Service bulletin 08-053-16

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

NHTSA's summary

SUBJECT: Flash: RA3/RA4 Radio Software Enhancements OVERVIEW: This bulletin involves inspecting and, if required, updating the radio software. SYMPTOM/CONDITION: A small number of customers may experience one or more of the following: • **Poor or no connection to cellular network (U.S. market only). • HVAC temperature out of sync with radio display (KL vehicles).** • Intermittently blind spot chime will not turn off (KL vehicles only). • Enable High Definition (HD) feature (RA4 radios located in Canada and Mexico). • Low battery condition due to the radio remaining powered up after the ignition has been turned off (U.S Markets Only). • The Radio may switch from SiriusXM to an AM station by itself. • Uconnect registration always present, can not remove Uconnect account. • Teleprompter does not appear when pressing the Voice Recognition (VR) button. • VR operation cancels while in media mode. • Radio may display previous image before displaying the current image. • Navigation lost vehicle position during route calculation. • Navigation displays are missing after vehicle heading changes. • Navigation giving incorrect guidance to exit the highway. • FM audio may switch to AM after ignition cycle. • Text messages appear as sender’s phone number not their name. • VR phone button may not work at times. • Audio muted after AUX device is disconnected. • VR, “ Listen” to text will only play first message. • Drive Mode: Eco, sport or normal setting may not be saved after key cycle (LA, LD, LX and ZD Only). • Drive Mode: Shift light On/Off, out of sync (LA, LD, LX and ZD Only). • SirusXM station information does not update. • Speed adjusted volume, may not work. • AM or FM seek or tuner soft keys may be missing. · Display screen show ambient temperature as ”- - “ not normal values.

The document

No address for NHTSA's copy can be built for this communication. Ask the dealer for it by the manufacturer's number.

Components

Electrical system, Equipment and accessories, Software

Listing a model year does not mean every vehicle of it is concerned: the document says which.

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

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