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Service bulletins for the 2013 Chrysler Town and Country

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

236 on file from NHTSA, as of 2026-10-19.

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By trouble code

Only bulletins with component: Equipment and accessories are shown. Show all

Bulletins, newest first
08-112-142018-06-11. Service bulletin. EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. Hands Free Feature Inoperative This bulletin involves updating the Hands Free Module (HFM) software. The customer may notice that the hands free feature (Bluetooth) does not work. On further inspection Diagnostic Trouble Code (DTC), U0197 - Lost Communication With Hands Free Phone Module may be found.
08-046-14 REV. B2018-06-11. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. Service Bulletin 08-046-14 REV. A Superseded By Customer Satisfaction Notification (CSN) P25 Refer to service procedures outlined in CSN P25.
90025032018-06-11. Service bulletin. EQUIPMENT; POWER TRAIN; BACK OVER PREVENTION; VISIBILITY; SUSPENSION; ELECTRICAL SYSTEM; FUEL SYSTEM, GASOLINE. Part Description: RHR Radio Issue Description: Issue 1: While performing RHR radio reflash (software update), on rare occasions, the flash can fail to properly update the radio resulting in the radio running in Emergency IFS mode. This error condition can occur due to interrupting the software update, background radio operations interfering with the reflash process, etc. The radio will reboot, but with limited functionality (examples may include but are not limited to: NAV, Voice Recognition, Bluetooth, or AUX jack are inop, no available space shown on HDD, etc.). The radio can still be properly updated by simply reinserting the software update disc and performing the reflash procedure again. To assist in the verification that the radio is running Emergency IFS perform the following:~ 1. Power on radio~2. Press MENU H/K~3. Press System Setup S/K~4. Press Manage HDD S/K~5. Press Display Available Space on HDD S/K~6. When running Emergency IFS, all items under Used, Available, and Capacity report as dashes~ Issue 2: If you are having troubles connecting a phone or a MP3 player, try removing the battery on the device and then going through the pairing/connection procedure again. If you cannot remove the battery on the device, perform a reboot. Each manufacturer has a different series of buttons to hold down to perform a reboot. If the problem still persists, try the device on another like vehicle with the same radio. If you are having the same connection issues on another like vehicle, the device may be faulty or it may not be compatible with the RHR radio. Go to www.chrysler.com/hostb/crossbrand/owners/en and click on ?Bluetooth Phone Compatibility Test Results? link for a list of phones that are compatible. For MP3 players and media storage devices, only .wma, .aac, .mp3, .sacd, .jpeg & .jpg files are supported. Remove all other file types and reevaluate the concern. ~ Issue 3: If upgrading a vehicle from a low line radio that has factory installed UConnect
18-007-132018-06-04. Service bulletin. EQUIPMENT; ENGINE; FUEL SYSTEM, GASOLINE. MIL Illumination P0300 and/or Engine Runs Rough With Factory Fill Fuel This bulletin involves filling the fuel tank with an additional 5 gallons of fuel, driving vehicle, then completing several start/stop cycles. The vehicles involved in this bulletin may contain factory fill fuel that exceeds allowable Driveability Index (DI) levels. NOTE: A Service Porter will be able to complete all necessary repair procedure steps with the exception of Step 7. Only in situations where Step 7 is necessary, should vehicle be dispatched to a Service Technician to clear DTCs. The MIL lamp may be illuminated and upon further investigation the Technician may find DTC P0300 - Multiple Cylinder Misfire has been set active or stored. The Technician may also notice the engine running rough on initial startup (with or without the MIL illuminated).
09-001-132018-06-04. Service bulletin. ENGINE AND ENGINE COOLING:ENGINE:GASOLINE; EQUIPMENT; EQUIPMENT ADAPTIVE/MOBILITY. Gasoline Engine Diagnostic Inspection Procedure This bulletin provides a procedure to determine repair versus replacement of a gasoline long block engine assembly. This procedure is to be used prior to conducting any engine related repairs or removal of engine components.
18-050-162018-06-04. Service bulletin. EQUIPMENT ADAPTIVE/MOBILITY; ENGINE AND ENGINE COOLING; EQUIPMENT; POWER TRAIN; ELECTRICAL SYSTEM. Flash: Powertrain Diagnostic and System Improvements This bulletin involves selectively erasing and reprogramming the Powertrain Control Module (PCM) with new software. A small number of customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the Technician may find one or more of the following Diagnostic Trouble Codes (DTCs) set in the PCM: **JC Vehicles 3.6L: · P0335 - Crankshaft Position Sensor Circuit. P2610 - PCM Internal Engine Off Timer Performance. · U0140 - Lost Communication With Body Control Module (BCM). · P0456 - Evap System Small Leak.** JC Vehicles 2.4L: · P0456 - Evap System Small Leak. JS Vehicles: · P0456 - Evap System Small Leak. RT Vehicles: · U0140 - Lost Communication With Body Control Module (BCM). · P0456 - Evap System Small Leak. The following transmission enhancements are also included in this software update: · Garage shift engagements into D may be harsh at times after shutdowns of 10-30 minute duration. · 5/6 Upshift timing adjusted to improve top speed performance (markets where speeds in excess of 161 kph (100 mph) are permitted).
23-004-142018-05-21. Service bulletin. EQUIPMENT ADAPTIVE/MOBILITY. Missing Front and Second Row Floor Mats This bulletin involves inspecting and if missing installing floor mats at the front and second row. Missing front and second row floor mats.
08-004-142018-05-21. Service bulletin. EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. RET REL Radio Display Frozen This bulletin involves replacing the radio. A customer may experience, no response from or inoperative radio display.
08-053-122018-05-14. Service bulletin. EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM); EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.; ELECTRICAL SYSTEM:SOFTWARE. Flash: RHR, RHW Or RHP Radio Software Enhancements This bulletin involves upgrading the software on the RHR, RHW or RHP Radio. The customer may experience one or more of the following conditions. Erratic alternate frequency switching (International only). Bluetooth phone muting during European traffic announcement (International only). Lost channel presets, home addresses, address book entries & Travel Link favorites. Not able to change default country and state then route. Unable to load .jpeg files onto hard drive to display on touch screen. Vehicle with Start/Stop feature, the screen will go black when the engine turns off at a stop. (International only). Incomplete Travel Link temperature displayed when the temperature is over 100F. Example, if the temperature is 107F the screen will display 07. (Domestic U.S. only). Cancel key inoperative after pressing the international button. iPhone4 dial not possible after second call. Missing Travel Link buttons from SAT menu (Domestic U.S. only). Devices button disabled in VES menu. Unable to route to a recent route after a map update. Remove Travel Link disclaimer popup (Domestic U.S. only). Duplicate phone numbers in popup after pressing the international button. During active call and on hold, DIAL button should be displayed (not ?TONE? button). International button not visible. Point of interest (POI) Search enhancements. When video in remote DVD player is stopped devices button wrongly labeled as DVD. Access Travel Link immediately after radio no update when staying on TL screen. iPod, track selection enhancements.
231042018-03-13. Service bulletin. EXTERIOR LIGHTING; EQUIPMENT. 05182535AD - Lamp Assy ?Tail Light LT You have been identified as either having stock, or have stock in transit to your dealership. Please return suspect stock of part number 05182535AD . See attachments for identifying suspect stock. Please return suspect parts back to your facing depot using Return Code 02, before 12 September, 2016.
231372018-03-13. Service bulletin. EQUIPMENT. Inspect and Return: Trim Cover Assy - A-Pillar Rt/Lt You have been identified as either having stock, or have stock in transit to your dealership. Please return suspect stock of part numbers: 1ZA04DX9AE, 1ZA05DX9AE. See attachments for identifying suspect stock. Replacement part can be obtained by reordering the same part number. Please return suspect parts back to your facing depot using Return Code 02, before 12 September, 2016.
Volume 2, Issue2018-02-21. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. Warranty Operations Newsletter Updates from Warranty Operations
Volume 2, Issue2018-02-21. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. Warranty Operations Newsletter Updates from Warranty Operations
202442018-02-21. Service bulletin. EQUIPMENT. CBXDP361AA Return: Spacer Kit - Visor You have been identified as either having stock, or have stock in transit to your dealership. Please return stock of part number CBXDP361AA. Replacement part number is CBXDP361AB w hich is in stock and available for order. Please return suspect parts back to your facing depot using Return Code 02, before 16 September, 2016.
228922018-02-21. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. Return: Lamp Assy - CHMSL& Cargo Light You have been identified as either having stock, or have stock in transit to your dealership. Please return all stock of follow ing part numbers:55372082AE, 55372082AD, 55372082AC, 55372082AB, 55372082AA. Replacement part number is 55372082AF w hich is in stock and available. Please return suspect parts back to your facing depot using Return Code 02, before 07 September, 2016.
90025192018-02-21. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. 82212076, 82203694 - Fabric Cleaner This "fabric cleaner" is not intended for sale in California, the otc states (Connecticut, Delaware, Massachusetts, Maine, New Hampshire, New Jersey, New York, Pennsylvania, Virginia, and Washington dc), and some ladco states (Illinois, Michigan, and Ohio). Mopar offers an alternative product (82213192) which is a water based product approved for sale in the aforementioned states.~ ~ Please inform the customer & your prep dept that spraying excessive amounts of the fabric protector on load floors will result in the breaking down of the adhesive (glue) that is used to create the bond between the fabric (carpet) and the load floor. This will apply to any vehicles equipped with rear load floors such as WK, WD, PM, MK, KA, KK. The carpet will appear to be loose, wrinkly, or bunch up~
04275086A$2017-11-03. Service bulletin. EQUIPMENT:OTHER:LABELS. VECI Label The Authorized Modification Label is no longer required to be filled out and attached to the vehicle when flashing controllers in service. This includes 2013 and older TSB's where it is stated in the TSB to *Type the necessary information on the *Authorized Modification Label* and attach it near the VECI label*.
24-002-142016-05-13. Service bulletin. EQUIPMENT. SUMMARY TO BE PROVIDED ON A FUTURE DATE.
24-002-142016-05-13. Service bulletin. EQUIPMENT. SUMMARY TO BE PROVIDED ON A FUTURE DATE.
08-024-132016-04-12. Service bulletin. EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM). SUMMARY TO BE PROVIDED ON A FUTURE DATE.
WB-D-11-602014-03-04. Service bulletin. EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. CHRYSLER GROUP: VEHICLE RESTRICTION PROGRAM ENTITLED ENHANCED CUSTOMER SATISFACTION (ECS), DESIGNS TO USE BOTH THE TECHNICAL SERVICE OPERATION AND CUSTOMER CARE, TO PROACTIVELY REACH OUT, TO CUSTOMERS, AND REPAIR THE CUSTOMER'S VEHICLE. *PE

The summaries are NHTSA's. Each bulletin's page links NHTSA's copy of the manufacturer's document.