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Service bulletins for the 2014 Dodge Durango

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

372 on file from NHTSA, as of 2026-10-19.

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Only bulletins with component: Seats are shown. Show all

Bulletins, newest first
23-018-20 REV. D2020-12-21. Service bulletin. SEATS; EQUIPMENT; EQUIPMENT ADAPTIVE/MOBILITY. Active Head Restraint (AHR) Inadvertent Deployment - X88 Warranty Extension This bulletin involves inspecting the sled bracket striker pin and possibly replacing a front seat AHR that has inadvertently deployed. Customers may comment on the following:The AHR is deployed on one or both front seats and will not reset.
703252020-12-21. Service bulletin. SEATS:MID/REAR ASSEMBLY:HEAD RESTRAINT; SEATS:FRONT ASSEMBLY:HEAD RESTRAINT. Warranty Bulletin D-20-10 (X88) Active Head Restraint - Select 2012-2018 Dodge Durango (WD) and Select 2012-2018 Jeep Grand Cherokee (WK) (Rev. C)
699212020-12-21. Service bulletin. SEATS:MID/REAR ASSEMBLY:HEAD RESTRAINT; EQUIPMENT ADAPTIVE/MOBILITY; SEATS:FRONT ASSEMBLY:HEAD RESTRAINT; EQUIPMENT. Warranty Bulletin D-20-10 (X88) Active Head Restraint - Select 2011-2018 Dodge Durango (WD and Select 2011-2018 Jeep Grand Cherokee (WK) (Rev. B)
23-018-20 REV. C2020-09-28. Service bulletin. ELECTRICAL SYSTEM; EQUIPMENT ADAPTIVE/MOBILITY; SEATS. Active Head Restraint (AHR) Inadvertent Deployment - X88 Warranty Extension This bulletin involves inspecting the sled bracket striker pin and possibly replacing a front seat AHR that has inadvertently deployed. Customers may comment on the following:The AHR is deployed on one or both front seats and will not reset.
678712020-09-28. Service bulletin. SEATS:FRONT ASSEMBLY:HEAD RESTRAINT. D-20-10 (X88) Active Head Restraint - Select 2014/ 2015/ 2016/ 2017/ 2018 Dodge Durango (WD) and Select 2014-2018 Jeep Grand Cherokee (WK) (Rev. A)
23-018-20 REV. B2020-08-24. Service bulletin. SEATS. Active Head Restraint (AHR) Inadvertent Deployment - X88 Warranty Extension This bulletin involves inspecting the sled bracket striker pin and possibly replacing a front seat AHR that has inadvertently deployed. Customers may comment on the following:The AHR is deployed on one or both front seats and will not reset.
23-018-20 REV. A2020-07-27. Service bulletin. SEATS:FRONT ASSEMBLY:HEAD RESTRAINT. Active Head Restraint (AHR) Inadvertent Deployment - X88 Warranty Extension This bulletin involves inspecting the sled bracket striker pin and possibly replacing a front seat AHR that has inadvertently deployed. Customers may comment on the following:The AHR is deployed on one or both front seats and will not reset.
23-018-202020-07-27. Service bulletin. SEATS:FRONT ASSEMBLY:HEAD RESTRAINT. Active Head Restraint (AHR) Inadvertent Deployment - X88 Warranty Extension This bulletin involves inspecting and possibly replacing a front seat AHR that has inadvertently deployed. Customers may comment on the following:The AHR has inadvertently deployedFig. 1andFig. 2on one or both front seats and will not reset. Inadvertent Deployed Position AHR1 - Sled Fractured And Pin In Latch2 - Pin Fastened To SledNormal Deployed Position AHR1 - Striker Pin2 - Latch Pawls3 - Sled4 - Sled Bracket5 - Tilt Clip
D-20-102020-07-27. Service bulletin. AIR BAGS:SIDE/WINDOW:HEAD; SEATS:FRONT ASSEMBLY:HEAD RESTRAINT. (X88) Active Head Restraint - Select 2014 - 2015 Dodge Durango (WD)
08-021-14 REV. C2018-06-11. Service bulletin. PARKING BRAKE; SEATS; STEERING; ELECTRICAL SYSTEM; BACK OVER PREVENTION; WHEELS. RG3 RG4 RJ3 RJ4 Radio Enhancements This bulletin involves inspecting and updating the radio software, if required. DAB (Digital Audio Broadcast) is inoperative. Wrong routing for addresses with a longitude between 0 and -1 degrees. Speed Camera UK & Spain complaining that the speed camera feature was not available with the latest MY14 software. DAB preset list on the top of the screen doesn't change while scrolling with steering controls. Rear view camera jitter. Tuner reception software enhancements. HVAC temperature control enhancements. SRT soft button missing for radios when vehicle is equipped with SRT feature (EMEA /LATAM markets only). Battery drain due to the radio and cluster back-lighting staying on. Postal Code smart speller logic enhancements (EMEA markets only). AM/FM steering wheel mode switch button not working (LATAM markets only). Navigation Lockout Disable while vehicle is in motion (EMEA markets only). Removed network status indicators for SRT/APPS. Voice Recognition (VR) says 'cancel' when starting (App) applications. iPod would not resume playing after a VR session or phone call. Removed the cell signal indicators in the SRT and Apps button on non-US vehicles. rear camera may show a black screen for 3 seconds upon going to reverse. Navigation would not start or would lose position. Removal of parental control under Apps menu. Turn by Turn navigation in the cluster set to ON by default. Transfer button does not pick-up and transfer incoming call. Some Russian letters are caps when they should be lower-case. Touch screen locks up in navigation, when Russian is selected. Address search availably when the vehicle is moving (EMEA markets only). VR messages in Spanish talks to fast. Recognition enhancement for Russian VR. Hands free audio too low for non-amp vehicle (KL). Intermittently Registration expired pop-up appears on display screen. Arabic language for navigation only, not the keyboard (RJ3 RJ4 radio only). Incorrect time to destination
68206429A2018-06-04. Service bulletin. SEATS; EQUIPMENT; EQUIPMENT ADAPTIVE/MOBILITY. Pad, Seat Cushion Before replacing the above part(s), please call the Micah Straub (engineer) at cell (248) 613-2478. Engineering is gathering information regarding this system. If no response in 15 minutes, proceed with repair.
23-016-162018-06-04. Service bulletin. SEATS:FRONT ASSEMBLY:HEAD RESTRAINT; SEATS:MID/REAR ASSEMBLY; EQUIPMENT. Chirping Or Squeaking Coming From The Second Row Headrest This bulletin involves applying lubricant to the headrest mechanism and seat back panel crossmember. Customers may describe a chirping or squeaking coming from the rear second row seat headrest(s) while driving.
08-016-142018-05-21. Service bulletin. ELECTRICAL SYSTEM; SEATS; STEERING. Auto Comfort feature Always Defaults On In Cold Weather This Bulletin involves reconfiguring the vehicle for proper operation of the Auto Comfort feature. The customer may notice when the weather is cold the heated steering wheel and heated seats will automatically turn on. The customer will have to turn off both systems each time the key is cycled. There is no personal setting in the menu to have the Auto Comfort System default to off when the vehicle is started. Reconfiguring the vehicle will give the customer the option to have this feature be on or off when the vehicle is started.
08-002-142018-05-21. Service bulletin. ELECTRICAL SYSTEM; SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER. Flash: Can Not Disable Comfort Auto On Feature This Bulletin involves updating the Heated Seat Module (HSM) software. A customer may experience not being able to turn off the ?Comfort Auto On? feature in the customer settings.

The summaries are NHTSA's. Each bulletin's page links NHTSA's copy of the manufacturer's document.