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Service bulletins for the 2020 Chrysler Pacifica

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

575 on file from NHTSA, as of 2026-10-19.

By type

By component

By trouble code

Bulletins, newest first
S1708000118 Rev.2021-05-24. Service bulletin. EQUIPMENT:ELECTRICAL. Battery Drain Concern, Dual USB Port Normal Operational Draw, Extended Illumination After Key Off
S1908000107 Rev.2021-05-24. Service bulletin. STRUCTURE:BODY:HATCHBACK/LIFTGATE. Rear Liftgate Does Not Latch, Liftgate Ajar Lamp Illuminated
S21080000932021-05-24. Service bulletin. BACK OVER PREVENTION:DISPLAY FUNCTION; EQUIPMENT. Apple CarPlay Does Not Work Or Not Connecting
S2008000011 Rev.2021-05-24. Service bulletin. BACK OVER PREVENTION:DISPLAY FUNCTION. Customer Cannot Change Cluster Display Unit Settings, Turn By Turn Distance Does Not Match The Radios Distance
08-026-21 REV. A2021-04-26. Service bulletin. BACK OVER PREVENTION:SOFTWARE. Mopar Overhead Multimedia Player (OMP) Enhancements This bulletin involves updating the OMP with a USB flash drive. The new software is version 2.700. Customers may experience the following:Bluetooth® headphones will not stay paired.
08-032-212021-04-26. Service bulletin. VISIBILITY. Door Control Module Window Inoperative This bulletin involves replacing one or both of the front door modules. The technician may find that one or more of the following Diagnostic Trouble Codes (DTCs) have been set:B18BA-12 - Window Control - Circuit Short to Battery B18BA-13 - Window Control - Circuit Open In addition the customer may notice one or more of the following:Driver and/or passenger windows stop working. If window switch is held in the up position for two seconds the obstructionauto-down function, may not work. Windows may go up slower than expected.
S1723000001 Rev.2021-04-26. Service bulletin. VISIBILITY. Left Hand Drivers Side Mirror Takes Longer to Defrost Or Clear Than Right Side Passenger
S1623000028 Rev.2021-04-26. Service bulletin. VISIBILITY. Outside Power Fold Rearview Mirror Appears Loose Or Shakes
S1809000007 Rev.2021-04-26. Service bulletin. ENGINE AND ENGINE COOLING. Customer complaint may include engine oil leak/consumption.
S21080000802021-04-26. Service bulletin. EQUIPMENT. Radio Replacement Reset Routine, Radio Has Missing Icons Or Are Grayed Out
S2008000011 Rev.2021-04-26. Service bulletin. ELECTRICAL SYSTEM. Customer Cannot Change Cluster Display Unit Settings, Turn By Turn Distance Does Not Match The Radios Distance
08-026-212021-03-15. Service bulletin. EQUIPMENT:ELECTRICAL. Mopar Overhead Multimedia Player (OMP) Enhancements This bulletin involves updating the OMP with a USB flash drive. The new software is version 2.700. Customers may experience the following:Bluetooth® headphones will not stay paired.
23-009-212021-03-15. Service bulletin. STRUCTURE. Red Chrysler Inlay In The Rear Liftgate Wing Badge Lifting Off This bulletin involves inspecting the red Chrysler inlay in the wing badge on the rear liftgate and replacing the emblem if necessary. The customer may notice the following: The red Chrysler inlay in the wing badge on the rear liftgate is peeling or lifting off.
S2008000011 Rev.2021-03-15. Service bulletin. EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM). Customer Cannot Change Cluster Display Unit Settings, Turn By Turn Distance Does Not Match The Radios Distance
S21080000452021-03-15. Service bulletin. EQUIPMENT:ELECTRICAL. Favorite Song On-Air Alert List Empty
S21080000442021-03-15. Service bulletin. ELECTRICAL SYSTEM. Display Flickering
S21080000382021-03-15. Service bulletin. ELECTRICAL SYSTEM; EQUIPMENT; ENGINE AND ENGINE COOLING:ENGINE. Multiple Electrical Issues, No Start No Crank, Battery Lamp On, Power Sliding Doors, Power Seat Functions Inoperative
S21230000082021-03-15. Service bulletin. ELECTRICAL SYSTEM; STRUCTURE:BODY:DOOR. B2500-01 B2500-07 Power Sliding Door Latch General Electric Failure
90043562021-03-15. Service bulletin. STRUCTURE:BODY; EQUIPMENT. CARPET, Cargo Floor, Rear, Behind Third Row Seat, Low on Cargo Floor For concern of rear cargo carpet loose/poor fit please contact one of the following directly if issue is identified: FCA Redacted Content. If no response in 15 minutes, proceed with repair. For third row tub liner (carpet) coming loose from under rear quarter trim panels / liftgate sill, if possible please include a picture of the defect with the repair claim.
09-013-20 REV. A2021-03-01. Service bulletin. EQUIPMENT; ELECTRICAL SYSTEM; ELECTRICAL SYSTEM:IGNITION:COIL:SPARK PLUGS; ENGINE. 3.6L Pentastar Upgrade Spark Plug Internal Crack This bulletin involves replacing all six spark plugs. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation, a technician may find one or more of the following Diagnostic Trouble Codes (DTCs) have been set:P0301 - Cylinder 1 Misfire. P0302 - Cylinder 2 Misfire. P0303 - Cylinder 3 Misfire. P0304 - Cylinder 4 Misfire. P0305 - Cylinder 5 Misfire. P0306 - Cylinder 6 Misfire. Customers may also comment on the following:Rough running engine.
09-013-202021-03-01. Service bulletin. ENGINE; EQUIPMENT; ELECTRICAL SYSTEM. 3.6L Pentastar Upgrade Spark Plug Internal Crack This bulletin involves replacing all six spark plugs. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation, a technician may find one or more of the following Diagnostic Trouble Codes (DTCs) have been set:P0301 - Cylinder 1 Misfire. P0302 - Cylinder 2 Misfire. P0303 - Cylinder 3 Misfire. P0304 - Cylinder 4 Misfire. P0305 - Cylinder 5 Misfire. P0306 - Cylinder 6 Misfire. Customers may also comment on the following: Rough running engine.
S1908000083 Rev.2021-03-01. Service bulletin. ENGINE; ELECTRICAL SYSTEM. Check Engine Light Illuminated, Stop Start Function Inoperative
S2008000182 Rev.2021-03-01. Service bulletin. ELECTRICAL SYSTEM; VISIBILITY. Driver Or Passenger Power Windows Do Not Go Up Or Down
90042902021-03-01. Service bulletin. EQUIPMENT; EQUIPMENT ADAPTIVE/MOBILITY; ELECTRICAL SYSTEM. WIRING, Front Fascia For DTC codes U11E9 and/or P0073 and you confirm corrosion or water at the XY101 Connector please contact Bryon Matthews at 810 569-7452 to set up part return for analysis. If no response in 15 minutes, proceed with repair. Order connector repair kit 68497543AA Dash Side (If excessive corrosion is found, the entire harness may need replacement. The PN depends on the content of the vehicle.)
90043342021-03-01. Service bulletin. VISIBILITY:POWER WINDOW DEVICES AND CONTROLS; EQUIPMENT; EQUIPMENT ADAPTIVE/MOBILITY; ELECTRICAL SYSTEM. Power Window Regulator or Motor Owners may complain that the Driver and or Passenger Windows are inoperative. Technician may find DTC?s B18BA-12 - Window Control - Circuit Short to Battery, B18BA-13 - Window Control - Circuit Open (stored or active). Replace the DDM or PDM per detailed repair information in Service Library or reference Star Online Publlication S2008000182. Replacing regulators or motors will not correct this issue.

The summaries are NHTSA's. Each bulletin's page links NHTSA's copy of the manufacturer's document.