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Service bulletin 24-005-16 REV. B

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10121638
Published by NHTSA2017-11-03
Manufacturer's number24-005-16 REV. B
Manufacturer's date2016-07-02
NHTSA componentEQUIPMENT:APPLIANCE:AIR CONDITIONER; VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM

NHTSA's summary

Blend Door Stuck In Full Heat Mode (X64 Warranty Extension) This bulletin involves re-calibrating or replacing the right side Heating, Ventilation, Air Conditioning (HVAC) Blend Door actuator. Customers may describe one or more of the following conditions: · Not being able to adjust the HVAC system temperature to their comfort level regardless of blend door/temperature setting. · Feeling hot air coming out of the right side vents.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Equipment and accessories, Glass, wipers and mirrors, Heating and air conditioning

Vehicles listed
CHRYSLER TOWN AND COUNTRY2014, 2015
DODGE CARAVAN2014 to 2015

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
25V8760002025-12-17. EQUIPMENT ADAPTIVE/MOBILITY:WHEELCHAIR RESTRAINTS/SECUREMENT:LATCH/ANCHOR:
17V8240002017-12-21. EQUIPMENT
16V0440002016-01-28. VISIBILITY:WINDSHIELD

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
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930232023-10-02. Service bulletin. Warranty Bulletin D-16-03 - "Can / Am" Warranty Coverage - 594 / 595 / 596 WCC (Rev. B)
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18048232023-05-30. Service bulletin. wiTECH Small Leak Verification Test (SLVT) - P0456-EVAP SYSTEM SMALL LEAK
08112142023-01-17. Service bulletin. Hands Free Feature Inoperative
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24004142023-01-17. Service bulletin. HVAC System Intermittently Blows Cold Regardless of Setting
08024142023-01-17. Service bulletin. RHW RHP Radio Software Enhancements
68105583A2022-12-19. Service bulletin. Pentastar Oil Filter Adapter