WenmarOpen by Wenmar Pro

Service bulletins for the 2014 Dodge Durango

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

372 on file from NHTSA, as of 2026-10-19.

By type

By component

By trouble code

Only bulletins with component: Steering are shown. Show all

Bulletins, newest first
05057980A2022-10-31. Service bulletin. STEERING. Steering Column If vehicle comes in for steering column replacement, verify column installed. Go to Info Column in Star Parts and open the flow chart to determine which column is installed. If column is Daimler, verify that a replacement Daimler column is in stock and use for replacement. If no Daimler column is in stock, replacement must use Presta column (which require a number of other components to be replaced). For more information and details on PN's, see W-Series Flowchart in Star Parts. Contact parts specifying for assistance regarding correct part numbers, for technical assistance contact Star.
08-006-162022-09-15. Service bulletin. WHEELS; STEERING; ELECTRICAL SYSTEM. RA2 RG2 RJ2 Radio Enhancements This bulletin involves updating the radio's software. The customer may notice one or more of the following: · **Enhancements to software to correct an issue with the heated seat icon showing up in blue and the heated steering wheel icon remaining a constant red when off instead of grey induced by 15.24.00 flash.** · During an ignition cycle, there is loss of functionality to play from the list of media sources: USB (Universal Serial Bus)/SD (Secure Digital) Card/Bluetooth streaming device. · Intermittently missing tracks on USB/SD Card media modes. · Potential for inoperative or blank radio display. · Radio displays message ?Please insert update USB?. · AM/FM presets lost over an ignition cycle. · iPod Synchronization will be incomplete causing the Voice Recognition (VR) to be inoperative. · Display shows multiple USB media song titles in the browse menu. · System incorrectly comes up in Aux mode. · Unable to change CD tracks with steering wheel controls. · May be able to change AM/FM frequencies while changing SXM frequencies. · Display screen dim. · Paired phone list is deleted after ignition cycle. · Not able to pair phone. · Unable to delete paired device from list. · Removed the ability to pair phones while the vehicle is in motion. · Voice command not able to play new text messages. · SXM disappeared and failed to re-register. · Intermittently the wrong selected media is played. · Noises (pops and cracks) for AM/FM. · Audio controls are locked out after using VR. · iPod will not resume playing after phone call. · iPod ?Repeat? function is not turned on. · iPod songs not accessible through VR without ?genre?. · iPod shuffle does not continue after ignition cycle. · Not able to restore to default setting. · Potential for battery draw on E-Call function. · Steering wheel control seek up/down function not working. · Steering wheel control press and hold skippi
08-103-152022-08-08. Service bulletin. SEATS; STEERING; WHEELS; BACK OVER PREVENTION; PARKING BRAKE; ELECTRICAL SYSTEM. RG3 RG4 RJ3 RJ4 Radio Enhancements This bulletin involves inspecting and updating the radio software, if required. ? Duplicate song titles may be displayed in USB mode. ? Last track is displayed but next track is being played. ? SD, USB or BTSA modes may become non-functional for a given ignition cycle. ? Track names may be displayed twice in USB or SD media modes. ? Voice Recognition command ?Set Temperature? may not respond in Fahrenheit. United Kingdom (UK) Vehicle only. ? DAB (Digital Audio Broadcast) is inoperative. ? Wrong routing for addresses with a longitude between 0 and -1 degrees. ? Speed Camera UK & Spain complaining that the speed camera feature was not available with the latest MY14 software. ? DAB preset list on the top of the screen doesn't change while scrolling with steering controls. ? Rear view camera jitter. ? Tuner reception software enhancements. ? HVAC temperature control enhancements. ? SRT soft button missing for radios when vehicle is equipped with SRT feature (EMEA /LATAM markets only). ? Battery drain due to the radio and cluster back-lighting staying on. ? Postal Code smart speller logic enhancements (EMEA markets only). ? AM/FM steering wheel mode switch button not working (LATAM markets only). ? Navigation Lockout Disable while vehicle is in motion (EMEA markets only). ? Removed network status indicators for SRT/APPS. ? Voice Recognition (VR) says 'cancel' when starting (App) applications. ? iPod would not resume playing after a VR session or phone call. ? Removed the cell signal indicators in the SRT and Apps button on non-US vehicles. ? rear camera may show a black screen for 3 seconds upon going to reverse. ? Navigation would not start or would lose position. ? Removal of parental control under Apps menu. ? Turn by Turn navigation in the cluster set to ON by default. ? Transfer button does not pick-up and transfer incoming call. ? Some Russian letters are caps when they sho
08-103-152022-07-25. Service bulletin. ELECTRICAL SYSTEM; BACK OVER PREVENTION; STEERING; PARKING BRAKE; WHEELS; SEATS. RG3 RG4 RJ3 RJ4 Radio Enhancements This bulletin involves inspecting and updating the radio software, if required. ? Duplicate song titles may be displayed in USB mode. ? Last track is displayed but next track is being played. ? SD, USB or BTSA modes may become non-functional for a given ignition cycle. ? Track names may be displayed twice in USB or SD media modes. ? Voice Recognition command ?Set Temperature? may not respond in Fahrenheit. United Kingdom (UK) Vehicle only. ? DAB (Digital Audio Broadcast) is inoperative. ? Wrong routing for addresses with a longitude between 0 and -1 degrees. ? Speed Camera UK & Spain complaining that the speed camera feature was not available with the latest MY14 software. ? DAB preset list on the top of the screen doesn't change while scrolling with steering controls. ? Rear view camera jitter. ? Tuner reception software enhancements. ? HVAC temperature control enhancements. ? SRT soft button missing for radios when vehicle is equipped with SRT feature (EMEA /LATAM markets only). ? Battery drain due to the radio and cluster back-lighting staying on. ? Postal Code smart speller logic enhancements (EMEA markets only). ? AM/FM steering wheel mode switch button not working (LATAM markets only). ? Navigation Lockout Disable while vehicle is in motion (EMEA markets only). ? Removed network status indicators for SRT/APPS. ? Voice Recognition (VR) says 'cancel' when starting (App) applications. ? iPod would not resume playing after a VR session or phone call. ? Removed the cell signal indicators in the SRT and Apps button on non-US vehicles. ? rear camera may show a black screen for 3 seconds upon going to reverse. ? Navigation would not start or would lose position. ? Removal of parental control under Apps menu. ? Turn by Turn navigation in the cluster set to ON by default. ? Transfer button does not pick-up and transfer incoming call. ? Some Russian letters are caps when they sho
S20190000022020-05-26. Service bulletin. STEERING. Hands On Steering Wheel Message In EVIC
08-021-14 REV. C2018-06-11. Service bulletin. PARKING BRAKE; SEATS; STEERING; ELECTRICAL SYSTEM; BACK OVER PREVENTION; WHEELS. RG3 RG4 RJ3 RJ4 Radio Enhancements This bulletin involves inspecting and updating the radio software, if required. DAB (Digital Audio Broadcast) is inoperative. Wrong routing for addresses with a longitude between 0 and -1 degrees. Speed Camera UK & Spain complaining that the speed camera feature was not available with the latest MY14 software. DAB preset list on the top of the screen doesn't change while scrolling with steering controls. Rear view camera jitter. Tuner reception software enhancements. HVAC temperature control enhancements. SRT soft button missing for radios when vehicle is equipped with SRT feature (EMEA /LATAM markets only). Battery drain due to the radio and cluster back-lighting staying on. Postal Code smart speller logic enhancements (EMEA markets only). AM/FM steering wheel mode switch button not working (LATAM markets only). Navigation Lockout Disable while vehicle is in motion (EMEA markets only). Removed network status indicators for SRT/APPS. Voice Recognition (VR) says 'cancel' when starting (App) applications. iPod would not resume playing after a VR session or phone call. Removed the cell signal indicators in the SRT and Apps button on non-US vehicles. rear camera may show a black screen for 3 seconds upon going to reverse. Navigation would not start or would lose position. Removal of parental control under Apps menu. Turn by Turn navigation in the cluster set to ON by default. Transfer button does not pick-up and transfer incoming call. Some Russian letters are caps when they should be lower-case. Touch screen locks up in navigation, when Russian is selected. Address search availably when the vehicle is moving (EMEA markets only). VR messages in Spanish talks to fast. Recognition enhancement for Russian VR. Hands free audio too low for non-amp vehicle (KL). Intermittently Registration expired pop-up appears on display screen. Arabic language for navigation only, not the keyboard (RJ3 RJ4 radio only). Incorrect time to destination
22-003-14 REV. A2018-06-11. Service bulletin. STEERING; WHEELS. Steering Wheel Vibration - Front Wheel Bearings This bulletin involves diagnosing vibration and if necessary replacing front wheel bearings. Customer may experience vibration in the steering wheel while driving at speeds between 65 to 80 mph.
08-013-14 REV. B2018-06-11. Service bulletin. STEERING; EQUIPMENT. RA2 Radio Enhancements This bulletin involves updating the radio's software. The customer may notice one or more of the following. Unable to change CD tracks with steering wheel controls. May be able to change AM/FM frequencies while changing SXM frequencies. Display screen dim. Paired phone list is deleted after ignition cycle. Not able to pair phone. Unable to delete paired device from list. Removed the ability to pair phones while the vehicle is in motion. Voice command not able to play new text messages. SXM presets are lost at times. SXM disappeared and failed to re-register. Intermittently the wrong selected media is played. Noises (pops and cracks) for AM/FM. Audio controls are locked out after using VR. IPOD will not resume playing after phone call. IPOD ‘Repeat? function is not turned on. IPOD songs not accessible through VR without ‘genre?. IPOD shuffle does not continue after ignition cycle. Not able to restore to default setting. Potential for battery draw on E-Call function. Steering wheel control seek up/down function not working. Steering wheel control press and hold skipping channels. Intermittently the wrong pop-ups or displays is shown. Intermittently the phone or media will freeze. Presets or clock setting are lost after software updates. Climate ON/OFF pop-up will not longer appear. Can?t change media source to Disc. Wrong EQ setting being used. Mute function not working correctly. No audio on phone calls.Improvements VR command, prompts and recognition. Blue Tooth Streaming Audio, connection and playing. Audio during hands free calling. Phone book downloading and display. Retaining/storing all presets and improvements to presets from skipping channels. Text message downloading and playing.
08-023-14 REV. A2018-06-11. Service bulletin. ELECTRICAL SYSTEM; EQUIPMENT; STEERING. RJ2 Or RG2 Radio Enhancements This bulletin involves updating the radio's software. The customer may notice one or more of the following: Unable to change CD tracks with steering wheel controls. Scroll knob may not functioning on Digital Audio Broadcasting (DAB). Paired phone list is deleted after ignition cycle. Incorrect Russian translations. Not able to pair phone. Unable to delete paired device from list. Removed the ability to pair phones while the vehicle is in motion. Voice command not able to play new text messages. Screen going very dim. DAB service lost. (EMEA Market Only). Not able to ‘refresh? screen in DAB mode.(EMEA Market Only). Steering wheel control mode advance from FM to AM (LATAM Market Only). Intermittently the wrong selected media is played. Noises (pops and cracks) for AM/FM. Unable to delete paired device from list. Unable to deactivate alternate frequency. Audio controls are locked out after using VR. IPOD will not resume playing after phone call. IPOD ‘Repeat? function is not turned on. IPOD songs not accessible through VR without ‘genre?. IPOD shuffle does not continue after ignition cycle. Not able to restore to default setting. Steering wheel control seek up/down function not working. Steering wheel control press and hold skipping channels. Intermittently the wrong pop-ups or displays is shown. Intermittently the phone or media will freeze. Presets or clock setting are lost after software updates. Climate ON/OFF pop-up will not longer appear. Can?t change media source to Disc. Wrong EQ setting being used. Mute function not working correctly. No audio on phone calls.Improvements VR command, prompts and recognition. Blue Tooth Streaming Audio, connection and playing. Audio during hands free calling. Phone book downloading and display. Retaining/storing all presets and improvements to presets from skipping channels. Text message downloading and playing.
22-003-142018-06-11. Service bulletin. STEERING; WHEELS. Steering Wheel Vibration at Speeds Above 65 MPH (105 KMH) This bulletin involves diagnosing vibration and if necessary replacing front wheel bearings. Customer may experience vibration in the steering wheel while driving at speeds between 65 to 80 mph.
08-016-142018-05-21. Service bulletin. ELECTRICAL SYSTEM; SEATS; STEERING. Auto Comfort feature Always Defaults On In Cold Weather This Bulletin involves reconfiguring the vehicle for proper operation of the Auto Comfort feature. The customer may notice when the weather is cold the heated steering wheel and heated seats will automatically turn on. The customer will have to turn off both systems each time the key is cycled. There is no personal setting in the menu to have the Auto Comfort System default to off when the vehicle is started. Reconfiguring the vehicle will give the customer the option to have this feature be on or off when the vehicle is started.
08-013-142018-05-21. Service bulletin. EQUIPMENT; STEERING. RA2 Radio Enhancement This bulletin involves updating the radio's software. The customer may notice one or more of the following. ? Paired phone list is deleted after ignition cycle. ? Not able to pair phone. ? Unable to delete paired device from list. ? Removed the ability to pair phones while the vehicle is in motion. ? Voice command not able to play new text messages. ? SXM presets are lost at times. ? SXM disappeared and failed to re-register. ? Intermittently the wrong selected media is played. ? Noises (pops and cracks) for AM/FM. ? Audio controls are locked out after using VR. ? IPOD will not resume playing after phone call. ? IPOD ?Repeat? function is not turned on. ? IPOD songs not accessible through VR without ?genre?. ? IPOD shuffle does not continue after ignition cycle. ? Not able to restore to default setting. ? Potential for battery draw on E-Call function. ? Steering wheel control seek up/down function not working . ? Steering wheel control press and hold skipping channels . ? Intermittently the wrong pop-ups or displays is shown. ? Intermittently the phone or media will freeze. ? Presets or clock setting are lost after software updates. ? Climate ON/OFF pop-up will not longer appear. ? Can?t change media source to Disc. ? Wrong EQ setting being used. ? Mute function not working correctly. ? No audio on phone calls. Improvements ? VR command, prompts and recognition. ? Blue Tooth Streaming Audio, connection and playing. ? Audio during hands free calling. ? Phone book downloading and display. ? Retaining/storing all presets and improvements to presets from skipping channels. ? Text message downloading and playing.
05057980A$2018-03-13. Service bulletin. STEERING:COLUMN; STEERING. Steering Column If vehicle comes in for steering column replacement, verify column installed. Go to Info Column in Star Parts and open the flow chart to determine which column is installed. If column is Daimler, verify that a replacement Daimler column is in stock and use for replacement. If no Daimler column is in stock, replacement must use Presta column (which require a number of other components to be replaced). For more information and details on PN's, see W-Series Flowchart in Star Parts. Contact parts specifying for assistance regarding correct part numbers, for technical assistance contact Star.
08-006-162017-10-21. Service bulletin. STEERING; ELECTRICAL SYSTEM; ELECTRICAL SYSTEM:SOFTWARE. RA2 RG2 RJ2 Radio Enhancements This bulletin involves updating the radio's software. The customer may notice one or more of the following: · Potential for inoperative or blank radio display. · Radio displays message ?Please insert update USB?. · AM/FM presets lost over an ignition cycle. · iPod Synchronization will be incomplete causing the voice recognition to be inoperative. · Display shows multiple USB media song titles in the browse menu. · System incorrectly comes up in Aux mode. Unable to change CD tracks with steering wheel controls. · May be able to change AM/FM frequencies while changing SXM frequencies. · Display screen dim. · Paired phone list is deleted after ignition cycle. · Not able to pair phone. · Unable to delete paired device from list. · Removed the ability to pair phones while the vehicle is in motion. · Voice command not able to play new text messages. SXM presets are lost at times. · SXM disappeared and failed to re-register. · Intermittently the wrong selected media is played. · Noises (pops and cracks) for AM/FM. · Audio controls are locked out after using Voice Recognition (VR). · iPod will not resume playing after phone call. · iPod ?Repeat? function is not turned on. · iPod songs not accessible through VR without ?genre?. · iPod shuffle does not continue after ignition cycle. · Not able to restore to default setting. · Potential for battery draw on E-Call function. · Steering wheel control seek up/down function not working. · Steering wheel control press and hold skipping channels. · Intermittently the wrong pop-ups or displays are shown. · Intermittently the phone or media will freeze. · Presets or clock setting are lost after software updates. · Climate ON/OFF pop-up will not longer appear. · Cannot change media source to Disc. · Wrong EQ setting being used. · Mute function not working correctly. · No audio on phone calls.

The summaries are NHTSA's. Each bulletin's page links NHTSA's copy of the manufacturer's document.