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Service bulletins for the 2012 Dodge Durango

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

207 on file from NHTSA, as of 2026-10-19.

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By component

By trouble code

Only bulletins with component: Electrical system are shown. Show all

Bulletins, newest first
1106032026-03-13. Service bulletin. ELECTRICAL SYSTEM. SPEAKER - NONE
1106042026-03-13. Service bulletin. ELECTRICAL SYSTEM. SPEAKER - NONE
91002262024-01-08. Service bulletin. ELECTRICAL SYSTEM. Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website to confirm part number and applicability. There is an error with the wiring diagrams in Service Library that is causing the incorrect repair kit part number to populate. Please use the Mopar Connector Repair Kit Website until this issue is resolved.
91002262023-10-30. Service bulletin. ELECTRICAL SYSTEM:WIRING. Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website to confirm part number and applicability. There is an error with the wiring diagrams in Service Library that is causing the incorrect repair kit part number to populate. Please use the Mopar Connector Repair Kit Website until this issue is resolved.
08110142023-01-17. Service bulletin. EQUIPMENT; ELECTRICAL SYSTEM. Flash: Unresponsive Remote Entry Transmitter Integrated Key Frequency Operated Button (FOB) This bulletin involves updating the Passive Entry Module (PEM) with new software. Customers may experience an unresponsive remote entry transmitter integrated key FOB.
90030812023-01-17. Service bulletin. ELECTRICAL SYSTEM. Dielectric Grease This product is no longer approved for use on ignition coil and spark plug boots. Current plug boot material(silicone) is not compatible with this grease and can cause deterioration over time.
05183348A2022-12-19. Service bulletin. EQUIPMENT; ELECTRICAL SYSTEM. KEY BLANK WITH TRANSMITTER The key with an integrated FOB P/N 05183348AA is temporarily unavailable. The supplier is currently working on a functional replacement. Currently, for customer satisfaction, the immobilizer blade key (no integrated FOB) P/N 05018689AA can be offered to the customer as an alternative option. For any details please contact FCA Engineering: Cell (248) 408-9068 Boris Prishkolnik
24013162022-10-17. Service bulletin. VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM; ELECTRICAL SYSTEM. Flash: HVAC System Enhancement This bulletin involves reprogramming the Heating Ventilation Air Conditioning (HVAC) Module with new software. Customers may describe an unpleasant odor in the vehicle after driving from highway speed limits back down to city speed limits.Updating the HVAC software will correct these conditions.
S20080001132022-09-26. Service bulletin. UNKNOWN OR OTHER; ELECTRICAL SYSTEM:IGNITION. No Start Intermittently, Vehicle Requires Multiple Keyless Push To Start Attempts To Start Vehicle
S20080001132022-09-26. Service bulletin. ELECTRICAL SYSTEM. No Start Intermittently, Vehicle Requires Multiple Keyless Push To Start Attempts To Start Vehicle, Intermittent Key Not Detected Message
08110142022-09-26. Service bulletin. PARKING BRAKE; ELECTRICAL SYSTEM. Flash: Unresponsive Remote Entry Transmitter Integrated Key Frequency Operated Button (FOB) This bulletin involves updating the Passive Entry Module (PEM) with new software. Customers may experience an unresponsive remote entry transmitter integrated key FOB.
90025032022-09-26. Service bulletin. ELECTRICAL SYSTEM; EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. RHR Radio Issue Description: Issue 1: While performing RHR radio reflash (software update), on rare occasions, the flash can fail to properly update the radio resulting in the radio running in Emergency IFS mode. This error condition can occur due to interrupting the software update, background radio operations interfering with the reflash process, etc. The radio will reboot, but with limited functionality ( may include but are not limited to: NAV, Voice Recognition, Bluetooth, or AUX jack are inop, no available space shown on HDD, etc.). The radio can still be properly updated by simply reinserting the software update disc and performing the reflash procedure again. To assist in the verification that the radio is running Emergency IFS perform the 1. Power on radio~ 2. Press MENU H/K~ 3. Press System Setup S/K~ 4. Press Manage HDD S/K~ 5. Press Display Available Space on HDD S/K~ 6. When running Emergency IFS, all items under Used, Available, and Capacity report as dashes Issue 2: If you are having troubles connecting a phone or a MP3 player, try removing the battery on the device and then going through the pairing/connection procedure again. If you cannot remove the battery on the device, perform a reboot. Each manufacturer has a different series of buttons to hold down to perform a reboot. If the problem still persists, try the device on another like vehicle with the same radio. If you are having the same connection issues on another like vehicle, the device may be faulty or it may not be compatible with the RHR radio. Go to www.chrysler.com/hostb/crossbrand/owners/en and click on ?Bluetooth Phone Compatibility Test Results? link for a list of phones that are compatible. For MP3 players and media storage devices, only .wma, .aac, .mp3, .sacd, .jpeg & .jpg files are supported. Remove all other file types and reevaluate the concern. Issue 3: If upgrading a vehicle from a low line radio that has factory installed UConnect
90030812022-08-29. Service bulletin. ELECTRICAL SYSTEM. Dielectric Grease This product is no longer approved for use on ignition coil and spark plug boots. Current plug boot material(silicone) is not compatible with this grease and can cause deterioration over time.
Z5091195A2022-08-22. Service bulletin. EQUIPMENT; ELECTRICAL SYSTEM; EQUIPMENT:ELECTRICAL. RES / RHA / REB radio that supports Bluetooth and Hands-Free For issues with Bluetooth, Hands-Free Calling, and/or Voice Commands, DO NOT replace the radio. Diagnose the Hands-Free Module system (also called the Telematics Module). The Telematics Module (and associated components) is the system responsible for these features. A power cycle may be required for the hands-free module for proper diagnosis.~ Please reference; 8T - Navigation/Telecommunication Diagnosis and Testing (DIAGNOSIS AND TESTING - HANDS FREE PHONE)
90030812022-08-22. Service bulletin. ELECTRICAL SYSTEM. Dielectric Grease This product is no longer approved for use on ignition coil and spark plug boots. Current plug boot material(silicone) is not compatible with this grease and can cause deterioration over time.
18-036-142022-08-15. Service bulletin. ELECTRICAL SYSTEM. Flash: Difficult to Start Engine In Cold Ambient Temps When Using the Block Heater. Also Includes Powertrain System Enhancements This bulletin involves selectively erasing and reprogramming the Powertrain Control Module (PCM) with new software. A small number of customers may experience the following condition: Engine is difficult to start in extreme cold ambient temps when using the block heater. This release improves the spark and fueling strategy used under these conditions.The following system improvements have also been included in this software release: Improved Electronic Voltage Regulator control to more precisely maintain system voltage.
18-035-142022-08-15. Service bulletin. ELECTRICAL SYSTEM. Flash: Surge, Shudder or Pulsation at Highway Speeds This bulletin involves selectively erasing and reprogramming the Powertrain Control Module (PCM) with new software.This is an optional software update that should only be used in situations where the customer is specifically complaining of the condition described below. A small number of customers may experience a surge, shudder or pulsation type sensation when driving on smooth road surfaces at highway speeds of 40-80 mph (64-129 km/h). Some customers may also describe the sensation similar to that of a fish biting on a fishing line.This is an optional software update that should only be used in situations where the customer is specifically complaining of the above condition. There will be two separate software options displayed on the wiTECH flash tab. The software file released for this SB contains the verbiage ?REFERENCE SB 18-035-14. THIS FLASH TO BE USED ONLY FOR SHUDDER COMPLAINTS?. The other file is the standard software that does not contain improvements for this complaint. If for some reason the customer finds this shudder improvement objectionable, the PCM software may be returned/reflashed to the standard version.If the customer complains of the above condition, perform the Repair Procedure.
08-021-132022-07-25. Service bulletin. ELECTRICAL SYSTEM; PARKING BRAKE. Flash: Hands Free Module Customer Satisfaction Enhancements This Bulletin involves performing a USB service flash of the Hands Free Module (HFM). The customer satisfaction enhancements are included with this software release:After the HFM has been updated it will receive these enhancements. Reduced ?Device Reading? wait time after connecting a device to the remote USB port. Call / Dial separation improves upon names being recognized as phone numbers. Improved sound quality during Bluetooth streaming. Increased iPod and iPhone compatibility. SMS messaging support via MAP protocol (not all phones support the MAP protocol). Added ?None of These? and ?Correction? to the phone book prompt menu for better handling of similar names. Previous button will return the song currently being played to the beginning of the track. AirPlay feature ?Dock Connector? no longer needs to be manually selected on Apple devices. This will resolve the ?No Audio? condition when the device is connected to the remote USB port and dock connector is not selected.USB mode resume will no longer 'resume' after ignition OFF
08-005-132022-07-25. Service bulletin. BACK OVER PREVENTION; ELECTRICAL SYSTEM; POWER TRAIN. Flash: Power Liftgate May Not Power Open Or Close This bulletin involves reprogramming the Power Liftgate Module with new software. The customer may experience the Power Lift Gate not opening and closing under power. Upon further investigation the Technician may find that B1882 Power Liftgate Position Sensor 1 Circuit set.Updating the software will correct the conditions listed above.
08-053-122022-07-25. Service bulletin. ELECTRICAL SYSTEM:SOFTWARE; PARKING BRAKE; SUSPENSION. Flash: RHR, RHW Or RHP Radio Software Enhancements This bulletin involves upgrading the software on the RHR, RHW or RHP Radio. The customer may experience one or more of the following conditions. Erratic alternate frequency switching (International only). Bluetooth phone muting during European traffic announcement (International only). Lost channel presets, home addresses, address book entries & Travel Link favorites. Not able to change default country and state then route. Unable to load .jpeg files onto hard drive to display on touch screen. Vehicle with Start/Stop feature, the screen will go black when the engine turns off at a stop. (International only). Incomplete Travel Link temperature displayed when the temperature is over 100F. Example, if the temperature is 107F the screen will display 07. (Domestic U.S. only). Cancel key inoperative after pressing the international button. iPhone4 dial not possible after second call. Missing Travel Link buttons from SAT menu (Domestic U.S. only). Devices button disabled in VES menu. Unable to route to a recent route after a map update. Remove Travel Link disclaimer popup (Domestic U.S. only). Duplicate phone numbers in popup after pressing the international button. During active call and on hold, DIAL button should be displayed (not ?TONE? button). International button not visible. Point of interest (POI) Search enhancements. When video in remote DVD player is stopped devices button wrongly labeled as DVD. Access Travel Link immediately after radio no update when staying on TL screen. iPod, track selection enhancements.
21-003-132022-07-18. Service bulletin. POWER TRAIN; ELECTRICAL SYSTEM. Flash: Drivetrain Control Module (DCTM) - Transfer Case Operational Enhancements This bulletin involves flashing the Drivetrain Control Module (DCTM) Owners may indicate that they have experienced one or more of the following symptoms:A driveline bump is felt during acceleration at approximately 10 mph (16 kph).The SERV 4WD message appears and the vehicle shifts from 4WD to 2WD.Binding of the front driveline while turning on steep grades at speeds around 3 - 5 mph (5 - 8 kph).
08031162022-07-05. Service bulletin. ELECTRICAL SYSTEM. Hands Free Module Prompts Begin Erroneously.
P360701142021-05-03. Service bulletin. EQUIPMENT ADAPTIVE/MOBILITY; ELECTRICAL SYSTEM. Some of the above vehicles may experience a high resistance short at the sun visor vanity lamp wiring after a service repair to the sun visor, headliner or while gaining access above the headliner. This may result in an inoperative vanity lamp and/or an electrical fire.
21-005-132021-03-15. Service bulletin. EQUIPMENT ADAPTIVE/MOBILITY; ELECTRICAL SYSTEM:SOFTWARE; POWER TRAIN. FLASH: MIL Illumination For P0730 - Incorrect Gear Ratio This bulletin involves updating the Transmission Control Module (TCM) software. Customers may indicate that the MIL is illuminated and/or the transmission went into limp-in. Upon further investigation, Diagnostic Trouble Code (DTC) P0730 - Incorrect Gear Ratio is either active or stored in the PCM?s memory.
21-003-132021-03-15. Service bulletin. EQUIPMENT; POWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE); ELECTRICAL SYSTEM. Flash: Drivetrain Control Module (DCTM) - Transfer Case Operational Enhancements This bulletin involves flashing the Drivetrain Control Module (DCTM) Owners may indicate that they have experienced one or more of the following symptoms:A driveline bump is felt during acceleration at approximately 10 mph (16 kph).The SERV 4WD message appears and the vehicle shifts from 4WD to 2WD.Binding of the front driveline while turning on steep grades at speeds around 3 - 5 mph (5 - 8 kph).

The summaries are NHTSA's. Each bulletin's page links NHTSA's copy of the manufacturer's document.