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Service bulletins for the 2014 Chrysler Town and Country

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

258 on file from NHTSA, as of 2026-10-19.

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Only bulletins with component: Equipment and accessories are shown. Show all

Bulletins, newest first
08-112-142018-06-11. Service bulletin. EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. Hands Free Feature Inoperative This bulletin involves updating the Hands Free Module (HFM) software. The customer may notice that the hands free feature (Bluetooth) does not work. On further inspection Diagnostic Trouble Code (DTC), U0197 - Lost Communication With Hands Free Phone Module may be found.
08-046-14 REV. B2018-06-11. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. Service Bulletin 08-046-14 REV. A Superseded By Customer Satisfaction Notification (CSN) P25 Refer to service procedures outlined in CSN P25.
90031532018-06-11. Service bulletin. EQUIPMENT. Part Description: Hinge Kit, Load Floor Issue Description: Please note that if you are looking into getting a DOOR ASSEMBLY - LOAD FLOOR part due to a damage in the hinges only then you can just order the hinges per kit PN 68257765AA.
90025032018-06-11. Service bulletin. EQUIPMENT; POWER TRAIN; BACK OVER PREVENTION; VISIBILITY; SUSPENSION; ELECTRICAL SYSTEM; FUEL SYSTEM, GASOLINE. Part Description: RHR Radio Issue Description: Issue 1: While performing RHR radio reflash (software update), on rare occasions, the flash can fail to properly update the radio resulting in the radio running in Emergency IFS mode. This error condition can occur due to interrupting the software update, background radio operations interfering with the reflash process, etc. The radio will reboot, but with limited functionality (examples may include but are not limited to: NAV, Voice Recognition, Bluetooth, or AUX jack are inop, no available space shown on HDD, etc.). The radio can still be properly updated by simply reinserting the software update disc and performing the reflash procedure again. To assist in the verification that the radio is running Emergency IFS perform the following:~ 1. Power on radio~2. Press MENU H/K~3. Press System Setup S/K~4. Press Manage HDD S/K~5. Press Display Available Space on HDD S/K~6. When running Emergency IFS, all items under Used, Available, and Capacity report as dashes~ Issue 2: If you are having troubles connecting a phone or a MP3 player, try removing the battery on the device and then going through the pairing/connection procedure again. If you cannot remove the battery on the device, perform a reboot. Each manufacturer has a different series of buttons to hold down to perform a reboot. If the problem still persists, try the device on another like vehicle with the same radio. If you are having the same connection issues on another like vehicle, the device may be faulty or it may not be compatible with the RHR radio. Go to www.chrysler.com/hostb/crossbrand/owners/en and click on ?Bluetooth Phone Compatibility Test Results? link for a list of phones that are compatible. For MP3 players and media storage devices, only .wma, .aac, .mp3, .sacd, .jpeg & .jpg files are supported. Remove all other file types and reevaluate the concern. ~ Issue 3: If upgrading a vehicle from a low line radio that has factory installed UConnect
231042018-03-13. Service bulletin. EXTERIOR LIGHTING; EQUIPMENT. 05182535AD - Lamp Assy ?Tail Light LT You have been identified as either having stock, or have stock in transit to your dealership. Please return suspect stock of part number 05182535AD . See attachments for identifying suspect stock. Please return suspect parts back to your facing depot using Return Code 02, before 12 September, 2016.
231372018-03-13. Service bulletin. EQUIPMENT. Inspect and Return: Trim Cover Assy - A-Pillar Rt/Lt You have been identified as either having stock, or have stock in transit to your dealership. Please return suspect stock of part numbers: 1ZA04DX9AE, 1ZA05DX9AE. See attachments for identifying suspect stock. Replacement part can be obtained by reordering the same part number. Please return suspect parts back to your facing depot using Return Code 02, before 12 September, 2016.
Volume 2, Issue2018-02-21. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. Warranty Operations Newsletter Updates from Warranty Operations
Volume 2, Issue2018-02-21. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. Warranty Operations Newsletter Updates from Warranty Operations
202442018-02-21. Service bulletin. EQUIPMENT. CBXDP361AA Return: Spacer Kit - Visor You have been identified as either having stock, or have stock in transit to your dealership. Please return stock of part number CBXDP361AA. Replacement part number is CBXDP361AB w hich is in stock and available for order. Please return suspect parts back to your facing depot using Return Code 02, before 16 September, 2016.
228922018-02-21. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. Return: Lamp Assy - CHMSL& Cargo Light You have been identified as either having stock, or have stock in transit to your dealership. Please return all stock of follow ing part numbers:55372082AE, 55372082AD, 55372082AC, 55372082AB, 55372082AA. Replacement part number is 55372082AF w hich is in stock and available. Please return suspect parts back to your facing depot using Return Code 02, before 07 September, 2016.
90025192018-02-21. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. 82212076, 82203694 - Fabric Cleaner This "fabric cleaner" is not intended for sale in California, the otc states (Connecticut, Delaware, Massachusetts, Maine, New Hampshire, New Jersey, New York, Pennsylvania, Virginia, and Washington dc), and some ladco states (Illinois, Michigan, and Ohio). Mopar offers an alternative product (82213192) which is a water based product approved for sale in the aforementioned states.~ ~ Please inform the customer & your prep dept that spraying excessive amounts of the fabric protector on load floors will result in the breaking down of the adhesive (glue) that is used to create the bond between the fabric (carpet) and the load floor. This will apply to any vehicles equipped with rear load floors such as WK, WD, PM, MK, KA, KK. The carpet will appear to be loose, wrinkly, or bunch up~
24-005-16 REV. B2017-11-03. Service bulletin. EQUIPMENT:APPLIANCE:AIR CONDITIONER; VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM. Blend Door Stuck In Full Heat Mode (X64 Warranty Extension) This bulletin involves re-calibrating or replacing the right side Heating, Ventilation, Air Conditioning (HVAC) Blend Door actuator. Customers may describe one or more of the following conditions: · Not being able to adjust the HVAC system temperature to their comfort level regardless of blend door/temperature setting. · Feeling hot air coming out of the right side vents.
24-005-16 REV. A2016-09-20. Service bulletin. EQUIPMENT:APPLIANCE:AIR CONDITIONER; EQUIPMENT. "BLEND DOOR STUCK IN FULL HEAT MODE (X64 WARRANTY EXTENSION) THIS BULLETIN INVOLVES RE-CALIBRATING OR REPLACING THE RIGHT SIDE HEATING, VENTILATION, AIR CONDITIONING (HVAC) BLEND DOOR ACTUATOR. CUSTOMERS MAY DESCRIBE ONE OR MORE OF THE FOLLOWING CONDITIONS: · NOT BEING ABLE TO ADJUST THE HVAC SYSTEM TEMPERATURE TO THEIR COMFORT LEVEL REGARDLESS OF BLEND DOOR/TEMPERATURE SETTING. · FEELING HOT AIR COMING OUT OF THE RIGHT SIDE VENTS."
68105583A$2016-09-15. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL; ELECTRICAL SYSTEM. "PENTASTAR OIL FILTER ADAPTER BEFORE REPLACING THIS PART, PLEASE CALL ANY ONE OF THE FOLLOWING PEOPLE. ENGINEERING IS SEEKING INFORMATION REGARDING THIS PART.~ DYE MUST BE USED TO DETERMINE WHERE THE LEAK IS COMING FROM BEFORE REPLACING. ALSO PLEASE CHECK THE RECENTLY UPDATED SERVICE BULLETIN NUMBER 09-008-15. ~ FIRST: NICK MORAND CELL (248) 410-5078 - NICK.MORAND@FCAGROUP.COM SECOND: BOB JACKSON CELL (248) 944-0466 - BOB.JACKSON@FCAGROUP.COM THIRD: JOE LOVELL CELL (734 309-6467 - JOE.LOVELL@FCAGROUP.COM IF A RESPONSE IS NOT RECEIVED WITHIN 15 MINS, THEN PROCEED WITH THE NECESSARY REPAIR."
R62 COMBO2016-07-07. Service bulletin. EQUIPMENT:APPLIANCE:AIR CONDITIONER. The right side blend air door on vehicles may experience binding. This could result in the loss of the vehicle’s interior temperature control. The Heater Ventilation Air Conditioning (HVAC) control module must be reprogrammed with new software. Vehicles found with damaged actuators must have them replaced under normal warranty.
24-002-142016-05-13. Service bulletin. EQUIPMENT. SUMMARY TO BE PROVIDED ON A FUTURE DATE.
24-002-142016-05-13. Service bulletin. EQUIPMENT. SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SB-18-071-152015-12-03. Service bulletin. EQUIPMENT. 2014 TOWN & COUNTRY/GRAND CARAVAN: 200/AVENGER: ORIGINAL VEHICLE KEYS DON'T FUNCTION PROPERLY AFTER REPLACEMENT OF THE WIRELESS IGNITION NODE. *CN
SB-18-069-152015-12-03. Service bulletin. EQUIPMENT. 2014 CHRYSLER TOWN & COUNTRY; DODGE GRAND CARAVAN; DODGE JOURNEY: MALFUNCTION INDICATOR LAMP ILLUMINATED. PROCEDURE ON SELECTIVELY ERASING AND REPROGRAMMING THE POWERTRAIN CONTROL MODULE WITH NEW SOFTWARE *CN
WB-D-11-602014-03-04. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. CHRYSLER GROUP: VEHICLE RESTRICTION PROGRAM ENTITLED ENHANCED CUSTOMER SATISFACTION (ECS), DESIGNS TO USE BOTH THE TECHNICAL SERVICE OPERATION AND CUSTOMER CARE, TO PROACTIVELY REACH OUT, TO CUSTOMERS, AND REPAIR THE CUSTOMER'S VEHICLE. *PE

The summaries are NHTSA's. Each bulletin's page links NHTSA's copy of the manufacturer's document.