECTRICAL SYSTEM:SOFTWARE. RG3 RG4 RJ3 RJ4 Radio Enhancements This bulletin involves inspecting and if required, updating the radio software. A small number of customers may experience one or more of the following:Navigation failed message is displayed (WK and KL with RG3 and RG4). The clock not automatically updating to local time (WK and KL with RG3 and RG4). Poor or no connection to cellular network (WK and KL with RG3 and RG4). HVAC temperature out of sync with radio display (KL with RG3 and RG4). Some Uconnect App remote commands do not execute with the vehicle. Display goes blank/black (WK and KL with RG3 and RG4). Cyrillic keyboard is missing in phone book (WK and KL with RG3 or RG4). Wrong speed limit on NAV speed camera indication (WK and KL with RG3 or RG4). Blind Spot module beep or chime sound may be heard continuously (KL Only). Radio may keep the CAN bus network awake, causing a battery drain. Voice Recognition (VR) to set temperature, will indicate wrong setting to rear seat temperature. Not possible to set temperature in degrees Celsius using the VR (UK vehicles only). Teleprompter does not appear when pressing the VR button. VR operation cancels while in media mode. Radio may display cameras previous image before displaying the current image. Navigation lost vehicle position during route calculation. Navigation displays are missing after vehicle heading changes. Navigation giving incorrect guidance to exit the highway. FM audio may switch to AM after ignition cycle. Text messages appear as senders phone number, not their name. VR phone button may not work at times. Audio muted after AUX device is disconnected. VR Listen to text will only play 1st message. Drive Mode: Eco, Sport or Normal setting may not be saved after key cycle (LA, LD, LX and ZD Only). Drive Mode: Shift light On/Off, out of sync (LA, LD, LX and ZD Only). Speed adjusted volume may not work. AM/FM seek or tuner soft keys may be missing.
90025192018-02-21. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. 82212076, 82203694 - Fabric Cleaner This "fabric cleaner" is not intended for sale in California, the otc states (Connecticut, Delaware, Massachusetts, Maine, New Hampshire, New Jersey, New York, Pennsylvania, Virginia, and Washington dc), and some ladco states (Illinois, Michigan, and Ohio). Mopar offers an alternative product (82213192) which is a water based product approved for sale in the aforementioned states.~ ~ Please inform the customer & your prep dept that spraying excessive amounts of the fabric protector on load floors will result in the breaking down of the adhesive (glue) that is used to create the bond between the fabric (carpet) and the load floor. This will apply to any vehicles equipped with rear load floors such as WK, WD, PM, MK, KA, KK. The carpet will appear to be loose, wrinkly, or bunch up~
25-003-16 REV. A2017-11-03. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. Replace Vehicle Emission Certification Information Label This bulletin involves replacing the Vehicle Emission Certification Information (VECI) Label.Owner may be turned away from Inspection and Maintenance (IM) station or fail IM testing because of missing emission components on VECI label. The customer may notice that some info is missing on their VECI labels.is missing. If information is shown in this area, do not replace the label.All vehicles were built with the correct emission components installed and there is no impact on emission performance or drivability.
08-028-17 REV. B2017-11-03. Service bulletin. EQUIPMENT; ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. RA3 and RA4 Radio Over The Air Software Updates This bulletin provides information regarding the latest Flash Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The following improvements are included in this update:Fix for sport mode not working in the performance menu page (2015 LA equipped with 6.4L and 5.7L Sales Codes ESH and EZC Only). Adds Apple Siri® Eyes Free capability for iPhone® owners. Auto Play can now be configured. Adds do not disturb text message feature. The ability to drag and drop icons into the menu bar. Fix for radio locks up/frozen. Fix for stuck on black/blank screen. Human Machine Interface (HMI) improvements. Several navigation improvements. Fix for radio loss of time display. Media devices, phone pairing and Bluetooth usage improvements. Improved tuner performance. Enhanced Voice recognition (VR) performance. Enhancements in Connectivity Apps (Yelp, Pandora, Aha, etc).
24-003-162017-10-21. Service bulletin. EQUIPMENT:APPLIANCE:AIR CONDITIONER. Flash: HVAC System Enhancement This bulletin involves reprogramming the Heating Ventilation Air Conditioning (HVAC) Module with new software. Customers may describe an unpleasant odor in the vehicle after driving from highway speed limits back down to city speed limits. Updating the HVAC software will correct these conditions.
08-016-162017-10-13. Service bulletin. EQUIPMENT:ELECTRICAL; STEERING: STEERING WHEEL/HANDLE BAR. Flash: Heated Steering Wheel Temperature Enhancement Depending on vehicle architecture: This bulletin involves updating the Comfort Seat and Wheel Module (CSWM) software for the KL/UF vehicles or the Heated Seat Module (HSM) software for the **W3**/WK/WD/LD/LA & LX vehicles. A customer may describe that the heated steering wheel shuts off to soon, usually after 30 seconds and does not achieve satisfactory temperature. This is an intermittent condition and more noticeable at temps below 19.5°C (67.1°F).
5LC23DX9A$2017-10-13. Service bulletin. EQUIPMENT ADAPTIVE/MOBILITY. Load Floor Handle If you are in need of a load floor handle, please just order the handle, it is no longer necessary to replace the load floor assembly for a replacement load floor handle
08-053-162016-07-14. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT:ELECTRICAL; EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. SUBJECT: Flash: RA3/RA4 Radio Software Enhancements OVERVIEW: This bulletin involves inspecting and, if required, updating the radio software.
08-053-162016-07-07. Service bulletin. EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.; ELECTRICAL SYSTEM:SOFTWARE. SUBJECT: Flash: RA3/RA4 Radio Software Enhancements OVERVIEW: This bulletin involves inspecting and, if required, updating the radio software. SYMPTOM/CONDITION: A small number of customers may experience one or more of the following: • **Poor or no connection to cellular network (U.S. market only). • HVAC temperature out of sync with radio display (KL vehicles).** • Intermittently blind spot chime will not turn off (KL vehicles only). • Enable High Definition (HD) feature (RA4 radios located in Canada and Mexico). • Low battery condition due to the radio remaining powered up after the ignition has been turned off (U.S Markets Only). • The Radio may switch from SiriusXM to an AM station by itself. • Uconnect registration always present, can not remove Uconnect account. • Teleprompter does not appear when pressing the Voice Recognition (VR) button. • VR operation cancels while in media mode. • Radio may display previous image before displaying the current image. • Navigation lost vehicle position during route calculation. • Navigation displays are missing after vehicle heading changes. • Navigation giving incorrect guidance to exit the highway. • FM audio may switch to AM after ignition cycle. • Text messages appear as sender’s phone number not their name. • VR phone button may not work at times. • Audio muted after AUX device is disconnected. • VR, “ Listen” to text will only play first message. • Drive Mode: Eco, sport or normal setting may not be saved after key cycle (LA, LD, LX and ZD Only). • Drive Mode: Shift light On/Off, out of sync (LA, LD, LX and ZD Only). • SirusXM station information does not update. • Speed adjusted volume, may not work. • AM or FM seek or tuner soft keys may be missing. · Display screen show ambient temperature as ”- - “ not normal values.
SB-18-070-152015-12-03. Service bulletin. EQUIPMENT. 2015 JEEP GRAND CHEROKEE: DODGE DURANGO: A FEW CUSTOMERS MAY COMPLAIN OF A MALFUNCTION INDICATOR LAMP ILLUMINATION. PROCEDURE ON REPROGRAMMING WITH LATEST SOFTWARE AVAILABLE *CN
SB-08-028-15REVA2015-10-10. Service bulletin. EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.; ELECTRICAL SYSTEM:SOFTWARE. CHRYSLER: SOME VEHICLES EXPERIENCE SCREEN LOCK UP ON RADIO DISPLAY OR THE SCREEN GOES BLANK, INTERMITTENTLY, TEXT MESSAGE IS GRAYED OUT SOFT KEYS, BACK UP DISPLAY TURNS OFF. MODEL 2015 CHARGER, DURANGO, GRAND CHEROKEE, CHEROKEE, RAM 1500, 2500, 3500, 3500 CAB, 4500 CAB, TRUCK. *PE
SB-08-031-15REVB2015-08-29. Service bulletin. EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.; ELECTRICAL SYSTEM:SOFTWARE. SOME VEHICLES NEED RADIO SOFTWARE UPDATE DUE TO INCORRECT NAVIGATION GUIDANCE EXITING HIGHWAY, TELEPROMPTER FAILS TO APPEAR WHEN VOICE RECOGNITION (VR) BUTTON IS PRESSED, BLIND SPOT CHIME INTERMITTENTLY FAILS TO TURN OFF, PREVIOUS RADIO CAMERA IMAGE IS DISPLAYED BEFORE CURRENT IMAGE. MODEL 2015 CHARGER, RAM 4500, 5500, RAM 3500, 2500, 1500 PICKUP, VIPER, CHEROKEE, CHALLENGER, GRAND CHEROKEE, DURANGO, CHRYSLER 300. *PE

The summaries are NHTSA's. Each bulletin's page links NHTSA's copy of the manufacturer's document.